Avery Healthcare Group in Hampshire | 6 Care Homes

Review of
Pemberley House Care Home - Avery Healthcare
from C J (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum is in her 90s and has dementia. She is loved by the staff and is looked after so well. Pemberley is a lovely care home and I recommend it to anyone who is considering it for their elderly relative.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery Healthcare

Dear CJ
Thank you for your lovely comments. It is a pleasure and an honour to look after your lovely Mum, her smile and friendly nature is a joy for all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Lavender Lodge Care Home - Avery Healthcare
from K S (Husband of Resident) published on 11 November 2025 Submitted via Website • Report

Overall Experience

My wife has dementia and other health issue. She entered Lavender Lodge over 18 months ago. I have nothing but praise for the home and people who work there. They're all committed to treating the residents (and family and friends) with kindness and dignity. It's a demanding job and they do it admirably,

whatever their role: carers, nurses, chefs, kitchen staff, health and wellbeing team, maintenance - and any I've forgotten to mention. Food is of a high standard. The place is clean. A full schedule of activities is provided - everything from quizzes to shows with a variety of live performers and outdoor activities when weather allows.
The family made the right choice in Lavender Lodge.

Reply from Pranav Vaidya, Home Manager at Lavender Lodge Care Home - Avery Healthcare

Thank you so much for taking the time to share your kind words and thoughtful feedback. We're truly grateful for your trust in Lavender Lodge. It is a great deal to know this has made a positive…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Lavender Lodge Care Home - Avery Healthcare
from Georgie E (Sister of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

My sister has now been in Lavender Lodge well over one year. We feel the home has been well chosen, having spent many months looking at nursing homes in our area. The move from the nursing home on the IOW was a big step for my sister to be nearer her family. My sister needs high ended care and is bed

bound which this nursing home is able to deal with, many of the staff have worked here for many years. Care and attention is excellent and always treat my sister with the highest respect. I find the staff very friendly and helpful at all times I visit the home many times a week at different times of the day so I can see how kind and caring the staff are who are around to check all is well. I have been made to feel very welcome myself each time I visit, always ask if i would like a cup of tea !! It is a great comfort that my sister is being very well looked after, thank you Lavender Lodge and staff.

Reply from Pranav Vaidya, Home Manager at Lavender Lodge Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your sister has settled well at Lavender Lodge and that you feel confident in the care and support she…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Pemberley House Care Home - Avery Healthcare
from Adele C (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother recently moved to Pemberley House, Basingstoke. It's been an extremely stressful time since my mother left her care home in Cardiff. What a relief to at last find such an amazing care home. My mother couldn't be happie,r which means the world to me. The care, compassion, thoughtfulness, kindness,

love, and laughter shared at Pemberley House is outstanding. Thank you.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery Healthcare

Dear Adele,
So pleased to receive your review. Your mother has settled in really well and made lots of friends with staff and residents alike. She is a very likeable lady and enjoys all the social…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Lavender Lodge Care Home - Avery Healthcare
from M W (Son of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

The home is fantastic and could not ask for anything else for dad. Great job team ! But did ask for ramp out to Veranda area to be looked at as it's rotten and not screwed in anymore. Was told people were coming out. To look at it but it's still the same . This is not a moan just a health and safety

reference.
But your care for dad is 200% now he is on the first floor. X

Reply from Pranav Vaidya, Home Manager at Lavender Lodge Care Home - Avery Healthcare

Thank you so much for your lovely feedback and kind words about the care our team provides - we're delighted to hear that your dad is happy and well supported.
We also really appreciate you bringing…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from Alice V (Respite Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Everything was perfect, my room, the meals, all the staff were so friendly and delightful.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you so much for your wonderful feedback, we are delighted that you enjoyed your stay and that everything from your suite to your meals to our friendly team, met your expectations. Your kind…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Winchester Heights Care Home - Avery Collection
from Miriam A (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

Looking for residential care for a parent is not easy; however I can say thank you to the all the team it has been made so much easier. Right from the first contact I had I knew that it was a very caring establishment. Then when I visited for the first time it was confirmed. A very welcoming atmosphere,

caring, homely, comfortable and a happy place. Not only was the welcome for mum great but for my sister and myself as well. The contact with all the staff brilliant, approachable and understanding. Then we were introduced to the all the actives; something for everyone every day of the week, amazing . It comes across that the well being of each resident is a priority. I think that all is left for me to say is a hugh THANK YOU to whole team. I would recommend Winchester Heights without hesitation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Winchester Heights Care Home - Avery Collection
from J C (Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

Plenty going on. Staff are always pleasant and jolly. Food is good and plenty of choice. Quite content living here.

Reply from Dawn Sanders, Client Liaison Manager at Winchester Heights Care Home - Avery Collection

Thank you for your feedback, it has been amazing to see how well you have settled into your new home at Winchester Heights. Enjoying the activities, food and making new friendships.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fleet Hall Care Home - Avery Collection
from Amber-Rose S (Granddaughter of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My grandmother stayed here for 2 weeks in August for respite care whilst I was abroad. She has stayed previously here and there but the name of the building/ management has changed over the years. However the derive and amenities were still spot on. She had the best time and I didn't have to worry

at all whilst I was away. It's honestly like a little holiday and just really lovely to have some peace of mind for everyone. Would happily recommend to anyone I know.

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery Collection

Thank you for taking the time to write such a lovely review of the home and staff here. It was lovely for your Grandmother to return for another respite stay with many of the team remembering her from…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fleet Hall Care Home - Avery Collection
from Chris W (Son of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Dad moved in following a slight decline in memory. Having looked at a few local care homes, Fleet Hall stood out for it's very high quality room (recently refurbished), lovely caring staff, great food and good focus on keeping the residents engaged in a variety of activities, both within and away from

the home. The home is conveniently located within Fleet town centre but has good sized and peaceful grounds to enjoy. Dad is only 3 weeks in but is starting to settle after an understandable unsettling transition from home to care home - but the staff have been very good in helping him through this initial period. I am confident that he will fully settle in time and enjoy what the home has to offer.

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery Collection

Thank you for taking the time to write such a lovely review of our home and staff here. We have seen ourselves your dad settling more especially with all the activities which he enjoys. We are so…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Camberley Woods Care Home - Avery Collection
from S B (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

We have looked at many care homes & this one is definitely the best. Friendly, clean, fantastic activities for the residents. Very happy that we picked this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fleet Hall Care Home - Avery Collection
from Patricia S (Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

I moved here from Avery Bagshot to be nearer my family and walking distance to the shops. Moving into Fleet Hall has been like moving back home and I have a wonderful room. Through my recent diagnosis the whole team have been very supportive and caring.

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery Collection

Thank you so much for taking the time to write such a lovely review of the home and team here. It is wonderful to know you feel a home here and we always say it is like a home and family here at Fleet…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from Liz L (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Mum had respite care which was very good . All the staff I dealt with were extremely caring , helpful and professional. Mum stayed in a room that was spotless , modern and comfortable . Mum absolutely loved the food which is of a really good quality .Good variety too.
I wouldn't hesitate to recommend

this care setting . The ratio of staff to residents is good too. Southampton Manor has lots of lovely activities daily , plenty of stimulating things to get involved in . The bistro is nice for visiting family too as well as residents . The place has a nice cosy vibe to it , plenty of space but the rooms are well equipped too depending on the type of suite you require.
A spacious garden that is easy to access which Mum enjoyed .
They have hairdressers , visiting doctors , exercise classes , music recitals , all sorts going on !
Mum was well looked after and safe with great care at all times . They were even able to accompany Mum to a medical appointment which was so helpful .
Thanks again

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you so much for your wonderful feedback. we're delighted to hear that mum enjoyed her respite stay with us and that you both felt reassured by the care, comfort, and support that she received.…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from Linda E (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

As a family our experience of Southampton Manor Care Home has been excellent. Most importantly our dad has felt happy and settled there. The staff are kind and patient and have always been friendly to us when we have visited. We've enjoyed joining in some of the activities with our dad- exercises, flower

arranging, quizzes and more and we have been able to take him our into the garden when the weather has been good enough. We've had lunch with him on several occasions for a small cost, so we know ourselves that the meals are tasty and well presented. My brother and I as next of kin have always been kept informed by the nurses about how our dad has been doing healthwise. All in all we feel that we made the best choice in helping him move to Southampton Manor Care Home.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you so much for sharing your experience of Southampton Manor. we are truly grateful to hear during dads time with us, he felt happy and settled, it means a great deal to know that our staff's…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from C B (Resident) assisted by family/friend published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

This was my first ever respite stay at Southampton Manor and I was very impressed with everything. All the staff and management team were so kind, friendly and attentive- nothing was too much trouble for them. I would not hesitate to recommend Southampton Manor to anyone. Thank you for looking after

me and making my first experience such an enjoyable one.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you so much for your wonderful feedback. we're delighted to hear that your first stay with us at Southampton Manor was such a positive experience. Its fantastic to know that our team made you…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fleet Hall Care Home - Avery Collection
from Samantha C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

My mother was resident at Fleet Hall in the Dementia unit for very nearly 2 years. During that time, she received excellent care. She had a lovely room where she was able to bring all her own pictures and ornaments from home. As her illness progressed and she became more confused and eventually lost

her mobility, the levels of care and attention were marvellous. In my view, the biggest asset of Fleet Hall is the compassionate staff team who looked after her so well despite my mother sometimes being challenging. When my mother entered into the 'end of life' phase they were wonderful and carried me through that particularly difficult time. I would absolutely recommend Fleet Hall to anyone navigating the difficult journey of dementia.

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery Collection

Thank you for taking the time to write such a lovely review of the home and staff here. It has been lovely to support your mum during her time here at Fleet Hall. We are so fortunate to have such a…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Pemberley House Care Home - Avery Healthcare
from Jez C (Son of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Mums third stay at Pemberley House.
She settled quicky and well and got regular updates from the team as to how she was getting on while I was away.
Pemberley is always clean, residents seem happy and rooms are great.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery Healthcare

Jez it is always a pleasure having your Mum stay with us and what is even more lovely, she has made many friends here both residents and staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from D P (Partner of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

I want to say a sincere thank you to all the staff at Southampton Manor for caring for my partner during her stay there. They are kind and always ready to help. Thank you so very much.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you so much for sharing your kind words about Southampton Manor It was Truly our privilege to care for and support your partner during their time with us. We are grateful to have been part of…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Southampton Manor Care Home - Avery Collection
from P D (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

When I came to that life changing moment with my Mum, of her needing the care offered by a professional Care Home, I was so grateful to find the amazing staff and facilities at Southampton Manor.
Over the last two months, Mum has benefitted so much from the expert nursing care given on the Reminiscence

level and is settled, comfortable and safe. Living alongside others was a big step for my Mum and all the staff have made it their mission to get to know her as a treasured individual, showing the kindness and respect which is such a hallmark of the community throughout the home.
At the beginning, everything was totally new to me and at Southampton Manor I found a group of people who listened and helped, and are still just so happy to offer ideas and support whatever their role is within this beautiful home.
It is a pleasure to visit and be included in the life of this beautiful place.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Southampton Manor Care Home . Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fleet Hall Care Home - Avery Collection
from Nigel D (Son of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

My mother had been in hospital for a while and I needed help my dad find a care home for mum with specific requirements. Unfortunately the first home didn't work to mums needs. Fleet Hall had an opening, dad and I visited there and were met with absolute professionalism by the client liaison manager

and team. After a couple of days they were able to transfer mum from the hospital to Fleet Hall. From there the experience has been truly great. All the personnel and managers are wonderful. I receive very good consistent communication about mum. Moreover dad visits mum at the facility pretty much daily and they care and demonstrate so much empathy for him too.
Thanks to Fleet Hall.

Reply from Louise Smith, General Manager at Fleet Hall Care Home - Avery Collection

Thank you for taking the time to write such a lovely review of our home and all the team here at Fleet Hall! We are delighted to hear such lovely and personal feedback and are happy to hear that your…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Avery Healthcare Group in Hampshire

Avery Healthcare Group Locations in Hampshire (6)

Avery Healthcare Group Reviews in Hampshire (676)

Pemberley House Care Home - Avery Healthcare

Lavender Lodge Care Home - Avery Healthcare

Lavender Lodge Care Home - Avery Healthcare

Pemberley House Care Home - Avery Healthcare

Lavender Lodge Care Home - Avery Healthcare

Southampton Manor Care Home - Avery Collection

Winchester Heights Care Home - Avery Collection

Winchester Heights Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Camberley Woods Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Pemberley House Care Home - Avery Healthcare

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Awards / Recognitions (12)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers