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Care Homes Owned by Avery Healthcare Group in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in Essex

Only the locations & reviews in Essex for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 10273 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Essex (3)

 - Browse 3 Care Homes and Extra Care Housing owned by Avery Healthcare Group in Essex
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Braintree Mews Care Home - Avery Collection
Church Lane, Braintree CM7 5SE 
9.7 44 reviews
Braintree Mews Care Home - Avery Collection, Braintree, Essex
"My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I…"   Read all 44 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Braintree Mews Care Home is ideally located just a 15-minute walk from the town centre, and offers top-notch dementia, residential and respite care. The team meticulously assess the unique needs ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Brentwood Arches Care Home - Avery Collection
London Road, Brentwood CM14 4NA 
9.2 158 reviews
Brentwood Arches Care Home - Avery Collection, Brentwood, Essex
"Excellent overall but not enough carers. Those we have pushed. A great experience - kind & comprehensive…"   Read all 158 reviews
  • from £1,500 / week
  • 110 Rooms
Location Type Care Home

Brentwood Arches Care Home is renowned locally for delivering exceptional care and support. Nestled in a serene location near Brentwood High Street, the home boasts 99 private apartments, ranging ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Hawthorns Braintree
Meadow Park, Tortoiseshell Way, Braintree CM7 1TD 
The Hawthorns Braintree, Braintree, Essex
Location Type Extra Care Housing

Imagine retirement living at its best – independence with the added reassurance that everything you could possibly need has been considered and taken care of. Life at The Hawthorns Braintree is ... Read more

Avery Healthcare Group Reviews in Essex (202)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Brentwood Arches Care Home - Avery Collection

from James H (Son of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident in December 2025. From the initial walk around and meeting the staff I could tell straight away that Dad was in the right place. The facilities within the home are fantastic, staff treat all their residents with empathy & dignity and nothing is ever too much trouble. I can
relax knowing Dad is being looked after and getting care around the clock. Glad to say Dad has settled in well and thats thanks to all the staff within the home making him feel welcome!
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that your father has settled in so well since joining our community in December. Our team is dedicated to treating every resident with the utmost empathy and dignity, and it is rewarding to know this is reflected in the care your father receives. Providing peace of mind for our families is a top priority. We look forward to continuing to provide a supportive and welcoming environment for your father.
Warm regards, on behalf of Brentwood Arches team
CT
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Review of

Brentwood Arches Care Home - Avery Collection

from A H (Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent overall but not enough carers. Those we have pushed.
A great experience - kind & comprehensive
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you very much for your kind words regarding the comprehensive and compassionate care provided. We are pleased that your overall experience has been excellent. However, we sincerely acknowledge your concerns regarding our staffing levels and the pressure on our current carers. Please be assured that we are actively working to increase our team to ensure sustainable support. We truly value your honest and constructive feedback immensely.
Best Wishes
CT
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Review of

Brentwood Arches Care Home - Avery Collection

from Liz M (Friend of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found a relaxed atmosphere with friendly and efficient staff. My friend had settled after a few weeks having been very confused to start with. She is settled in a spacious room and appreciating the care she is receiving. She is enjoying meals which are nicely served. I found the overall atmosphere
comfortable and friendly - each resident appeared to be treated with respect. Overall a welcoming place to live.
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you very much for your kind words regarding your experience at our facility. We are delighted to hear that your friend has settled in well and is enjoying her spacious room and the care provided by our team. It is heartening to know that she is appreciating the meals and that you found our staff to be friendly and efficient. We strive to maintain a comfortable, respectful, and welcoming atmosphere for all our residents, and your feedback confirms we are meeting those goals. We appreciate you taking the time to share your positive impressions and look forward to continuing to provide truly excellent care daily.
Best Wishes
CT
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Review of

Brentwood Arches Care Home - Avery Collection

from John J (Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose this home because it offered an apartment rather than a 'room', It also was being offered at a fair price compared to other home in the area. - Offered a care parking space. A friendly, helpful reception. My choice of bedroom, lounge decor, an apartment overlooking the garden on the fourth floor.
Although I didn't need carer help they always offered me hot drinks, 3 hot meals a day in waiter run restaurants, bed changed once a week laundry taken once a week and returned the same day. Activities everyday and live entertainment -3-4 days a week. G.P twice a week.
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you very much for your kind words regarding your experience with us. We are delighted to hear that you are pleased with your apartment and the garden views from the fourth floor. It is rewarding to know that our pricing, parking, and reception services met your expectations. We take great pride in our dedicated staff, and we are glad that the attentiveness of our carers and the quality of our dining services have enhanced your stay. Furthermore, we are pleased that you enjoy our daily activities, entertainment, and the convenience of regular GP visits. Your satisfaction is our primary goal, and we look forward to continuing to provide you with a comfortable and supportive living environment.
Sincerely,
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Review of

Brentwood Arches Care Home - Avery Collection

from Rob C (Friend of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our close friend has been in the Arches now for just over a month and she loved it there. She actually calls it her 5 star hotel as she feels the service, care, food and activities are excellent. She really has settled in far better than she and we expected.


We looked at 8 care homes around the

Essex area and decided this one was most suitable and we were spot on. The staff there from cleaning, to nurses to general carers are first class, always on hand and happy to chat to the residents and families. We visit our friend 3/4 times a week and she is always praising the care she gets.


She is disabled from the waist down and the arches have found all the correct equipment she needs to enjoy the home's activities, even today she commented "I'm so happy here, everyone is wonderful"


The Arches is definitely the best care home we've come across. Our sincere thanks to everyone working there

Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you for your kind words. We are thrilled to hear your friend is enjoying her time at The Arches and feels so well cared for. Our team takes great pride in providing a first-class experience for all our residents. We truly appreciate your wonderful feedback.
Sincerely,
Cosmin
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Review of

Brentwood Arches Care Home - Avery Collection

from L J (Niece of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt entered the Care home willingly as she felt she could no longer cope on her own. She has a beautifully appointed room with en-suite facilities and she appears to be happy with the care which she is receiving.
However she is constantly frustrated that the TV in her room regularly suffers loss
of internet connection.The problem has persisted for several weeks and she despairs of it ever being resolved. This may appear to be a small problem but to her the TV is her only source of entertainment as she feels she is too old to take part in any of the other entertainment facilities on offer. Hopefully a booster will be installed soon.
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you for your feedback and input. We are delighted that your aunt is happy with her room and the care she receives. However, I sincerely apologize for the frustration caused by the inconsistent internet connection on her TV. We recognize that this is her primary source of entertainment, and it is regrettable that this issue has persisted for several weeks. Please be assured we are prioritizing the installation of a signal booster to resolve this permanently. Thank you for your patience and for bringing this to our attention.
Sincerely,
Cosmin
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Review of

Brentwood Arches Care Home - Avery Collection

from David H (Son of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, it was a truly positive experience. The transfer from the hospital did present some logistical challenges, which made the process feel a little stressful at times, but I understand that this is often unavoidable and likely similar wherever you go. Despite this, everything was handled as smoothly
as possible under the circumstances.
Most importantly, Mum had a fantastic time during her stay. She felt comfortable, well looked after, and genuinely enjoyed her experience, which gave us real peace of mind. The care and attention she received made a big difference, and we're very grateful for the support provided throughout.
Reply from Kayley Sparrow, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for taking the time to share your experience. We're delighted to hear that your mum enjoyed her stay with us and felt comfortable and well cared for. Knowing that she was happy and that you had peace of mind truly means a lot to our team.
We appreciate your understanding regarding the logistical challenges during the transfer from the hospital. While these situations can sometimes be complex, we're glad to hear that you felt everything was handled as smoothly as possible under the circumstances.
Your kind words about the care and attention your mum received are greatly appreciated. We're grateful for the opportunity to support your family, and we hope to welcome you and your mum again in the future.
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Review of

Braintree Mews Care Home - Avery Collection

from J S (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I visit. They are also good with the residents, friendly and considerate to their needs from what I have witnessed. The home always looks clean and there are lots of activities
available to residents. I am very pleased that my mum is happy and well looked after at Braintree Mews.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionWhat a lovely review- thank you for your kind words, mum gives the best cuddles so the pleasure has been all ours!
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Review of

Braintree Mews Care Home - Avery Collection

from Audrey H (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Braintree Mews remains the best Care Home that I have ever seen! I looked at over 40 Care Homes when deciding to bring Mum in. Our whole experience has been very positive.
Wonderful enviroment, fantastic service and great staff! Activities Co-ordinators always finding creative ways to entertain the
residents.
I have seen Mum smile consistently every day since she came in lait August - something that hadn't happened for about 2 years, so thank you so much.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your kind words it has been an enormous pleasure for all of us here to see how well your loved one is doing and that smile is infectious!
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Review of

Braintree Mews Care Home - Avery Collection

from Paul E (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff being very friendly, caring and professional.
Activites are very good, creating a lovely atmosphere.
To be honest my main concern is the cleanliness of en-suite.
Any concerns have been dealt with professionally and Dad is always happy, with tells us things are good!
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you for your review and the feedback you have shared is valuable, I will speak with the team here and hope that you will see improvements with the ensuite promptly. It is our absolute please to be able to get to know your dad and so pleased to hear that he is happy here at Braintree Mews
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Review of

Brentwood Arches Care Home - Avery Collection

from James G (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
sorry for the delay but can i please passs on my thanks and the family too for a fantastic experience in looking after our mother for a short time she came to you from Queens which you agreed to accept and have to say the whole experience was heart warming and exceptional from Angie and Karen on reception
and Cloe the carer you all cared and made the difference the nurses and doctor all cared and made us all as a family comfortable you are all fantastic and should be proud of what you do every day bless you all James
Reply from Kayley Sparrow, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for taking the time to share such a heartfelt review. It means a great deal to our whole team. We're delighted to hear that your mother's short stay with us felt comforting and positive for you all. I will be sure to pass your kind words onto the whole team, who will be delighted to hear that you felt supported and cared for.
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Review of

Braintree Mews Care Home - Avery Collection

from P B (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly Mum did not have a very nice experience here. The home itself looked amazing as it was brand new, sadly everything else was a disappointment. Constant chasing for things to be done, and promises never met. I appreciate I cannot go into the finer details on here, but would recommend you think seriously
about making this your loved one's new home.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, as we always aim to provide high quality care and a positive, supportive environment for every resident and their family.

We would appreciate the opportunity to discuss your concerns in more detail so we can understand what happened and offer the appropriate support. Please contact the Home Manager directly, who will be more than happy to help.
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Review of

Braintree Mews Care Home - Avery Collection

from A L (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well designed & modern with many small areas for residents & visitors to sit and read/talk/socialise as you would at home. Good sized rooms, all ensuite and carpeted. All staff very polite & dedicated to helping residents.
Particularly good management with managers available for discussions & ensure
have contact with residents & staff - helping in kitchen and always, ready to chat to a resident in the corridor, despite no doubt being immersed in admin duties. Responsive to residents' family concerns/suggestions at family meetings. Housekeeping ensures rooms & communal areas smell fresh and are clean & tidy.
Reply from Hayley Smith, Home manager at Braintree Mews Care Home - Avery CollectionThank you so much for your kind words and we are so pleased your loved one feels safe and supported. It is our absolute pleasure to get to know them and all the others who live here
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Review of

Braintree Mews Care Home - Avery Collection

from L S (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum has received has been exemplary. During her recent recovery from illness the team have gone over and beyond expectation to help her recovery.
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Review of

Braintree Mews Care Home - Avery Collection

from T M (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Braintree Mews for emergency respite. The staff could not have been kinder or more understanding to our family and my mother. She returned for further respite and we now hope she will become a resident. Braintree Mews is the closest to 'home' a care home can be.
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Review of

Braintree Mews Care Home - Avery Collection

from Y W (Friend of Resident) published on 26 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Braintree Mews is an outstanding care home. It is stylish spacious and maintained to a very high standard. The staff are friendly, helpful and caring. The food is excellent and the activities are varied and fun. The manager is friendly, helpful and goes above and beyond to make sure the home is run
to the highest standard. Overall, it is an outstanding care home and I would recommend it to any family for their loved one.
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Review of

Brentwood Arches Care Home - Avery Collection

from S P (Friend of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beeches care home is very nice.
I liked the care which is given. All the care-personnal ae brilliant from the grade up to starting up.
The Reception Desk ladies all are lovely, with a smile and nothin too much to them.
The comm from the office is slow.
Reception ladies - make my day.
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Review of

Brentwood Arches Care Home - Avery Collection

from Ryan J (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after, friendly staff
Home is very nice and always has a nice feel to it
The nursing staff have been really good.
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Review of

Brentwood Arches Care Home - Avery Collection

from J M (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beeches Arches Care Home has been an blessing for my mother. The staff are incredibly kind, attentive ensuring residents feel comfortable and cared for.
Facilities are spotless well maintained creating a homely atmosphere. There is a wide range of activities to keep residents engaged and happy giving
my family peace of mind to know my mum is happy and in a safe place. I would highly recommend this care home.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your review. We're incredibly proud of our welcoming atmosphere and appreciate your kind words.
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Review of

Brentwood Arches Care Home - Avery Collection

from L B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy about my mothers care. I feel secure in the knowledge that she is being looked after in the best way.
Reply from Jordan F, Client Liaison Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your kind words! We're thrilled to hear that you feel secure about your mother's care.
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Awards / Recognitions (13)

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