Care Homes Owned by Avery Healthcare Group in Leicestershire

Everyone from receptionists, management & care staff were always caring & helpful. All the staff should be very proud of the care they give.

Thanks to all concerned helping & carrying

I thank you all most sincerely.

we have found the staff very helpful and caring. The home has a very warm and welcoming atmosphere

Both Parents are residents at Lady Jane. The care staff go over and above to accommodate their wishes and needs. Very relaxing for the family knowing their Care and needs are being met in a Professional and Safe environment.

It means a lot to both Mary and my mum, they've been friends for over 60 years now, these little visits mean the world to them both, thank you for making them a little bit better with your kind actions!

All staff extremely caring & attentive! Looking forwards to her next visit!

My 93 year old mother came to South lodge for respite following a hip replacement. Despite the initial reservation about going to SL she did settle after a few days. The place is delightful and all the staff so kind and professional. The management team are fantastic giving reassurance to mums family as well as mum during her stay. The grounds are perfect for a respite setting. I would highly recommend South Lodge to anyone needing residential care

I would not hesitate to recommend South Lodge for a family member.

Care home facilities and staff are very good. No problems.

My father moved into South Lodge at the beginning of the year because we could no longer look after him properly. This was a difficult decision for the family but he settled in quickly and he was much happier there than we expected. The staff and facilties were really excellent and it was genuinely like a home from home. My dad and the whole family felt very relaxed and comfortable, it was always a pleasure to visit. He was treated with respect, dignity and real care, he enjoyed the company of the staff and the other residents, and benefitted from the varied activities available. Sadly he became ill and passed away but he could not have been in a better place for end of life care, with familar surroundings and staff who looked after him (and us) with great professionalism but also love right to the end. South Lodge has changed my perception of care homes, it is a wonderful place and I recommend it very highly. Thank you to everyone there.

My dear Dad was discharged from hospital into a home and it was a very difficult time for him and the family. After a recommendation, Donna the manager, came to visit Dad and was just brilliant with him. She treated him with kindness, dignity and respect and quickly understood his needs and why a move into the right home was important. After visiting 13 different homes, we knew instantly South Lodge was right for Dad. Not just because of Donna's incredible professionalism and expertise but because the food was amazing and the space itself was cosy and clean whilst being spacious and offering different options to relax. We knew Dad wouldn't always want to be with others or alone in his room but he had options and as a family we could go downstairs to different lounges and have our own family time. All staff were wonderful and we fully trusted them. He passed away at the home and the end of life care was exceptional. They did everything possible to look after us all. Forever thankful.

A varied range of activities are provided and residents are encouraged to participate.

Mum has been in Lady Jane for over a year. She settled well, being reassured that should she need help there were people on hand. There have been some issues, but they are dealt with quickly and kindly. The staff are always cheerful and helpful, showing care and consideration to everyone. Mum's room is big and she has been able to bring some of her own furniture. Being a fairly new home, it is light and airy with wide corridors.

The Lady Jane has been exactly what my mother needed. You are always greeted by a smile and a hello on arrival, the Care Staff have taken 'ownership' of her ongoing health and her individual needs, and other individuals just want to make her stay as comfortable as possible, whether its the cup of coffee in the morning with her newspaper or that her new TV is fitted correctly to the wall. The domestic staff have even learnt that its easy to do her room when she's nips out....

On arrival at LJCCH I was most impressed by the ambience of the care home. We were warmly welcomed. Suitable music played throughout the building, creating a relaxed atmosphere the dining room is beautifully presented and the menus offer a good choice. All the staff treat those in their care with dignity- and patience. I feel my wife, due to dementia, is cared for in the best place possible.

Very friendly staff who ensure my mother is cared for to a very high standard. I am impressed by the program of events that are provided and there is a genuine concern for the residents wellbeing. My mother has a lovely room on the ground floor that overlooks an attractive garden area. All of her medical needs are met by the very professional staff.

Thank you All

My dad stayed at South Lodge for a 2 week respite break over Christmas 2025.

I can't recommend South Lodge enough starting from my initial contact. Donna the care home manager came to visit my dad at home before his stay and was so good with him.

All of the staff during his stay were so friendly and all of my family that visited my dad during his stay soon very highly of the staff.

I would definitely recommend South Lodge and would definitely use again when we require respite care.

My brother has been a resident of the home for 9 months and was made to feel at home from the very beginning. He is now quite settled and looks much happier. He really enjoys the excellent food and has put on weight. All the staff are very caring and friendly and engage with the residents in a positive way. Very impressed with the personal touch he received on his birthday when he was taken out for a meal by one of the staff. Hinckley House is a very happy place.