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Care Homes Owned by Avery Healthcare Group in East Sussex

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Only the locations & reviews in East Sussex for Avery Healthcare Group are being shown.

Avery Healthcare Group Locations in East Sussex (3)

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3 Care Homes and Extra Care Housing owned by Avery Healthcare Group in East Sussex

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Alice Court Care Home
29 Bedfordwell Road, Eastbourne BN21 2BQ
"Welcoming team, friendly, professional and approachable. Patient with the residents. Have observed staff speaking and engaging with their..."Read all 11 reviews

from £1,450 / week70 rooms

Location Type: Care Home

Alice Court Care Home in Eastbourne offers a welcoming home for people needing care. Run by Avery care homes, Alice Court provides residential, respite, and dementia care. Residents receive care... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Eastbourne Gardens Care Home - Avery Collection
6 Upper Kings Drive, Eastbourne BN20 9AN
"We were extremely impressed by the professionalism and friendliness of all the staff at Eastbourne Gardens. We needed help moving our..."Read all 126 reviews

from £1,350 / week107 rooms

Location Type: Care Home

Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
The Hawthorns Eastbourne
4 Carew Road, Eastbourne BN21 2BF

Location Type: Extra Care Housing

The Eastbourne retirement village brings together a variety of people from different vocations and locations, all united in their desire to enjoy their retirement years. The village is more than a collection... Read more

Avery Healthcare Group Reviews in East Sussex (137)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.599) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Showing 137 reviews matching selected criteria
Review of Alice Court Care Home from S S (Wife of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
Have always received a lovely welcome; the staff are courteous and kind.

On several occasions have stayed for lunch. Offered numerous drinks and snacks during the stay. Especially enjoy sitting with Frank in the garden,

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thank you so much for your kind review, we are so glad you are happy with Alice Court Care Home and it's always a pleasure having you visit and stay for lunch.

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Review of Eastbourne Gardens Care Home - Avery Collection from Daynna S (Daughter of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

We were extremely impressed by the professionalism and friendliness of all the staff at Eastbourne Gardens. We needed help moving our mother to a new nursing home and Katie was so helpful in showing us around and then arranging for Mum to have one of their lovely rooms where she is now very settled. It is a pleasure for all the family to visit Mum at Eastbourne Gardens where the facilities are welcoming with good food and lots of activities for Mum to join in with. We are so happy with this move and feel Mum is getting all the care and attention she needs.

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your kind words Daynna, it is a pleasure to have welcomed Mum to Eastbourne Gardens

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Review of Alice Court Care Home from Nina D (Friend of Resident) published on 29 April 2026 Submitted via Website
Overall Experience
Welcoming team, friendly, professional and approachable. Patient with the residents. Have observed staff speaking and engaging with their residents in a calm, friendly manner.
Found it very easy to engage with staff.

Great activities programme and menus. Impressed that these are on view.

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thankyou so much for your lovely feedback, we really appreciate your kind words. We are so proud of our team and glad to hear their friendly professionalism hasn't gone unnoticed.

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Review of Alice Court Care Home from G W (Power of Attorney of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience
The experience of Alice Court and its staff has been brilliant, everything has been explained to me and little extra touches have been provided to make the stay go more smoothly.

The home is immaculate, clean, fresh, feels more like a 5 star hotel.

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thank you so much for your wonderful review! We are so pleased you are enjoying your stay and experience here at Alice Court.

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Review of Alice Court Care Home from A P (Son-in-law of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

What a place! My mum in law is settling in. So friendly, caring and clean. I love the atmosphere!

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thank you so much for the wonderful compliment! We are so glad you are loving our friendly and warm atmosphere within Alice Court.

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Review of Alice Court Care Home from J M (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

Perfect - lovely place. So warm and friendly, nothing is too much trouble. Mum's had a tough 7 months, here's to her next chapter.

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thank you so much for your lovely feedback! It really has been a pleasure having your mother stay with us at Alice Court. We are looking forward to getting Mum back on full form and getting her looking like her young glamourous self that we see in her photos in her room.

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Review of Alice Court Care Home from A M (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

I feel so welcome as I visit my Mum. Mum is known, cared for and given so many opportunities to enrich her life....kurling, boccia, visiting performers, quizzes, themed events etc. It seems anything is possible...you just ask. The care team and management consistently go above and beyond. This is all so important for when someone can be at their most vulnerable. The rooms and facilities are exceptional and every work member is valued.

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care Home

We appreciate such lovely feedback. Your Mother is a real treasure and so much fun to be with! Every day is a different day here at Alice Court, thank you so much for taking the time to write a review.

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Review of Eastbourne Gardens Care Home - Avery Collection from P P (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience
Mum has been in your care for over 5 years.

She is so well cared for; we have no complaints.

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your kind words, it is a pleasure to care for Mum, she is a lovely member of our community.

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Review of Alice Court Care Home from A B (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience
Dad has been made to feel very welcome right from the start of his stay, especially with the encouragement of him playing the piano!

Alice Court is a first-rate establishment that is finding its feet through the teething problems of a new home, but this is evident to see in the manager's leadership, and little attention to detail, plus the staff's willingness to listen and treat Dad as a person, not a being - the result is that he wants to stay full time!

Reply from Michelle Love-Patel, General Manager at Alice Court Care Home

Thank you so much for your wonderful feedback. As I reply to you, I can hear your father playing the piano in the background, the residents and staff really enjoy listening to your father, bringing life into our Bistro area!

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Review of Alice Court Care Home from Darren C (Son of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience
Alice Court is the most amazing care home. Look and feel of a five star hotel. Every aspect of the home is perfect. The staff are so caring and attentive to my mums needs.

We are so pleased to have mum looked after so well at Alice Court. Ten out of ten for everything.

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care Home

Thank you so much for your lovely feedback. We are so pleased that your mother is happy with the care she is receiving from our dedicated staff. Alice Court offer five star service to match the feel and look of the home, still maintaining a warm and friendly surrounding for all of our relatives.

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Review of Alice Court Care Home from Dawn C (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My mother in law has been a resident for 2 weeks now. The staff are all truly caring & nothing is too much trouble, they treat mum & visitors like their own family.
The actual home is second to none, more like a 5* hotel with fantastic facilities & the price is surprisingly similar to most care homes in the town.
No plastic covered armchairs in a row just lovely modern furniture.
They also go all out to entertain & keep the residents occupied, engaged & happy. They even have a cinema room & hair salon.

Well done all.

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care Home

Thank you so much for your lovely compliment! I will forward your feedback to the team.

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Review of Alice Court Care Home from Catherine V (Mother of Resident) published on 9 January 2026 Submitted via Website
Overall Experience

My mother in law lives here it is beautiful not only for her but for us visiting , so clean and very tastefully decorated more like a hotel than a care home , great facility's staff all friendly and helpful !l, the head chef Keiran greeted her when she first moved in and asked her what food she likes ect , all the staff are amazing from the office to the house keepers 5 star !!

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care Home

Thank you so much for your wonderful review. Your comments will be forwarded to Alice Court staff, we pride ourselves in giving the best service to our residents.

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Review of Eastbourne Gardens Care Home - Avery Collection from Paula C (Niece of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

My aunt was in Eastbourne Gardens Care Home for over 10 years. She was not always easy to care for, but the staff always treated her with kindness, respect and dignity. She was beautifully cared for, helped to wash, and dressed with care. She was known my name and personally. As a family, we are deeply grateful and indebted to the staff for all their loving care.

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your lovely words Paula, please do pop in for a coffee whenever you are passing.

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Review of Eastbourne Gardens Care Home - Avery Collection from Ruth O (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

My mother, who has just passed away aged 102, was in the dementia unit at Eastbourne Garden Gardens for 18 months. As I lived very nearby I spent a lot of time at the Home. I cannot recommend the care which she received highly enough. Although she had dementia and had lost her mobility she had the best possible quality of life. The staff are exceptional from the moment you walk through the door. Not only totally professional and respectful of visitors and residents but truly caring. The dementia unit was well led and it was a true family. The amount of attention, love, the quality of physical care and stimulation though the many activities, especially the music, gave my mother the best possible quality of life. I never had to worry about her and the nursing staff always kept me informed of any issues and made her end of life comfortable and stress-free. We could not have wanted for anything better.

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your kind words Ruth, it has been a pleasure to care for Mum during her time with us. Please do pop in for a coffee anytime you are passing.

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Review of Alice Court Care Home from P J (Son of Resident) published on 3 December 2025 Submitted via Website
Overall Experience

Wow wow wow. This sums it up! the facilities are second to none, the staff are amazing and the care cannot be faulted.

After a stay in hospital my Mum needed some TLC to get mobile again. She had till this time been very anti any sort of care home and very independent. We knew her concerns would change once she saw Alice Court Care Home. I think we have a convert, everyone has been so welcoming, from the very first contact with her in the hospital, to the welcome as she walked through the door. It felt like home for her immediately.

She is smiling with every visit and loves the staff, they are getting her involved in the activities and she is making new friends with the other residents. She loves having the run of the place and there is so much choice where to spend ger time and who to talk to next. Her world had been shrinking and now it seems boundless again. I cannot recommend Alice Court Care Home enough.

Reply from Maz Lewis, Client Liaison Manager at Alice Court Care Home

Thank you so much for your lovely feedback. We aim to continue to make your mother's stay a pleasurable one with many, many more happy memories that she has already brought with her.

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Review of Eastbourne Gardens Care Home - Avery Collection from Alison H (Daughter of Resident) published on 4 November 2025 Submitted via Website
Overall Experience
These last few months have been hard for our mum. A fall meant she lost the option to live independently. My sister and I didn't know where to turn. We are so immensely grateful that we found Eastbourne Gardens. Every single member of staff has been so kind, so supportive and really gone that extra mile to make both my mum and us feel so very welcome and valued.
Everything about the home is just so brilliant. The carers and nurses are the best, they have total respect for mum, always going above and beyond; the activities team are amazing, such a varied schedule of activities, to cover everyone's way of life; the food and dining service is excellent. The atmosphere and ambience is lovely, it really is the closest we could ever find to being in our own homes for our mum and us.

Thank you to EVERYONE (cleaners, laundry, maintenance, admin and anyone else I haven't thought of) at Eastbourne Gardens for enabling us to turn this chapter of our mum's life into a positive and joyous one

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your kind words Alison, it is a pleasure to care for Mum and it's lovely to hear you all feel so welcome.

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Review of Eastbourne Gardens Care Home - Avery Collection from Jacqueline W (Daughter of Resident) published on 29 October 2025 Submitted via Website
Overall Experience

My Mum has been a resident since February 2019. I would not hesitate to recommend Eastbourne Gardens. The kindness and care provided by the staff are second to none. My Mum frequently tells me how lucky she is to be there. Mum really benefits from the various activities provided. She also tells me how much she enjoys the food.

Reply from Katie Marden, Client Liaison Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your kind words Jacqueline, it is a pleasure to look after your Mum.

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Review of Eastbourne Gardens Care Home - Avery Collection from C M (Wife of Resident) published on 9 September 2025 Submitted via Website
Overall Experience
We needed respite care for my husband as a matter of urgency and this was quickly arranged.
He had two periods of care at Eastbourne Gardens. It was during a heat wave and one room was very hot so maybe fans would help in hot temperatures .Overall everything was very good with lovely staff and a happy atmosphere as soon as you arrive . Staff took a real interest in him and when I visited it was like meeting up with friends .They have some great activities and we both enjoyed the singers and the summer fete afternoon with Morris Dancers .Ice creams kept us cool .
My husband developed an infection and this was dealt with promptly .

Overall we were very pleased we chose there .

Reply from Katie Byrne, General Manager at Eastbourne Gardens Care Home - Avery Collection

Thank you for your lovely review. We very much enjoyed having you both in the home and you are welcome back anytime, even just for coffee and a catch up. Please let us know if you need us again.

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Review of Eastbourne Gardens Care Home - Avery Collection from John (Power of Attorney of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

Our great friend had been a resident at Eastbourne Gardens for 9 years before his death this week. We cannot commend the staff highly enough for the care and compassion that was shown to him. His last months were difficult, not just for him, but for the staff as well. It was tiring work looking after him, but they enabled him to stay in the same room offering him highly personalised, loving and dignified care. We felt cared for too, and could come and go as we needed. which was very helpful towards the end. He was given care appropriate for his needs from relatively independent living when he moved in, to increased care and in -house activities , through to end of life. The staff at all levels are exceptional. Well trained, professional and committed to providing the best care they can adapted to the needs of each individual. They are the Eastbourne Gardens family and they provide a true home for their residents. Our grateful thanks to you all.

Reply from Nancy Walford, Manager at Eastbourne Gardens Care Home - Avery Collection

We so appreciate you taking the time to write these kind words, it means so much to us, 9 fabulous years, things will certainly not be the same without him, we were honoured to care for him until the end and thank you for the trust you placed in us.

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Review of Eastbourne Gardens Care Home - Avery Collection from I V (Niece of Resident) published on 1 November 2024 Submitted via Website
Overall Experience
My sisters and I cannot say enough good things about Eastbourne Gardens Care Home.
From the moment we arrived when visiting our aunt, I was impressed by the warm and welcoming atmosphere. The staff are incredibly kind, attentive, and genuinely care about the well-being of the residents. Whether it's the nurses, caregivers, or administrative team, everyone is professional, compassionate, and dedicated to providing the highest level of care.
The facility itself is clean, well-maintained, and feels like a true home rather than an institution. The rooms are comfortable and bright and the communal spaces are beautifully designed. What truly stands out is the personalized care our aunt received. It's comforting to know that they are in good hands and being treated with dignity and respect.
The food is delicious and caters to different dietary needs.
This place truly sets a high standard for what a care home should be.

Thank you.

Reply from Nancy Walford, Manager at Eastbourne Gardens Care Home - Avery Collection

Thankyou so very much for taking time to write such a wonderful review, I will be sure to share your kind words with the Team who will be delighted with the lovely feedback.

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Awards / Recognitions (13)

News (20) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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