Avery Healthcare Group in Berkshire | 3 Care Homes

Review of
Sonning Gardens Care Home - Avery Collection
from Nigel D (Son of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mum moved in to Sonning Gardens in August. Her room is beautiful and she is really happy with it. She has access to the gardens directly from her room and it has a big wet room / bathroom and a kitchenette. Generous wardrobes and lovely matching furniture.
The staff are all lovely and great management

too.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for sharing such lovely comments about Sonning Gardens and the team. We are thrilled to hear that mum is enjoying her beautiful room and comfortable surroundings - we take pride in…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from G P (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My 95 year old mother moved to Sonning Gardens Care Home a month ago after being unable to manage at home by herself.
We have been very pleased with the care, support and professionalism of the home.
The staff have always been extremely kind and helpful.
The accomodation, food and gardens are excellent
There

are regular activities and trips which my mother enyoys.
Many thanks to all the staff for their care and kindness.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to write a positive review. We're delighted to hear that you've had a positive experience with our team. Our staff are dedicated to creating a warm, supportive…read more

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Review of
Ascot Grange Care Home - Avery Collection
from W S (Husband of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

We found the staff and management to be extremely nice and friendly. All care staff were on hand to help.
Catering was first class. Although the main entrance hall was and is clean and tidy, it is a little dated.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for the review. It has been a pleasure to get to know your wife and the whole family as well.

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Review of
Sonning Gardens Care Home - Avery Collection
from Stewart P (Son of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

The home is a friendly and welcoming place.

The social interaction it gives between residents and residents with staff has given my Mum a new lease of life.

The food is good, and the access to snacks and hot drinks throughout the day is very nice.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your wonderful 5-star review. We're absolutely delighted to hear that your mother has found a new lease of life since joining us. Supporting our residents to live with purpose,…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Fuzlin E (Respite Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

I highly recommend Sonning Gardens Care Home. My aunt stayed there for respite care and absolutely loved her time. From our very first visit, the client liaison manager was incredibly helpful and accommodating, even at short notice. She was an absolute pleasure to deal with.
The care my aunt received

was exceptional. Every carer we encountered was genuinely kind, attentive, and compassionate. A special thanks to one of the staff members, who was a true gem, she kept me updated on everything and went above and beyond to meet my aunt's dietary needs.
Having visited many care homes, I can confidently say that Sonning Gardens stands out. The entire team clearly cares deeply for the residents. The home is clean and both staff and residents appear genuinely happy. It's one of the best I've seen. Thank you again to everyone at Sonning Gardens, truly appreciate everything.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of our care for your aunt. It means a great deal to our team to hear that…read more

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Review of
Astbury Manor Care Home - Avery Healthcare
from Maggie S (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

My Mother moved to Astbury Manor three years ago. In that time she has made many new friends with other residents and staff.
The care provided is first class not only to my mum but also myself.
Everyone from front of house to the lovely hairdresser have time to chat and make you feel part of a big

family.
The activities team are great at offering a selection of activities to keep everyone happy, from trips out to art and crafts.
Thank-you to everyone that keeps my mum happy and safe at Astbury Manor.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother has settled in well over the past three years and has built such…read more

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Review of
Astbury Manor Care Home - Avery Healthcare
from Elizabeth F (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

Mum joined the home at the beginning of August and has decided to stay. It was a big decision for us to make as a family and Mum was understandably initially unsettled. However, with lots of support from ALL the staff in every capacity throughout the home, Mum has settled well, feels 'at home' and is

enjoying the company, the amazing food, the activities and of course the lovely staff, who are always cheerful, smiling, helpful and reassuring.
We didn't know if this would work, but so far so good, so thanks to everyone.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your lovely feedback. We know how big a decision this was for your family, and we're delighted to hear your mum has settled in and now feels at home with us. It's wonderful to…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from F M (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

A wonderful place with wonderful caring staff. Food is lovely and tasty. Rooms clean and well equipped. Only slight issue is that understandably staff cannot come instantly (mum used to 1-2-1 care) so found it a little difficult. Overall I can see myself here when I need help.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind words! Our team takes great pride in providing compassionate care, maintaining a clean and comfortable environment, and serving nutritious, delicious meals. Your…read more

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Review of
Ascot Grange Care Home - Avery Collection
from C B (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother received excellent care during her 2 week respite care. The communication beforehand and during her stay was really good. I really felt the staff made every effort to get to know mum and make her stay as comfortable as possible.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your feedback. It was a pleasure to look after her for your holiday. Thank you for choosing Ascot Grange.

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Review of
Sonning Gardens Care Home - Avery Collection
from Euan F (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

We first visited Sonning Gardens Care Home when my mother had been admitted to hospital after a fall at home. Her dementia was progressing and, as a family, we knew she could no longer live safely at home. We initially arranged a respite stay, but after a week knew this was a perfect setting for her.

She celebrated her 90th birthday whilst in Sonning Gardens and enjoyed seven months of being fully cared for. We found the staff to be welcoming, attentive and my mother always spoke of their kindness. She has a beautiful room, but spent most time in the comfortable lounge area. My mother had been a keen cook and, on our visits, we enjoyed discussing the delicious menu of the day. We are grateful to all the staff for their care and sensitivity. Sonning Gardens gave my mother, at the end of her life, the care she deserved and gave us, as a family, peace of mind.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Ian E (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My Mum recently stayed at Sonning Gardens Care Home for respite care. During my Mums stay we were highly impressed by the professionalism, kindness, thoughtfulness and attention to detail displayed by all the nursing/caring/activity/administration staff at all times.
The Home is beautifully presented

and set in lovely surroundings with a wonderful garden.
My Mum & the whole family cannot thank Sonning Gardens enough for all the help and support provided by all the team whilst in residence.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your kind words and for taking the time to share your experience of your mum's stay with us. We're delighted to hear that you were happy with the professionalism, kindness and…read more

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Review of
Ascot Grange Care Home - Avery Collection
from Heather G (Wife of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

My husband has had respite breaks at Ascot Grange during 2024/25. On this latest stay, staff greeted us in a very friendly manner, remembering his name and making us feel welcome. His room was spacious and spotless with snacks provided, plus juices, tea and coffee in the kitchenette space which has

been in all his rooms. Staff checked in on all his requirements, offered us a delicious lunch and help unloading all his belongings.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Heather, thank you for your review. We are delighted that you choose Ascot Grange when respite is needed and we are here to support you both. See you both soon.

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Review of
Sonning Gardens Care Home - Avery Collection
from S W (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

My Mum thoroughly enjoyed her stay at Sonning Gardens-so l just had to write this review. This was her first time being away from home and you have given her the confidence in knowing that home from home environments such as yours are nothing to fear. She really enjoyed participating in the wonderful

activity program- not Something she would normally participate in -such a shame you do not offer this on a book-in drop-in basis for respite returners. She thoroughly enjoyed the varied and comprehensive menu, nothing was too much trouble she was even provided with a pack lunch on chemo appointments at the hospital. we have nothing but good things to say about everyone + everything + would not hesitate to recommend.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your review, we look forward to welcoming your Mum back for her next respite stay in the summer!

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Review of
Sonning Gardens Care Home - Avery Collection
from Patricia R (Respite Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

Outstanding.

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Review of
Astbury Manor Care Home - Avery Healthcare
from Elaine H (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

Astbury Manor Care Home has been truly amazing for a close family member. The carers are wonderful, so kind, patient and genuinely caring. The residents are treated like family. The time they take to engage everyone, all smiles, it's honestly such a comfort to know our loved one is in a safe, happy,

stimulating environment. We couldn't be more grateful, thank you.

Reply from Lisa White, Customer Liaison Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to leave such a lovely review. We are truly grateful for your feedback and are so pleased to hear that you had a positive experience with…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from L C (Stepdaughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

There is always a pleasant ambience when entering this home. The bistro is well paced, as is the restaurant. My stepmother's room was large and airy and there was ample room in the private bathroom for her needs. On a less positive side, I did have to ask for the bathroom to be deep-cleaned on one occasion

as it was clearly a health hazard. The food was not up to scratch for such an expensive care home; this is not acceptable and should be addressed more seriously.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Many thanks for taking the time to post a review, your feedback is of great value in assisting us to improve our service. We are sorry that on occasion your experience was not positive and fell below…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from Sarah B (Respite Resident) published on 8 May 2025 Submitted via Website • Report

Overall Experience

I spent a month at Sonning Gardens for respite care following a very bad relapse with MS. I was extremely tired and a little bit broken and Sonning Gardens rebuilt me. I was the youngest resident by at least 20 years but the level of care I received was amazing. Every carer was kind, considerate and

made me feel special. The manager of the home was great fun and kept an eye on me and would come for a chat. The food was excellent and I could always ask for bigger portions.
If I had a relative that needed care I would feel 100% confident that this is where I'd want them to be. Do go and look around it, its a wonderful place.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

Thank you so much for your feedback. It was unusual to have a younger resident, but you slotted right in and enjoyed chatting with the older residents. Our carers so appreciate it when residents take…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from E H (Son of Resident) published on 7 May 2025 Submitted via Postal Card • Report

Overall Experience

Sonning Gardens is spectacular. If you are looking for a place that's comfortable, safe, caring, respectful, pleasant, loving and somewhere that is not only beautiful to live in and visit, then Sonning Gardens is the high standard.
The team who work there are phenomenal, they make it their duty to

care for the residents and their families.
I valued their kindness and compassion, and friendship.
If there is a better care home, I didn't find it.
The staff will always have a special place in my heart.

Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery Collection

We really appreciate you taking the time to write this review. Your Dad was a lovely man and you and your family were so kind and considerate when visiting. Thank you, the team really appreciate your…read more

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Review of
Astbury Manor Care Home - Avery Healthcare
from D H (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report

Overall Experience

My dad came to Astbury Manor Care Home in December 2024. We are very pleased with the care and support he receives. Dad loves the food which from what we have seen is excellent. The staff, in general, are excellent, most of them take time and patience to spend time with the residents and chat to them

individually which we appreciate. Dad enjoys the entertainment and joins in most of the activities. Overall we are very happy with Astbury Manor.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience. It means a great deal to our entire team to know that the care and…read more

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Review of
Sonning Gardens Care Home - Avery Collection
from L M (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

My "surrogate" mum went to Sonning Gardens in palliative care in the last four months of her life. We cannot thank everyone enough for the level of superb care and attention she got. All her needs were seen to, she had the best few months of her life she could. Nothing was too much bother in the staff.

Thank you.

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Care Homes Owned by Avery Healthcare Group in Berkshire

Avery Healthcare Group Locations in Berkshire (3)

Avery Healthcare Group Reviews in Berkshire (296)

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Astbury Manor Care Home - Avery Healthcare

Astbury Manor Care Home - Avery Healthcare

Sonning Gardens Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Ascot Grange Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Astbury Manor Care Home - Avery Healthcare

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Sonning Gardens Care Home - Avery Collection

Astbury Manor Care Home - Avery Healthcare

Sonning Gardens Care Home - Avery Collection

Awards / Recognitions (12)

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