Avery Healthcare Group in Hertfordshire | 4 Care Homes

Review of
Elstree View Care Home - Avery Collection
from R F (Son-in-law of Resident) published on 31 December 2025 Submitted via Postal Card • Report

Overall Experience

We were thrilled to find Elstree View and the moment we both walked im, we both felt that my mother-in-law, who had been in rehab following a nasty fall would finally realise that she could no longer cope with living on her own. Elstree View has given her a new stage in her life, and she seems to be

so very happy with the home, which truly feels like a home. She is loving the meals, the room and hopefully will get to make some new friends.

Reply from Kate Lester, General Manager at Elstree View Care Home - Avery CollectionThank you so much for your lovely feedback. We're delighted to hear that from the moment you walked into Elstree View it felt right for your mother-in-law, especially after such a challenging time following her fall. Knowing she feels happy in her new home, that the carers are supporting her well and seeing her socialising and making new friends is lovely.

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Review of
Elstree View Care Home - Avery Collection
from Michele F (Daughter of Resident) published on 31 December 2025 Submitted via Postal Card • Report

Overall Experience

From the minute we walked through the doors and were greeted by the smiling, happy staff we felt my 93 year old mum would be happy. She kept saying she must be dreaming as everything and everyone was so kind, caring and friendly. Instead of dreading the coming years, especially the winter, my mum can

enjoy as much independence as she wants but with the bonus of being cared for by lovely staff, delicious meals, lovely surroundings and never feeling lonely. We feel very grateful we found Elstree View for her next chapter in life.

Reply from Kate Lester, General Manager at Elstree View Care Home - Avery CollectionThank you so much for providing such a wonderful review. Hearing that mum feels happy, supported and able to enjoy her independence reassures us that we are doing what matters most. Our team is passionate about creating a kind, friendly and uplifting environment, and your words are a wonderful reflection of that commitment. We are honoured to be part of your mum's next chapter and are grateful that you entrusted us with her care.

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Review of
Acacia Mews Care Home - Avery Healthcare
from D A (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Since arriving at Acacia Mews, my mothers whole demeanor has changed. She says there is a weight lifted off her shoulders. To her, this is timely "home". She is animated, and smiling and laughing like the old days. She so appreciates her room, the food, and all the carers.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to share your experience so far and for leaving us a five star review.

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Review of
Acacia Mews Care Home - Avery Healthcare
from J A (Daughter-in-law of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Right from the first hour mum came here she was happy with Acacia Mews. The staff are friendly, very caring and helpful. She loves it here already and has told us it is "home", thats after just one week.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a 5 star review for Acacia Mews and for sharing your experience. Your mum (in-law) has settled in really well and it is lovely to see her socialising with others.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Mark M (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

A very warm welcome for my mother into the house. Excellent and compassionate care!
Mum has been here 3 weeks now and seems to be settling into her surroundings very well.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a 5 star review for Acacia Mews and for sharing your experience so far. Your mum has settled in really well and it is a pleasure to have her with us.

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Review of
Elstree View Care Home - Avery Collection
from S T (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

Excellent grounds, beautifully maintained, making for lovely strolls in soothing surroundings and a wonderful site for summer outdoor parties/activities. Gradual restoration and upgrading of areas, starting from lounges to rooms. High standard of decor. Very approachable and friendly carers, high degree

of professionalism, Same for management, who are generous with their time and helpfulness. Extra carers always benefit residents in terms of giving company and stimulation. You're right on track and making good progress.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery CollectionThank you so much for your thoughtful and encouraging feedback. We're delighted to hear that you appreciate the grounds, surroundings, and the ongoing improvements throughout the home. Your kind words about the decor, our carers, and management mean a great deal to us and will be shared with the whole team.
We're especially pleased that you've noticed the positive impact of having extra carers to provide companionship and stimulation for residents this is something we value highly. Thank you again for taking the time to share your experience and for your support as we continue to make progress

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Review of
Elton House Care Home - Avery Collection
from Amanda R (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

We are so pleased with the care our mum and nanny receives as it meens we don't need to worry about her because we know she will be taken good care of in terms of her medication, her hygiene and eating. It is not just these things are monitored, it is also so wonderful to know she has company and takes

part in activities.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review of our home, your feedback inspires us to continue providing the highest standard of care. I will be sure to share your kind comments with our team, as they are always committed to delivering exceptional support to our residents and their families. We're also delighted to hear that she is enjoying the activities and the support we provide. Best wishes.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Karen M (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

We are truly grateful for the exceptional kindness and care mum receives every day. The staff go above and beyond to support her with patience, dignity and genuine compassion. It brings us great comfort knowing she is in safe hands. Thank you!

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you so much for taking the time to leave a five star review. Your mum has settled into the home well and already made some friends. Thank you for sharing your experience with us and we will be sure to pass your kind words onto the team

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Review of
Chorleywood Manor Care Home - Avery Collection
from M P (Sister of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

My sister who is living with dementia has been at Chorleywood Manor since July 2025. Spending a month in Assisted Living and then following a minor stroke in the Dementia unit. The facilities are excellent and the standard of cleanliness, food and care exceptional. My sister was in a poor state of

physical and mental health when she moved to the Manor and extremely depressed. She is now physically so much stronger and healthier, and very happy and content. The carers are skilled and attentive and a wide range of activities are offered throughout the day, she especially loves to attend the highly professional musical events. I cannot visit as often as I'd like and when I arrive unexpectedly my sister is always clean, well dressed and involved in some stimulating activity she does not want to stop for a visitor! I am so pleased she has found a home from home and a caring family at Chorleywood Manor Care Home.

Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery CollectionThank you for your wonderful review, it is very much appreciated. We adore your sister and love her life stories that she enjoys telling us, it is so interesting to hear about our residents lives before they move in with us. Thank you for choosing Chorleywood Manor and becoming a part of our family.

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Review of
Chorleywood Manor Care Home - Avery Collection
from Barry R (Son of Resident) published on 3 December 2025 Submitted via Website • Report

Overall Experience

I cannot enthuse enough about my experience, but moreover my Mum's experience. I had done my due diligence prior to purposely making my first visit- un-announced. The welcome was warm, the atmosphere wonderful and the quality of every aspect of life at Chorleywood Manor seemed amazing. I was happily

shown around all rooms by the friendly and empathetic Tracy. I knew immediately this was the perfect fit for my wonderful Mum, who I knew would flourish in spite of her dementia, in such an environment. It is now 6 months since Mum became a resident, initially via respite and then full time. I have never wavered in my opinion about the quality of Chorleywood-the wonderful environment that it is, the quality of all aspects of life there, but most of all the exceptional staff. Without exception they all take care of my Mum so well and to see my lovely Mum so content is totally heart warming when making such a decision on behalf of a parent or loved one. Thank you all

Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery CollectionWhat a lovely review, thank you so much. We really do appreciate this feedback. We absolutely adore your Mum which you know already and we love having you too as a part of our extended family at the Manor. Thank you.

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Review of
Acacia Mews Care Home - Avery Healthcare
from N C (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

I am really grateful to the staff of Acacia Mews Care Home for the way they have looked after my mother during her first experience of respite care. They have been extremely caring to ensure she settled well and felt comfortable in her brand new environment. The staff have been supportive to me by listening

to any concerns I had as a caring daughter, by quickly responding with appropriate action and reassurance. I am very happy that my mother has been able to socialise and enjoy activities with the residents and staff.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review for Acacia Mews. Your mother has settled in well and enjoys the activities and company of others. We welcome your feedback and we will pass comments onto the team

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Review of
Acacia Mews Care Home - Avery Healthcare
from C L (Niece of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Very caring and good range of activities for residents.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review for Acacia Mews. Your feedback will be passed onto the team.

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Review of
Acacia Mews Care Home - Avery Healthcare
from S N (Niece of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My aunt is very settled and safe here. She feels that it is home now. The staff are attentive and kind.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review for Acacia Mews. Your Aunt have settled in so well and loves engaging in all the activities. I will pass your comments onto the team.

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Review of
Acacia Mews Care Home - Avery Healthcare
from D L (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

We were very happy with all the care everyone was so kind and helpful.
I would recommend Acacia Mews Care Home to everyone.
Thank you so much.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review and share your experience. We will pass on your kind comments to the team

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Review of
Elton House Care Home - Avery Collection
from Claire D (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

After visiting many other establishments, Elton House just simply stood out among them all. The necessity of having to place someone with Alzheimer's disease is a harrowing prospect but the extraordinary warm, friendly and very glamorous ambiance here was instantly apparent and very reassuring. My

mother has nothing but praise for the kind and easy-going staff, for the food, for the fact she can easily see the visiting gp, for the availabilty of all sorts of activites yet no pressure to join in should she occasionally not wish to. Much to my relief she also loves her room and bathroom, both of which have the feel of a smart hotel. Relevant equipment and material is there but there is nothing overtly orthopaedic in terms of aesthetics. It is clear a lot of thought has gone into the design of Elton House. The current staff team certainly seems to match this and I am regularly informed of my mother's well-being. I consider myself fortunate indeed to have secured her a place here.

Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you for sharing such a thoughtful and heartfelt review. We understand how difficult the decision can be when arranging care for a loved one with Alzheimer's, and we are delighted that Elton House has provided reassurance and comfort for both you and your mother.

It is wonderful to hear that she feels so at home, enjoys her surroundings, and values the kindness of our staff, the food, and the flexibility of activities. We are especially pleased that her room and the overall ambience have brought her such happiness and peace of mind.

Your kind words mean a great deal to our team, and we are committed to continuing to provide the highest standard of care and support. We are grateful that you chose Elton House and consider it fortunate to have your mother with us.

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Review of
Chorleywood Manor Care Home - Avery Collection
from Julie A (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Mum seems really happy and settled at the home. She has dementia and is on the top floor. I feel confident that she is safe and well looked after. The staff are always lovely and friendly to chat to when I'm there, but more importantly- they are always lovely and kind and patient when I see them interacting

with the other residents. The range of activities seems great and although sadly my mum can't talk and tell me what she gets up to, I often see updates on the social media page with pictures of her and others smiling and engaging in lots of things.
The home is kept so clean and beautifully decorated. Putting a loved one into care is such a hard thing to go through, but Chorleywood Manor has been a great choice for my mum.

Reply from Tracy Moore, Client Liaison Manager at Chorleywood Manor Care Home - Avery CollectionThank you for such a lovely review. We are glad you chose us for your Mother's new home and we love how much she likes to dance. Your feedback is very much appreciated so once again thank you and welcome to the Chorleywood Manor family.

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Review of
Elstree View Care Home - Avery Collection
from Suzy S (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

Mum has settled into the home very well and loves it. She has received excellent care from the staff who are very kind to her and all her needs are taken care of. The food is also excellent. Putting mum in Elstree View was the best decision.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery CollectionWe're so pleased to hear your mum has settled in happily at Elstree View. It means a lot to know that our team's care and kindness have made such a difference. We'll be sure to share your lovely feedback with everyone here. Thank you for your trust and kind words..

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Review of
Acacia Mews Care Home - Avery Healthcare
from Susan N (Daughter-in-law of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

Acacia Mews is a lovely care home, can't fault anything, in fact I am so impressed that I would live here myself if I need to go into a care home.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you so much for taking the time to leave a 5 star review for Acacia Mews. We are so pleased to hear your feedback, your comments will be passed on to the team.

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Review of
Acacia Mews Care Home - Avery Healthcare
from P G (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

We received a warm, friendly welcome. The home is very clean with lots of facilities. We had a Sunday meal and it was very nice.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a five star review and for sharing your experience.

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Review of
Acacia Mews Care Home - Avery Healthcare
from N E (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum was made to feel very welcome during her short stay and all the staff were obliging.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to share your experience with us. Our team works hard to create a caring, nurturing atmosphere and your recognition of their efforts means a lot to us all.

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Care Homes Owned by Avery Healthcare Group in Hertfordshire

Avery Healthcare Group Locations in Hertfordshire (4)

Avery Healthcare Group Reviews in Hertfordshire (547)

Elstree View Care Home - Avery Collection

Elstree View Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Elstree View Care Home - Avery Collection

Elton House Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Chorleywood Manor Care Home - Avery Collection

Chorleywood Manor Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Elton House Care Home - Avery Collection

Chorleywood Manor Care Home - Avery Collection

Elstree View Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

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