Care Homes Owned by Avery Healthcare Group in Greater Manchester

Acacia lodge is like a 4 * hotel from where we was before pity we didn't know about it before.

My mom has only been in Acacia for a month. can not believe the change in her. She's come on lots. The place is immaculate, the staff can not do enough for the residents. They interact with each and every one; nothing is too much trouble. Excellent Acacia Home.

Mum and dad went into Acacia Lodge at the same time. Us as a family couldn't be more grateful for the kindness and professionalism shown by the members of staff. The team treat my parents with genuine warmth, patience, and respect and it's clear they truly care about the well being of every resident. I have complete peace of mind knowing my parents are safe, comfortable and surrounded by people who look after them as if they were their own family. I can't thank the staff enough for the compassion they show every day.

now how mum found food and drink on a daily basis but I'm sure it was nutritious and met mum's needs.

As a family we are extremely happy with the care our father has received at Acacia Lodge. We have found the staff to be friendly, approachable and kind. Any queries have been dealt with quickly and efficiently. We have noticed a great improvement in his overall health and well-being and wouldn't hesitate to recommend the home to anyone else.

From the moment our mother moved into Acacia Lodge in mid-December 2025, we have been overwhelmed by the kindness, professionalism, and genuine compassion shown by every member of staff. From reception and administration to the carers and management, everyone has made both our mother and our family feel supported and reassured.

The standard of care is outstanding. Staff clearly have the right knowledge, understanding, equipment, and most importantly the right attitude to meet our mother's needs. After previous experiences elsewhere, this has been a true breath of fresh air.

The home is lovely, clean, spacious, and welcoming. The positive difference in our mother's wellbeing and appearance has been remarkable, and it has been truly heartening to see her thrive. Knowing she is in such capable and caring environment has allowed us to rest easy as a family. The care provided at Acacia Lodge has been exceptional, and the difference it has made cannot be overstated

Mum has settled very well at Acacia Lodge and moving her to another care home may be detrimental to her health and wellbeing. Ideally I would prefer her to stay at Acacia Lodge , but I may have to look elsewhere. I would welcome the opportunity to discuss the charges to see if a reduction can be agreed.

My mum had to go into residential care. We viewed Arcacia lodge, greeted by Sharon who made us feel at ease straightaway, as did Collete and the staff we met on looking around. My sister and I were obviously apprehensive about mum going into care, she's been in Acacia Lodge for just over three weeks, has made friends, says all the staff are wonderful and she's extremely happy. My sister and I are so happy with all the staff from admin, carers, housekeeping and Chef's can't thank you all enough for making mums transition so easy . We would have no hesitation recommending anyone who is thinking of their loved ones needing a care home Arcacia Lodge is wonderful.

My mum has been bed bound for the last two months. I cannot thank the staff enough for the wonderful care she received. Nothing is too much trouble. The staff always ensure that mum is comfortable and clean and that she receives her medication. Mum always has music on to listen to or the TV to watch. Brilliant, caring staff who always go above and beyond. Residents are treated with dignity at all times, and their individual needs are met by the care staff who know them all so well.

Huge safeguarding concerns in this 'care' home. I am undergoing a section 42 safeguarding investigation for my husband who was seriously let down whilst in respite. He had a fall of which I was given different accounts of. His care plan was completely disregarded. He is virtually none verbal and his call button was missing on ocassions, he could not call for help. His medication went missing. We have heard of other acts of neglegence but families have been too distressed to report to the CQC. Please do not be taken in with the promise of a wonderful stay and the lovely surroundings as the care which is the most important thing fails dreadfully. Training and commumication is severley lacking. It appears every resident is treated and spoken to as if they have dementia. They lack in knowledge of other conditions. My husband has PSP and is a fall and choke risk and was put at risk many times. Please avoid as the distress our family have gone through is unbearable.

My Grandma has recently had a respite stay at Acacia Lodge and both myself and my family could not be more impressed. The staff have been attentive, the home is clean and welcoming and the food looked amazing. Thank you to all the staff for taking great care of my Grandma, she will definitely be back for another stay.

The staff are very helpful and supportive of all the residents. The care of my dad is very good. Also looks very smart and happy. Dad enjoys all the activities which are organised. Enjoy seeing all the photos on social media. The staff keep me updated at all times.

The activities coordinator is lovely and organises regular events for the residents to enjoy.

Caring and considerate with my mum.

I would like to thank each and every member of staff who takes good care of my dad.

The kitchen area is not kept as clean as should be, with dirty pots with food on, and the bin full with no lid on, and some food under the tables.

My brother moved into Acacia Lodge Feb 2023, he has settled in really well. I can't find any fault with the care he receives which is outstanding. All the staff are very caring and respectful. Lots of things going on to keep the mind stimulated. He loves it here.

I would recommend this home, it's very clean, organised and helpful always happy to help and listen to any issues you may have, nothing is too much trouble.

Mum has been a resident at Acacia Lodge for over 3 years and has received excellent care from dedicated and welcoming staff.

I visit my mum at least twice a week, and every visit is a pleasant experience and confirms my belief that all the staff caring for Mum (including other staff and management) have the care of the residents uppermost in their minds. I am comforted by the staff knowing my mum, which is clear to me when I speak to the carers, senior carers and others (including reception); they find time to get to know the residents. I can't praise them highly enough. I know Mum is cared for and safe in their hands.