Care Homes Owned by Avery Healthcare Group in Dorset

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in Dorset

Only the locations & reviews in Dorset for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 9944 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Dorset (2)

 - Browse 2 Care Homes owned by Avery Healthcare Group in Dorset
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Westbourne Tower Care Home - Avery Collection
16/18 Poole Road, Westbourne, Bournemouth BH4 9DR 
"Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of…"   Read all 288 reviews
  • from £1,450 / week
  • 114 Rooms
Location Type Care Home

Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth. Rooms dedicated to respite stays ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Southbourne Beach Care Home - Avery Collection
42 Belle Vue Road, Southbourne, Bournemouth BH6 3DS 
"Comparing experience with last home visited this place is like a friendly hotel. Maintenance dealt with quickly. Hard to leave my own home…"   Read all 178 reviews
  • from £1,400 / week
  • 104 Rooms
Location Type Care Home

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Avery Healthcare Group Reviews in Dorset (466)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Westbourne Tower Care Home - Avery Collection

from Richard C (Son of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are attentive and friendly - always helpful and sensitive. Show keen initiative anticipating needs. A bespoke personal service of star quality. We are so pleased to have my mum in such a warm safe and secure environment. Gourmet cuisine in 5-star facilities
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you so much for your kind words. Our staff enjoy looking after our residents and the dining staff are exceptional, catering to so many tastes, likes dislikes etc is never easy, but everything is done with a smile. It is lovely residents like your Mum who make our home a special place.
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Review of

Southbourne Beach Care Home - Avery Collection

from Michael M (Resident) assisted by family/friend published on 16 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comparing experience with last home visited this place is like a friendly hotel. Maintenance dealt with quickly. Hard to leave my own home but I know I'm safe and cared for here.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you for taking the time to leave a review. We truly appreciate your feedback. We are pleased to hear that you feel safe, well cared for, and comfortable during your stay with us. Our team aims to provide a friendly and supportive environment for all residents, and it's reassuring to know this has been your experience.
If there is anything we can do to further support you, please feel free to let us know.
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Review of

Southbourne Beach Care Home - Avery Collection

from Kerry M (Daughter of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot rate this place enough- after having a bad experience in previous home I am so pleased we viewed Southbourne Beach. Friendly, clean, caring, amazing food, wide range of activities and trips out. Overall extremely pleased that my father is in a safe environment. Staff are so lovely and have
time to chat with residents. They seem to know everyone's name.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you so much for your wonderful review!
We're truly delighted to hear that your experience at Southbourne Beach has been such a positive one, especially after a difficult time elsewhere. Knowing that your father feels safe, well cared for, and surrounded by friendly faces means the world to us.
Our team works hard to create a welcoming, homely environment - from keeping the home spotless, to preparing great food, to offering engaging activities and meaningful conversation. It's lovely to hear that this has come across and that our staff have made such a difference.
Thank you again for taking the time to share your thoughts. We feel privileged to be part of your father's journey and are always here if you need anything.
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Review of

Westbourne Tower Care Home - Avery Collection

from Michael T (Son of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westbourne Tower is always a joy to visit, friendly, clean + welcoming. Always feels more like a hotel than a care home. I find mum is being cared for with sensitivity, dignity + respect which is a huge comfort to me. Thank you.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much for trusting us,, its been quite a journey and I am pleased you can see how lovely our home care team, housekeeping team and chefs are. Your Mum is such a lovely addition to our Westbourne Tower family.
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Review of

Southbourne Beach Care Home - Avery Collection

from Joyce L (Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been pleasant and at the same time overpowering! I was at first very ill and confused with the badly broken arm, couldn't stand up and in great pain all over! Your excellent nursing staff have "sorted me out", and I can now start to relax and enjoy my "new home".
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you for your lovely feedback. Were so pleased our team could support you through such a difficult time, and its wonderful to hear youre now feeling more settled and comfortable in your new home.
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Review of

Westbourne Tower Care Home - Avery Collection

from L S (Friend of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was lovely to see Elizabeth so well cared for and staff so attentive.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou for your kind comments, our team work really hard to ensure every day is a happy one for the residnets.
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Review of

Southbourne Beach Care Home - Avery Collection

from B P (Wife of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my husband has been at Southbourne Beach Care Home he has improved immensely. The staff are kind and caring and so patient. Morgan is an excellent manager and nothing is too much trouble. We would not hesitate to recommend Southbourne Beach Care Home to anybody seeking care.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you so much for your wonderful feedback!
We're delighted to hear that your husband has improved and that you've had such a positive experience with our team. Our staff work hard to provide kind, patient, and compassionate care, and it means the world to know this has made a difference. Morgyn and the whole team will be thrilled to hear your kind words.
Your recommendation is truly appreciated, and we're so glad you feel confident in the care we provide. If there's ever anything more we can do to support you or your husband, please don't hesitate to reach out.
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Review of

Southbourne Beach Care Home - Avery Collection

from Michelle P (Daughter of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're very grateful for the excellent care that Dad has received at Southbourne Beach Care Home. Morgyn is an excellent manager, nothing is too much trouble, and everything that we've needed for Dad's care after a brain injury we've received. I highly recommend this care home, having experienced poor
care at 2 previous homes. Thanks to all the staff.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you so much for your kind words and recommendation. We're delighted to hear that your dad has received the care and support he deserves, and that Morgyn and the team have made such a positive difference. Providing compassionate, high-quality care is at the heart of everything we do, and feedback like yours means the world to us. We'll make sure your message is shared with all the staff-they'll be thrilled to know their efforts are appreciated.
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Review of

Westbourne Tower Care Home - Avery Collection

from L L (Daughter-in-law of Resident) published on 14 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and help is extremely good and all the staff are very attentive. I feel that Mary is in the best possible environment for her needs. The rooms are clean and spacious with good facilities. I would recommend Westbourne Tower to any potential residents. The atmosphere is warm and friendly.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you so much and in particular for your great insight and understanding. Our staff work hard to get things right for the resident and it is always very special when families appreciate what they are trying to achieve.
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Review of

Westbourne Tower Care Home - Avery Collection

from Chris L (Son of Resident) published on 14 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of all the staff is first class. Everyone is attentive and helpful, and nothing is too much trouble. I feel that mum is in safe hands and is receiving the best possible care and help. The rooms and facilities are very good, and the whole building is clean and well-maintained. Any concerns are
acted on promptly and helpfully. There is a positive air to the whole place.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you for your kind remarks. Our staff work hard to keep things nice, and the rapport they have with the residents adds to their well being. It is lovely families who help support our residents which makes our home a happy place.
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Review of

Southbourne Beach Care Home - Avery Collection

from Joe M (Respite Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been a pleasure to stay here and would recommend it to anyone who needs care, the people in charge and all the staff look after you and are always pleasant no matter what your needs are.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you so much for taking the time to share your feedback following your recent stay at Southbourne Beach Care Home. We're delighted to hear about your experience and truly appreciate your kind words. It was a pleasure having you with us, and we look forward to welcoming you back to the home again in the future.
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Review of

Southbourne Beach Care Home - Avery Collection

from Edward B (Son of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I chose to join in time for Mum to join in with the yoga session. It was led by Molly, who I thought was outstanding in terms of her calm and friendly manner, clarity, recognition of each resident by name when they made any effort and positive approach.
She easily coped with occasional reluctance
from a resident and made the very large group individual. I've always found the care staff professional and welcoming. This session demonstrated the quality of the therapeutic activities.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Southbourne Beach Care Home and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones, and we are pleased to hear you have felt this too.
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Review of

Westbourne Tower Care Home - Avery Collection

from S T (Daughter of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home, stepped in at the last minute to support my mum.
Mum liked the food, especially the puddings, she liked the homely feel of the room.
Mum said all the staff could not do enough for her.
Mum said the nursing team and carers all supported her needs.
A special thanks to the management
team for supporting her stay.
Mum had her hair cut, nails checked by the in house chiropodist and her daily paper.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you so much for your lovely comments. Our staff work so hard to make our residents feel special and cared for. The nurses are on duty 24 hours a day, which is so reassuring for our more poorly residents. Thank you for trusting us with your lovely mum. It is always a difficult decision to make, particularly when she loved her home so much!
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Review of

Westbourne Tower Care Home - Avery Collection

from P C (Son of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care given to our mother. The staff are so attentive and and warm. The home is a hive of activity it is also as amazingly attractive building with gardens and terraces. Just feel the right place for mum.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you so much, it takes time to appreciate just how dedicated our team are and you guys have totally embraced the whole journey. Your Mum is such a character, she always makes me smile.
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Review of

Westbourne Tower Care Home - Avery Collection

from Arnie A (Friend of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very happy here. The staff are excellent and friendly. The home is immaculate, and the facilities are very good.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you so much. Also, thank you for being such a positive influence on our staff and residents.
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Review of

Southbourne Beach Care Home - Avery Collection

from C J (Resident) published on 18 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came last year for a short visit whilst my family were travelling abroad and so was familiar with the care home, recently, as we agreed it was the right time for me to need permanent care I was very happy to return. I have now completed my first week and can honestly say it is the right decision everyone,
all staff and carers have been so welcoming and lovely and helpful already, I know I am going to be very happy.
Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery CollectionThank you for your kind words. We believe we have a fantastic team here at Southbourne, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Southbourne Beach Care Home, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home.
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Review of

Westbourne Tower Care Home - Avery Collection

from Andrew B (Brother of Resident) published on 15 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident of Westbourne Tower for 2 1/2 years. She has been suffering from dementia this entire period. In the beginning, the attention and affection she received from the care home nurses were brilliant. Now that she is entering the last chapter, the care she has received has been
extraordinary. Much love and thanks to everyone at Westbourne Tower Care Home.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you for these kind words. Your sister has truly seen the whole range of care, activities, nursing and end-of-life care. It has been a privilege for us all to get to know her and her family. Thank you for always being so supportive of our staff and home.
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Review of

Westbourne Tower Care Home - Avery Collection

from R R (Granddaughter of Resident) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming home staff cannot do enough for my grandma. Very clean and snack, tea and coffee available. Grandma has a good variety of food to eat. I love coming to visit grandma as its a lovely place to be. Highly recommended to anyone seeing a home for a family member.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThank you for your kind words. Your Grandma is a very welcome addition to our resident family. We are also very grateful for the kind, caring input of you as family members. All, our residents look forward to your visits and your Grandma is super proud to show you all off. Our team love the positivity and enthusiasm, it makes working here very pleasurable!
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Review of

Westbourne Tower Care Home - Avery Collection

from S M (Son of Resident) published on 30 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents and staff are very helpful. It is comfortable, clean, food is good would recommend Tower care home.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou, the whole team try very hard to ensure residents families and team colleagues have a good experience. It helps when we have lovely grateful residents like your parents and very supportive family members
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Review of

Westbourne Tower Care Home - Avery Collection

from Kathryn J (Daughter of Resident) published on 23 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed respite care to recover from a fall and being my mother's carer it was great that she could join him and stay in the same room during my father's rehabilitation. The staff are very caring and thoughtful, they have managed to get my father mobile, feeding and washing himself so that
he can return home and maintain some independence. The cleanliness and attention to detail as well as the administration is excellent, a member of staff offered me so much support helping to get my father discharged from hospital and settling my mother in. The food and meal service is like a hotel, with lots of choice and options to suit the individual. The exercise classes have challenged my parents and the gardens are beautiful to sit in and enjoy. I highly recommend Tower care home.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much for choosing us. Your parents were an absolute delight we all wanted them to stay, but are super pleased that they are able to go home and continue with their lives. Its a credit to all of you that they were recommended or home by neighbours and that they knew so many people in our home. Demographic Profiling at its best! I love it that the family are so close and they are super proud of you all. I hope we see you all again.
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Awards / Recognitions (13)

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