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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Avery Healthcare Group in Cheshire

Only the locations & reviews in Cheshire for Avery Healthcare Group are showing below.

View the details of all 105 locations (with 9410 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Cheshire (1)

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1 Care Home owned by Avery Healthcare Group in Cheshire
Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton CW12 1YZ 

9.8 95 reviews
"We are always greeted by staff, mostly with a smile. We do think more stimulation could be given to the more agitated ladies in the lounge,…"   Read all 95 reviews
Location Type Care Home

One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this… Read more about Clayton Manor Care Home - Avery Healthcare

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 75 Rooms from £1,300 / week

Avery Healthcare Group Reviews in Cheshire (95)

9.7

Avery Healthcare Group has a Group Review Score of 9.7 (9.662) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Clayton Manor Care Home - Avery Healthcare

from A B (Son of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More staff needed to care for residents. Some rooms need updating.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this great review. We have a decorating schedule in place so are working hard to refurbish all the rooms, and of course, we have had the holiday season for our lovely staff, and currently also have 2 care vacancies at present, which are in recruitment phase. thank you again for your review which we really appreciate.

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Review of

Clayton Manor Care Home - Avery Healthcare

from L B (Daughter-in-law of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always greeted by staff, mostly with a smile. We do think more stimulation could be given to the more agitated ladies in the lounge, as when we sit with them, they chat with us. The activities ladies do an excellent job but can't be everywhere.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your lovely review of our home. We agree that there could always be more in any service, and that no service is perfect but we work so hard every day and we genuinely appreciate your feedback which helps us to focus on areas where we can try to improve.thank you again

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Review of

Clayton Manor Care Home - Avery Healthcare

from Janet B (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been in residence for almost 3 years. During which time she has been looked after extremely well, both medically and her well-being. She is very comfortable and regards Clayton Manor as her home. Thanks.
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Review of

Clayton Manor Care Home - Avery Healthcare

from Maureen T (Daughter-in-law of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has only been a resident in Clayton Manor for six weeks, but I have seen during this short time how well she is being cared for by all the staff members there. I have found everyone kind, friendly and most helpful. The entertainment is varied, and I can see is much enjoyed by all who
attend. Also, we can enjoy the comfort of the other rooms to sit in, and the gardens and scenery outside, it is so beautiful. I have no worries at all about leaving my mum in law in the care of such wonderful, caring staff at Clayton Manor.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this fabulous 5 star review. we are absolutely delighted, and we appreciate your feedback. I know our team works super hard to try and make sure everyone is safe and happy and we welcome all reviews. thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Malcolm T (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Clayton Manor Care Home unbelievable, nothing is too much trouble. Always helpful, cheerful, can not thank them enough for the care that they give to my mother. The staff are truly dedicated and treat my mother and myself with the utmost respect. The activities are always varied to stimulate
the resident's. I have visited other care homes in the vicinity over the last few years and nothing comes close to Clayton Manor Care Home. My mother who is 99 years young was even taken out with myself on a rick shaw ride thanks to the care home. Really enjoyed that. Like I say nothing is too much trouble. A really superb care home. It's a pleasure to visit knowing mother is having truly first-class care. Well done to all.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this wonderful review. We are delighted that you are happy with the care and the home, and that your mum has settled so well. thank you again - it means a lot to our whole team.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Jill R (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise the staff enough at Clayton Manor, my mum has been a resident for nearly 4 years now and I have always felt my mum has received the best care possible.
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Review of

Clayton Manor Care Home - Avery Healthcare

from Archie B (Grandson of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased. My grandma is very happy, the place suits her very well. Everyone we met was really lovely and all of the residents I've spoken to love it. It has really taken the pressure off mum and dad knowing she is safe.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

thank you so much for taking the time to give Clayton Manor this amazing review. We are so delighted and we really appreciate your effort as we work so hard every day to make it special for everybody who lives, works and visits here.thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Anthony B (Son-in-law of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its so great to see my mother in law in a safe environment. The staff are exceptional. They have made us all feel that the decision to put mum into care has been the best decision for her health and wellbeing. Clayton Manor have made my mother in law and the family feel well looked after. There are
always plenty of staff about to help my mother in law and answer any of the families questions. My mother in law is enjoying the activites that happen each day. We were all suprised when she settled in so quickly. The staff made Clayton Manor special.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this amazing 5* review. we really appreciate it, and we are all so happy that your mother in law is enjoying her experience here. thank you again

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Review of

Clayton Manor Care Home - Avery Healthcare

from Paul H (Son-in-law of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursing/care home.
Excellent staff all round, well run, excellent facilities and services.
Can't fault the experience for my relative here!
I would recommend the facility to anyone.
Many thanks.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

I am so delighted to receive your fabulous 5* review of Clayton Manor and we are all thrilled that you are happy with the care and facility.We really appreciate your time and your feedback. thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Angela B (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The minute we walked in our family was welcomed all the staff we were introduced to were very friendly and professional. They understood that the decision to move mum to a care home was difficult. Mum has now been at Clayton Manor for 6 weeks and has settled very well. She appreciates being cared for
and is enjoying the attention she gets from all the staff. We thought she had forgotten how to smile, so its great to see her happy again. Mum is definitely thriving and we all appreciate the empathy, care and fun she is having from the team.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give Clayton Manor this amazing 5* review. We are delighted that your mum is settling so well and she is a pleasure to care for. We love it when families feel reassured and become part of our overall team, so thank you again.Much appreciated

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Review of

Clayton Manor Care Home - Avery Healthcare

from A D (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dignity and respectful to mum when visiting the home.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this lovely review, and we are delighted that you are happy with the love and care given to your mum. We really appreciate all reviews as we continue to work hard to ensure that Clayton Manor is the best it can be and people are happy and content living here with our fabulous team. thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Stephen B (Son of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support mum receives is always first class. The love and respect she receives is outstanding right across the board. Couldn't ask for more!
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this amazing 5* review. We really appreciate your time and effort and it is such an honour to care for your lovely mum.Thank you again on behalf of the whole Clayton Manor Team

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Review of

Clayton Manor Care Home - Avery Healthcare

from Ruth W (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Clayton Manor for over 2 years. She has very complex needs which can be challenging, however, she has been looked after so well and I feel very reassured that she is completely safe in their care. The nursing staff are warm and caring and they are extremely proactive when dealing
with any health issues and I am kept well informed. The carers are friendly and always greet everyone with a smile. Yes, there are minor irritations at times, and nowhere is perfect, but when it comes to the important aspects of care, I would highly recommend Clayton Manor. It is a happy, safe, caring environment where the welfare of the residents is always a top priority.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor. We are so grateful that you took the time out to review us and we appreciate your feedback, as we continuously strive to improve our service. Thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from J W (Partner of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the care home to be a home from home. Comfortable room and residents are known by their names and not room numbers. Friendly and caring staff who take time with the residents. A varied menu and good portions. I recommend this home. From the manager to the folk who do the cleaning, it's a well-run
home. Get yourselves on the waiting list.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give this lovely review of Clayton Manor. We are delighted that you are happy with the care and our ethos of family. We so appreciate your feedback, thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Jill L (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home. Clean, comfortable, friendly atmosphere. All staff in all departments do their utmost to fulfil your needs. There is activities available everyday, lots of entertainment to suit everyone. There is a choice of food to suit any diet or request. The outside area is comfortable, with lovely
outside furniture where you can relax and enjoy the sun shine. The garden room is also a lovely place to sit and relax or chat to friends or family. My mum is a resident at Clayton Manor Care Home and I wouldn't wish for her to be anywhere else. Thank you all at Clayton Manor.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your amazing 5 star review of Clayton Manor. We are delighted that you are so happy with the care your mum receives and with the facilities offered. We are so lucky to have your lovely mum with us and she brightens our day every day with her smile and humour. We really appreciate the feedback. Thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Joanne H (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's care has been very good, the staff are very caring and treat my mum with kindness and dignity.
The nursing staff are excellent and pro active when mum has been unwell and getting her reviewed by the medical team quickly and subsequent hospital admission.
My only gripe is sometimes things I have
requested to be done for mum doesn't always transpire but we are working on this and it looks to be improving.
My only other concern is the cleanliness of the room, the bedside table is dirty, there is very old dried food residue which has been there for some time on the sides of the table where there are pieces of wood to stop things falling off. I clean it myself with disinfectant wipes, which I leave in the room, but it needs a scrubbing brush if I'm honest.
Other than these minor issues, I couldn't be happier that my mum is receiving good dignified care in an excellent nursing home which meets her complex medical needs, with caring staff and an excellent manager.
Thank you.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely and honest review. We appreciate all feedback and will work immediately on any areas for improvement. Thank you again. It is such an honour to care for your beautiful mum.

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Review of

Clayton Manor Care Home - Avery Healthcare

from S S (Relative of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from the start, Clayton Manor Care Home gave a very warm and friendly welcome.
A lovely spacious reception with a coffee bar area.
The manager and all the staff greeted us with smiles and hello's.
We were shown round and all our questions were answered. We were then taken into the manager
who immediately made us feel welcome and her assurance of ensuring our relative would be treated with respect, care and dignity put us at our ease.
So far everything we were told has certainly been true. They are doing everything they can to ensure our relative is being really cared for in every way.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely 5* review. We really appreciate it and we feel honoured that you have entrusted Mum to us. Thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from C P (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
No care home is perfect, however the efforts of all the staff at Clayton Manor to keep our dad safe, treated and us informed during a recent spell of infection in the care home, were truly above and beyond.
In our experience, this care home has a very good atmosphere of friendliness and care and every
effort is made to keep residents entertained, safe and as healthy as is possible given their frailty and age.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are so grateful for the feedback and we continue to try hard every day to give the very best quality we possibly can to everyone who lives here. Once again thank you. So appreciated.

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Review of

Clayton Manor Care Home - Avery Healthcare

from S R (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living at Clayton Manor for over 2 years now.
All the staff go out of their way to make sure the residents are happy and well looked after. They are so kind and get to know all the residents well.
Care standards are high, and I am closely involved in dad's care. The nursing team is
superb and I'm not exaggerating when I say their quick actions have saved my dad's life on more than one occasion. I know my dad is in good hands with them. They work very closely with the GP and that continuity is very beneficial to my dad, who has quite complex medical needs.
Dad enjoys the entertainment, especially when they have singers or musicians or the children from the local nursery.
We always receive a warm welcome from the friendly reception/admin team and any queries I have are answered quickly. The manager is excellent - really approachable for residents and relatives, her door is always open and she provides fantastic support to us all, always with good humour.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give Clayton Manor this fantastic review. We really appreciate your effort to support us as we work hard every day to ensure people living with us have the best possible outcomes. Thank you again.

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Review of

Clayton Manor Care Home - Avery Healthcare

from Julie N (Sister of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all the staff at Clayton Manor for the wonderful care that you give my dear brother. As I was unfortunately able to be with him this Christmas, I know you made up for me not being there. I really appreciate everything you do to lift his mood when he's not feeling so good.
Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are honoured to care for your brother who is so special to us here, and we work hard to ensure he has the best quality along with everyone else who lives with us. we so appreciate your time and support. Thank you.

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Awards / Recognitions (12)

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