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Care Homes Owned by Avery Healthcare Group in West Midlands

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in West Midlands

Only the locations & reviews in West Midlands for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 10079 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in West Midlands (11)

 - Browse 11 Care Homes owned by Avery Healthcare Group in West Midlands
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Bourn View Care Home - Avery Healthcare
47 Bristol Road South, Bournville, Birmingham B31 2FR 
9.8 111 reviews
Bourn View Care Home - Avery Healthcare, Birmingham, West Midlands
"Very satisfied with the overall service. Mom is being well cared for & all needs are met. Activities provided are enjoyable experiences for…"   Read all 111 reviews
  • from £1,150 / week
  • 80 Rooms
Location Type Care Home

Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Newcross Care Home - Avery Healthcare
378 Prestwood Road, Wolverhampton WV11 1RH 
9.8 153 reviews
Newcross Care Home - Avery Healthcare, Wolverhampton, West Midlands
"my brother has recently moved into New Cross care home and I could not be more delighted with how he has been cared for. I knew the moment,…"   Read all 153 reviews
  • from £1,150 / week
  • 64 Rooms
Location Type Care Home

Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Birchmere Mews Care Home - Avery Healthcare
1270A Warwick Road, Knowle, Solihull B93 9LQ 
9.7 71 reviews
Birchmere Mews Care Home - Avery Healthcare, Solihull, West Midlands
"My first experience of Birchmere , as a worried and anxious daughter was professional, and empathetic. I made no appointment, and was…"   Read all 71 reviews
  • from £1,500 / week
  • 63 Rooms
Location Type Care Home

Birchmere Mews Care Home is a delightful home in Solihull. Benefitting from a thoughtful refurbishment, the home ensures the comfort and security of residents and is renowned not just for residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Knowle Gate Care Home - Avery Healthcare
1331 Warwick Road, Solihull, Solihull B93 9LW 
9.6 84 reviews
Knowle Gate Care Home - Avery Healthcare, Solihull, West Midlands
"Both myself and my sister are absolutely delighted with the care that our dad has received at Knowlegate. He has been resident since August…"   Read all 84 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Knowle Gate Care Home is located just a short distance from Solihull in the West Midlands, near the picturesque village of Knowle and the M42. The home provides residential, respite and dementia care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Avalon Court Care Home - Avery Healthcare
1 Glendale Way, Tile Hill, Coventry CV4 9YQ 
9.6 228 reviews
Avalon Court Care Home - Avery Healthcare, Coventry, West Midlands
"Mum has lived at Avalon for almost 4 1/2 years. Mum and I both value highly everything provided at the home, everything they do is central…"   Read all 228 reviews
  • from £1,400 / week
  • 107 Rooms
Location Type Care Home

Avalon Court Care Home, situated in Coventry, is a contemporary residence known for its exceptional care and companionship. Located on Banner Lane near Tile Hill, the home boasts stylish décor with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Hawthorns Aldridge - Avery Healthcare
Erdington Road, Aldridge, Walsall WS9 8UH 
9.4 134 reviews
Hawthorns Aldridge - Avery Healthcare, Walsall, West Midlands
"MY aunties and myself and family, Auntie has been for a stay in the Hawthorns some time ago, and because she enjoyed her previous stay so…"   Read all 134 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting. Providing first-class care is supported by a sector-leading well-being programme ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
St Giles Care Home - Avery Healthcare
122 Tile Cross Road, Birmingham B33 0LT 
9.4 84 reviews
St Giles Care Home - Avery Healthcare, Birmingham, West Midlands
"My uncle Ron stayed at St Giles for two weeks respite care. The staff at the home looked after him really well, they were always caring…"   Read all 84 reviews
  • from £1,100 / week
  • 66 Rooms
Location Type Care Home

Avery’s St Giles Care Home is a modern, purpose-built nursing home in Tile Cross, to the east of Birmingham. Welcoming couples and companions who aim to continue their care journey together, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Albion Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham B18 4BJ 
9.4 71 reviews
Albion Court Care Home - Avery Healthcare, Birmingham, West Midlands
"I am very happy with the overall care that my father has received. The staff and management team are always attentive and available to…"   Read all 71 reviews
  • from £1,000 / week
  • 89 Rooms
Location Type Care Home

Albion Court care home is a multicultural home situated in Winson Green, Birmingham. They offer residential, dementia, nursing and respite care. The home provides high-quality care in a homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Birchmere House Care Home - Avery Healthcare
1270 Warwick Road, Knowle, Solihull B93 9LQ 
9.1 84 reviews
Birchmere House Care Home - Avery Healthcare, Solihull, West Midlands
"Our dad moved into Birchmere House and we were understandably anxious about how he would cope with the change. The staff were extremely…"   Read all 84 reviews
  • from £1,550 / week
  • 76 Rooms
Location Type Care Home

Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Aran Court Care Home - Avery Healthcare
Braymoor Road, Tile Cross, Birmingham B33 0LR 
8.9 57 reviews
Aran Court Care Home - Avery Healthcare, Birmingham, West Midlands
"I am very pleased with my room, I like to look out at the garden and watch the birds and squirrels, and the cars and people passing by.…"   Read all 57 reviews
  • from £1,100 / week
  • 86 Rooms
Location Type Care Home

Aran Court, situated in Tile Cross, between Birmingham and Solihull, specialises in dementia and nursing care. Couples and companions are warmly welcomed and their well-being, comfort and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Clare Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham B18 4BJ 
7.6 69 reviews
Clare Court Care Home - Avery Healthcare, Birmingham, West Midlands
"My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and…"   Read all 69 reviews
  • from £950 / week
  • 80 Rooms
Location Type Care Home

Clare Court is an award-winning care home in Birmingham that provides residential, dementia, respite and nursing care in a diverse resident community. Embracing the rich cultural diversity of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Avery Healthcare Group Reviews in West Midlands (1146)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Bourn View Care Home - Avery Healthcare

from Lynne C (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied with the overall service. Mom is being well cared for & all needs are met. Activities provided are enjoyable experiences for the residents & as a visitor to the home we are always made welcome.
Reply from Grace Pritchard, Customer Service Manager at Bourn View Care Home - Avery HealthcareDear Lynne, Thank you so much for your lovely comments! We are thrilled to hear about your positive experience at Bourn View. Your kind words mean a lot to us and we are grateful for your feedback.
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Review of

Bourn View Care Home - Avery Healthcare

from C M (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Bourn V 7 months now and it is a huge relief to see him content, settled and so well cared for. There are several factors that make this home so special. It's a modern, beautifully decorated building with gardens and balconies.Public areas and residents rooms are always clean and fresh.
The bistro is particularly pleasant to have a coffee and catch up.
But most importantly it's the staff that make this home unique. Every member of staff have made the effort to get to know dad and talk to him regularly which has meant so much.
When you visit you are greeted by welcoming, helpful receptionists.Carers are competent, respectful, and always keep relatives updated. Meals are delicious and healthy (the homemade soups are the best !). Residents clothes are laundered with care. The Wellness staff are both empathetic and enthusiastic organising a full timetable of varied activities encouraging residents from all units to take part. BV thank you please keep up this high standard
Reply from Grace Pritchard, Customer Service Manager at Bourn View Care Home - Avery HealthcareDear C M, Thank you so much for your lovely comments! We are thrilled to hear about your positive experience at Bourn View. Your kind words mean a lot to us and we are grateful for your feedback.
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Review of

Bourn View Care Home - Avery Healthcare

from Mark P (Son-in-law of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-Law originally did respite at Bourn View in June 2025, but it became abundently clear that he wanted to move in as a permanent resident. He spent 41/2 extrememly happy Months before he unfortunately passed away in December 2025.
From the moment we met Grace to arrange respite, until the
very end of his life the staff could have not been more respectful, caring and kind. It is like being in a 4 star hotel (I would say 5 star but it hasn't got a swimming pool!!).
We never once found any disrepect or attude to any of the residants, and staff were always at hand.
I return Bourn View on a regular basis, to meet friends my Father-in-Law made, as well as the office staff and carers.
My father-in-Law couldn't have had a better way to spend his final 41/2 Months than being in Bourn View.
A a massive thank you to the entire team at Bourn View.
Reply from Grace Pritchard, Customer Service Manager at Bourn View Care Home - Avery HealthcareDear Mark, Thank you so much for your lovely comments! We are thrilled to hear about your positive experience at Bourn View and it was a real pleasure having your father in Law stay with us. He was a true gentleman.
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Review of

Avalon Court Care Home - Avery Healthcare

from S W (Granddaughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan came into this home 3 1/2 years ago, it was the best choice we ever made. It was upsetting for us all as she always lived in her own home, but the staff at Avalon Court was so helpful and caring.
The staff care as much as they can for my nan like family. Rachael especially is so supportive,
myself and my dad feel we have a second family. I would highly recommend this home to anyone! A massive thank you!
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareYour review is so nice and thank you for that. I'm so glad your nan and yourselves are feeling happy with Avalon Court and that you all feel supported. We are very luck to have a very supportive management team and wonderful staff.
Regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from Chrissie D (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to have my dad at Avalon Court. The care staff are always friendly and attentive and the activities team are always friendly and attentive and the activities team provide a wide range of options for everyone. I often have to travel for work so it provides peace of mind to know my dad is well
looked after.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for your lovely review. I'm so glad you have peace of mind when you are away and it is great to hear you are happy with our lovely carers. There is always something to do at Avalon and it sounds like your dad is enjoying it all.
Regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from J P (Daughter-in-law of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always amazed by how personalised the care is at Avalon Court. Every staff member seems to know every resident individually, and they are so friendly!
The food is amazing, rooms are beautifully decorated and maintained, the same of social areas. The range of activities to stimulate and support
residents is better than I have seen anywhere else, and residents families and friends are warmly welcomed too. It's a fantastic place.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for your wonderful 5 * review. We always like to get to know our residents and family. It makes it feel like one family. We are so lucky to have a dedicated Kitchen team, activities and carers. I am so happy you feel this way.
Kind regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from J M (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Avalon for almost 4 1/2 years. Mum and I both value highly everything provided at the home, everything they do is central to mum's care. All members of staff are like family to residents and visitors, right from cleaning team though to the manager, have always got time for the residents
and go out of their way to go the extra mile. We know that mum is in the best care home in Coventry, thank you for all for all you do. Special thanks go to Rachel, Natasha, Ed, Lyndsay and Shearer
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for your lovely review. At Avalon we try to make it feel like one big family. I shall pass on the lovely comments to our staff who will be delighted to hear this.
Kind regards
Elaine
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Review of

Knowle Gate Care Home - Avery Healthcare

from Susan F (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a daughter of an elderly mother. I was faced with the decision of placing my mother whom could be difficult at times into a residential care home. It was one of the most challenging and difficult decisions of my life. I looked at a lot of care homes and began to think there was no home I could see
my mother living in. Then I found Knowle Gate. Right from the start it was amazing, and still is. The staff are really nice, friendly and caring.


At the beginning there were some teething problems but I found the staff approachable and professional.


I cannot recommend this home more highly. I thank them all the time and I'm grateful for the opportunity to leave this review enabling me to put my thoughts in writing. Thank you to all the staff and know all your efforts are acknowledged and appreciated.

Reply from Courtney Norton, Client Liaison Manager at Knowle Gate Care Home - Avery HealthcareThank you so much for your lovely review and for trusting Knowle Gate with your mother's care. We understand how difficult this decision was for you, so it means a great deal to hear that you felt supported and reassured by our team from the beginning.

We truly appreciate your kind words about our staff and are delighted that your mother is happy with us. Your feedback and recommendation mean so much to the whole team - thank you again for your support and appreciation.
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Review of

Knowle Gate Care Home - Avery Healthcare

from D M (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall we as a family are happy that our relative resides at Knowlegate. The most important thing is knowing that our relative is happy. However some staff need to be more interactive with all the residents and be more well versed in understanding the more challenging behaviour that dementia can present.
Reply from Courtney Norton, Client Liaison Manager at Knowle Gate Care Home - Avery HealthcareThank you for your review and for sharing your family's experience. We are delighted to hear that your relative is happy at Knowlegate, as their wellbeing and happiness are our highest priorities.

We also appreciate your constructive feedback regarding staff interaction and understanding of behaviours associated with dementia. We recognise how important meaningful engagement and specialist dementia care are for all residents, and your comments will help us continue to improve. We are committed to ongoing training and support for our team to ensure every resident receives compassionate, person-centred care.

Thank you again for your feedback and for placing your trust in us.
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Review of

Knowle Gate Care Home - Avery Healthcare

from E P (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, I am very pleased with my mum's care. The reception staff are excellent as are the activity ladies. I also find the senior carers provide detailed communication/discussion about mum's state of well-being as required. The other carers are generally friendly, smile and say hello as we arrive.
My comments on how their work could be improved include involving themselves more in residents day-to-day life beyond that of just their personal care. Sometimes we see a number of them sitting around or even sitting on the carers desk on mobile phones etc which doesn't give a good impression. This becomes more annoying when occasionally we find mum cold or thirsty and asking for a drink. Surely these are basic care needs that should be monitored throughout the day. She often looks disheveled with left over food etc down herself and/or spilled drink on her wheelchair. She deserves to be kept warm, clean and in a respectable state. Her room should also be kept locked as we've requested
Reply from Courtney Norton, Customer Service Manager at Knowle Gate Care Home - Avery HealthcareThank you for taking the time to share your feedback. We are pleased to hear your positive comments about our reception team, activities staff, and senior carers, and we will ensure these are passed on.

We also appreciate your honest comments regarding the areas where we can improve. Your concerns regarding staff engagement, professionalism, and keeping doors locked have been taken seriously and will be addressed with the team.

Thank you again for your feedback, which helps us continue to improve the care and support we provide.
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Review of

Knowle Gate Care Home - Avery Healthcare

from Susan W (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both myself and my sister are absolutely delighted with the care that our dad has received at Knowlegate. He has been resident since August 2025 and every single day he has received outstanding care and support from each and every member of staff. He settled very quickly, which at 94 isn't easy. He's
put on weight which is down to the delicious nutritional food that is prepared and served every day. The surroundings are always very clean, bright and welcoming. Entertainment is varied, with in house activities provided by the 'Pink ladies' or special guests who come and entertain.
My sister and I have been made to feel welcome and part of the 'team' who are looking after dad. Which is very important to us. Putting dad in a care home was an awful decision to make, but that said, we know that Knowlegate is absolutely the best place for dad. We can rest easy knowing he is safe, warm, and exceptionally well cared for. To all the team at Knowlegate. Thank you. You are all amazing.
Reply from Courtney Norton, Customer Service Manager at Knowle Gate Care Home - Avery HealthcareThank you so much for your wonderful review and kind words. We are delighted to hear that your dad has settled so well with us and that both you and your sister feel reassured and welcomed as part of his care journey.

It means a great deal to know that our team, environment, activities, and home-cooked meals have made such a positive difference to your dad's wellbeing. We will be sure to share your lovely comments with all of the team, including our "Pink Ladies," who work so hard to create enjoyable experiences for our residents.

Thank you again for placing your trust in us to care for your dad. Your feedback truly means the world to us.
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Review of

Avalon Court Care Home - Avery Healthcare

from Carol C (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Avalon Court for over a year now. She is very happy, settled. She likes the activities especially the drama group. Mum is about to celebrate her 91st birthday all thanks to the care and support at Avalon.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for the 5* review. I am so pleased that your mum is happy and settled. Our lovely staff work very hard to meet peoples needs and we are so fortunate to have such a hard working activities team.
Thank you
Best wishes
Elaine
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Review of

Bourn View Care Home - Avery Healthcare

from Caroline N (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bourn View care home provides good quality care for mom and there is a relaxed atmosphere throughout. Receptionists, care staff and managers are all very approachable and make visitors feel very welcome. The food is good and menu changes daily. There is a wide range of activities for all residents to
take part in which mom enjoys. Mom also enjoys the company of the other residents as well as her own space and time in her room.
Reply from Grace Pritchard, Customer Service Manager at Bourn View Care Home - Avery HealthcareDear Caroline, Thank you so much for your lovely comments! We are thrilled to hear about your positive experience at Bourn View. Your kind words mean a lot to us and we are grateful for your feedback.
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Review of

Bourn View Care Home - Avery Healthcare

from C S (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving a loved one into the care setting is the most difficult decision. The staff at Bourn View have made the transition easier for our family. From the reception and office staff to the care staff, activities team, laundry ladies, kitchen staff and housekeepers, they are all so friendly and welcoming.
Always willing to help with any questions. They all know mum's name and always acknowledge her and have time to chat. They have taken time to get to know her personally in order to meet her individual needs. The unit where mum resides is very well run by a senior carer. She always makes time to listen to concerns and actions suggestions in a timely manner. Her communication is excellent. The care staff we have met are always very well presented and are very professional. Bourn View offers a lovely family friendly environment where families and friends can join activities or find a nice quiet sunny spot in the extensive garden for a chat. The activities on offer are varied and fun.
Reply from Grace Pritchard, Customer Service Manager at Bourn View Care Home - Avery HealthcareDear C S, Thank you so much for your lovely comments! We are thrilled to hear about your positive experience at Bourn View. Your kind words mean a lot to us and we are grateful for your feedback.
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Review of

Aran Court Care Home - Avery Healthcare

from Graham C (Resident) assisted by family/friend published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my room, I like to look out at the garden and watch the birds and squirrels, and the cars and people passing by.
The staff are always very friendly and take time to listen. It is a really pleasant environment with staff working well together. The staff work very hard but find
time to chat to me.
I am confined to bed but am helped to change position every two hours. My door is always open and I like to hear the sounds from other rooms, and staff passing by giving me a friendly greeting. I am happy here, more than happy.
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Review of

Avalon Court Care Home - Avery Healthcare

from H S (Friend of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welcoming, clean and tidy, lots of activities, staff helpful and supportive.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for your review. All feed back is good and we take on board the things we can approve on. I'm so glad you found staff supportive. Please feel free to come and have a chat with me.
Kind regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from Kathryn M (Regular Volunteer) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a pleasure walking into Avalon Court, the large lounge/ reception area is always clean and fresh smelling, full of comfy seats and tables, with lovely flower arrangements dotted about. The reception staff are great, very friendly and welcoming to everyone. I am
so impressed by the quality of
care and dedication by the staff, in all departments. There are activities every day, designed to stimulate and entertain, also regular weekly outings all made possible by the wonderful full time team who give 100% to the lovely residents.
Reply from Rachael Thorpe, Home Manager at Avalon Court Care Home - Avery HealthcareThank you for such a lovely review. We're delighted that you find Avalon Court welcoming and well cared for, and it's wonderful to hear how much you value the team, the activities, and the atmosphere. Your kind words mean a great deal to everyone here.
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Review of

Avalon Court Care Home - Avery Healthcare

from Ann R (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems to have settled in very well. She's very happy to have no responsibilities for looking after her home. She's walking better and seem happier in herself. Her only 'complaint' is having tea at 4:30!! Too soon after lunch.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareI'm so happy to hear that your mum has settled in well. The whole point of our care home is to release any responsibilities and for us to look after your mum. I hope this gives you peace of mind as well. Her well being is our priority.
Kind regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from David J (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Avalon Court (dementia floor) for 3 1/2 years now and throughout this period the care and support has generally been very good on her floor. The time management and desk staff are totally professional and a credit to Avalon as are the entertainment team and the hairdressing.
I would highly recommend this care home to anyone.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareThank you so much for your lovely review. Its always good to have feed back. I'm glad you feel the care and support has been good. All our staff are professional and caring and are always trying to make things better.
Kind regards
Elaine
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Review of

Avalon Court Care Home - Avery Healthcare

from Kathleen W (Respite Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most things were excellent, but food was disappointing. Not enough vegetables and some days, portions very small. One small floret of broccoli, I do not consider to be a portion.
Drinks were fine.
Reply from Elaine Edwards, Customer Service Manager at Avalon Court Care Home - Avery HealthcareI'm so sorry to read this. I'm sure if staff had realized this they would have done something about it. There is always plenty of food so i do apologise. We will talk with our staff and try and ensure this doesn't happen again. We have a lovely dedicated team here at Avalon and i know they will all take this on board.
Kind regards

Elaine Edwards
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Awards / Recognitions (13)

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