Care Home Owned by Avery Healthcare Group in North Yorkshire

home. Reception exceptional, home manager a real shining star on thinking on her feet and making things happen to the office staff and great staff in the unit.

the extra mile to ensure residents & their visitors were entertained. A very pleasant event!

House with his health issues, weight loss and little trust in people. It was the best decision made. He has been there for around 15 months now, he has gained weight and gained trust in the staff. The staff are all fantastic and the manager is amazing, great leadership pays off. The manager and her team, keep a lovely clean home, greet all the residents with a hello and their names and are gentle and encouraging with them. The gardens are safe and secure for the residents to enjoy. Entertainment is put on for the residents on a regular basis. My daughter would not want her Dad anywhere else and I'll second that. Well done team Amarna.

time, and the weather was even good. Thank you to all who made this wonderful for all who attended. Special thanks to the kitchen staff for the excellent food.

needed, and is physically well. I feel that care and support from all the staff, not just care staff, at Amarna House has given us the peace just to enjoy our time together.

comfortable and as peaceful to her passing. Thank you all the staff.

good work team.

in operations, her lack of genuine people skills is evident, and PR exercises often fall short of fostering true transparency. Annual fee increases without proportional benefits for staff exacerbate these concerns. Broken promises and a lack of honesty mar our overall experience. While we acknowledge the care provided, we hesitate to recommend Amarna House until there's a genuine commitment to transparency. We hope for improvements that prioritize honesty and uphold promises, ensuring future residents receive the care and respect they deserve. Note: on 1/9/23 the Care Home Manager stated during a meeting of five that no previous employee would ever be welcome back. No exceptions!

how Mum's needs are being met and myself and family members are made to feel very welcome when we visit.
My mum is unable to take care of her own personal needs due to dementia and it was heartbreaking to see her declining in appearance. Even though Mum does not know who I am, I still wanted her to look like my mum as this is the only comfort I can get and Amarna has given me that back. Mum always took pride in her appearance and had high hygiene standards and Amarna staff are going above and beyond to ensure Mum looks well presented and clean and this makes me extremely happy as I know this is what Mum would want if she could speak.
Thanks to all the team at Amarna for your hard work.

with a great manager and fantastic staff in all areas.

all enjoying themselves. I was at the Halloween party on Tuesday, which was absolutely brilliant, and the food that was put on was exceptional. I danced with some of the residents who all thoroughly enjoyed it, looking forward to the Xmas one. All staff and visitors dress up and look the part. Keep it up.

knew her well and anticipated her needs, even though she had difficulties in expressing them. She was contented and staff were always friendly and helpful.
She enjoyed her room with its view. Though not mobile, she delighted in the birds and in the garden. Staff would take her to the garden.
A good feature of Amarna House is the continuity of staffing. We would see the same staff and my stepmother could form good relationships, essential for dementia patients. Unlike other care homes I visit, Amarna House has a calm and contented atmosphere.
A final, thoughtful touch. When she died unexpectedly in her sleep, the staff laid her out beautifully in her own clothes with a religious symbol that they knew mattered to her.

very, very clean and friendly.

team rang to inform me. I was shocked to see the extent of bruising on her head. They did put in an action plan to keep the residents separate. It's not happened since.

shone. It was the right decision and the right setting for my mum. They listened to me and to my mum (even though she had dementia) and they couldn't do enough for us. They had regular activities and took them in the grounds on sunny days which my mum loved (sitting with a drink). Highly recommend.