"Alder House is like a second home to our family. The staff are like family. They look after mum superbly. The atmosphere is warm and…"
Read all 92 reviews
from £1,100 / week
60 Rooms
Location Type
Care Home
The Alder House in Nuthall provides high-quality resident living facilities as well as dementia and respite care.
Residents benefit from comfortable and spacious bedrooms, complete with ensuite ... Read more
"Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate…"
Read all 112 reviews
from £950 / week
78 Rooms
Location Type
Care Home
Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Avery Healthcare Group Reviews in Nottinghamshire (204)
9.6
Avery Healthcare Group has a Group Review Score of 9.6 (9.557) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.
from Dorian H (Daughter of Resident) published on 13 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mum enjoyed her stay at Acer Court. This was her 3rd stay here. She's very well looked after, good food, entertainment, activities and the staff are lovely. The residence is clean, smells nice and welcoming.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you Dorian for your comment. I am glad that your mum enjoyed her stay and we welcome her back anytime.
from L D (Friend of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate and helpful to both residents and family and friends visiting.
Care home does provide events and activities for residents which is very good.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you for your kind words, I am glad to hear that your visits are met with kindness and consideration. We look forward to having you come visit your friend again.
from Kathryn H (Daughter of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Alder House is like a second home to our family. The staff are like family. They look after mum superbly. The atmosphere is warm and welcoming. We feel so happy to have mum here.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much for these lovely comments, you will always be a Alderhouse family member xx
from S N (Daughter of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When mum came for respite in January, things were sorted very quickly and efficiently, as soon as we (me and her sister) arrived with our mum.
Mum hasn't got into the routine of stockings on shower, etc., in the morning. Mum has now returned after a fall, so hopefully this will become more routine.
Appreciate mornings are extremely busy.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou for the comments we love having mum stay with us welcome to the Alderhouse family x
from S R (Friend of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My friend stayed at Acer Court Nursing Home for six weeks following an operation and had a very positive experience. From the start, the staff were welcoming, friendly and always willing to help, which made the recovery period much easier and more comfortable.
The home itself was clean, calm and well-maintained,
creating a pleasant and reassuring environment. It was clear that care and attention are given not only to short-term residents but also to those staying long term, with a strong sense of dignity, routine and community throughout the home.
Communication was clear and reassuring, helping family and friends feel confident and at ease. We are especially grateful to Gemma (manager) and Michelle for their kindness, support, and professionalism, which made a real difference during my friend's stay.
Overall, a great deal of thought goes into making everyone feel settled and supported. We would happily recommend this nursing home for both post-operative recovery and long-term care.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you so much for your kind comments about yours and your friends experience with us and we are glad to be apart of her recovery so she could return home. We hope to see you again in the future and thank you again.
from Russell L (Son of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care and dedication to my mother and how I observe it to others is outstanding. The way the staff bring comfort and smiles to the residents who suffer confusion from the perils of dementia are of great value to the service given in your care home. The bedrooms, bathrooms and corridors are always
kept very tidy, constantly being cleaned to maintain the high standards of hygiene and overall look of your care home.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you for your wonderful feedback. We are delighted to hear that our team's care, compassion, and commitment to maintaining a high-quality environment have made such a positive difference for your mother. Your kind words mean a great deal to all of us.
from M H (Respite Resident) assisted by family/friend published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was delighted with my respite stay at Alder Court. The staff were absolutely brilliant. They were friendly and made me feel at home immediately. They took care of all my needs and were a joy to be around. The food was excellent and I would totally recommend them to anyone needing their care.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much for this lovely review thankyou for trusting us with your care, we look forward to seeing you again lots of love the Alderhouse team xxx
from Tracey J (Daughter of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I've been a carer for 15 years. Never having had a break my daughter convinced me to take some respite. I was unsure, out of my comfort zone but so in need of some 'me' time. I booked a week for my Mum. I had my break and picked her up. I was relaxed. I'd rang her every day knowing she was fine and
happy. On pick up day my Mum was smiling, still chatting to everyone. Residents and staff. She refused to leave until she had hugged and kissed everyone. They all loved her and she loved them. She fitted in and felt at home despite only staying the week.
Since then Mum has stayed quite a few times over the last ten months. However, the difference now is that as soon as she gets out
the car someone is hugging her and greeting her with love and happiness to see her. Residents and staff are all genuine and are a family united. Mum has enjoyed her respite and I too have gone away and had my break knowing full well that she is as loved and cared for here as at home. It's a 5 stars from me.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much Tracey for this lovely review and thankyou for trusting us with your wonderful mum, she brightens our day loved by all, and is a pleasure to be around xx
from Michael W (Husband of Resident) published on 17 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am the husband of the resident who has been living in the Alder Care Home since the spring of last year. Having visited many care establishments and used respite in a number of them, coming to Alder has proved to be an excellent choice. The home has become very far above our expectations and has become
our family. My wife enjoys being here, the facilities are excellent, and the staff are extremely caring and competent. The accommodation is excellent and always very clean. She enjoys the myriad of activities.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThank you much Michael for this lovely review, thankyou for trusting us with your beautiful wife's care her smile makes our day. we will continue to support you both and welcome to the Alderhouse family x
from Deborah T (Daughter of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was so worried and anxious about mum moving into a care home for long term care. I needn't of been. The atmosphere is warm and friendly. Mum's room and communal areas are immaculate. All the staff at Alder House are so kind, compassionate and genuinely care. The activities team are great with involving
residents in the daily activities. All staff are so approachable. In my experience, Alder House Care Home is first class and I am so relieved we have found this wonderful home for my mum.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou for this lovely review, mum is very much loved by us all, thankyou for trusting us with her care. Its lovely that your now apart of the Alder house family x
from John T (Husband of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife has been a resident at the home for the last ten months. Staff have been very caring and look after her extremely well; they have tremendous patience. I am very grateful for the way they look after her. The manager has been very supportive of me at a low point in my life.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much john for this lovely review and thankyou for trusting us with your beautiful wife. you are now apart of the Alder house family XX
from Lisa A (Daughter of Resident) published on 18 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum was with Alder House for 7 weeks and received first class care, 100% of the time. the management team, carers, carers assistance gave mum amazing attention & were extremely thoughtful to her needs, both medically & emotionally. The care home is run in an extremely professional manner & my sister
and I were provided with fantastic support by everyone connected with mums well being.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much for this wonderful review, Thankyou for trusting us with mums care. we will continue to always support you, your now apart of the Alderhouse family xxx
from G T (Respite Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care I received was outstanding; all my needs were met. The staff were very caring. I have no complaints at all and will definitely consider using the facility again.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much for this lovely compliment, we loved having you stay with us and look forward to seeing you soon lots of love Hayley and the team.
from Alison F (Daughter of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The staff are extremely friendly and caring. Dad seems to have settled in well, because of his dementia is unable to tell me what he has done during the day. Social media helps me see all the events that take place, and I love seeing pictures of my dad getting involved. It would be good to have a book
or board in dads' room too, so I can write a note for carers to see or act on my concerns. In turn, carers could put notes in about my dad if they have any concerns. There are many people taking care of my dad, so sometimes if I tell one person about a concern, it may not be acted on. Couldn't have picked a better home for my dad.
from J W (Daughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Alder House is a caring and welcoming home. The staff are always friendly and polite. They make us feel we are part of their family.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThankyou so much for the lovely review You will always be apart of our lovely family and we look forward to your visits and catchups especially seeing the beautiful pictures of your lovely grandson.
from Sheona G (Daughter of Resident) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We joined our mum for the big lunch event at Acer Court on 24/6/25. As the weather was perfect it was held outside in their beautiful courtyard/garden. There was a fabulous spread/buffet. The staff were so helpful and attentive and friendly. They made a fuss of all the residents and their families.
A thoroughly enjoyable time was had by all. Thank you.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you for taking the time to send in your review. The 'big Lunch' event was such a lovely day I am so glad you and your mum enjoyed it. Thank you for attending and writing such a lovely review about your experience. I look forward to seeing you again.
from Joanne F (Daughter of Resident) published on 11 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father has been here for a year and he loves it, activities every day, great food every day, staff are brilliant, always very friendly and helpful.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you for sharing your lovely comments about the care your father is recieving, i am glad he is loving his life at Acer Court. Its an absolute pleasure to support him.
from Erica W (Sister-in-law of Resident) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I worked in the care sector for 23 years and visited many care homes.
This care home is excellent.
The staff are really friendly. They demonstrate empathy, caring and patience when interacting with service users.
It feels like a big family which I feel enhances their lives.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you for taking the time to write such lovely words in your review and i am so happy you can see how wonderful the team are at the home. Acer court is a special place full of special staff and residents , thank you so much.
from Paula T (Daughter of Resident) published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of Acer Court. I have rated Excellent in all categories and some areas deserve a big plus too! Thank you, my mum has had a new lease of life since she came to Acer in March. We now see our 'old' mum back, with her wit & great sense of humour. She really loves being at Acer
and we have peace of mind knowing she is getting the best possible support and care.
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareThank you so much for such lovely comments about the care your mother is recieving at Acer court and i am so happy that your mum is enjoying her stay so far with us and that we have been able to support your mum back to being mum. Its an absolute pleasure to share your mums laughter and make new memories with her . I will share your lovely review with the team thanks again.
from Mandy G (Daughter of Resident) published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum came to Acer Court intitally for a week of respite are in March 2025. The family decided that she would be safer and more contented if she stayed permanently, a decision made easier by the lovely, caring staff from management to cleaning staff who have made mum feel so welcome and have encouraged
her to partake in all the many activities on offer. Mum is well cared for and contented. Thank you all so much for all you do for her!
Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery HealthcareDear Mandy,Thank you for taking the time to review our care, we are so pleased that mum has settled in well and decided to call Acer Court her new home and that she has enjoyed our activity provision with some support. Its an absolute pleasure to care for you mum so thank you for choosing us to support her in this part of her life. Best wishes.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avery Healthcare Group to verify any information. View our terms and conditions.
Avery Healthcare Group has a Platinum Service – more info.