Only the locations & reviews in Leicestershire for Avery Healthcare Group are showing below.
View the details of all 105 locations (with 9307 reviews) owned by Avery Healthcare Group
1 Monsell Drive, Leicester LE2 8PP
"I can't thank all the care team at Lady Jane Court enough. Their support was above and beyond for both my dad, who was at end of life care,…" Read all 40 reviews
Lady Jane Court Care Home offers residential, respite and dementia care in a purpose-built setting designed for resident comfort and high quality care. Situated southwest of Leicester city centre in Aylestone, residents benefit from convenient access… Read more about Lady Jane Court Care Home - Avery Healthcare
307 London Road, Stoneygate, Leicester LE2 3ND
"A weeks respite care, lovely apartment, everyone helpful and friendly and helpful. Activities and entertainment very good. Overall a…" Read all 93 reviews
Located just off London Road, connecting Leicester to Market Harborough in the leafy conservation area of Stoneygate, South Lodge enjoys a splendid position with convenient access to shops, churches and the city centre. The home provides residential,… Read more about South Lodge Care Home - Avery Healthcare
Tudor Road, Hinckley LE10 0EH
"My wife is very happy there it was making me bad looking after haz 24-7 my sons told me to try a rest home l look at one or two three…" Read all 81 reviews
Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its opening, the home has garnered a good reputation locally.… Read more about Hinckley House Care Home - Avery Healthcare
Submitted via Postal Card • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for taking the time to share your experience. We truly appreciate your feedback. it was our honour to care for you in the week that you stayed with us. We look forward to welcoming you again.
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Submitted via Postal Card • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for your kind words. We're delighted to hear that your mum feels happy and secure at South Lodge, and that she enjoys spending time in the garden. It's wonderful to know that our team's care and support have made a positive difference. We truly appreciate your recommendation!
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Submitted via Website • Report
Reply from Nicola Clarke, receptionist at Hinckley House Care Home - Avery Healthcare
Many thanks for the lovely review, it is our pleasure.
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Submitted via Postal Card • Report
Reply from Justyna, Client Liaison Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to leave a review of your experience at Lady Jane Court. We're thrilled to receive your wonderful 5-star rating across all categories! It mean a great deal to our team!
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Submitted via Postal Card • Report
Reply from Justyna, Client Liaison Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you so much for your kind words! We're truly honoured to have supported your dad and your family during such a difficult time. Your appreciation means a great deal to our team.
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Submitted via Website • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for your kind and thoughtful words. Were truly grateful that youve taken the time to share your experience of South Lodge. It means a great deal to our entire team to hear that your mum feels cared for and treated as an individual that is always our aim.Were so pleased that youve been able to enjoy the gardens together during the warmer weather. Creating comfortable, welcoming spaces both indoors and outdoors is an important part of life here, and its lovely to hear how much that adds to your visits.Your confidence in our care and kind recognition of our staffs dedication is hugely appreciated. Well be sure to pass your comments on to the team, who will be delighted to hear how much their work is valued.
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Submitted via Postal Card • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for your lovely feedback.Were truly grateful for your kind words about our team and the care we provide. Its incredibly rewarding to hear that our staffs compassion, attentiveness, and professionalism have stood out during your experience with South Lodge.Were proud to offer a high standard of care in all areasfrom tailored meals and cleanliness to engaging activities that support the well-being of our residents. Your recognition means a great deal to us, and I will be sure to pass on your comments to the whole team.Thank you again for your continued support.
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Submitted via Postal Card • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for taking the time to share your experience.We truly appreciate your feedback.
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Submitted via Postal Card • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for your kind words and for taking the time to share your experience.We truly appreciate your feedback and are so pleased to hear that your mum has felt cared for and supported during her time at South Lodge. It means a great deal to our team to know that the efforts we make-whether through our care, activities, or simply being there to talk-are making a positive difference.Supporting residents living with dementia is something we are deeply committed to, and we're glad that you've felt reassured by the approachability of our staff and management. We'll be sure to share your comments with the wider team.Thank you again for your continued trust.
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Submitted via Website • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Hi Chris, Thank you so much for taking the time to leave such a kind and detailed review. We're so pleased your mum felt cared for during both of her respite stays, especially during what must have been a very difficult time after her home flooded twice.Your lovely comments about our team, meals, activities, and environment mean a great deal and have been shared with everyone at South Lodge. We're also glad you felt welcomed and able to enjoy the tea bar and garden spaces during your visits.Thank you for highlighting the drainage issue in the en-suite-it has since been resolved to prevent this from happening again.We truly value your feedback and are so grateful you chose South Lodge for your mum's care.
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Submitted via Website • Report
Reply from Justyna, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you so much for your kind words. We're truly grateful that you've trusted us with the care of both your parents. We're very pleased that you found so many positives to share about our home, activities and colleagues. Thank you again for taking time to write a review.
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Submitted via Postal Card • Report
Reply from Justyna, Customer Liaison Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to care for your grandma. We'll be sure to share your comments with our staff, they'll be encouraged to know their dedication is making a positive difference.
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Submitted via Website • Report
Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you so much for taking the time to share such a moving and heartfelt review. Your words mean a great deal to all of us at South Lodge.We feel truly honoured to have been part of both your Mum and Dad's journeys during such significant and sensitive times. It's incredibly touching to hear that your Mum was calm and comfortable in our care, and that your Dad found support and companionship here. Knowing that we were able to provide him with warmth, kindness, and dignity in his final months brings us both comfort and pride.It's always our aim to create a home where families feel supported and loved, and it's heartening to know that you felt heard and that your concerns were always met with care. Your kind words will be shared with the whole team-they will be deeply appreciated.Please accept our sincerest thanks and warmest wishes. Your family will always hold a special place in our hearts here at South Lodge.
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Submitted via Website • Report
Reply from Nicola Clarke, Receptionist at Hinckley House Care Home - Avery Healthcare
Many thanks for you lovely review, so nice to hear you nan is happy here
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Submitted via Website • Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Thank you for you comments i know that this will mean a great deal to the staff that support the residentys in ensuring excellent care delivery
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Submitted via Website • Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Thank you for your kind words regarding the service we provided. This is much appreciated .
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Submitted via Website • Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for your valued feedback, I will speak to chef about different vegetarian options however there are already lots of choices available, in regards to the WIFI this has recently been checked and is up to the maximum it can reach, I will be bringing up your comment about the carers and the way they come across in a staff meeting. Regards
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Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
We are so happy you enjoyed your visit to see your Grandma, you feedback is very much appreciated. Regards
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Submitted via Website • Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for a lovely review, it was an honour to have cared for your lovely husband and we all miss him dearly. Regards
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Reply from Jamal Sheikh, Client Liaison Manager at South Lodge Care Home - Avery Healthcare
Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that your friend received the care and support she needed during a difficult time. Our team is dedicated to providing compassionate and individualised care, and we're glad that her medical needs and dietary requirements were well met.Your feedback means a lot to us, and we truly appreciate your support. If there's anything else we can do, please don't hesitate to reach out.
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