Care Homes Owned by Avery Healthcare Group in Berkshire

Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of our care for your aunt. It means a great deal to our team to hear that their kindness, attentiveness and compassion made a positive impact. We are incredibly proud of our staff , who consistently go above and beyond to provide not just professional care, but genuine warmth and support to every resident and their families. Your words are a wonderful reminder of why we do what we do. Please do not hesitate to reach out if we can support you or your aunt further in any way.

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother has settled in well over the past three years and has built such wonderful friendships with both residents and staff. Our team takes great pride in making Astbury Manor feel like a home-from-home, and it's heart-warming to know that you feel part of our family too. We're also pleased that the activities, care team, and even our hairdresser have all helped to make your mum's days enjoyable and safe. Your feedback means so much to us, and we'll be sure to share your comments with everyone at Astbury Manor. Thank you again for your trust and support.

Thank you so much for your lovely feedback. We know how big a decision this was for your family, and we're delighted to hear your mum has settled in and now feels at home with us. It's wonderful to know she's enjoying the food, activities, and especially the company of our cheerful team. We'll make sure to share your kind words with everyone here-it will mean so much to them. We look forward to making many more happy memories together with your mum.

Thank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you appreciated the kindness and sensitivity shown by the team, as well as the comfort of her room and quality of the meals. We believe that everyone deserves to feel valued, respected and at home, and it's wonderful to hear that reflected in your experience. Your thanks have been shared with the team, who were all so glad to have been part of your mother's care. It was a privilege to look after her, and we are grateful for the trust you placed in us.

Thank you so much for your kind words and for taking the time to share your experience of your mum's stay with us. We're delighted to hear that you were happy with the professionalism, kindness and attention shown by our team. Creating a warm and welcoming environment is something we take great pride in, so it is wonderful to know that our home's presentation also stood out to you. It was a pleasure to care for mum and we're pleased that your experience was a positive one for both of you. We look forward to welcoming you back.

Heather, thank you for your review. We are delighted that you choose Ascot Grange when respite is needed and we are here to support you both. See you both soon.

Thank you so much for your review, we look forward to welcoming your Mum back for her next respite stay in the summer!

Thank you so much for your kind words and for taking the time to leave such a lovely review. We are truly grateful for your feedback and are so pleased to hear that you had a positive experience with our care home.Our team works hard to create a warm, safe, and supportive environment for all our residents, and it means the world to us to know that our efforts are making a difference. Your appreciation encourages us to continue providing the highest standard of care every day.If there's ever anything we can do to support you or your loved one further, please don't hesitate to let us know.

Many thanks for taking the time to post a review, your feedback is of great value in assisting us to improve our service. We are sorry that on occasion your experience was not positive and fell below the high standard we set for ourselves. We continually review our environment and dining experience and frequently make changes to our menu in line with residents' preferences, welcoming all feedback as an opportunity to improve.

Thank you so much for your feedback. It was unusual to have a younger resident, but you slotted right in and enjoyed chatting with the older residents. Our carers so appreciate it when residents take the time to thank them and give praise.

We really appreciate you taking the time to write this review. Your Dad was a lovely man and you and your family were so kind and considerate when visiting. Thank you, the team really appreciate your feedback.

Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience. It means a great deal to our entire team to know that the care and support we provide have made a positive impact on both your loved one and your family. Your feedback encourages us to continue doing our best every day. Please don't hesitate to reach out if we can ever be of further support.Kindest Regards

Thank you so much for your lovely review. Its a pleasure to look after your mum here at Astbury Manor. Thank You .