Avery Healthcare Group in Hampshire | 6 Care Homes

Review of
Camberley Woods Care Home - Avery Collection
from M M (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

We have been very pleased with the care my father has received. The staff are all very friendly and happy to help. The meals are well thought out and there is a good range of activities available. My father has settled in well and made friends.

Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the excellent review and kind words. The team will be delighted to hear how content dad is.

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Review of
Camberley Woods Care Home - Avery Collection
from Catherine H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has been here for just over a year and is very happy. All the staff are friendly and helpful and nothing is too much trouble.

Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for taking the time to give us a review, I will be sure to pass your kind remarks onto the staff.

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Review of
Southampton Manor Care Home - Avery Collection
from Fiona B (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

We chose Southampton Manor after viewing a number of Care Homes for my Dad and he became a resident in July 2025. I also received a couple of personal recommendations from friends who had relatives here. The first few weeks were really tough for us all emotionally but the staff here have been so supportive

especially to my Mum who visits every day. Dad is now on the Reminiscence Floor and the staff have been so kind and understanding. Southampton Manor has qualified nursing staff which was reassuring and important to us. The home is very clean and well organised with lovely areas like the Bistro and the Garden. There is a team of staff who organise activties and regular varied musical entertainment. Dad has generally settled well, is safe and well cared for at the home he enjoys the meals and often I stay and assist him. We have made lots of friends here staff, residents and their families which has helped so much. I have no hesitatiion in recommending Southampton Manor.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you so much for taking the time to share such a thoughtful heartfelt review. we know how emotionally challenging the first few weeks can be when a loved one moves into care , and we're truly grateful that you trusted Southampton Manor with your dads care. it means a great deal to hear that our team has been able to support not only your dad, but also your mum during her daily visits. Your kid words about the Reminiscence floor, our nursing team, and the compassion shown by our staff will be shared with everyone, they will be very proud to know the difference they've made. We're delighted that your dad has settled well and is enjoying the meals ,activities, music and friendship that are such an important part of life at Southampton Manor Thank you again for your recommendation and for being part of the Southampton Manor community.

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Review of
Southampton Manor Care Home - Avery Collection
from Maureen B (Respite Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

I had booked for a 2 week stay- after having HIP operation 3 days before coming into "the manor" home. The bed wasn't very comfortable, needed a better mattress or recovering- not suitable for a long stay. Couldn't reach to open windows.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you for taking the time to share your feedback, we're sorry to learn that the mattress was not your preference, especially following your hip operation. We also appreciate you mentioning the window access, as this helps us understand how we can improve for future guests. We truly wish you a speedy recovery and thank you for taking the time to let us know about your experience.

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Review of
Southampton Manor Care Home - Avery Collection
from Helen C (Daughter-in-law of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

We were concerned that Joe wouldn't settle in a care home, but right from day 1 he seemed happy and at home. The staff seem really friendly and helpful and on the few occasions he has needed urgent assistance, help was very quick to arrive. Facilities are generally very good although the mobility scooter

needs some repair, so he has his scooter in his room, which is not a problem.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you for taking the time to share your feedback. We're so pleased to hear that Dad settled in so well from day one and that he feels happy and at home, it's especially reassuring that our team have been friendly ,helpful and there when they are needed. Thank you again for your kind words and I will be sure to pass them onto the team.

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Review of
Southampton Manor Care Home - Avery Collection
from D C (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

Dad had been living independently and very active until approx 6 months before joining the Southampton Manor community. After a number of falls he made the decision that he needed to live somewhere where there was more help available. We visited several options but the reception from the staff at the

manor made it stand out and after 3 visits (to address questions) he signed up. He has never looked back. He is well looked after by amazing friendly and caring staff. Thank you.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you for sharing such a thoughtful review. It's wonderful to hear that your dad settled in so well and that the warm welcome from the team helped make his decision easier. Knowing he feels supported, safe, and cared for means a great deal to everyone at Southampton Manor. We truly appreciate your kind words.

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Review of
Fleet Hall Care Home - Avery Collection
from Debra H (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

Mum enjoyed her respite stay at Fleet Hall during what was a difficult time for the family - it truly felt like a warm hug. From the moment I walked in the home the staff were fantastic, they greeted you with genuine smiles and made you feel instantly at ease. Everyone was attentive, patient and treated

mum with the utmost respect.
The food was delicious albeit it too much , mum's complaint ! plenty of options to choose from . Mum loved or rather her great granddaughters loved the cafe , even thought they are only 5 and 7 they were made very welcome every time.
The activities were varied ranging from gentle exercises to cooking and craft sessions and despite my mums blindness she was always made welcome and included.
Overall Fleet Hall gave my mum a comfortable ,caring, supportive space for 4 weeks and when the need arises I will definitely seek out a room for her again

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you for sharing such a warm and thoughtful review. It means a great deal to hear that Fleet Hall provided comfort and reassurance during a challenging time for your family. The team will be delighted to know their genuine welcome, attentive care, and respectful support made such a positive difference to your mum.
It's lovely to hear she enjoyed the food and activities, and that her great-granddaughters felt so at home in the caf. Inclusion is incredibly important to us, so knowing your mum was always made to feel part of everything despite her blindness is especially meaningful.
We're grateful for your trust, and it's wonderful to know you would choose Fleet Hall again when needed.

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Review of
Lavender Lodge Care Home - Avery Healthcare
from R H (Son-in-law of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My Father in law was well cared for and was well loved by all the staff.
The meals were well cooked and varied with a well planned menu
The activities team were hard working and always had a daily plan for the residents.
My Mother in law was welcomed any time to spend the day and was able to have

lunch and tea and biscuits in the afternoon, watching telly and joining in with any activities.
This is a brilliant well run care home and we would have no hesitation recommending it to anyone.

Reply from Pranav Vaidya, Home Manager at Lavender Lodge Care Home - Avery HealthcareThank you so much for your kind and thoughtful words. We are delighted to hear that your Father-in-law received the care and attention he deserved during his time with us, and that the staff made him feel loved and well looked after.
Your recommendation means a lot to us. We truly appreciate the trust you've placed in our care.

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Review of
Fleet Hall Care Home - Avery Collection
from Caren P (Wife of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

It was a stressful time for my husband to take Respite as he had just come out of hospital but felt "at home" straight away which was a relief for all our family.

Everyone who visited my husband was impressed with the home and the care from the staff.

Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you for sharing your experience. It's wonderful to hear that your husband felt at home so quickly after such a stressful time, and that this brought reassurance to your whole family. The team will be delighted to know their care and warmth made such a positive impression on both him and everyone who visited. Your kind words mean a great deal to us.

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Review of
Camberley Woods Care Home - Avery Collection
from G S (Brother of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

My sister has been here for 7 months, her transformation is remarkable. The staff & nurses have been wonderful. Thank you all.

Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the excellent review, we are so pleased we have been able to make such a difference to your sister's wellbeing.
I will pass on you comments to the entire team invoved.

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Review of
Southampton Manor Care Home - Avery Collection
from M F (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I was impressed by the attention and compassion that my mother received in the final week of her life which she spent at Southampton Manor. The staff all treated her and her relatives with great dignity and respect. I know she would have appreciated that, as I and my siblings did.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you for taking the time to share your kind and thoughtful experience of Southampton Manor. We are Honoured that we were able to provide support and care during the final weeks of mums journey. It means a great deal to the entire team to know that the care, compassion and respect shown made a difference. Providing dignity, comfort and support to both residents ad their loved one is at the heart of everything we do, and your words affirm the dedication of our staff. Thank again from the whole team here at Southampton Manor.

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Review of
Southampton Manor Care Home - Avery Collection
from G L (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

I was extremely fortunate to be able to place my mum in Southampton Manor Care Home for the final months of her life. From my initial meeting with staff, through to the end, I was very impressed by the professionalism of all the staff. Mum received the most excellent care, which was sensitive to her

needs at all times. All staff looked after her with compassion, patience, dignity and tremendous kindness. I could not have wished for better care, and I would thoroughly recommend this care home.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you so much for sharing your kind and thoughtful words. we are truly honoured that you felt that our teams compassion, professionalism and dedication made a positive difference. Knowing that you felt mum was cared for with dignity, patience and kindness means the world to our team. It truly was an honour being able to get to know mum during this chapter of her life. From all of the team here at Southampton manor, thank you.

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Review of
Winchester Heights Care Home - Avery Collection
from Ed D (Son of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

My Mum needed to be transferred to a care home due to slowly deteriorating dementia. Having known the care home for a while (I am local and have been involved with the care home as the local parish Vicar) I knew she would be well looked after there... and she really was. They were adaptable, loving

and thoughtful. Whenever anything was asked they were more than willing to help and support in whatever way they could. In the end my Mum was only there for 7 weeks as she died from a blood clot in the lungs. I was deeply moved when I saw the staff were themselves very upset and cried as they had got that close to her in that short time. The staff genuinely care and do their best to give what they can for all who live there. Thank you!

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Review of
Winchester Heights Care Home - Avery Collection
from Helen B (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report

Overall Experience

We were understandably extremely worried about how our 95 year old mother with dementia would settle into residential care. We were very pleasantly surprised however at how well she settled in at Winchester Heights. We were able to furnish her room with her own personal possessions to make her feel

more at home and visit as often as we liked. Everything seems to be managed as well as possible - everything including mum, is kept very clean and there seem to be enough staff to provide a good level of monitoring and care. As mum had been largely confined to one room at home, with very limited social contact, it has been amazing to see her mixing and socialising with people of her own age not to mention going out on trips to the cinema and Winchester Cathedral - being at Winchester Heights has certainly improved her quality of life. The great stress and weight of responsibility of caring for someone at home has been greatly lifted which has been a huge relief.

Reply from Dawn Sanders, Client Liaison Manager at Winchester Heights Care Home - Avery CollectionThank you for your feedback, we're delighted that mum has settled so well and is enjoying the activities and vibrancy of our community. It is nice that you were able to bring some furniture to personalise the room and make it feel homely, it is these extra touches that really do make a difference. We take great pride in ensuring we deliver high-quality care and facilities for our residents and it is important for us to know that you feel reassured since mum moved to Winchester Heights.

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Review of
Southampton Manor Care Home - Avery Collection
from Sandy F (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

We cannot thank Southampton Manor enough - Every care was given to dad. Also the time given to us as a family to discuss any needs for dad. Every member of staff was lovely to dad. The last years of dads life were very special - thank you all Southampton Manor.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you for your very kind words, It was our privilege to be able to care for dad and we are touched by your appreciation. We are honoured to have been part of dads journey and are grateful that we could help to make it special . your kindness means a great deal to the whole team, thank you from all of us here at Southampton Manor.

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Review of
Pemberley House Care Home - Avery Healthcare
from Sharon T (Daughter-in-law of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

The dedication ,care and support this home gives to their patients each other and to families at the most difficult times .From the moment my mother in-law was given the news she was terminal ,she wanted her end of life care to be at pemberley care home ,so she could be with her husband who as

been their for several years .I cannot thank them enough the care and attention the dignity they gave her . From the management team ,carers nurses and reception staff also the chef who so kindly fed us .Thank you so much from the bottom of my heart

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery HealthcareDear Sharon
It was a privilege to care for your mother in law, she was a beautiful lady, thank you so much for your lovely comments.

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Review of
Southampton Manor Care Home - Avery Collection
from Mary C (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

Our mother was a resident at Southampton Manor Care Home on reminiscence for 9 months until she sadly passed away peacefully in her sleep.
From our initial meeting/being shown around by the Client Liaison Manager and mum's assessment in hospital with the Dementia Care Manager prior to becoming a

resident - We as a family knew this home was the right choice for mum. The nurses and carers on reminiscence were professional, kind and compassionate. The continuity of staff and sense of community really stood out to us. Nothing was ever too much trouble and they supported us many times throughout our journey with mum.
We would highly recommend Southampton Manor Home to anyone looking to place a loved one into a setting that offers peace of mind, a sense of belonging and wonderful staff that are trained in dementia care.

Reply from Grant Gibson, Client Liaison Manager at Southampton Manor Care Home - Avery CollectionThank you so much for taking the time to share your experience. It means a great deal to our entire team that you felt supported from the very beginning of your journey with us. We are so happy to know that the care, kindness and consistency provided by our reminiscence community brought comfort to both your mum and your family during her time with us. Your words are a touching reminder of why we do what we do. Knowing that you would recommend Southampton Manor is an honour. thank you again for sharing your experience, it really does mean so much to the entire team.

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Review of
Pemberley House Care Home - Avery Healthcare
from Matthew C (Son of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

Wonderful and caring team. Couldn't ask for more from a team looking after my father. 5 stars.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery HealthcareDear Mat
Thank you for your excellent review. Your father has settled in really well and we are so pleased to have him in our care.

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Review of
Pemberley House Care Home - Avery Healthcare
from C J (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum is in her 90s and has dementia. She is loved by the staff and is looked after so well. Pemberley is a lovely care home and I recommend it to anyone who is considering it for their elderly relative.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery HealthcareDear CJ
Thank you for your lovely comments. It is a pleasure and an honour to look after your lovely Mum, her smile and friendly nature is a joy for all.

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Review of
Lavender Lodge Care Home - Avery Healthcare
from K S (Husband of Resident) published on 11 November 2025 Submitted via Website • Report

Overall Experience

My wife has dementia and other health issue. She entered Lavender Lodge over 18 months ago. I have nothing but praise for the home and people who work there. They're all committed to treating the residents (and family and friends) with kindness and dignity. It's a demanding job and they do it admirably,

whatever their role: carers, nurses, chefs, kitchen staff, health and wellbeing team, maintenance - and any I've forgotten to mention. Food is of a high standard. The place is clean. A full schedule of activities is provided - everything from quizzes to shows with a variety of live performers and outdoor activities when weather allows.
The family made the right choice in Lavender Lodge.

Reply from Pranav Vaidya, Home Manager at Lavender Lodge Care Home - Avery HealthcareThank you so much for taking the time to share your kind words and thoughtful feedback. We're truly grateful for your trust in Lavender Lodge. It is a great deal to know this has made a positive difference to you both. We'll be sure to share your comments with everyone - they will be touched by your appreciation.

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Care Homes Owned by Avery Healthcare Group in Hampshire

Avery Healthcare Group Locations in Hampshire (6)

Avery Healthcare Group Reviews in Hampshire (693)

Camberley Woods Care Home - Avery Collection

Camberley Woods Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Fleet Hall Care Home - Avery Collection

Lavender Lodge Care Home - Avery Healthcare

Fleet Hall Care Home - Avery Collection

Camberley Woods Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Winchester Heights Care Home - Avery Collection

Winchester Heights Care Home - Avery Collection

Southampton Manor Care Home - Avery Collection

Pemberley House Care Home - Avery Healthcare

Southampton Manor Care Home - Avery Collection

Pemberley House Care Home - Avery Healthcare

Pemberley House Care Home - Avery Healthcare

Lavender Lodge Care Home - Avery Healthcare

Awards / Recognitions (12)

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