Avery Healthcare Group in Berkshire | 3 Care Homes

Review of
Ascot Grange Care Home - Avery Collection
from P B (Brother-in-law of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Your palliative care is fantastic and can not be beaten. My sister in law was only with you for a short time, but her whole family were supported by everyone. The management, care team, hospitality staff and reception could not have been more supportive. Thank you all. We would recommend your lovely

home to anyone that we know for nursing or supported living.

Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery Collection

Thank you for your feedback and kind words - I have shared these with the whole team. We are sorry for your loss and feel privileged to have been chosen and included in your sister in law's…read more

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Review of
Ascot Grange Care Home - Avery Collection
from E R (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum was cared for with compassion and sensitivity by the kindest group of people I have ever met. They work brilliantly as a team, and that includes cleaning, catering and maintenance. They adapt to individual needs, staff always greeted us every time we met. The environment is warm and secure. I

would highly recommend Ascot Grange Care Home.

Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery Collection

Thank you for your kind words. Mum is very missed by all the staff at Ascot Grange. I have passed on your comments to the whole team. Take care.

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Review of
Ascot Grange Care Home - Avery Collection
from William S (Husband of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

I cannot overestimate the excellent care and professional help that my wife received at Ascot Grange. A very big thank you to all the wonderful staff. Especially, Mark, Gill, Ellen, and Irene - they really saved my wife's life after her horrible experience at the hospital.

Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery Collection

Thank you William. Madeleine is very much missed here at Ascot Grange, but we are so pleased that she has recovered and returned home now. I have passed on your lovely feedback to the whole team.…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from J H (Wife of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

From the moment contact was made with Sonning Gardens the family felt they were in good ,caring hands and this never changed during the few weeks my husband stayed prior to taking his last breath due to terminal cancer.
His room was lovely with views over the beautiful gardens. All the staff were kind

and thoughtful and gave him excellent care according to his changing needs as his condition deteriorated. Where possible he was encouraged to join in with the variety of activities provided or visited in his room by well being staff . He had little appetite but the food from the kitchens was of a very high standard and would cook special light meals if he asked.
As family members we were also cared for and given support at a very difficult time for us all and we are all eternally grateful that my husband was able to spend the last days of his life in Sonning Gardens where he was always able to retain his dignity due to the high quality of care given.
To all the staff,a huge thank you!

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

We're truly touched to hear your appreciation for our team and the care your husband received. It means a great deal to us to know that you all felt supported and cared for during such a difficult…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Lucy M (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

I can't rate Sonning Gardens Care Home highly enough. From our initial show-around with Tracey, who was extremely warm and welcoming, to moving Dad into the care home, every member of staff I came into contact with was so polite and friendly. The home itself is just lovely - from the warm, inviting

entrance to my dad's room, which was modern, extremely well equipped, and thoughtfully decorated, with a beautiful view across the gardens. Sonning Gardens completely dispelled any preconceptions I had about care homes being tired, dated, or dull. All the staff are kind, caring, and patient. The range of activities on offer is truly remarkable - every time I visited, there was always something going on, whether it was a themed dinner, a live pianist, or a film screening. It was difficult for my dad to have to go into a care home, but it was such a comfort knowing he was in such a lovely environment, cared for by such a wonderful team. Thank you, Sonning Gardens.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your wonderful five-star review. We are delighted that your fathers time at Sonning Gardens was felt with warmth, care and kindness from the team. It is lovely to know that our…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Nigel D (Son of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mum moved in to Sonning Gardens in August. Her room is beautiful and she is really happy with it. She has access to the gardens directly from her room and it has a big wet room / bathroom and a kitchenette. Generous wardrobes and lovely matching furniture.
The staff are all lovely and great management

too.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for sharing such lovely comments about Sonning Gardens and the team. We are thrilled to hear that mum is enjoying her beautiful room and comfortable surroundings - we take pride in…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from G P (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My 95 year old mother moved to Sonning Gardens Care Home a month ago after being unable to manage at home by herself.
We have been very pleased with the care, support and professionalism of the home.
The staff have always been extremely kind and helpful.
The accomodation, food and gardens are excellent
There

are regular activities and trips which my mother enyoys.
Many thanks to all the staff for their care and kindness.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to write a positive review. We're delighted to hear that you've had a positive experience with our team. Our staff are dedicated to creating a warm, supportive…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Stewart P (Son of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

The home is a friendly and welcoming place.

The social interaction it gives between residents and residents with staff has given my Mum a new lease of life.

The food is good, and the access to snacks and hot drinks throughout the day is very nice.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your wonderful 5-star review. We're absolutely delighted to hear that your mother has found a new lease of life since joining us. Supporting our residents to live with purpose,…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Fuzlin E (Respite Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

I highly recommend Sonning Gardens Care Home. My aunt stayed there for respite care and absolutely loved her time. From our very first visit, the client liaison manager was incredibly helpful and accommodating, even at short notice. She was an absolute pleasure to deal with.
The care my aunt received

was exceptional. Every carer we encountered was genuinely kind, attentive, and compassionate. A special thanks to one of the staff members, who was a true gem, she kept me updated on everything and went above and beyond to meet my aunt's dietary needs.
Having visited many care homes, I can confidently say that Sonning Gardens stands out. The entire team clearly cares deeply for the residents. The home is clean and both staff and residents appear genuinely happy. It's one of the best I've seen. Thank you again to everyone at Sonning Gardens, truly appreciate everything.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of our care for your aunt. It means a great deal to our team to hear that…read more

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Review of
Astbury Manor Care Home - Avery Healthcare
from Maggie S (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

My Mother moved to Astbury Manor three years ago. In that time she has made many new friends with other residents and staff.
The care provided is first class not only to my mum but also myself.
Everyone from front of house to the lovely hairdresser have time to chat and make you feel part of a big

family.
The activities team are great at offering a selection of activities to keep everyone happy, from trips out to art and crafts.
Thank-you to everyone that keeps my mum happy and safe at Astbury Manor.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother has settled in well over the past three years and has built such…read more

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Review of
Astbury Manor Care Home - Avery Healthcare
from Elizabeth F (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

Mum joined the home at the beginning of August and has decided to stay. It was a big decision for us to make as a family and Mum was understandably initially unsettled. However, with lots of support from ALL the staff in every capacity throughout the home, Mum has settled well, feels 'at home' and is

enjoying the company, the amazing food, the activities and of course the lovely staff, who are always cheerful, smiling, helpful and reassuring.
We didn't know if this would work, but so far so good, so thanks to everyone.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your lovely feedback. We know how big a decision this was for your family, and we're delighted to hear your mum has settled in and now feels at home with us. It's wonderful to…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from F M (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

A wonderful place with wonderful caring staff. Food is lovely and tasty. Rooms clean and well equipped. Only slight issue is that understandably staff cannot come instantly (mum used to 1-2-1 care) so found it a little difficult. Overall I can see myself here when I need help.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind words! Our team takes great pride in providing compassionate care, maintaining a clean and comfortable environment, and serving nutritious, delicious meals. Your…read more

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Review of
Ascot Grange Care Home - Avery Collection
from C B (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother received excellent care during her 2 week respite care. The communication beforehand and during her stay was really good. I really felt the staff made every effort to get to know mum and make her stay as comfortable as possible.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your feedback. It was a pleasure to look after her for your holiday. Thank you for choosing Ascot Grange.

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Review of
Sonning Gardens Care Home - Avery Collection
from Euan F (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

We first visited Sonning Gardens Care Home when my mother had been admitted to hospital after a fall at home. Her dementia was progressing and, as a family, we knew she could no longer live safely at home. We initially arranged a respite stay, but after a week knew this was a perfect setting for her.

She celebrated her 90th birthday whilst in Sonning Gardens and enjoyed seven months of being fully cared for. We found the staff to be welcoming, attentive and my mother always spoke of their kindness. She has a beautiful room, but spent most time in the comfortable lounge area. My mother had been a keen cook and, on our visits, we enjoyed discussing the delicious menu of the day. We are grateful to all the staff for their care and sensitivity. Sonning Gardens gave my mother, at the end of her life, the care she deserved and gave us, as a family, peace of mind.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Ian E (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My Mum recently stayed at Sonning Gardens Care Home for respite care. During my Mums stay we were highly impressed by the professionalism, kindness, thoughtfulness and attention to detail displayed by all the nursing/caring/activity/administration staff at all times.
The Home is beautifully presented

and set in lovely surroundings with a wonderful garden.
My Mum & the whole family cannot thank Sonning Gardens enough for all the help and support provided by all the team whilst in residence.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind words and for taking the time to share your experience of your mum's stay with us. We're delighted to hear that you were happy with the professionalism, kindness and…read more

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Review of
Ascot Grange Care Home - Avery Collection
from Heather G (Wife of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

My husband has had respite breaks at Ascot Grange during 2024/25. On this latest stay, staff greeted us in a very friendly manner, remembering his name and making us feel welcome. His room was spacious and spotless with snacks provided, plus juices, tea and coffee in the kitchenette space which has

been in all his rooms. Staff checked in on all his requirements, offered us a delicious lunch and help unloading all his belongings.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Heather, thank you for your review. We are delighted that you choose Ascot Grange when respite is needed and we are here to support you both. See you both soon.

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Review of
Sonning Gardens Care Home - Avery Collection
from S W (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

My Mum thoroughly enjoyed her stay at Sonning Gardens-so l just had to write this review. This was her first time being away from home and you have given her the confidence in knowing that home from home environments such as yours are nothing to fear. She really enjoyed participating in the wonderful

activity program- not Something she would normally participate in -such a shame you do not offer this on a book-in drop-in basis for respite returners. She thoroughly enjoyed the varied and comprehensive menu, nothing was too much trouble she was even provided with a pack lunch on chemo appointments at the hospital. we have nothing but good things to say about everyone + everything + would not hesitate to recommend.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your review, we look forward to welcoming your Mum back for her next respite stay in the summer!

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Review of
Sonning Gardens Care Home - Avery Collection
from Patricia R (Respite Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

Outstanding.

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Review of
Astbury Manor Care Home - Avery Healthcare
from Elaine H (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

Astbury Manor Care Home has been truly amazing for a close family member. The carers are wonderful, so kind, patient and genuinely caring. The residents are treated like family. The time they take to engage everyone, all smiles, it's honestly such a comfort to know our loved one is in a safe, happy,

stimulating environment. We couldn't be more grateful, thank you.

Reply from Lisa White, Customer Liaison Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to leave such a lovely review. We are truly grateful for your feedback and are so pleased to hear that you had a positive experience with…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from L C (Stepdaughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

There is always a pleasant ambience when entering this home. The bistro is well paced, as is the restaurant. My stepmother's room was large and airy and there was ample room in the private bathroom for her needs. On a less positive side, I did have to ask for the bathroom to be deep-cleaned on one occasion

as it was clearly a health hazard. The food was not up to scratch for such an expensive care home; this is not acceptable and should be addressed more seriously.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Many thanks for taking the time to post a review, your feedback is of great value in assisting us to improve our service. We are sorry that on occasion your experience was not positive and fell below…read more

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Care Homes Owned by Avery Healthcare Group in Berkshire

Avery Healthcare Group Locations in Berkshire (3)

Avery Healthcare Group Reviews in Berkshire (300)

Ascot Grange Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Astbury Manor Care Home - Avery Healthcare

Astbury Manor Care Home - Avery Healthcare

Sonning Gardens Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Astbury Manor Care Home - Avery Healthcare

Sonning Gardens Care Home - Avery Collection

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