"From the moment we walked through the door and were met by Tracey, we knew this was where we wanted our beloved Dad to be. Tracey showed us…"
Read all 144 reviews
from £1,250 / week
103 Rooms
Location Type
Care Home
At Sonning Gardens Care Home, they deliver comprehensive care services, encompassing residential care to support individuals in their daily activities, nursing care for those requiring intensive, ... Read more
"My father stayed in Ascot Grange for 7 weeks. All aspects of his and the family's experience was first class. The staff are quite excellent…"
Read all 99 reviews
from £1,650 / week
106 Rooms
Location Type
Care Home
In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Mum joined the home at the beginning of August and has decided to stay. It was a big decision for us to make as a family and Mum was…"
Read all 62 reviews
from £1,400 / week
65 Rooms
Location Type
Care Home
Astbury Manor Care Home, a popular three-story residence in Bracknell, dedicates two floors to residential care and one to dementia care. Recognised for its award-winning design, the home is known ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Mental Health Care
Avery Healthcare Group Reviews in Berkshire (305)
9.6
Avery Healthcare Group has a Group Review Score of 9.6 (9.557) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.
from David B (Nephew of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We have been very pleased with our interaction with Sonning Gardens.
Our initial knowledge of Sonning Gardens came from a friend who had a relative already in SG and who provided good reports to us.
We therefore enquired, asking SG if they would accommodate my aunt for a period of respite care.
Towards
the end of the initial period it was clear that my aunt was settling in very well. She liked the staff, liked the meal options and was feeling comfortable in the surroundings. We discussed with her therefore the option of extending her stay on a permanent basis as she was gradually coming to realise that she was getting care and help she needed whilst retaining a fair degree if independence.
SG were in a position to agree to a transfer to permanent residence and we have had no reason to regret that decision.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for your kind and thoughtful review. We're delighted to hear that your aunt has settled in so well at Sonning Gardens. It's wonderful to know she's happy with the food and finds the surroundings comfortable - creating a warm, homely environment is very important to us. The team works hard to provide both quality care and a positive daily experience, so your feedback means a great deal. We are very pleased to hear you and the family feel confident and reassured in your decision. If there's ever anything more we can do to support your aunt or your family, please don't hesitate to let us know. Thank you for your support.
from Michelle R (Daughter of Resident) published on 10 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the moment we walked through the door and were met by Tracey, we knew this was where we wanted our beloved Dad to be. Tracey showed us so much compassion and answered all of our questions. It was the first Care Home we had visited, and she encouraged us to look at others to help us make the right
decision for Dad.
We did this, and it confirmed even more that Sonning Gardens was the absolute right place for Dad.
The Nurses and Carers treat Dad with dignity, kindness and respect. It is wonderful to see his eyes light up and his smile when he sees them.
The home is so beautiful and clean and the activities that they offer are outstanding. There is something for everyone. I have experienced them myself on my visits and I am always welcomed so kindly.
My Dad is so happy here and in turn that makes his family all content. We know he is in the best place.
Thank you Sonning Gardens.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for this lovely review and for taking the time to share your experience with us at Sonning Gardens. It means a great deal to the team to hear that your father is being treated with the kindness, dignity and respect every resident deserves. We are delighted you've noticed and appreciated our well-being program. The team works hard to offer a wide variety of activities so that there is something for everyone to enjoy, and it's wonderful to know this is making a positive difference to your father's day. Most of all, it's reassuring to hear that your family feels happy and content with your choice of Sonning Gardens. Supporting both our residents and families, is at the heart of everything we do, and we are very grateful for your trust and kind words!
from Rachel B (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father stayed in Ascot Grange for 7 weeks. All aspects of his and the family's experience was first class. The staff are quite excellent always placing the needs of the resident at the forefront of what they do. Our experience of the clinical nursing care was most impressive and professional. The
staff not only provided the full range of care to my father but also found time to provide the family support-we never once visited without being offered hospitality. My father did not (his choice) take part in the various activities on offer (which looked very impressive) but he certainly enjoyed the excellent food that he chose to eat in his room. His room was excellent and more akin to a hotel suite. His bespoke care and clinical needs were met by the Home, such as an air mattress and a bed extension, without delay or prevarication. Perhaps this special place can be summed up by the simple fact that on entering the building it feels more like a friendly boutique hotel than a Care Home. We were very pleased that my father was able to spend his last days in such a caring and happy environment.
Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery CollectionThank you for taking the time to provide your feedback, Rachel. I will ensure that your kind words are passed on to all of the staff team. Your father is sorely missed by everyone here, as he was a very popular part of our extended family. We feel very privileged to have supported your father on his palliative journey. Thank you for trusting and choosing Ascot Grange. Please do reach out if you need any ongoing support.
from Christina K (Daughter of Resident) published on 14 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been a resident at Sonning gardens since October 2025. Mum had been very reluctant to think about moving to a care home but after 2 weeks respite she was ready to move in permanently. As mum says frequently the staff cannot do enough for me. They are all so friendly, look after me so well.
We have good fun & the entertainment is fabulous. Mum is very happy & in turn so are we. We do not have to worry anymore about mum being on her own or lonely.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for taking the time to share your lovely review. We're delighted to hear how happy mum is with us and she feels so cared for. It truly means a great deal to the whole team to know that mum feels the staff can't do enough for her. Providing compassionate, attentive care is at the heart of what we do. We're also thrilled that she enjoys the fun and activities in the home - keeping life engaging, social and joyful is so important to us.
Thank you again for your kind words and trust. Your feedback will be shared with the team, who will be incredibly proud to know the positive difference they're making every day.
from Jo N (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother in law is a completely new woman since moving to Sonning Gardens. Her mobility is vastly improved, her overall health is well maintained and her standards of personal hygiene and wellbeing are so much better due to the high standard of care, food and activities on offer. Without exception
every member of staff from reception to management and medical/care have been very kind and friendly, we are always welcomed by name and with a smile. The communication from them is proactive and very detailed and has helped us ensure MIL has everything she needs. From spending every day in her room, she is now in the company of others and frequently uses the cafe, lounge and activities areas on a daily basis, joining in everything. During the Christmas period the staff went out of their way to make it fun and colourful. We could not be happier with her care and thoroughly recommend this home to anyone who wants the best for their loved one. Nothing is too much trouble for them!
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you very much for your kind and thoughtful feedback. We are delighted to hear that your mother-in-law is enjoying the activities and that you have noticed improvements in her overall health and mobility. The team at Sonning Gardens are committed to providing person-centred care that supports both wellbeing and independence, so it is rewarding to know that this is making a difference. Our team pride themselves on creating a warm, supportive environment which is at the heart of everything we do. Thank you for taking the time to share your experience and for your continued trust in the team.
from P B (Brother-in-law of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Your palliative care is fantastic and can not be beaten. My sister in law was only with you for a short time, but her whole family were supported by everyone. The management, care team, hospitality staff and reception could not have been more supportive. Thank you all. We would recommend your lovely
home to anyone that we know for nursing or supported living.
Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery CollectionThank you for your feedback and kind words - I have shared these with the whole team. We are sorry for your loss and feel privileged to have been chosen and included in your sister in law's end-of-life journey. Please do reach out if you need any support.
from E R (Daughter of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum was cared for with compassion and sensitivity by the kindest group of people I have ever met. They work brilliantly as a team, and that includes cleaning, catering and maintenance. They adapt to individual needs, staff always greeted us every time we met. The environment is warm and secure. I
would highly recommend Ascot Grange Care Home.
Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery CollectionThank you for your kind words. Mum is very missed by all the staff at Ascot Grange. I have passed on your comments to the whole team. Take care.
from William S (Husband of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot overestimate the excellent care and professional help that my wife received at Ascot Grange. A very big thank you to all the wonderful staff. Especially, Mark, Gill, Ellen, and Irene - they really saved my wife's life after her horrible experience at the hospital.
Reply from Mark Deadman, Manager at Ascot Grange Care Home - Avery CollectionThank you William. Madeleine is very much missed here at Ascot Grange, but we are so pleased that she has recovered and returned home now. I have passed on your lovely feedback to the whole team. We wish you both well.
from J H (Wife of Resident) published on 3 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
From the moment contact was made with Sonning Gardens the family felt they were in good ,caring hands and this never changed during the few weeks my husband stayed prior to taking his last breath due to terminal cancer.
His room was lovely with views over the beautiful gardens. All the staff were kind
and thoughtful and gave him excellent care according to his changing needs as his condition deteriorated. Where possible he was encouraged to join in with the variety of activities provided or visited in his room by well being staff . He had little appetite but the food from the kitchens was of a very high standard and would cook special light meals if he asked.
As family members we were also cared for and given support at a very difficult time for us all and we are all eternally grateful that my husband was able to spend the last days of his life in Sonning Gardens where he was always able to retain his dignity due to the high quality of care given.
To all the staff,a huge thank you!
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionWe're truly touched to hear your appreciation for our team and the care your husband received. It means a great deal to us to know that you all felt supported and cared for during such a difficult time. Providing high-quality care, comfort, and compassion to our residents and their families is at the heart of what we do, and your feedback is a wonderful reminder of why we do it. I'll be sure to share your comments with the whole team - they will be delighted to know their efforts made a difference.
from Lucy M (Daughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't rate Sonning Gardens Care Home highly enough. From our initial show-around with Tracey, who was extremely warm and welcoming, to moving Dad into the care home, every member of staff I came into contact with was so polite and friendly. The home itself is just lovely - from the warm, inviting
entrance to my dad's room, which was modern, extremely well equipped, and thoughtfully decorated, with a beautiful view across the gardens. Sonning Gardens completely dispelled any preconceptions I had about care homes being tired, dated, or dull. All the staff are kind, caring, and patient. The range of activities on offer is truly remarkable - every time I visited, there was always something going on, whether it was a themed dinner, a live pianist, or a film screening. It was difficult for my dad to have to go into a care home, but it was such a comfort knowing he was in such a lovely environment, cared for by such a wonderful team. Thank you, Sonning Gardens.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your wonderful five-star review. We are delighted that your fathers time at Sonning Gardens was felt with warmth, care and kindness from the team. It is lovely to know that our well-being program and homely environment made such a positive impression to you all. Your kind words mean a great deal to the team. We truly value the trust you placed in us. It was an honour and a privilege to have been able to look after your father and to play a small part in his life.
from Nigel D (Son of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum moved in to Sonning Gardens in August. Her room is beautiful and she is really happy with it. She has access to the gardens directly from her room and it has a big wet room / bathroom and a kitchenette. Generous wardrobes and lovely matching furniture.
The staff are all lovely and great management
too.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for sharing such lovely comments about Sonning Gardens and the team. We are thrilled to hear that mum is enjoying her beautiful room and comfortable surroundings - we take pride in creating a welcoming, homely environment. It's rewarding to know that staff and management have made a positive impression on you and mum. Your appreciation means a lot to the team, and we will be sure to share your lovely comments with them.
from G P (Son of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My 95 year old mother moved to Sonning Gardens Care Home a month ago after being unable to manage at home by herself.
We have been very pleased with the care, support and professionalism of the home.
The staff have always been extremely kind and helpful.
The accomodation, food and gardens are excellent
There
are regular activities and trips which my mother enyoys.
Many thanks to all the staff for their care and kindness.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for taking the time to write a positive review. We're delighted to hear that you've had a positive experience with our team. Our staff are dedicated to creating a warm, supportive environment where every resident feels valued and cared for. It's wonderful to hear that our regular activities and trips are making a difference-we believe staying active and engaged is so important for wellbeing. Your feedback means a lot to us and motivates us to continue providing the best care. Thank you again for your support!
from Stewart P (Son of Resident) published on 23 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The home is a friendly and welcoming place.
The social interaction it gives between residents and residents with staff has given my Mum a new lease of life.
The food is good, and the access to snacks and hot drinks throughout the day is very nice.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your wonderful 5-star review. We're absolutely delighted to hear that your mother has found a new lease of life since joining us. Supporting our residents to live with purpose, dignity, and joy is at the heart of everything we do, so your kind words mean a great deal to the entire team. It's a privilege to be part of her journey, and we're so pleased she's thriving in our care. We look forward to continuing to support her and your family in every way we can.
from Fuzlin E (Respite Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I highly recommend Sonning Gardens Care Home. My aunt stayed there for respite care and absolutely loved her time. From our very first visit, the client liaison manager was incredibly helpful and accommodating, even at short notice. She was an absolute pleasure to deal with.
The care my aunt received
was exceptional. Every carer we encountered was genuinely kind, attentive, and compassionate. A special thanks to one of the staff members, who was a true gem, she kept me updated on everything and went above and beyond to meet my aunt's dietary needs.
Having visited many care homes, I can confidently say that Sonning Gardens stands out. The entire team clearly cares deeply for the residents. The home is clean and both staff and residents appear genuinely happy. It's one of the best I've seen. Thank you again to everyone at Sonning Gardens, truly appreciate everything.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of our care for your aunt. It means a great deal to our team to hear that their kindness, attentiveness and compassion made a positive impact. We are incredibly proud of our staff , who consistently go above and beyond to provide not just professional care, but genuine warmth and support to every resident and their families. Your words are a wonderful reminder of why we do what we do. Please do not hesitate to reach out if we can support you or your aunt further in any way.
from Maggie S (Daughter of Resident) published on 8 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother moved to Astbury Manor three years ago. In that time she has made many new friends with other residents and staff.
The care provided is first class not only to my mum but also myself.
Everyone from front of house to the lovely hairdresser have time to chat and make you feel part of a big
family.
The activities team are great at offering a selection of activities to keep everyone happy, from trips out to art and crafts.
Thank-you to everyone that keeps my mum happy and safe at Astbury Manor.
Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery HealthcareThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother has settled in well over the past three years and has built such wonderful friendships with both residents and staff. Our team takes great pride in making Astbury Manor feel like a home-from-home, and it's heart-warming to know that you feel part of our family too. We're also pleased that the activities, care team, and even our hairdresser have all helped to make your mum's days enjoyable and safe. Your feedback means so much to us, and we'll be sure to share your comments with everyone at Astbury Manor. Thank you again for your trust and support.
from Elizabeth F (Daughter of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum joined the home at the beginning of August and has decided to stay. It was a big decision for us to make as a family and Mum was understandably initially unsettled. However, with lots of support from ALL the staff in every capacity throughout the home, Mum has settled well, feels 'at home' and is
enjoying the company, the amazing food, the activities and of course the lovely staff, who are always cheerful, smiling, helpful and reassuring.
We didn't know if this would work, but so far so good, so thanks to everyone.
Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery HealthcareThank you so much for your lovely feedback. We know how big a decision this was for your family, and we're delighted to hear your mum has settled in and now feels at home with us. It's wonderful to know she's enjoying the food, activities, and especially the company of our cheerful team. We'll make sure to share your kind words with everyone here-it will mean so much to them. We look forward to making many more happy memories together with your mum.
from F M (Daughter of Resident) published on 31 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A wonderful place with wonderful caring staff. Food is lovely and tasty. Rooms clean and well equipped. Only slight issue is that understandably staff cannot come instantly (mum used to 1-2-1 care) so found it a little difficult. Overall I can see myself here when I need help.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind words! Our team takes great pride in providing compassionate care, maintaining a clean and comfortable environment, and serving nutritious, delicious meals. Your feedback means a lot to us and motivates the team to continue delivering the highest standard of care. If there's ever anything more we can do, please don't hesitate to let us know.
from C B (Daughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother received excellent care during her 2 week respite care. The communication beforehand and during her stay was really good. I really felt the staff made every effort to get to know mum and make her stay as comfortable as possible.
Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery CollectionThank you for your feedback. It was a pleasure to look after her for your holiday. Thank you for choosing Ascot Grange.
from Euan F (Son of Resident) published on 21 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We first visited Sonning Gardens Care Home when my mother had been admitted to hospital after a fall at home. Her dementia was progressing and, as a family, we knew she could no longer live safely at home. We initially arranged a respite stay, but after a week knew this was a perfect setting for her.
She celebrated her 90th birthday whilst in Sonning Gardens and enjoyed seven months of being fully cared for. We found the staff to be welcoming, attentive and my mother always spoke of their kindness. She has a beautiful room, but spent most time in the comfortable lounge area. My mother had been a keen cook and, on our visits, we enjoyed discussing the delicious menu of the day. We are grateful to all the staff for their care and sensitivity. Sonning Gardens gave my mother, at the end of her life, the care she deserved and gave us, as a family, peace of mind.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you appreciated the kindness and sensitivity shown by the team, as well as the comfort of her room and quality of the meals. We believe that everyone deserves to feel valued, respected and at home, and it's wonderful to hear that reflected in your experience. Your thanks have been shared with the team, who were all so glad to have been part of your mother's care. It was a privilege to look after her, and we are grateful for the trust you placed in us.
from Ian E (Son of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum recently stayed at Sonning Gardens Care Home for respite care. During my Mums stay we were highly impressed by the professionalism, kindness, thoughtfulness and attention to detail displayed by all the nursing/caring/activity/administration staff at all times.
The Home is beautifully presented
and set in lovely surroundings with a wonderful garden.
My Mum & the whole family cannot thank Sonning Gardens enough for all the help and support provided by all the team whilst in residence.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind words and for taking the time to share your experience of your mum's stay with us. We're delighted to hear that you were happy with the professionalism, kindness and attention shown by our team. Creating a warm and welcoming environment is something we take great pride in, so it is wonderful to know that our home's presentation also stood out to you. It was a pleasure to care for mum and we're pleased that your experience was a positive one for both of you. We look forward to welcoming you back.
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