Care Homes Owned by Avery Healthcare Group in Surrey

Thank you so much for your kind words. We have all loved helping your Mother settle in with us here and she has become a huge part of the community. The team as you mention are always on hand to support with the transition which can be difficult at points and your kind words will be gratefully received by them. Many thanks again.

Thank you for taking the time to leave such a lovely review! We are so delighted to receive feedback about your mothers care and that she is enjoying the activities. Your kind words mean a lot and we will pass in your lovely comments to the whole team.

Thank you so much for your kind feedback. It is always so rewarding to share with the families what the residents have been engaging with.

Thank you for your positive review, it is great to hear that overall you rate Rosebery Manor very highly and it is lovely to have you as a resident.I take on board your feedback regarding the ventilation in the warmer months and this is something that we will continue to look into. With regards to the evening meals in the Bistro we will review our numbers and look at the possibility of opening the second restaurant if it is needed. I shall ensure that the Head Chef receives your positive feedback as well as the constructive feedback regarding supper.It is a pleasure to have you with us at Rosebery Manor and I hope that the team can continue to make your time with us an enjoyable one.

Thank you for your review, we are pleased to hear that you felt extremely well looked after during your stay here at Bagshot gardens care home. It was a pleasure to support you. Please do not hesitate to pop in and say hello over a coffee and cake when you are passing, and you are more than welcome to join us for any events that we have in the future.

Thank you so much for taking the time to review Esher Manor.We are delighted that your husbands first experience for respite was such a positive one, and we look forward to welcoming him back at the end of the year.

Thank you so much for your wonderful feedback, we will pass on to the all of the team.

Thank you so much for taking the time to give us this kind feedback and sharing your experience with us. We are thrilled that mum is happy here.

Thank you so much for your feedback on your experience with us here at Virginia Water. We always aim to be as pro active as possible to help families in situations like yourselves and it was a pleasure to help. The team all work so hard to help new residents settle in and it's been great to see the hard work paying off with your Mother. Many thanks again.

Thankyou so much for leaving Esher Manor a wonderful review. The Team are delighted that your mum enjoyed her respite stay and that you were able to relax and enjoy your holiday.We hope your mum will join us again soon.

Thank you for taking the time to review Esher Manor following your respite stay.We hope that you are continuing to recover well following your operation, and wish you well.

Thank you for leaving us a review, you feedback is important to us and we share your comments with the team.

Thank you very much for your wonderful review on our staff and services, this is something we have great pride in. We are a growing home and will take on board for staffing ratios to ensure we provide best quality of care and take on board your feedback for this. Thank you again.

Your kind words are really appreciated and the team will be so pleased to read them. It's lovely to see how well your Mother has settled in and it was a real privilege to celebrate her 100th birthday with her here. We all look forward to seeing you and the family very soon.

Thank you for taking the time to write a review of Rosebery Manor. It is a pleasure to welcome your mum to our home and of course, you all as a family. Our aim is to always provide a positive and personal approach. We take pride in offering a day that each resident would choose with the right support and care in place. Once again, thank you. As a team, we appreciate your kind words.