Avery Healthcare Group in South Gloucestershire | 2 Care Homes

Review of
Avon Valley Care Home - Avery Healthcare
from C C (Daughter of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident for 6 months and I am very happy with the care she receives. The staff are so lovely, friendly and very caring. I feel that Mum is safe and well looked after.
The wellbeing member of staff is excellent and provides a great variety of activities and entertainment for the residents.
The

home is clean and well maintained and any issues are resolved quickly.
Mum is generally happy there and I believe this is the best place for her.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

We love having Mum here, she really has settled and made lots of friends. We are glad you are happy with the service we provide and appreciate you taking the time to leave such a lovely review.

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Review of
Avonmere Care Home - Avery Healthcare
from Dave D (Son of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My 89 year old mother,has just moved into Avonmere from an extra care facility and the difference is uncomparable. She was rapidly deteriorating at her previous place due to food and care quality. She's almost like a different person and has only been at Avonmere a week. The care staff are all absolutely

wonderful,nothing is a problem, they are bright,cheery and everyone came too mum's room and introduced themselves,which shows how kind and caring they are. The food is absolutely superb and the 5 star chef really pulls out all the stops. There is so much going on there It's a joy to visit. It's lovely sitting in the well manicured gardens on a sunny day. Let's not forget the manager and her excellent admin staff,everyone plays an important part at Avonmere. Mum is a different person now and feels very safe and secure and this is all due to everyone at Avonmere.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your heartfelt review. We're truly delighted to hear that your mother has settled in so well at Avonmere and that you've already seen such a positive transformation in her. It means the world to us to know that she feels safe, secure, and cared for-it's exactly what we strive for every day.Your kind words about our care team, chef, gardens, and admin staff will be shared with everyone-they'll be thrilled to know their efforts have made such a difference. Creating a welcoming and supportive environment is a team effort, and feedback like yours reminds us why we do what we do. Thank you again for taking the time to share your experience.We look forward to continuing to support your mum and making Avonmere a true home for her.

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Review of
Avonmere Care Home - Avery Healthcare
from A D (Daughter-in-law of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

My mother-in-law is well cared for by professional staff who show respect, kindness and thoughtfulness tot he residents. There are many activities to join in with and the home is clean and attractive.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words. We're truly grateful for your feedback and are delighted to hear that your mother-in-law feels well cared for. Our team is dedicated to creating a respectful, kind, and engaging environment for all our residents, and it means a great deal to know that this is being reflected in your experience. Thank you

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Review of
Avonmere Care Home - Avery Healthcare
from Linda B (Wife of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

My husband has Parkinsons disease with dementia and in November 2024 he was admitted to Avonmere care home because of my own health issues. The care he has received at Avonmere has been amazing. The care staff are really fun, friendly, patient & caring & he loves to chat with them. In fact, all

the staff we've seen on site are welcoming and helpful. The building itself is very light & clean and aesthetically pleasing with a library, games room, several comfortable lounges and an immaculate private dining room in addition to the two main ones. The food is very good, especially the home made cakes! There is always something going on at Avonmere to entertain or involve the residents in activities. There is a games room, library, cinema. salon & several comfortable lounges to use too. My husband will be coming home soon, but we will really miss everyone.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful review. We're truly touched by your words and are so pleased to hear that your husband has felt happy, engaged, and well cared for during his time at Avonmere. It's our privilege to support both residents and their families, and we're glad our team helped make a challenging time a little easier for you both.We'll certainly miss him and you too, but we're heartened to know you'll be leaving with good memories. Wishing you all the very best for when he returns home. Please don't hesitate to stay in touch-our doors are always open.

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Review of
Avonmere Care Home - Avery Healthcare
from Robbie F (Son of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Avonmere Care home is a fantastic purpose built care home with great facilities but it's made even better by the staff that work there.
Everyone goes the extra mile to ensure the safety and wellbeing of residents are kept to the highest standards possible.
My father has been a resident since October

2024 and has been very well looked after and is safe and happy.
I can't speak highly enough of the exceptional management and staff.
Five stars and highly recommended. Well done everyone.and thankyou all for your efforts.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful words about Avonmere Care Home. We're truly touched by your heartfelt review and delighted to hear that your father is happy, safe, and well cared for. Our team works hard every day to provide not just excellent care, but also a supportive and welcoming environment for all our residents and their families. It means the world to us to know that our efforts have made a positive difference.Your recognition of the staff and management is deeply appreciated-we will be sure to share your comments with the entire team. Thank you once again for your recommendation and trust.

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Review of
Avonmere Care Home - Avery Healthcare
from A S (Daughter of Resident) published on 13 June 2025

Submitted via Website • Report

Overall Experience

My Dad has recently moved into Avonmere Care home . He's settled in really well thanks to all the professional and compassionate staff. The environment is light and airy and there are plenty of staff to manage the residents needs, which are well catered for.
The team manages a great age-appropriate

activity schedule which is well attended and keeps everyone happy.
The food is great and whilst Dad is picky, this is not a problem as the catering team is very flexible. Overall both my Dad and our family are really happy with the level of care and we look forward to spending more time with him as it's such nice place to visit

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your Dad has settled in well at Avonmere Care Home and that you and your family are happy with the care hes receiving. Its wonderful to know that our staff's compassion and professionalism have made a positive impact, and that the environment, activities, and flexible catering have all contributed to his comfort and happiness. We truly value your trust and look forward to welcoming you during your visitsit's always a pleasure to see families spending quality time together here

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Review of
Avon Valley Care Home - Avery Healthcare
from J B (Sister-in-law of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

I am so happy and satisfied with the excellent care received by my sister-in-law in this care home. They are so caring, thoughtful and make everyone feel special. My sister-in-law asked me why didn't she go there sooner.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

This is so lovely, thanks so much for taking the time to leave us a review. is very settled and happy. it's as though she has been with us forever!

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Review of
Avon Valley Care Home - Avery Healthcare
from Sarah L (Daughter of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience

Cannot fault the care home at all. Staff always polite, friendly, always willing to help if needed. Lovely atmosphere in the care home and with management always polite and helpful. My mum is really happy here. Always something going on with activities which is really good. Even when my mum was ill

the staff were really good, nice to know my mum is in good hands and don't need to worry.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we really appreciate it. We are so glad that Mum has settled in well with lots of friends. We love having her here and are glad that you are happy with the service we provide.

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Review of
Avonmere Care Home - Avery Healthcare
from C H (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

My Dad was in Avonmere on the memory floor for 5 months. He settled in really well thanks to all the wonderful caring staff. He was very happy living there and enjoyed the trips out with them.
All the family loved visiting him, as all the staff made all welcome.
Nothing was too much trouble and you

felt at ease asking the staff for anything.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your feedback. We are happy that Dad settled well while he was a loved resident with us, transitioning can be so difficult. We are fortunate at Avonmere, our staff are committed to their roles and care about the wellbeing of our residents and their loved ones. We wish you all the best for the future.

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Review of
Avonmere Care Home - Avery Healthcare
from I F (Daughter-in-law of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident here for over six years, probably currently the longest-standing resident. She has lived there through Covid and many management changes, but throughout this, we have had no cause to fault her care. She has, in the past, benefited greatly from the activities and

although her involvement in these has declined greatly over the last year or so, she still benefits from the social aspects of residing here.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for taking the time to complete a review of the care home. These reviews make a difference and are always shared with the team so that they can see how appreciated they are! We are so grateful for your kind words.

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Review of
Avonmere Care Home - Avery Healthcare
from John F (Son of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

Staff are very friendly, though do not always have enough time to carry out necessary tasks such as showering the residents when requested.
Also, housekeeping is not always up to a high standard and requests have to be made for bin emptying and floor vacuuming.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi John, thank you for leaving us a review, I am glad that you felt the care and support that was delivered at Avonmere was four out of five. I apologise for your experience with the cleanliness of the home, we have recently recruited a full team of housekeeping and are working hard to ensure that we stay that way! Please do come and see me if you have any further concerns so that I can work to rectify them.

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Review of
Avonmere Care Home - Avery Healthcare
from Kevin B (Son of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

Excellent care given by all members of staff. Lots of time and care are given to all residents. Mum is very happy, seen a vast improvement in her physical and mental health. Well done to everyone. Keep up the good work.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Kevin, thank you so much for your review and kind words about our team here at Avonmere. I am glad that Mum is happy and that you feel that she is safe and well cared for. I have shared this with our team who are the ones that are making the difference. Again, thank you!

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Review of
Avonmere Care Home - Avery Healthcare
from Adele M (Granddaughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

My grandmother has been in Avonmere for nearly 2 years. The staff are always pleasant and helpful. The facilities and food are excellent. Avonmere has always been professional. My grandmother enjoys the home and feels safe there, and they always seem to have a range of interesting activities for the

residents. Highly recommend.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Adele, thank you so much for your kind words and for taking the time to leave all the team at Avonmere a review. I have shared your comments with the team that strives to improve the lives of others. We look forward to seeing you again!

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Review of
Avon Valley Care Home - Avery Healthcare
from R H (Daughter-in-law of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience

Lovely staff and facilities. Lots of activities are ongoing. Sometimes basic care could be improved eg old flowers left in the room, personal care/skin care. Think this is due to staffing numbers.

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Review of
Avon Valley Care Home - Avery Healthcare
from J H (Brother of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

The care home and the staff are excellent and my sister who is a resident is very happy and relaxed living in the home.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we love you visiting! Remember, there is always a tea maid job waiting for you!

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Review of
Avon Valley Care Home - Avery Healthcare
from A H (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

The home is overall good - clean rooms, friendly staff.
More variety of activities would be beneficial to residents.
Better communication between staff and family members needs to be addressed.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Many thanks for your review, I will pass this on to the staff to make sure better communication is given. We are glad Mum-in-law has settled in.

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Review of
Avon Valley Care Home - Avery Healthcare
from L B (Niece of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

Vintage cars - Well organised event, the staff are super helpful and enjoyed by my aunt, good interactive chats by organisers explaining all about the cars. These types of events are always enjoyable and get the residents out of their rooms for a change.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

A great event! Thank you for the lovely feedback. We appreciate it.

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Review of
Avon Valley Care Home - Avery Healthcare
from R P (Granddaughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

There isn't a bad word I can say about Avon Valley, my grandmother is so happy and content here. She has received such fantastic care. All the staff are so lovely and kind. We as a family absolutely love the time and planning that goes into the enrichment activities done with residents. Grandma especially

loved dancing and singing along to the olds.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Wow! Reviews like this make it all worthwhile. Thank you for taking the time to leave such a lovely review, it really means a lot to us.

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Review of
Avon Valley Care Home - Avery Healthcare
from N B (Niece of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

Our aunt moved here in February 2024 and from the initial visit when we looked around it just felt like the right place for her. She continually reassures us 7 months in that she's happy and couldn't ask for a better place to be. The staff are simply amazing, demonstrating a high standard of care and

professionalism at all times. They are friendly and welcoming and make us extremely confident the right choice was made for our aunt!

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review. She has settled in so well, it's like she's been here forever!

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Review of
Avon Valley Care Home - Avery Healthcare
from J B (Nephew of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

We moved my aunt into Avon Valley in February this year following her starting to struggle on her own. We had carers caring in twice a day but she had lost her sparkle. She took to the place immediately thanks to the brilliant staff and fantastic care given at Avon Valley. The staff, fellow residents,

and families we've met have all been lovely.
We can see how happy my aunt is again, her sparkle has definitely returned.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

To see her 'sparkle' really brightens our day! Thank you for choosing Avon Valley. We really appreciate your feedback.

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Care Homes Owned by Avery Healthcare Group in South Gloucestershire

Avery Healthcare Group Locations in South Gloucestershire (2)

Avery Healthcare Group Reviews in South Gloucestershire (201)

Avon Valley Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avonmere Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

Avon Valley Care Home - Avery Healthcare

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