Avery Healthcare Group in Kent | 5 Care Homes

Review of
Miramar Care Home - Avery Healthcare
from L B (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

2 of us came to visit one of your residents. We booked lunch in your restaurant, it was delicious. The home is well run, and the staff very happy and helpful.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery HealthcareThank you so much for you kind review, i will pass your feedback onto our team. We are so glad you enjoyed your visit and we look forward to seeing you again soon

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Review of
Edenbridge Manor Care Home - Avery Healthcare
from Nigel C (Next of Kin) published on 6 January 2026 Submitted via Website • Report

Overall Experience

One of the most difficult decisions that a family member may have to make us to to arrange for full time residential care of a lived one.

When we visited Edenbridge Manor in August 2023 with my cousin, it immediately gave us a feeling of comfort and welcoming that put us all at ease, and pave the

way to have the 'difficult discussion'.

My cousin has been a resident since then, and celebrated her 100th birthday in 2024 - where the staff put on a party for her and around 25 of her visiting friends. Nothing was too much trouble for them to ensure she had a great day.

The care and attention to her health and well-being is wonderful, and gives us full confidence in the quality of the service provided by the team of wonderful staff.

A colleague of mine also has a relative in another of the Avery Care Homes, and feels the same support as we do.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for sharing such a meaningful and personal review. We understand how difficult the decision to arrange residential care can be, and we're very pleased that Edenbridge Manor provided a sense of comfort and reassurance from your first visit. It's wonderful to hear that your cousin has settled so well and that her 100th birthday celebration was such a special occasion. Our team takes great pride in going the extra mile to create memorable moments, and your kind words will mean a great deal to them. We're grateful for your confidence in the care and support we provide, and for your wider recognition of Avery Care Homes. Thank you for your trust and support, Kind Regards, Jane

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Review of
Edenbridge Manor Care Home - Avery Healthcare
from Peter B (Son of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

Dad has now been a resident at Edenbridge Manor for almost a year. The carers look after him with great compassion. He enjoys the food, so much so that we have had to buy some more clothes as he is growing out of his current ones! Dad loves going out in the minibus to local cafes and it is really good

that he can have a regular change of scene. The home has the feel of a hotel and is kept lovely and clean. It is really nice to be greeted like a friend by the staff when we go to visit. It helps to make visiting much more enjoyable when you can talk to the staff.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for sharing your lovely feedback. We're delighted to hear that your dad has been happy with us at Edenbridge Manor over the past year and that he is so well cared for by our compassionate team. It's wonderful to know he enjoys the food and our outings in the minibus, as providing variety, enjoyment, and a sense of normality is very important to us. Your kind comments about the home's cleanliness, atmosphere, and our welcoming staff mean a great deal. We're especially pleased that you feel comfortable and at ease when visiting, as building strong relationships with families is something we truly value, Kind regards, Jane

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Review of
Edenbridge Manor Care Home - Avery Healthcare
from Ross G (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

The care our mother received for all of her time with you was excellent.
Especially the final 2 weeks of her time at your home.
The dignity and respect she was shown was a credit to all of those who cared for her.
As a family, we couldn't ask for anymore, Edenbridge Manor we would recommend 100%.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your heartfelt feedback and for taking the time to share your experience. We are truly honored to have cared for your mother and are grateful for your kind words about the support she received, particularly in her final weeks. Ensuring dignity, respect, and compassionate care is at the heart of everything we do, and your recognition means a great deal to our team. On behalf of everyone at Edenbridge Manor, thank you for your trust and recommendation. Our thoughts remain with you and your family. Kind regards, Jane

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Review of
Edenbridge Manor Care Home - Avery Healthcare
from Graham F (Brother of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

As much as I can see from my weekly visit that I make to see my sister I am confident that choosing The Avery last January has proved to be a good one. The building and its decor are bright and pleasant to be in. The layout is also spacious and the furniture is comfortable, with tv's in all the lounges

and rooms. The staff at all levels show a strong compassion towards the residents and provide physical and sometimes emotional support. Entertainment is provided every day by the staff which is hugely beneficial to the stimulation of the residents. I do notice that tea and snacks are always available and good quality food is provided by the canteens. I have only one point to raise which is, with all the above that is available I would like to see a routine of exercise introduced that would help shed some calories if there is not one at the moment.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to share your kind and thoughtful feedback. We're delighted to hear that your sister has settled well at The Avery and that you feel confident in your decision. Your comments about our environment, facilities, staff compassion, daily activities, and catering are greatly appreciated and will be shared with the whole team. We're especially pleased that the entertainment and availability of refreshments have had a positive impact. Thank you also for your constructive suggestion regarding exercise routines. Supporting residents' physical wellbeing is very important to us, and your feedback will be considered as we continue to develop and review our activities. We truly value your ongoing support and weekly visits. kind regards Jane

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Review of
Miramar Care Home - Avery Healthcare
from Gillian R (Respite Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

My husband and I were fortunate enough to have three weeks respite care at the Miramar.
We were warmly welcomed and were impressed by the friendliness of all of the staff.
The food was excellent, particularly as my husband is 100+ and enjoys plain cooking.
Our 2 bedroom/2 bathroom 'flatlet' was PERFECT

and we hope to go back for some more respite in the not too distant future!
GR

Reply from Louise Vickers, Manager at Miramar Care Home - Avery HealthcareThank you so much for your kind review, I will pass your comments on to the team. We are so glad you both enjoyed your stay with us at Miramar and look forward to seeing you again soon

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Review of
Rivermere Care Home - Avery Healthcare
from A N (Friend of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Pleasure to come into. Food looks good. I have eaten lunch at Rivermere, a roast dinner and it was Delicious, presented well on plate. Staff I find are caring to residents and the visitors. The lead concierge is pleasant and welcoming.

Reply from Joe Maxwell, Home Manager at Rivermere Care Home - Avery HealthcareThank you so much for your kind words and for taking the time to share your experience at Rivermere. We're delighted to hear that you enjoyed your roast dinner and appreciated the presentation. It's wonderful to know that our caring staff and welcoming concierge helped make your visit such a pleasure. Your feedback means a great deal to us, and we look forward to welcoming you again soon.

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Review of
Rivermere Care Home - Avery Healthcare
from Cathy E (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Mum has been here for nearly a year and we have been very happy with her care. Her room is lovely and well looked after by the housekeeping team. Activities team are excellent and there is broad range of things on offer. Great care team, lovely food and gardens. Excellent cake.

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Review of
Elvy Court Care Home
from E V (Granddaughter of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

My Nan has been in Elvy court since January and she has settled really well, previously she would not eat and used to be uncomfortable but since she has been there she has come out of her shell, she eats lots, always well groomed and even gets her nails done which she is proud of! I cannot fault the

staff they are all so friendly and make it feel like a home from home. Her room is always spotless and lots on the menu to cater for her

Reply from Rachel Allan, Client Liaison Manager at Elvy Court Care HomeThank you so much for taking the time to share this wonderful feedback. We're delighted to hear how well your Nan has settled at Elvy Court. Knowing that she is eating well, feeling comfortable, and enjoying having her nails done truly means a lot to our team. Our staff take great pride in creating a homely, caring environment, and it's lovely to hear that this has made such a positive difference for your family. We're also pleased that her room, meals, and overall wellbeing have met your expectations.

Your kind words will be shared with the team they will be thrilled to know their efforts are appreciated. Thank you again for your trust and support.

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Review of
Elvy Court Care Home
from S W (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Mum's been at Elvy for about 5 weeks and has settled much better than we ever thought she would. We've been able to add our own touches to her room so she is surrounded by things that are familiar to her. She's being encouraged to join in the activities and is enjoying doing this. She's made friends

with other residents which is lovely to see. The staff are all lovely with her, and we are able to visit whenever we like. It was a huge step for the family moving mum to Elvy, but we can see that she is happy, which makes us happy. She's also safe here which is very very important to us.

Reply from Rachel Allan, Client Liaison Manager at Elvy Court Care HomeThank you so much for sharing this. It's wonderful to hear how well your mum has settled at Elvy Court, especially with it being such a big transition. Knowing she's surrounded by familiar things, taking part in activities, and forming new friendships is truly heart warming.

We're really glad that you feel welcomed and supported, and that you can visit whenever you like feeling connected is so important. Most of all, it's lovely to know she feels happy and safe, which is exactly what we aim for.

Please don't hesitate to reach out if there's ever anything more we can do for your mum or your family.

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Review of
Elvy Court Care Home
from Susan M (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report

Overall Experience

My mum was only in Elvy court home for 6 weeks before she passed but in that little amount of time she was happy there, she said that her room was cozy, the staff was so lovely and helpful.what I liked about the home is how they catered for family with the coffee and tea machine and cakes.There was

so many activities for the residents practically every day, The home was clean and didnt smell at all, I would recommend this home to anyone, we as a family was happy with my mums care

Reply from Rachel Allan, Client Liaison Manager at Elvy Court Care HomeThank you so much for taking the time to share these kind words about your mum's experience at Elvy Court. Although her time with us was short, we are truly grateful to know that she felt comfortable, happy, and well cared for during her stay.

We're pleased to hear that she found her room cosy and that our team made a positive impression your feedback means a great deal to them. We also appreciate your comments about our facilities and activities, as we work hard to create a welcoming environment for both residents and their families.

It was a privilege to support your mum, and we are glad that you and your family felt reassured by the care she received. Thank you again for your recommendation and for placing your trust in us during such an important time.

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Review of
Rivermere Care Home - Avery Healthcare
from A P (Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Fourteen years ago my brother came to live here, the "Sunrise" Two years ago I joined him, choosing an excellent apartment overlooking a delightful garden. Services had not regained pre Covid standards but were adequate. During my residency standards have further declined, poor dining room experiences,

activities of no appeal to me and too many minor inefficiencies for contented living. Management seem more concerned with appearances to visitors and inspection than customer satisfaction. Residents meetings do not serve the deaf and shy. No one from management or customer services talks regularly say six monthly to each resident, in the comfort of their own rooms, to gain impression of their living experiences and why if dissatisfied, they don't leave. My reason is my apartment, and the friendly staff, but the quality of service is most disappointing.

Reply from Joe Maxwell, Registered General Manager at Rivermere Care Home - Avery HealthcareThank you for your honest feedback. We appreciate your thoughts and apologise that your experience has fallen short since COVID. Our team aims to stay connected through monthly meetings and one-on-one conversations with HODs to understand your feelings about areas like dining. Over the past 3 months, we completed a long awaited kitchen refurbishment, showcased during meetings & with signage. Our wellness team encourages resident participation and feedback to tailor activities. As announced in November, we're launching "Avery Moment" to gather insights for more personalised activities. We've also worked to meet standards set by our governing body, aiming to improve from 'good' to 'outstanding. ' Resident satisfaction is important, and we appreciate positive feedback from residents and families. We offer a 'Resident of the Day' programme where department heads meet residents monthly, & we plan to expand this to include management & myself offering meetings for ideas or concerns.

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Review of
Springwood Corner Care Home
from Chris B (Son of Resident) published on 17 November 2025 Submitted via Website • Report

Overall Experience

This Care Home runs to a very high standard and my mum couldn't be more comfortable and happier. The staff are very professional and friendly. There is a great choice of food and it's of great quality the way it's presented and prepared.

Reply from Carey Laughland, Deputy Manager at Springwood Corner Care HomeThank you. So glad that Mum is comfortable and settled.

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Review of
Springwood Corner Care Home
from Angela S (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

Big thank you to all of the team at Springwood Corner for looking after our loved ones on a two week respite. The rooms were made up as a first class hotel ,with the laundry and wardrobes having that Savoy style touch. organised events were especially good and we were kept up today with photos During

their stay and taking part with activities. The catering team helped with our father's 91st birthday party. It went so well making us precious memories together. overall experience at Springwood corner was emotional for all of us but with the help of the team it ran smoothly and our parents thoroughly enjoyed it. The nursing team help settle them into their two week respite and we are hoping that they will revisit it again for another respite soon.

Reply from Ami Barrington-Hunt, Client Liaison Manager at Springwood Corner Care HomeThank you so much for your kind words. We're thrilled your loved ones enjoyed their respite at Springwood Corner. From the experience and the birthday celebration, it was a pleasure to help create special memories. The team will be delighted to know their efforts made such an impression. We're glad their stay brought comfort, and we look forward to welcoming you all back again.

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Review of
Elvy Court Care Home
from John F (Son of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Dad has been in Elvy Court for a number of years now and so is very settled. His room is bright and comfortable, and he seems to be well cared for by all the staff. He even comments that "they look after me very well!" All of the staff that we have dealt with including the nurses, carers and administration

team are friendly and helpful, so it isn't only Dad that they look after, it's family members too.

Reply from CLARE Montague, Administrator at Elvy Court Care HomeThank you so much for your review. We really appreciate to hear how pleased your father & the family are about the care received at Elvy Court, the comfortable environment & the supportive staff team. We will continue to work together as a family to make the stay here at Elvy Court a good one.

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Review of
Miramar Care Home - Avery Healthcare
from James F (Son of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My father spent his last 4 months as a resident in the Miramar. The whole team were outstanding in helping him to adjust to his new accomodation, in dealing with his increasing fraility with kindness and compassion and in taking care of him with genuine concern and care through to the end.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery HealthcareThank you for you kind review, i will pass your comments on to the team, it was our absolute pleasure to care for your Father

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Review of
Rivermere Care Home - Avery Healthcare
from Heather N (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

The staff are incredibly nice. Everyone is so friendly and helpful. From the moment I walked in until I left, I felt so at home and so wonderfully welcomed. I was able to take part in some activities which was a lot of fun.
I had the privilege of eating lunch one of the days while visiting mum.

The food was absolutely delicious.
Thank you for making my visit with mum so amazing. I always look forward to visiting her in such a lovely welcoming care facility.

Reply from Joe Maxwell, Home Manager at Rivermere Care Home - Avery HealthcareDear Heather,
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you appreciated our team's friendly and helpful attitude. They truly love going above and beyond to ensure our residents and their loved ones feel cared for, and your kind words will definitely inspire them. We're also delighted that you enjoyed the food at Rivermere. We'll be sure to pass along your compliments to our chef-it's always great to know we're hitting the mark! Thanks again for your heartfelt feedback. It means the world to us!
Warm regards,
Rivermere management Team

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Review of
Elvy Court Care Home
from Denise P (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

My mother has been in Elvy Court for 6 years now and if it wasn't for the care and dedication she receives from the staff she definitely would still not be here now. The staff are both caring and professional and the degrees of care she receives is first class. I can visit her at any time and everyone

from the reception team, carers and management including kitchen staff are exceptional. I can ask them about mums condition and they can always tell me without having to look up on their computer, this shows their dedication to their residents. My husband was in their care with vascular dementia for some 2.5 years and he was treated with dignity and respect and he was a very difficult resident at times. Elvy Court has many functions for the residents and I have attended some and they are very interactive and interesting and the residents thoroughly enjoy them. Anyone looking for a care home that provides excellent care for their relatives, then Elvy Court is for you.

Reply from Rachel Allan, Client Liaison Manager at Elvy Court Care HomeThank you so much for your lovely review and kind words. We're delighted to hear how happy you are with the care and support your mother continues to receive. Our team takes great pride in getting to know each resident personally, and it's wonderful to know this is reflected in your experience. We truly value the trust you've placed in us and it's a privilege to be part of your mother's ongoing care.

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Review of
Rivermere Care Home - Avery Healthcare
from Stephen C (Son-in-law of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Rivermere provides a safe and comfortable environment for it's residents.
The staff are caring, the rooms clean and spacious, the public spaces open and invite.

Reply from Joe Maxwell, GM at Rivermere Care Home - Avery HealthcareThank you for your lovely review. It's wonderful to know that the caring nature of our team, the spacious rooms, and the inviting shared spaces made a positive impression. Your kind words mean a great deal to us and will be shared with the whole team.

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Review of
Elvy Court Care Home
from Debbie M (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

My father has been a resident of Elvy Court since August. He has dementia and Alzheimer's and after a hospital stay, we realised how frail he had become.
It was an emotional step to put him in a care home but moving him to Elvy Court has been great. The place is like a hotel, staff and facilities

are fantastic and the food is so good. My dad has become so much stronger. Highly recommended.

Reply from Rachel Allan, Client Liaison Manager at Elvy Court Care HomeThank you so much for your kind and thoughtful words. We're truly grateful that you took the time to share your experience. It's wonderful to hear that your father has settled in well and is feeling stronger, that's exactly what we strive for.

Our team takes great pride in providing a supportive, comfortable, and homely environment for all our residents, and it means a lot to know this has made such a positive difference for your family.

Thank you again for your recommendation and for placing your trust in us.

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Care Homes Owned by Avery Healthcare Group in Kent

Avery Healthcare Group Locations in Kent (5)

Avery Healthcare Group Reviews in Kent (416)

Miramar Care Home - Avery Healthcare

Edenbridge Manor Care Home - Avery Healthcare

Edenbridge Manor Care Home - Avery Healthcare

Edenbridge Manor Care Home - Avery Healthcare

Edenbridge Manor Care Home - Avery Healthcare

Miramar Care Home - Avery Healthcare

Rivermere Care Home - Avery Healthcare

Rivermere Care Home - Avery Healthcare

Elvy Court Care Home

Elvy Court Care Home

Elvy Court Care Home

Rivermere Care Home - Avery Healthcare

Springwood Corner Care Home

Springwood Corner Care Home

Elvy Court Care Home

Miramar Care Home - Avery Healthcare

Rivermere Care Home - Avery Healthcare

Elvy Court Care Home

Rivermere Care Home - Avery Healthcare

Elvy Court Care Home

Awards / Recognitions (12)

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