Avery Healthcare Group in Buckinghamshire | 3 Care Homes

Review of
Beaconsfield Heights Care Home - Avery Collection
from G P (Son of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

We have found the team at Beaconsfield to be excellent. Having looked at a few care homes, the team at Beaconsfield were found to be much more engaging with the residents, motivating and caring. Staff are always on hand, they seem to know each of the residents very well and and take the time to chat

to them. A good range of activities take place regularly and my mam is active in things I never expected from her. The restaurant and food are really good and cakes / tea etc in constant supply. The care home always answer the phone straight away, its not a call centre, its the reception desk located in the main lobby of the home, and they action any requests or concerns really well . I have found the whole team to be very supportive in what is obviously a really difficult time when a loved one needs to move into a residential care setting.

Reply from Kayley Sparrow, clm at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights feels like the right place for your mother. We'll be sure to share your kind words with the whole team -…read more

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Review of
Beaconsfield Heights Care Home - Avery Collection
from Nicola W (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Kayley and all the staff have made the transition to a care home for dad as smooth as it could have been. From our initial phone call to settling him in, they have held our hand through out and welcomed dad so warmly.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights staff have made you feel welcome . We'll be sure to share your kind words with the whole team - it truly…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from Janet T (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Our mum has been at Cliveden Manor for nearly six and a half years. Our mum is up on the Willows the Dementia suite. During this time our mum has been looked after with love and care. All members of staff are Caring and Supportive for mums needs especially the Willows staff. Many great Activities

for all residents. Mum enjoys the singing the best. Also the food is very well presented and always great choices. Laundry and housekeeping team are always great.

Reply from Karen Holmes, Home Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words and for sharing your experience of your mum's time at Cliveden Manor. It means a great deal to us to know that she has felt loved and well cared for over the past…read more

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Review of
Beaconsfield Heights Care Home - Avery Collection
from M T (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

We've looked at a lot of care homes and this one felt right because the moment you walk into Beaconsfield Heights care home it feels like walking into a really lovely hotel the staff is so caring and attentive they residents look so happy. They have so many different activities on everyday there's food

and drinks available all the time it feels like your on holiday. I wanted a place where my mother in law would not be bored have lots of people to talk to as she was a very social person before her dementia she is so happy there, the staff there always have a smile on their face and is always willing to help. Thank you so much to all the staff there.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your lovely feedback. We're so pleased to hear that Beaconsfield Heights feels like the right place for your mother-in-law. We'll be sure to share your kind words with the whole…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from S B (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Very impressed when we first visited, atmosphere is lovely & staff were great. Dad said to me recently how well he is looked after and when I visit I totally agree.

Reply from Louise Palmer, Client Liaison Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your review and feedback regarding your father who came to live with us here at Cliveden Manor last year. He is a delightful resident, very happy indeed, always has a smile on his face…read more

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Review of
Beaconsfield Heights Care Home - Avery Collection
from L T (Son of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My mother has recently become a resident at Beaconsfield Heights. From the initial communication around choosing a care home through to mum moving in, the whole team were supportive, empathetic and genuinely welcoming during a challenging time for all of us to navigate.
The atmosphere is always friendly

and positive and the activities everyday give a purpose for the residents. Being new to this stage of life, we continue to ask questions as to how everything works from nursing care to personal care. The staff are always proactive in their responses and have a "can do attitude" in every department.
So far so good. Thank you.

Reply from Kayley Sparrow, CLM at Beaconsfield Heights Care Home - Avery Collection

Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt supported throughout the process. It's our pleasure to care for her, and we're…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from D A (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

My mother has made good progress since arriving from hospital. Rooms are comfortable and well equipped. All staff are exceptionally nice, caring and supportive. The challenge seems to be response time to requesting support. Sometimes my mother can wait up to an hour for someone to attend to her call.

Staff seem to be very busy and consideration should be given to the ratio of carers to residents.

Reply from Karen Holmes, Home Manager at Cliveden Manor Care Home - Avery Collection

Thank you for taking the time to share your feedback. We're so pleased to hear that your mother has made good progress since arriving and that you've found the rooms comfortable and our team caring…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from Simon F (Son of Resident) published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

Dad spent 5 very happy months here. He thrived on the easy and relaxed atmosphere and social interaction, and loved all the staff (clearly had his favourites, though!). The facilities are superb - it's great to be able to enjoy a coffee together in the cafe, or a meal in the restaurant. The whole team

were easy to interact with throughout - thoughtful, caring and patient, even through difficult times. It comforted the family greatly to know that Dad was so comfortable and happy here.

Reply from Louise Palmer, Client Liaison Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your very kind and considered review, it is very much appreciated and will be shared with all the staff here at Cliveden Manor.It was such a pleasure to have your father here as a…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from J F (Nephew of Resident) published on 11 July 2025 Submitted via Postal Card • Report

Overall Experience

Great reception when my uncle arrived.
The Client Liaison Manager is a star!

Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for the 5 stars! We're thrilled to hear your uncle received a great reception. Our Client Liaison Manager will be delighted to hear your kind words - she's truly a star! We…read more

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Review of
Milton Court Care Home - Avery Healthcare
from Gary C (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

My review of Milton Court Care Home is very good.the care that my mother receives is very good. She always look's clean and tidy and happy whenever I come in to visit.The staff are always pleasant and well mannered and treat my mum well. The room my mum has is nice and well furnished and is always clean

and presentable. There is always clean washing, available for my mum anytime she may need clean clothes.

Reply from Christina Stuit, Client Liaison Manager at Milton Court Care Home - Avery Healthcare

Thank you for taking the time and effort to give us a favourable review. We do appreciate it you.

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Review of
Milton Court Care Home - Avery Healthcare
from Lorna R (Wife of Resident) assisted by family/friend published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care given to my husband at all times, nothing is too much trouble. Special thank you to:
Financial manager and two carers in particular
Just a wonderful care home, warm and welcoming at all times.

Reply from Deepu Ravindran Pillai, General Manager at Milton Court Care Home - Avery Healthcare

Thank You very much for your time to complete the Review.We are happy to hear that your husband is well cared at Milton Court Care Home.

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Review of
Milton Court Care Home - Avery Healthcare
from Andrew W (Friend of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

I have visited my good friend in May and March 2025 and she is full herself and I can't pay a compliment biggest than that for what you all do. Thank you everybody.

Reply from Deepu Ravindran Pillai, General Manager at Milton Court Care Home - Avery Healthcare

Thank You Very Much for your time to complete this review, much appreciated.

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Review of
Beaconsfield Heights Care Home - Avery Collection
from Debbie A (Friend of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

Without doubt the best facility ever! All of the staff from housekeeping up to senior management are absolutely amazing. Nothing is too much trouble and they are all available and happy to help. Communication is first class. Food is excellent with a great choice. Activities are varied and regular. Nobody

is left out. Trips out are also fun and frequent.
A first class care home that feels like home.

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Review of
Beaconsfield Heights Care Home - Avery Collection
from Karen R (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Putting Mum into a care home was not an easy decision to make but from the very first day we knew it was the right one. Due to the kindness, respect and attentiveness shown to Mum by all staff members she settled in very quickly. The atmosphere at the home is extremely welcoming and offers a range of

fun and engaging activities. Communication with the family is good and I now have peace of mind that Mum is in a safe and nurturing environment. I should leave the last few words to Mum who said "Everyone here is so kind to me, they are always smiling and can't do enough for you".

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Review of
Cliveden Manor Care Home - Avery Collection
from Richard D (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother's care at Cliveden Manor Care Home has been excellent throughout, for which her recovery benefited greatly. Everyone involved in her stay- from carers through to management - made her feel welcome and truly cared for. The setting was beautiful, and my mother enjoyed taking in the scenery as

part of her daily routine.

Reply from Louise Palmer, Client Liaison Manager at Cliveden Manor Care Home - Avery Collection

Thank you for taking the time to reply to us here at Cliveden Manor, it is very much appreciated by all the staff. I am really pleased that your mother enjoyed her stay with us, she was a delight to…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from Corinne B (Resident) assisted by family/friend published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

I moved here in February 2024 and it feels like my home. It is very friendly, the staff are very caring and appreciateive of what I can do. All the staff are always there if I need help, and they help me preserve my independance. I enjoy and benefit from the social rooms here, the restaurant, and the

games. I have made new friends and acquaintences which makes getting older easier.

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Review of
Cliveden Manor Care Home - Avery Collection
from Catherine C (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

Since my mother moved here she is healthier and happier than ever before. It is a relief to me to know that my mother is being well looked after and that she is encouraged to be independent. The staff are all very friendly and helpful. I particularly appreciate all the activities that are planned (everyday!).

My mother has more friends and variety in her life now than ever before. Also it is very clean here. I cannot recommend this home enough!

Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words! Were absolutely thrilled to hear that your mother is thriving here and that you feel at ease knowing shes in good hands. Our team works hard to create a…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from Eleanor D (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report

Overall Experience

My mother arrived at Cliveden with very short notice. She came straight from hospital after surgery at the age of 101 and she was treated with great kindness and dignity. She was assessed and all her many needs were met without fuss.
The administrative staff were very friendly and obliging which made

everything easier for us as a family.
The atmosphere was relaxed and grandchildren and greatgrandchildren were able to visit.
Despite lack of mobility hairdressing and mancure/pedicure were provided.
Parking and visiting presented no problems and we could always get a coffee.

Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for taking the time to share your kind words. We're so pleased to hear that your mother was treated with the care, kindness, and dignity she deserves during her stay at Cliveden…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from J S (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report

Overall Experience

My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in recommending

Cliveden Manor.

Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your mother was comfortable during her stay at Cliveden Manor, and that our team was…read more

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Review of
Cliveden Manor Care Home - Avery Collection
from Peter C (Friend of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all.

Now when we arrive her tail starts wagging and doesn't stop till she leaves.
During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.

Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for sharing your experience! We're delighted to hear that your friend has been receiving such excellent care at Cliveden Manor, and it's wonderful to know that both residents and…read more

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Care Homes Owned by Avery Healthcare Group in Buckinghamshire

Avery Healthcare Group Locations in Buckinghamshire (3)

Avery Healthcare Group Reviews in Buckinghamshire (350)

Beaconsfield Heights Care Home - Avery Collection

Beaconsfield Heights Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Beaconsfield Heights Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Beaconsfield Heights Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Milton Court Care Home - Avery Healthcare

Milton Court Care Home - Avery Healthcare

Milton Court Care Home - Avery Healthcare

Beaconsfield Heights Care Home - Avery Collection

Beaconsfield Heights Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Cliveden Manor Care Home - Avery Collection

Awards / Recognitions (12)

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