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Care Homes Owned by Avery Healthcare Group in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in Essex

Only the locations & reviews in Essex for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 10079 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Essex (3)

 - Browse 3 Care Homes and Extra Care Housing owned by Avery Healthcare Group in Essex
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Braintree Mews Care Home - Avery Collection
Church Lane, Braintree CM7 5SE 
9.8 44 reviews
Braintree Mews Care Home - Avery Collection, Braintree, Essex
"My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I…"   Read all 44 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Braintree Mews Care Home is ideally located just a 15-minute walk from the town centre, and offers top-notch dementia, residential and respite care. The team meticulously assess the unique needs ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Brentwood Arches Care Home - Avery Collection
London Road, Brentwood CM14 4NA 
9.1 153 reviews
Brentwood Arches Care Home - Avery Collection, Brentwood, Essex
"Overall, it was a truly positive experience. The transfer from the hospital did present some logistical challenges, which made the process…"   Read all 153 reviews
  • from £1,500 / week
  • 110 Rooms
Location Type Care Home

Brentwood Arches Care Home is renowned locally for delivering exceptional care and support. Nestled in a serene location near Brentwood High Street, the home boasts 99 private apartments, ranging ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Hawthorns Braintree
Meadow Park, Tortoiseshell Way, Braintree CM7 1TD 
The Hawthorns Braintree, Braintree, Essex
Location Type Extra Care Housing

Imagine retirement living at its best – independence with the added reassurance that everything you could possibly need has been considered and taken care of. Life at The Hawthorns Braintree is ... Read more

Avery Healthcare Group Reviews in Essex (197)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Brentwood Arches Care Home - Avery Collection

from Robert C (Relative of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently visited many care homes in the area to decide where best to place a very dear and close relative of ours. When we visited the Arches we were showed around by Kayley who was so friendly, caring and informative, Kayley answered all our questions and gave us the confidence that the arches were
the best choice for us. With Kayley's help our relative is scheduled to go to the home next week.


Once she is settled in I will review again but wanted to thank Kayley for all her help and professional assistance

Reply from kayley sparrow, client liaison manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your lovely review and kind words. It was a pleasure to meet you and your family and to support you during such an important decision.
I'm delighted that I was able to provide reassurance and help make the process easier for you.

We are so pleased that your dear friend has now settled into The Arches, and the team will continue to do everything we can to ensure they feel happy and comfortable.

Thank you again for taking the time to share your experience - it truly means a lot.

Kind regards,
Kayley
Client Liaison Manager
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Review of

Brentwood Arches Care Home - Avery Collection

from David H (Son of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, it was a truly positive experience. The transfer from the hospital did present some logistical challenges, which made the process feel a little stressful at times, but I understand that this is often unavoidable and likely similar wherever you go. Despite this, everything was handled as smoothly
as possible under the circumstances.
Most importantly, Mum had a fantastic time during her stay. She felt comfortable, well looked after, and genuinely enjoyed her experience, which gave us real peace of mind. The care and attention she received made a big difference, and we're very grateful for the support provided throughout.
Reply from Kayley Sparrow, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for taking the time to share your experience. We're delighted to hear that your mum enjoyed her stay with us and felt comfortable and well cared for. Knowing that she was happy and that you had peace of mind truly means a lot to our team.
We appreciate your understanding regarding the logistical challenges during the transfer from the hospital. While these situations can sometimes be complex, we're glad to hear that you felt everything was handled as smoothly as possible under the circumstances.
Your kind words about the care and attention your mum received are greatly appreciated. We're grateful for the opportunity to support your family, and we hope to welcome you and your mum again in the future.
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Review of

Braintree Mews Care Home - Avery Collection

from J S (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I visit. They are also good with the residents, friendly and considerate to their needs from what I have witnessed. The home always looks clean and there are lots of activities
available to residents. I am very pleased that my mum is happy and well looked after at Braintree Mews.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionWhat a lovely review- thank you for your kind words, mum gives the best cuddles so the pleasure has been all ours!
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Review of

Braintree Mews Care Home - Avery Collection

from Audrey H (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Braintree Mews remains the best Care Home that I have ever seen! I looked at over 40 Care Homes when deciding to bring Mum in. Our whole experience has been very positive.
Wonderful enviroment, fantastic service and great staff! Activities Co-ordinators always finding creative ways to entertain the
residents.
I have seen Mum smile consistently every day since she came in lait August - something that hadn't happened for about 2 years, so thank you so much.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your kind words it has been an enormous pleasure for all of us here to see how well your loved one is doing and that smile is infectious!
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Review of

Braintree Mews Care Home - Avery Collection

from Paul E (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff being very friendly, caring and professional.
Activites are very good, creating a lovely atmosphere.
To be honest my main concern is the cleanliness of en-suite.
Any concerns have been dealt with professionally and Dad is always happy, with tells us things are good!
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you for your review and the feedback you have shared is valuable, I will speak with the team here and hope that you will see improvements with the ensuite promptly. It is our absolute please to be able to get to know your dad and so pleased to hear that he is happy here at Braintree Mews
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Review of

Brentwood Arches Care Home - Avery Collection

from James G (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
sorry for the delay but can i please passs on my thanks and the family too for a fantastic experience in looking after our mother for a short time she came to you from Queens which you agreed to accept and have to say the whole experience was heart warming and exceptional from Angie and Karen on reception
and Cloe the carer you all cared and made the difference the nurses and doctor all cared and made us all as a family comfortable you are all fantastic and should be proud of what you do every day bless you all James
Reply from Kayley Sparrow, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for taking the time to share such a heartfelt review. It means a great deal to our whole team. We're delighted to hear that your mother's short stay with us felt comforting and positive for you all. I will be sure to pass your kind words onto the whole team, who will be delighted to hear that you felt supported and cared for.
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Review of

Braintree Mews Care Home - Avery Collection

from P B (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly Mum did not have a very nice experience here. The home itself looked amazing as it was brand new, sadly everything else was a disappointment. Constant chasing for things to be done, and promises never met. I appreciate I cannot go into the finer details on here, but would recommend you think seriously
about making this your loved one's new home.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, as we always aim to provide high quality care and a positive, supportive environment for every resident and their family.

We would appreciate the opportunity to discuss your concerns in more detail so we can understand what happened and offer the appropriate support. Please contact the Home Manager directly, who will be more than happy to help.
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Review of

Braintree Mews Care Home - Avery Collection

from A L (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well designed & modern with many small areas for residents & visitors to sit and read/talk/socialise as you would at home. Good sized rooms, all ensuite and carpeted. All staff very polite & dedicated to helping residents.
Particularly good management with managers available for discussions & ensure
have contact with residents & staff - helping in kitchen and always, ready to chat to a resident in the corridor, despite no doubt being immersed in admin duties. Responsive to residents' family concerns/suggestions at family meetings. Housekeeping ensures rooms & communal areas smell fresh and are clean & tidy.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your kind words and we are so pleased your loved one feels safe and supported. It is our absolute pleasure to get to know them and all the others who live here
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Review of

Braintree Mews Care Home - Avery Collection

from L S (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum has received has been exemplary. During her recent recovery from illness the team have gone over and beyond expectation to help her recovery.
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Review of

Braintree Mews Care Home - Avery Collection

from T M (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Braintree Mews for emergency respite. The staff could not have been kinder or more understanding to our family and my mother. She returned for further respite and we now hope she will become a resident. Braintree Mews is the closest to 'home' a care home can be.
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Review of

Braintree Mews Care Home - Avery Collection

from Y W (Friend of Resident) published on 26 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Braintree Mews is an outstanding care home. It is stylish spacious and maintained to a very high standard. The staff are friendly, helpful and caring. The food is excellent and the activities are varied and fun. The manager is friendly, helpful and goes above and beyond to make sure the home is run
to the highest standard. Overall, it is an outstanding care home and I would recommend it to any family for their loved one.
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Review of

Brentwood Arches Care Home - Avery Collection

from S P (Friend of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beeches care home is very nice.
I liked the care which is given. All the care-personnal ae brilliant from the grade up to starting up.
The Reception Desk ladies all are lovely, with a smile and nothin too much to them.
The comm from the office is slow.
Reception ladies - make my day.
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Review of

Brentwood Arches Care Home - Avery Collection

from Ryan J (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after, friendly staff
Home is very nice and always has a nice feel to it
The nursing staff have been really good.
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Review of

Brentwood Arches Care Home - Avery Collection

from J M (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beeches Arches Care Home has been an blessing for my mother. The staff are incredibly kind, attentive ensuring residents feel comfortable and cared for.
Facilities are spotless well maintained creating a homely atmosphere. There is a wide range of activities to keep residents engaged and happy giving
my family peace of mind to know my mum is happy and in a safe place. I would highly recommend this care home.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your review. We're incredibly proud of our welcoming atmosphere and appreciate your kind words.
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Review of

Brentwood Arches Care Home - Avery Collection

from L B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy about my mothers care. I feel secure in the knowledge that she is being looked after in the best way.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your kind words! We're thrilled to hear that you feel secure about your mother's care.
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Review of

Brentwood Arches Care Home - Avery Collection

from Nora K (Sister of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and attention provided to my sister. The carers are very friendly and do all they can to deal with the various situations that arise.
I always find the Reception staff very welcoming and happy to help.
The activities team do all they can to accommodate the various tastes
in music + entertainment, They have a great sense of fun. Thank you.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you for your wonderful feedback. We're so pleased to hear that you're happy with your sister's care and that our staff is making a positive impact. It's fantastic to know that the activities team is bringing joy and fun to everyone.
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Review of

Brentwood Arches Care Home - Avery Collection

from Steven S (Respite Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at the at Brentwood Arches Care Home in January 2025 for two weeks on respite and my experience was amazing from start to finish. The care was absolutely outstanding and the commitment of the staff was a joy to see and be around. There was always something going on and the sound of joy and
laughter was never far away especially when the entertainment team were onsite. Food was great and even family members who visited were welcomed with drinks and snacks. I would highly recommend and stay here again.
Thank you Brentwood Arches.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your positive feedback. We're so glad you enjoyed your stay here with us and look forward to welcoming you back for another visit.
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Review of

Braintree Mews Care Home - Avery Collection

from Lynn L (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently moved our mum into Braintree Mews Care Home and our experience has been nothing short of exceptional. From the moment we arrived, we were welcomed into a warm and inviting environment. The facilities are clean, comfortable and beautifully maintained, creating an atmosphere that immediately
puts us at ease. Every member of the team shows commitment and is always respectful, compassionate and friendly. Every interaction and the way they go above and beyond means Mum has settled well and we have peace of mind.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your kind comments, we have been so lucky and blessed to get to know your mum and so happy she has settled and made friends not only with the staff but with other individuals living with us.
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Review of

Braintree Mews Care Home - Avery Collection

from Simon M (Son of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here just over one month. The improvement she has made is amazing. This is down to the brilliant and kind care she is getting. Braintree Mews Care Home is an incredible place.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your wonderful comments, it has been our absolute pleasure getting to know your mum and absolutely delighted at how settled she is at Braintree Mews.
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Review of

Braintree Mews Care Home - Avery Collection

from Kelly A (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After our mum, who was our dad's carer, passed away in October, my brother and I had to make the difficult decision to place our dad into a care home. We visited several care homes in the area. Braintree Mews was, by far, the best, looking more like a beautiful hotel than a care home.
Our dad has
settled in so much better than we could ever have expected and that is down to the staff and environment at Braintree Mews.
The staff at Braintree Mews are fantastic and have gone above and beyond for our family. Their knowledge surrounding Alzheimer's is outstanding and we feel at ease leaving our dad in their more capable hands.
There are daily activities which change each week, from in-house games/quizzes to outside companies coming in to entertain the residents. The activities allow interactions with other residents and staff. Family members are always welcome and encouraged to get involved if they can.
The food is delicious and varied.
Reply from Scott Reece, Customer Service Manager at Braintree Mews Care Home - Avery CollectionGood morning and Happy New Year! The days around Dad's admission must have been very difficult for the whole family and I am so proud that the whole team were able to support and put minds at ease. Dad is a larger than life character, loved by both staff and fellow residents. I thank you on behalf of the whole team and will pass on your kinds words to all!
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Awards / Recognitions (13)

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