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Care Homes Owned by Avery Healthcare Group in Surrey

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in Surrey

Only the locations & reviews in Surrey for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 9944 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Surrey (10)

 - Browse 10 Care Homes owned by Avery Healthcare Group in Surrey
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Chertsey Parklands Manor Care Home - Avery Collection
Parklands Manor, Parklands Drive off Bittams Lane, Chertsey KT16 9FS 
9.9 104 reviews
Chertsey Parklands Manor Care Home - Avery Collection, Chertsey, Surrey
"The care home is not only beautiful, it's clean and neat with homely touches and stylish decor everywhere you look. The staff are…"   Read all 104 reviews
  • from £1,750 / week
  • 95 Rooms
Location Type Care Home

Chertsey Parklands Manor Care Home offers premier care services in a warm and welcoming environment, including residential, nursing, dementia care and short-term respite stays. Inside, there are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bagshot Gardens Care Home - Avery Collection
14-16 London Road, Bagshot GU19 5HN 
9.9 108 reviews
Bagshot Gardens Care Home - Avery Collection, Bagshot, Surrey
"My Mother-in-law stayed at Bagshot Gardens Care Home - Avery Collection and we honestly couldn't have asked for better care. The staff were…"   Read all 108 reviews
  • from £1,500 / week
  • 99 Rooms
Location Type Care Home

Experience tranquillity and rejuvenation at Bagshot Gardens with their superior on-site facilities and comprehensive care services. Covering residential care, nursing care, dementia care, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Rosebery Manor Care Home - Avery Collection
458 Reigate Road, Epsom KT18 5XA 
9.9 113 reviews
Rosebery Manor Care Home - Avery Collection, Epsom, Surrey
"We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my…"   Read all 113 reviews
  • from £1,500 / week
  • 95 Rooms
Location Type Care Home

Conveniently situated amidst serene surroundings in Epsom, Surrey, Rosebery Manor provides top-notch residential care, nursing care, and dementia care. The facility also offers short-term respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Virginia Water Care Home - Avery Collection
Christchurch Road, Virginia Water GU25 4BE 
9.9 167 reviews
Virginia Water Care Home - Avery Collection, Virginia Water, Surrey
"I find Virginia Water Care Home to be an exceptionally kind and thoughtful environment for the purposes of respite care on a temporary…"   Read all 167 reviews
  • from £1,300 / week
  • 92 Rooms
Location Type Care Home

The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Camberley Heights Care Home - Avery Collection
Pembroke Broadway, Camberley GU15 3XD 
9.8 88 reviews
Camberley Heights Care Home - Avery Collection, Camberley, Surrey
"My mum has just spent 4 weeks respite care in Camberley Heights and I cannot recommend it enough - from discussing with Sally my mum's…"   Read all 88 reviews
  • from £1,600 / week
  • 100 Rooms
Location Type Care Home

Camberley Heights presents a variety of upscale facilities to offer residents luxury living. Boasting studio apartments, 1-bed apartments and luxurious apartments, every suite has been carefully ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Silvermere Care Home - Avery Healthcare
Redhill Road, Cobham KT11 1EF 
9.8 95 reviews
Silvermere Care Home - Avery Healthcare, Cobham, Surrey
"We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were…"   Read all 95 reviews
  • from £1,500 / week
  • 72 Rooms
Location Type Care Home

Overlooking Silvermere Lake, their residential care home is located on the borders of Weybridge and Cobham, enjoying a serene setting amidst the tranquil woodlands of Cobham, just off the A245 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greensand House Care Home - Avery Healthcare
West Avenue, Salfords, Redhill RH1 5BA 
9.8 49 reviews
Greensand House Care Home - Avery Healthcare, Redhill, Surrey
"My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and…"   Read all 49 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Greensand House, a recent addition to the impressive Avery repertoire, has welcomed new residents since Autumn 2022. Setting the standard for quality furnishings, facilities and care, the Surrey care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Esher Manor Care Home - Avery Collection
42 Copsem Lane, Esher KT10 9HJ 
9.7 187 reviews
Esher Manor Care Home - Avery Collection, Esher, Surrey
"My mother has settled well into the home after the inevitable difficulty of such a life change. The staff have been hugely supportive and…"   Read all 187 reviews
  • from £1,550 / week
  • 88 Rooms
Location Type Care Home

Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Guildford House Care Home - Avery Collection
The Astolat Business Park, Astolat Way, Peasmarsh, Guildford GU3 1NE 
9.7 82 reviews
Guildford House Care Home - Avery Collection, Guildford, Surrey
"I wish to express my utmost satisfaction with the exemplary care provided by Guildford House for my husband. He was a Resident there in…"   Read all 82 reviews
  • from £1,450 / week
  • 101 Rooms
Location Type Care Home

Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment. Guildford House Care Home offers a comprehensive package for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorlands Lodge Care Home - Avery Collection
Portsmouth Road, Hindhead GU26 6TJ 
8.9 99 reviews
Moorlands Lodge Care Home - Avery Collection, Hindhead, Surrey
"Very caring staff, friendly staff generally. Mum was happy and comfortable. So glad she died feeling loved, looked after. So many little…"   Read all 99 reviews
  • from £1,650 / week
  • 106 Rooms
Location Type Care Home

The team at Moorlands Lodge offers a warm welcome to all. Moorlands Lodge is a care home like no other in the area. The home is purpose built and offers exceptional accommodation, which is affordable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Avery Healthcare Group Reviews in Surrey (1092)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Esher Manor Care Home - Avery Collection

from K J (Daughter of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has settled into Esher Manor although struggled with the massive life change for the first few days. The staff helped in every way they could and are always very kind and friendly to both him and me. He likes the frequent musical entertainment as well as the excercise class and talks which
are on offer regularly.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery CollectionEsher Manor are delighted that your father has now settled into the home.
Thank you for sharing your experience of Esher Manor.
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Review of

Chertsey Parklands Manor Care Home - Avery Collection

from A G (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is not only beautiful, it's clean and neat with homely touches and stylish decor everywhere you look. The staff are incredible. Very caring, professional and friendly and always attentive to the residents needs.
The food is great, in particular the chef, Ash, did everything he could to
make sure my Mum had a great birthday party with a lovely buffet and delicious cake.
From the Manager, Gabriela, and all of her team there is a real sense of commitment and respect for the residents and I'm grateful to each and every one of them. Thank you x
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for your kind and thoughtful words. It truly means a lot to all of us.

Were delighted to hear that you found the home welcoming and that our team made such a positive impression. I will be sure to pass on your lovely feedback to everyone, especially to Ash, who will be thrilled to know he helped make your Mums birthday so special.

It was our absolute pleasure to be part of such an important occasion, and were so glad your Mum enjoyed her celebration with us. Creating a warm, caring, and respectful environment for our residents is at the heart of everything we do, so your appreciation really means a great deal.

Thank you again for taking the time to share your experience.
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Review of

Guildford House Care Home - Avery Collection

from Liz S (Daughter of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum moved in to Guildford House a few months ago. I've been very impressed by the level of care and attention to detail, which has meant that Mum has settled in very quickly. There is a fantastic range of events and activities on offer. This has allowed Mum to meet other residents and find friends.
Reply from Emma Meredith, Manager at Guildford House Care Home - Avery CollectionThank you very much for taking the time to review Guildford House and for your positive comments which I will share with the teams. We are delighted that Mum has settled in quickly and enjoying the company of others residents and making new friends.
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Review of

Virginia Water Care Home - Avery Collection

from Vasso-Athene S (Respite Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Virginia Water Care Home to be an exceptionally kind and thoughtful environment for the purposes of respite care on a temporary basis. The staff are helpful, understanding and solicitous. Every effort is made to provide stimulation and a pleasant stay for residents. The standard of care is high,
safety is a priority; food is nutritious and great attention is paid to cleanliness/hygiene there are plenty of people to talk to for company.
Reply from Emma Wilson, Home Manager at Virginia Water Care Home - Avery CollectionThank you Vasso, for you're lovely feedback. We love caring and supporting you.
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Review of

Guildford House Care Home - Avery Collection

from Victoria M (Relative of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avery Guildford House really care about their residents. They have huge array of events and things to do, they are particularly good with their dementia patients. I would recommend Avery if you are looking for somewhere for your loved one.
Reply from Emma Meredith, Manager at Guildford House Care Home - Avery CollectionThank you so much for taking the time to write a wonderful review and recommend our care home. We really appreciate your feedback and the team at Guildford House will be delighted with your comments.
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Review of

Guildford House Care Home - Avery Collection

from Tina M (Wife of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to express my utmost satisfaction with the exemplary care provided by Guildford House for my husband. He was a Resident there in 2022 having suffered a massive stroke. He returned home after 6 months stay but has returned on a regular basis for respite care.
The staff on all levels are incredible
and due to his lack of speech include him in all activities.
Due to my own aging process it has been a concern of the family to confirm alternative accommodation for my husband should the need arise. Without a doubt we all agreed including my husband that GH would be the home for him.
There are daily activities, periodic outings, celebrations acknowledged re birthdays, Saints days, commemorative days, sporting programs men's etc.
Food is excellent with a large variety of meals daily.
Gardens are a joy with plenty of shaded/ sunny sitting areas.
The
All in all a wonderful CARE home, where the emphasis is on care. I would recommend it without a doubt.
Reply from Emma Meredith, Manager at Guildford House Care Home - Avery CollectionWe are delighted that you have taken the time to write a review and thank you for your kind words. Thank you for recommending Guildford House Care Home.
It is always a pleasure to care for your husband and we look forward to his next stay with us.
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Review of

Camberley Heights Care Home - Avery Collection

from Karen B (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent 4 weeks respite care in Camberley Heights and I cannot recommend it enough - from discussing with Sally my mum's needs to all the care staff and all other staff it has been amazing. The room itself was roomy and bright and my mum has made an amazing recovery from when she was
admitted. The food in the restaurant was first class - three courses and very nutritious. Thank you to everyone who looked after my mum - you are ALL amazing!
Reply from Sally Castro Gouveia, CLM at Camberley Heights Care Home - Avery CollectionDear Karen, thank you so much for your lovely, kind words, it's an absolute pleasure to have looked after your mum, so glad she enjoyed it. We do have an amazing team here. If she needs us again, you know where to come! Wishing you all the very best.
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Review of

Greensand House Care Home - Avery Healthcare

from J B (Friend of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited a resident that was happy being in the home. She felt cared for, and comfortable. Before living in the home, was often depressed, and often crying and lonely. It was lovely to see her cheerful. Yes forgetful but joining in the conversation. Being in the home has given her care and companionship.
Reply from Shannon Mapp CSM Customer Service Manager, Customer Service Manager at Greensand House Care Home - Avery HealthcareThank you so much your your feedback. We really value the impact wellbeing and companionship has for our residents. We are so happy to be a part of that for everyone at Greensands.
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Review of

Chertsey Parklands Manor Care Home - Avery Collection

from Tom B (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Parklands for mum notwithstanding the relatively high costs in order to give her the highest quality of life in the last years of life. Despite her stroke, and being wheelchair bound as a result, mum had two and half years in the company of delightful, interesting residents and under the care
of an exemplary team in every respect. The physical surroundings and facilities are also of the highest quality, with regular organised activities to keep minds active. I cannot speak highly enough of the care provided by the nursing, carers and general staff. If you can't face your relative being consigned to a generic semi circle in a lounge dominated by a TV, have a look at Parklands. The marginal cost over a standard home is material, but well worth it.
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for taking the time to share such a thoughtful and generous review. We're truly honoured that you chose Parklands for your mum's care, and we're delighted to know that she enjoyed two and a half years of companionship, stimulation and support with us.
Your kind words about our nursing, care and wider team mean a great deal - everyone is deeply committed to providing not just excellent care, but a genuine quality of life for our residents, whatever their physical challenges may be.
We're also pleased that the environment, facilities and activities made a positive difference for your mum and for you as a family. Thank you again for your trust and recommendation; it has been a privilege to care for your mum and to get to know her.
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Review of

Rosebery Manor Care Home - Avery Collection

from Maurice P (Son of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Rosebery Manor care home is a great place. The staff are incredible and really look after everyone. The facilities are very good also, especially the downstairs communal cafe area. The food is also very good. Rate very highly.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you from all at Rosebery Manor for taking the time to review our home.
We pride ourselves on ensuring our residents and their visitors have a positive visit with us.
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Review of

Rosebery Manor Care Home - Avery Collection

from Nicole P (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my mum has been cared for brilliantly. It's been a ch a relief to know she is so well looked after.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you from all the team for leaving a review. When a resident settles in to Care Home living just like your mum we all know it was the right time for them. We pride ourselves on ensuring our residents feel safe and supported and that our home becomes their home and yours.
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Review of

Chertsey Parklands Manor Care Home - Avery Collection

from Muriel B (Sister of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother came to Chertsey Parklands Manor Care Home on the 26th November 2025 and sadly passed away on 12th January 2026.
During his time there he was looked after amazingly well by all the nurses and carers who were all so caring and sensitive to his needs.
We would like to thank all the nurses,
staff and carers at the Care Home from the bottom of our hearts for taking such good care of my Brother during his stay.
Chertsey Parklands is a beautiful care home and we would have absolutely no hesitation in highly recommending it
Thank you all once again
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for taking the time to share your kind words. We are deeply sorry for the loss of your brother and extend our heartfelt condolences to you and your family.

It truly means a great deal to us to know that he was cared for with compassion, dignity, and sensitivity during his time at Chertsey Parklands. Our nurses, carers, and all staff strive to provide the very highest standard of care, and your appreciation will be shared with the whole team.

Thank you again for your trust and for your recommendation. Please know that our thoughts are with you and your family during this difficult time.
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Review of

Chertsey Parklands Manor Care Home - Avery Collection

from Susan K (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Parklands Manor for 4 weeks respite. She has been beautifully looked after and has found the home very comfortable and restful. She has enjoyed the company of the very caring staff and has especially loved her meals. The facilities are very calming and my Mum has improved tremendously
in such a short time. Overall a terrific place to be whether for respite or long term care.
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for your kind and thoughtful review. Were delighted to hear that your Mum has felt comfortable, well cared for, and able to relax during her time with us at Parklands Manor. Our team takes great pride in providing a calm, supportive environment, and its wonderful to know she enjoyed the companionship of our staff and her meals. Hearing that she has improved so much in such a short time truly means a lot to us. Thank you for trusting us with her carewere so pleased her respite stay was such a positive experience.
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Review of

Rosebery Manor Care Home - Avery Collection

from Beverley C (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are as a family very happy with Roseberry manor all the staff are very kind and caring, mum has settled very well she enjoys all the activities, and little outings she has done. Mum has been there 4 months now, she is looking forward to the spring where they have a lovely garden area.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you for leaving a review for Rosebery Manor.
Your mum has settled into a care setting really well and she really is enjoying the social side of Rosebery. Knowing there is the care and support as and when she needs it is not only reassuring for your mum but also for you as a family. We too are looking forward to the spring.
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Review of

Bagshot Gardens Care Home - Avery Collection

from Laura C (Daughter-in-law of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law stayed at Bagshot Gardens Care Home - Avery Collection and we honestly couldn't have asked for better care. The staff were absolutely outstanding kind, attentive, and genuinely caring. Nothing was ever too much trouble for them, and they always went above and beyond to make sure she
was comfortable and happy.


The food was amazing, with generous portions and a great variety, which she really enjoyed. The entertainment was also fantastic lively, engaging, and thoughtfully planned to suit everyone's needs and interests.


What meant the most to us as as a family was the warm, welcoming and friendly environment. It gave us real peace of mind knowing she was safe, well cared for, and treated with dignity and respect. We were absolutely delighted with the care she received and would highly recommend Bagshot Gardens to anyone looking for a caring and supportive home or rest-bite!

Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your outstanding review, it was an absolute pleasure caring for your mother in law and we look forward to welcoming you all back again soon.
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Review of

Greensand House Care Home - Avery Healthcare

from Sally J (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and helpful. I have no hesitation in recommending Greensand Care Home
Reply from Shannon Mapp CSM Customer Service Manager, Customer Service Manager at Greensand House Care Home - Avery HealthcareThank you for taking the time to give us this lovely feedback. It's wonderful to see how well mum has settled in. Our team are dedicated to give the best quality of care and compassion for are residents. Thank you again!
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Review of

Esher Manor Care Home - Avery Collection

from J I (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled well into the home after the inevitable difficulty of such a life change. The staff have been hugely supportive and welcoming not just to my mother but also to me and my family in helping her to adjust to her new environment. There is a brightness to the Manor, lots of activities
to keep minds active and occupied and also the opportunity for my mother to make new friends.
In difficult moments the staff exude a quiet calmness and a genuine sense of caring which is so reassuring and whenever any issue has arisen it has been dealt with promptly and with dignity.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery CollectionThank you so much for taking the time to write a review for Esher Manor.
We are delighted that your mother has settled at Esher Manor, and continues to be reassured by the wonderful Team we have working here.
We look forward to seeing you on your next visit.
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Review of

Silvermere Care Home - Avery Healthcare

from G H (Sister of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were really struck from our initial meeting by the feeling of warmth within the home as we were walking around. All the support in helping us sort things out moving
her from the hospital to becoming a resident was greatly appreciated. The difference we have seen in our sister in a few short weeks is vast which is a result of: getting her medication on time, lots to do, being made to feel welcome by everyone (staff and residents), good food and the feeling of reassurance she now has if she feels unwell at any time of day or night! The staff can't do enough to help her (and us) make sure she feels at home. She already wishes she'd moved in months ago! The relief for us not having to worry about what the next phone call will bring has been huge. Thank you.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you for sharing such a lovely review. We're delighted to hear how well your sister has settled in and that the move has brought comfort to both her and your family. Knowing she feels welcomed, supported, and reassured day and night means so much to our team. We're thrilled to have her as part of the Silvermere community.
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Review of

Camberley Heights Care Home - Avery Collection

from Lin S (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Heights is an exceptional care home. My Mum Joan was only there for 8 days before she passed away but the care and love shown to Mum and the whole family was amazing. Special thanks to Sally for organising the stay, Eva for her kindness and Claudia on Boxing Day when we sadly lost Mum.
I
would recommend Camberley Heights to anyone.
My thanks to everyone involved in Mum's care.
Reply from Sally Castro Gouveia, CLM at Camberley Heights Care Home - Avery CollectionThank you so much Lin for your very kind words. It was a pleasure to look after your mum even thought it was for a very short time.
For the short time we got to know her, she was an amazing lady with an amazing personality, we are only sad that we didn't get to have a bit more time with her. Thank you for choosing Camberley Heights. Wishing all the best for you and your family.
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Review of

Bagshot Gardens Care Home - Avery Collection

from S F (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is looked after well. Some staff go above and beyond and are keen to check in on her.
GEnerally all things are good & very satisfactory, but if things are not, my mums bale to talk to the staff and feels she is listened to.
It would be lovely if the carers were allocated more time to be able
to chat & socialise with the residents, etc., rather than be very tight on times.
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for taking the time to complete a review - your feedback means a lot to us and we will make sure this is shared with everyone.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (13)

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