Care Homes Owned by Avery Healthcare Group in Surrey
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for Avery Healthcare Group are showing below.
View the details of all 105 locations (with 9793 reviews) owned by Avery Healthcare Group
Avery Healthcare Group Locations in Surrey (10)
Chertsey Parklands Manor Care Home - Avery Collection
9.9
103 reviews
Parklands Manor, Parklands Drive off Bittams Lane, Chertsey KT16 9FS
"We chose Parklands for mum notwithstanding the relatively high costs in order to give her the highest quality of life in the last years of…" Read all 103 reviews
Location Type Care Home
Chertsey Parklands Manor Care Home offers premier care services in a warm and welcoming environment, including residential, nursing, dementia care and short-term respite stays. Inside, there are 95 rooms, ranging from studio suites to deluxe suites,… Read more about Chertsey Parklands Manor Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 95 Rooms
- from £1,750 / week
Bagshot Gardens Care Home - Avery Collection
9.9
108 reviews
14-16 London Road, Bagshot GU19 5HN
"My Mother-in-law stayed at Bagshot Gardens Care Home - Avery Collection and we honestly couldn't have asked for better care. The staff were…" Read all 108 reviews
Location Type Care Home
Experience tranquillity and rejuvenation at Bagshot Gardens with their superior on-site facilities and comprehensive care services. Covering residential care, nursing care, dementia care, and welcoming respite care breaks, Bagshot Gardens Care Home also… Read more about Bagshot Gardens Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 99 Rooms
- from £1,500 / week
Rosebery Manor Care Home - Avery Collection
9.9
113 reviews
458 Reigate Road, Epsom KT18 5XA
"We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my…" Read all 113 reviews
Location Type Care Home
Conveniently situated amidst serene surroundings in Epsom, Surrey, Rosebery Manor provides top-notch residential care, nursing care, and dementia care. The facility also offers short-term respite care, catering to those seeking brief stays in Surrey… Read more about Rosebery Manor Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 95 Rooms
- from £1,500 / week
Silvermere Care Home - Avery Healthcare
9.8
95 reviews
Redhill Road, Cobham KT11 1EF
"We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were…" Read all 95 reviews
Location Type Care Home
Overlooking Silvermere Lake, their residential care home is located on the borders of Weybridge and Cobham, enjoying a serene setting amidst the tranquil woodlands of Cobham, just off the A245 Byfleet Road. Positioned directly across from St George’s… Read more about Silvermere Care Home - Avery Healthcare
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 72 Rooms
- from £1,500 / week
Camberley Heights Care Home - Avery Collection
9.8
87 reviews
Pembroke Broadway, Camberley GU15 3XD
"Camberley Heights is an exceptional care home. My Mum Joan was only there for 8 days before she passed away but the care and love shown to…" Read all 87 reviews
Location Type Care Home
Camberley Heights presents a variety of upscale facilities to offer residents luxury living. Boasting studio apartments, 1-bed apartments and luxurious apartments, every suite has been carefully designed and furnished to offer a high standard of comfort,… Read more about Camberley Heights Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 100 Rooms
- from £1,600 / week
Virginia Water Care Home - Avery Collection
9.8
166 reviews
Christchurch Road, Virginia Water GU25 4BE
"I made an enquiry for my very dear friend for some respite care. James was so accommodating and amazing and sorted out a wonderful room…" Read all 166 reviews
Location Type Care Home
The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to personalise their living spaces with trinkets and keepsakes,… Read more about Virginia Water Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 92 Rooms
- from £1,300 / week
Guildford House Care Home - Avery Collection
9.8
80 reviews
The Astolat Business Park, Astolat Way, Peasmarsh, Guildford GU3 1NE
"My dad has been in Guildford House for approaching six years. They have been very happy years. I regularly see the staff in action and I'm…" Read all 80 reviews
Location Type Care Home
Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment. Guildford House Care Home offers a comprehensive package for the highest standards of care in Surrey, including person-centred… Read more about Guildford House Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 101 Rooms
- from £1,450 / week
Greensand House Care Home - Avery Healthcare
9.8
48 reviews
West Avenue, Salfords, Redhill RH1 5BA
"My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and…" Read all 48 reviews
Location Type Care Home
Greensand House, a recent addition to the impressive Avery repertoire, has welcomed new residents since Autumn 2022. Setting the standard for quality furnishings, facilities and care, the Surrey care home reflects Avery's commitment to excellence across… Read more about Greensand House Care Home - Avery Healthcare
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- 76 Rooms
- from £1,500 / week
Esher Manor Care Home - Avery Collection
9.8
186 reviews
42 Copsem Lane, Esher KT10 9HJ
"My mother has settled well into the home after the inevitable difficulty of such a life change. The staff have been hugely supportive and…" Read all 186 reviews
Location Type Care Home
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments,… Read more about Esher Manor Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 88 Rooms
- from £1,550 / week
Moorlands Lodge Care Home - Avery Collection
9.1
99 reviews
Portsmouth Road, Hindhead GU26 6TJ
"Very caring staff, friendly staff generally. Mum was happy and comfortable. So glad she died feeling loved, looked after. So many little…" Read all 99 reviews
Location Type Care Home
The team at Moorlands Lodge offers a warm welcome to all. Moorlands Lodge is a care home like no other in the area. The home is purpose built and offers exceptional accommodation, which is affordable but of a very high standard. The home provides residential,… Read more about Moorlands Lodge Care Home - Avery Collection
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- 106 Rooms
- from £1,650 / week
Avery Healthcare Group Reviews in Surrey (1085)
9.6
Avery Healthcare Group has a Group Review Score of 9.6 (9.572) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.
Review of
Chertsey Parklands Manor Care Home - Avery Collection
from Tom B (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We chose Parklands for mum notwithstanding the relatively high costs in order to give her the highest quality of life in the last years of life. Despite her stroke, and being wheelchair bound as a result, mum had two and half years in the company of delightful, interesting residents and under the care
of an exemplary team in every respect. The physical surroundings and facilities are also of the highest quality, with regular organised activities to keep minds active. I cannot speak highly enough of the care provided by the nursing, carers and general staff. If you can't face your relative being consigned to a generic semi circle in a lounge dominated by a TV, have a look at Parklands. The marginal cost over a standard home is material, but well worth it.
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for taking the time to share such a thoughtful and generous review. We're truly honoured that you chose Parklands for your mum's care, and we're delighted to know that she enjoyed two and a half years of companionship, stimulation and support with us.
Your kind words about our nursing, care and wider team mean a great deal - everyone is deeply committed to providing not just excellent care, but a genuine quality of life for our residents, whatever their physical challenges may be.
We're also pleased that the environment, facilities and activities made a positive difference for your mum and for you as a family. Thank you again for your trust and recommendation; it has been a privilege to care for your mum and to get to know her.
Your kind words about our nursing, care and wider team mean a great deal - everyone is deeply committed to providing not just excellent care, but a genuine quality of life for our residents, whatever their physical challenges may be.
We're also pleased that the environment, facilities and activities made a positive difference for your mum and for you as a family. Thank you again for your trust and recommendation; it has been a privilege to care for your mum and to get to know her.
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Review of
Rosebery Manor Care Home - Avery Collection
from Maurice P (Son of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Rosebery Manor care home is a great place. The staff are incredible and really look after everyone. The facilities are very good also, especially the downstairs communal cafe area. The food is also very good. Rate very highly.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you from all at Rosebery Manor for taking the time to review our home.
We pride ourselves on ensuring our residents and their visitors have a positive visit with us.
We pride ourselves on ensuring our residents and their visitors have a positive visit with us.
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Review of
Rosebery Manor Care Home - Avery Collection
from Nicole P (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my mum has been cared for brilliantly. It's been a ch a relief to know she is so well looked after.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you from all the team for leaving a review. When a resident settles in to Care Home living just like your mum we all know it was the right time for them. We pride ourselves on ensuring our residents feel safe and supported and that our home becomes their home and yours.
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Review of
Chertsey Parklands Manor Care Home - Avery Collection
from Muriel B (Sister of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Brother came to Chertsey Parklands Manor Care Home on the 26th November 2025 and sadly passed away on 12th January 2026.
During his time there he was looked after amazingly well by all the nurses and carers who were all so caring and sensitive to his needs.
We would like to thank all the nurses,
During his time there he was looked after amazingly well by all the nurses and carers who were all so caring and sensitive to his needs.
We would like to thank all the nurses,
staff and carers at the Care Home from the bottom of our hearts for taking such good care of my Brother during his stay.
Chertsey Parklands is a beautiful care home and we would have absolutely no hesitation in highly recommending it
Thank you all once again
Chertsey Parklands is a beautiful care home and we would have absolutely no hesitation in highly recommending it
Thank you all once again
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for taking the time to share your kind words. We are deeply sorry for the loss of your brother and extend our heartfelt condolences to you and your family.
It truly means a great deal to us to know that he was cared for with compassion, dignity, and sensitivity during his time at Chertsey Parklands. Our nurses, carers, and all staff strive to provide the very highest standard of care, and your appreciation will be shared with the whole team.
Thank you again for your trust and for your recommendation. Please know that our thoughts are with you and your family during this difficult time.
It truly means a great deal to us to know that he was cared for with compassion, dignity, and sensitivity during his time at Chertsey Parklands. Our nurses, carers, and all staff strive to provide the very highest standard of care, and your appreciation will be shared with the whole team.
Thank you again for your trust and for your recommendation. Please know that our thoughts are with you and your family during this difficult time.
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Review of
Chertsey Parklands Manor Care Home - Avery Collection
from Susan K (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum has been at Parklands Manor for 4 weeks respite. She has been beautifully looked after and has found the home very comfortable and restful. She has enjoyed the company of the very caring staff and has especially loved her meals. The facilities are very calming and my Mum has improved tremendously
in such a short time. Overall a terrific place to be whether for respite or long term care.
Reply from Gabriela Smith, General Manager at Chertsey Parklands Manor Care Home - Avery CollectionThank you so much for your kind and thoughtful review. Were delighted to hear that your Mum has felt comfortable, well cared for, and able to relax during her time with us at Parklands Manor. Our team takes great pride in providing a calm, supportive environment, and its wonderful to know she enjoyed the companionship of our staff and her meals. Hearing that she has improved so much in such a short time truly means a lot to us. Thank you for trusting us with her carewere so pleased her respite stay was such a positive experience.
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Review of
Rosebery Manor Care Home - Avery Collection
from Beverley C (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are as a family very happy with Roseberry manor all the staff are very kind and caring, mum has settled very well she enjoys all the activities, and little outings she has done. Mum has been there 4 months now, she is looking forward to the spring where they have a lovely garden area.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you for leaving a review for Rosebery Manor.
Your mum has settled into a care setting really well and she really is enjoying the social side of Rosebery. Knowing there is the care and support as and when she needs it is not only reassuring for your mum but also for you as a family. We too are looking forward to the spring.
Your mum has settled into a care setting really well and she really is enjoying the social side of Rosebery. Knowing there is the care and support as and when she needs it is not only reassuring for your mum but also for you as a family. We too are looking forward to the spring.
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Review of
Bagshot Gardens Care Home - Avery Collection
from Laura C (Daughter-in-law of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother-in-law stayed at Bagshot Gardens Care Home - Avery Collection and we honestly couldn't have asked for better care. The staff were absolutely outstanding kind, attentive, and genuinely caring. Nothing was ever too much trouble for them, and they always went above and beyond to make sure she
was comfortable and happy.
The food was amazing, with generous portions and a great variety, which she really enjoyed. The entertainment was also fantastic lively, engaging, and thoughtfully planned to suit everyone's needs and interests.
What meant the most to us as as a family was the warm, welcoming and friendly environment. It gave us real peace of mind knowing she was safe, well cared for, and treated with dignity and respect. We were absolutely delighted with the care she received and would highly recommend Bagshot Gardens to anyone looking for a caring and supportive home or rest-bite!
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your outstanding review, it was an absolute pleasure caring for your mother in law and we look forward to welcoming you all back again soon.
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Review of
Greensand House Care Home - Avery Healthcare
from Sally J (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and helpful. I have no hesitation in recommending Greensand Care Home
Reply from Shannon Mapp CSM Customer Service Manager, Customer Service Manager at Greensand House Care Home - Avery HealthcareThank you for taking the time to give us this lovely feedback. It's wonderful to see how well mum has settled in. Our team are dedicated to give the best quality of care and compassion for are residents. Thank you again!
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Review of
Esher Manor Care Home - Avery Collection
from J I (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has settled well into the home after the inevitable difficulty of such a life change. The staff have been hugely supportive and welcoming not just to my mother but also to me and my family in helping her to adjust to her new environment. There is a brightness to the Manor, lots of activities
to keep minds active and occupied and also the opportunity for my mother to make new friends.
In difficult moments the staff exude a quiet calmness and a genuine sense of caring which is so reassuring and whenever any issue has arisen it has been dealt with promptly and with dignity.
In difficult moments the staff exude a quiet calmness and a genuine sense of caring which is so reassuring and whenever any issue has arisen it has been dealt with promptly and with dignity.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery CollectionThank you so much for taking the time to write a review for Esher Manor.
We are delighted that your mother has settled at Esher Manor, and continues to be reassured by the wonderful Team we have working here.
We look forward to seeing you on your next visit.
We are delighted that your mother has settled at Esher Manor, and continues to be reassured by the wonderful Team we have working here.
We look forward to seeing you on your next visit.
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Review of
Silvermere Care Home - Avery Healthcare
from G H (Sister of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were really struck from our initial meeting by the feeling of warmth within the home as we were walking around. All the support in helping us sort things out moving
her from the hospital to becoming a resident was greatly appreciated. The difference we have seen in our sister in a few short weeks is vast which is a result of: getting her medication on time, lots to do, being made to feel welcome by everyone (staff and residents), good food and the feeling of reassurance she now has if she feels unwell at any time of day or night! The staff can't do enough to help her (and us) make sure she feels at home. She already wishes she'd moved in months ago! The relief for us not having to worry about what the next phone call will bring has been huge. Thank you.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you for sharing such a lovely review. We're delighted to hear how well your sister has settled in and that the move has brought comfort to both her and your family. Knowing she feels welcomed, supported, and reassured day and night means so much to our team. We're thrilled to have her as part of the Silvermere community.
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Review of
Camberley Heights Care Home - Avery Collection
from Lin S (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Camberley Heights is an exceptional care home. My Mum Joan was only there for 8 days before she passed away but the care and love shown to Mum and the whole family was amazing. Special thanks to Sally for organising the stay, Eva for her kindness and Claudia on Boxing Day when we sadly lost Mum.
I
I
would recommend Camberley Heights to anyone.
My thanks to everyone involved in Mum's care.
My thanks to everyone involved in Mum's care.
Reply from Sally Castro Gouveia, CLM at Camberley Heights Care Home - Avery CollectionThank you so much Lin for your very kind words. It was a pleasure to look after your mum even thought it was for a very short time.
For the short time we got to know her, she was an amazing lady with an amazing personality, we are only sad that we didn't get to have a bit more time with her. Thank you for choosing Camberley Heights. Wishing all the best for you and your family.
For the short time we got to know her, she was an amazing lady with an amazing personality, we are only sad that we didn't get to have a bit more time with her. Thank you for choosing Camberley Heights. Wishing all the best for you and your family.
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Review of
Bagshot Gardens Care Home - Avery Collection
from S F (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum is looked after well. Some staff go above and beyond and are keen to check in on her.
GEnerally all things are good & very satisfactory, but if things are not, my mums bale to talk to the staff and feels she is listened to.
It would be lovely if the carers were allocated more time to be able
GEnerally all things are good & very satisfactory, but if things are not, my mums bale to talk to the staff and feels she is listened to.
It would be lovely if the carers were allocated more time to be able
to chat & socialise with the residents, etc., rather than be very tight on times.
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for taking the time to complete a review - your feedback means a lot to us and we will make sure this is shared with everyone.
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Review of
Rosebery Manor Care Home - Avery Collection
from A L (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father resisted moving to a care home for a long time, but in September this year he had a couple of falls and after a few weeks in hospital he decided he did not want to go back to his own home. I was initially concerned that he might find it hard to settle in but my fears were groundless. From
Day One the nursing staff went out of their way to meet his needs, and the friendliness of all members of staff has really helped him. He is happy, settled and receiving excellent care.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionThank you for taking the time to leave a review for Rosebery Manor. Many enquiries are not always in need for immediate admission. It can take a little time for the benefits of onsite care and nursing support to fully confirm the decision to move from a family home. We are so pleased that this has worked well for your father who made his own informed decision to join us at Rosebery.
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Review of
Bagshot Gardens Care Home - Avery Collection
from Damon B (Grandson of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always a great experience when I come for breakfast. Food is lovely, nothing is too much trouble. Great service from all the team. A few times I've dealt wtih Karen & she's welcoming and friendly & v helpful. I usually see Ana and she is brilliant and looks after me. A massive thank you to all as it
makes a big difference and it's important to Nanna that she knows I've been looked after and eaten! Thank you to Frysta too!
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for the perfect review and score - it is our pleasure to care for your Nanna.
Your kind words will be shared with everyone, especially the dining team for looking after you so well.
Your kind words will be shared with everyone, especially the dining team for looking after you so well.
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Review of
Esher Manor Care Home - Avery Collection
from Susan M (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just waned to take time to write a review about Esher Manor Care home, Surrey.
My mum has been a resident there for 2 months now and I cannot tell you how happy she is. We tried a couple of care homes beforehand for respite but I have to say this place puts the others to shame.
As you enter the care
My mum has been a resident there for 2 months now and I cannot tell you how happy she is. We tried a couple of care homes beforehand for respite but I have to say this place puts the others to shame.
As you enter the care
home it's like entering a hotel lobby, lots of people sitting around drinking coffees, chatting with music in the background, such a lovely welcoming atmosphere. The carers and the team are amazing with activities in the morning, singers in the aft and movies in the cinema room in the evenings. The outings and activities are endless and the resident rooms are spotless.
The carers and management team really go out of their way to make sure my mum is having the best time.
So glad I found this place for my mum and will be definatly recommending it. If mum is happy we are all happy. Thanks you Esher Manor Care home........Susan
The carers and management team really go out of their way to make sure my mum is having the best time.
So glad I found this place for my mum and will be definatly recommending it. If mum is happy we are all happy. Thanks you Esher Manor Care home........Susan
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery CollectionThank you so much for taking the time to review Esher Manor, we are grateful for your feedback, and delighted that your mum has settled with Esher Manor so well.
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Review of
Rosebery Manor Care Home - Avery Collection
from Richard L (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the time our family made enquiries about Rosebery Manor the staff could not have been more helpful and welcoming. Mum and dad receive medical care at the home and the medical team are friendly caring and professional. The meals and activities are varied, enjoyed and of a high standard. All staff
are friendly and the reception team always make each visit a welcoming one. Facilities and cleanliness are of a high standard.
Reply from Sonia Weller, Client Liaison Manager at Rosebery Manor Care Home - Avery CollectionHappy New Year, and what a wonderful way to start 2026. We appreciate the time and kind words for leaving Rosebery Manor a review. It is our commitment to ensure all families and friends of our Residents feel that this is their home too. we look forward to seeing you on your next visit. Thank you from all the team at Rosebery Manor.
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Review of
Silvermere Care Home - Avery Healthcare
from Carol R (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The warmth and respect from staff towards residents is exemplary. I am so impressed by the quality of interactions I have observed. Residents are treated equally and as individuals. There is a bonhomie that makes Silvermere a very pleasant place to be, as a visitor and as a resident. The food is
delicious and plentiful. Activities are varied and a real effort is made to get to know the residents and their likes and dislikes.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for sharing such thoughtful feedback. We're delighted to hear that the warmth and respect shown by our team has stood out to you - creating genuine, individual connections with our residents is at the heart of everything we do at Silvermere.
It's wonderful to know that the atmosphere, food, and varied activities have contributed to making your visits enjoyable. Our team works hard to understand each resident's preferences and personality, so your comments mean a great deal to us.
We truly appreciate you taking the time to share your experience. Your words will be a real encouragement to our staff.
It's wonderful to know that the atmosphere, food, and varied activities have contributed to making your visits enjoyable. Our team works hard to understand each resident's preferences and personality, so your comments mean a great deal to us.
We truly appreciate you taking the time to share your experience. Your words will be a real encouragement to our staff.
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Review of
Greensand House Care Home - Avery Healthcare
from R G (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My parents moved into Greensands House Care Home in November, and the compassion and care we have all received has made our parents' transition into residential care so much easier. This was a new experience for me and my brother and we were supported by the Greensands team with kindness and understanding.
Our parents are now settled and happy, we haven't seen them looking so well cared for, for a long time. They are being gently encouraged to participate in the activities and life has started to be enjoyable for them again.
Visitors are warmly welcomed and Greensands has a real 'family' feel about it. We can't thank them enough.
Visitors are warmly welcomed and Greensands has a real 'family' feel about it. We can't thank them enough.
Reply from Shannon Mapp, Customer Service Manager at Greensand House Care Home - Avery HealthcareThank you for your beautiful feedback. It means so much to us all seeing how well and happy they are both are.
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Review of
Bagshot Gardens Care Home - Avery Collection
from J F (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Facilities - excellent. Activities - all encouraged to participate. Staff - respectful and caring when dealing with residents
Good communication from staff to family members
Supportive dealing with transfers from hospital
Rooms comfortable and welcoming
Have never needed to make a complaint all
Good communication from staff to family members
Supportive dealing with transfers from hospital
Rooms comfortable and welcoming
Have never needed to make a complaint all
staff more than willing to resolve any issues
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your 5* review.
We are so proud of our home and to all of our team members that contribute to the smooth running of it.
It is great to know that their hard work and commitment doesn't go unnoticed.
We will share your review with the team, who will be so grateful to hear such praise.
We are so proud of our home and to all of our team members that contribute to the smooth running of it.
It is great to know that their hard work and commitment doesn't go unnoticed.
We will share your review with the team, who will be so grateful to hear such praise.
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Review of
Bagshot Gardens Care Home - Avery Collection
from S M (Stepson of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The experience starts when you walk through the door and get a warm friendly greeting at reception. First impressions as you look around you see carers assisting the residents in a warm friendly manner, also interacting with them. I find all members of staff very helpful. My step father is very happy
in his surroundings and interacts with other residents, this reassures me and my family that he is in good hands.
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your kind words and for taking the time to leave a review.
Our team strive to maintain the highest standards possible. It is lovely to hear that your experience of our home is warm and friendly.
We will share this with all of our team, who will be really happy to receive such positive feedback.
Our team strive to maintain the highest standards possible. It is lovely to hear that your experience of our home is warm and friendly.
We will share this with all of our team, who will be really happy to receive such positive feedback.
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Awards / Recognitions (12)
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