Avery Healthcare Group in Hertfordshire | 4 Care Homes

Review of
Elton House Care Home - Avery Collection
from Toni W (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report

Overall Experience

My Mother moved into Elton House on 4/11/25 after breaking her hip and wrist and no longer able to live on her own. I can highly recommend this home on every level. The facilities are exceptional. The food is extremely good with a choice of 2 restaurants to chose from. The staff in every department

are so helpful and so caring. My mother has adjusted well there and now feels at home.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share such a wonderful review.

We are extremely pleased to hear that your mother has settled in well at Elton House and now feels at home. It means a great deal to us to know that our facilities, dining options, and, most importantly, our staff have made a positive difference during what can be a challenging transition.

Your kind words will be shared with the whole team, who take great pride in providing a caring and supportive environment for our residents and their families. We are grateful for your recommendation and for the trust you have placed in us. All the very best, Jenny

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Review of
Acacia Mews Care Home - Avery Healthcare
from Simon F (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

Our experience of Acacia Mews has been excellent. My mother settled in very quickly and comfortably. She is very much enjoying being a resident.
The staff are highly professional and caring. I have had no hesitation in trusting them to support my mother.
The home is very well run and managed, and

the facilities are clean and function well. Activities are a good balance between being varied and providing a reassuring routine. Food and refreshments are of high quality.
Thank you for everything, Acacia Mews.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a five star review and to share your experience with us. Your Mother is happy to get involved in many of the activities and often supports other residents to join in.

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Review of
Acacia Mews Care Home - Avery Healthcare
from A G (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

Our mum has been here since May 2024, on the dementia floor. She has always been treated with care and compassion by the staff. We are always kept informed about any medical issues that come up on our visits or by phone.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you so much for taking the time to leave a lovely review for Acacia Mews. Thank you for sharing your experience.

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Review of
Elton House Care Home - Avery Collection
from Selina J (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

Our family cannot thank Elton House Care Home enough for the exceptional care our mum received during her final months. From the moment she entered palliative care, she - and all of us - were treated with compassion, dignity, and genuine kindness.

Although Mum was only there for two months, the nursing

staff went above and beyond to keep her comfortable and peaceful, while always taking time to support our family. We were welcomed into the life of the home, and moments such as the Christmas events brought light during an incredibly difficult time.

Elton House feels more like a five-star hotel than a care home, but it is the people who truly make it special. We wholeheartedly recommend them and are deeply grateful to everyone involved, especially Tunde, Simona, the HCAs, and Tracy on reception.Xxxx

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share such a wonderful review. We are pleased that Elton House could care for your mum during her final months, and that we were able to support your family during such an emotional and difficult time. Providing compassionate, dignified, and person-centred care, especially in palliative moments is at the very heart of what we strive to do, and it means so much to us to know that your mum felt comfortable and peaceful, and that you felt welcomed and supported as a family.
We appreciate your kind words about the Christmas events and the sense of community within the home, creating moments of warmth even in the hardest times, is incredibly important to our team. Thank you again for your trust, your recommendation, and for allowing us to be part of your mum's journey. Our thoughts remain with you and your family.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Sheila W (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

John was treated with patience and kindness. This was extended to me and my family.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review and for sharing your experience.

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Review of
Elton House Care Home - Avery Collection
from Chris H (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Following a rather traumatic period in hospital our family decided to transfer Mum to Elton House for respite care, initially for a month.
The standard of care and attention has exceeded our expectations and the transformation in Mum's wellbeing has been remarkable.
Accordingly, in view of her continuing

frailty we have decided that it is in her best interests to remain as a permanent resident. We are extremely grateful for everything Jenny and her team have done to welcome Mum and make the transition from living independently so seamless.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful review. We are delighted to hear that your mother has settled so well at Elton House and that the care and support provided have exceeded your expectations. We are pleased to know that her transition from hospital to living with us her has been a positive one, and it is especially rewarding to hear about the improvement in your mother's wellbeing. Your decision to have her remain with us permanently is one we take very seriously, and we are honoured by the trust you have placed in our team.
I will be sure to pass on your lovely comments the wider team, who will be extremely grateful to know their care and dedication have made such a meaningful difference. All the best, see you soon

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Review of
Acacia Mews Care Home - Avery Healthcare
from N R (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Such a warm, friendly home - Dad has been welcomed and very well cared for. We all feel reassured that he is somewhere safe.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to share your experience so far and giving a 5 star review for Acacia Mews. It is lovely to see how well your dad has settled in and enjoying the activities.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Jane J (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Dad has been very well looked after and cared for since arriving 2 weeks ago.
Staff are knowledgeable and proactive, and Dad has appreciated being able to participate in activities such as quizzes, exercise and animal visits.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a review for Acacia Mews and for sharing your experience of the journey so far. Your dad has settled in well and is making new friends, it is a pleasure to support him.

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Review of
Elton House Care Home - Avery Collection
from Ruth P (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My Father was admitted to the Memory Floor at Elton House in December 2025. As a health professional, I had wondered whether I would ever be able to find a care home which would meet my very high standards. To my surprise and great pleasure, I have found everything about the Memory Floor to be exemplary.

The care is just fantastic, I honestly could not find one single thing less than perfect. The staff there and their manager are a truly special group of people. They look after my Dad with such dignity and respect, it's just lovely. I couldn't have found a better place for him to live.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to write such a wonderful review, it truly means a great deal to all of us.
Knowing that you feel safe and reassured having your father with us is exactly what we strive for at Elton House and to hear that we have met your own high professional standards is especially humbling. We are committed to ensuring every resident in our home feels safe, respected, and genuinely well cared for.
It is a privilege to care for your Dad, and we are very grateful for the trust you have placed in us. Thank you again for your kindness and for recognising the dedication of the staff.
All the best, Jenny

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Review of
Elton House Care Home - Avery Collection
from Samantha P (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

When I visited Elton House I knew instantly that this was the right place for Mum. It felt like home, there was a nice buzz. Residents were mixing with staff and it there it had a homely feel. The rooms were light, spacious and Mum's room was newly rennovated and had nice decor.
With late stage Alzheimers

we needed specialist care. The carers are outstanding. Nadia and Simona who manage the dementia unit were unfailingly professional, kind and caring, both to my mum and to my family.

My mum was looked after with dignity and respect . She was always dressed, scrupuously clean, made-up and had her favourite perfume applied, even as she approached EOL. Her medical care was excellent, when a doctor was needed, or a nurse, they are called.

I cant recommend the Elton House team more.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share this with us, your feedback inspires us to continue providing the highest standard of care.

We're truly grateful that you felt Elton House was the right place for your mum, and it's very touching to hear how supported and at home you felt during your visits. Knowing that she was cared for with dignity, kindness, and respect-especially during such a difficult stage-is something we hold very close to our hearts. The team always strive to provide the best possible care and support for those that live with us.

I will make sure your kind feedback is shared with the wider team, who will be deeply moved to know the difference their care made to your mum and to your family.

Thank you again for trusting us with your mum's care. All the very best,

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Review of
Elstree View Care Home - Avery Collection
from Adrian B (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother, who has been in this facility for almost 6 years and has dementia, has been looked after by the staff as well (probably better) than I or my family could have done. Also, the staff (cleaners, food staff, carers and particularly the manager at Elstree). Treat my family and I with friendliness,

understanding, time and attention. Personally, I think the best choice we could have imagined for mothers' care has been shown at Elstree Views.

Reply from Kate Lester, General Manager at Elstree View Care Home - Avery CollectionThank you for taking the time to share your feedback regarding your mother's care at Elstree View. Your comments are appreciated and will be shared with the staff team, as it is important for them to know their efforts are recognised. We aim to provide consistent, respectful care to residents and their families, and I am pleased this has been your experience over the last 6 years.

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Review of
Elton House Care Home - Avery Collection
from Carole B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

I feel so grateful my mother has come to your facility, as well as it being beautiful, clean and providing all the activities and wonderful food, the staff go above and beyond, caring, patient, respectful and always with a smile. Nothing is too much trouble, there is never a 'No', everything is possible.

Another very important part is my mother is so happy here, this means the world to me. I feel so confident and less stressed knowing how well my mother is being taken care of and I can't thank you enough.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful review. The team always strive to provide the best possible care and support for those that live with us.
We're delighted to hear that your mother has settled in well and is happy here, and that you feel reassured knowing her care and wellbeing are fully supported. Providing peace of mind for families is incredibly important to us.
We're committed to delivering the very best care to every resident, and feedback like yours reassures us that we're truly making a difference. All the very best, Jenny.

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Review of
Elstree View Care Home - Avery Collection
from R F (Son-in-law of Resident) published on 31 December 2025 Submitted via Postal Card • Report

Overall Experience

We were thrilled to find Elstree View and the moment we both walked im, we both felt that my mother-in-law, who had been in rehab following a nasty fall would finally realise that she could no longer cope with living on her own. Elstree View has given her a new stage in her life, and she seems to be

so very happy with the home, which truly feels like a home. She is loving the meals, the room and hopefully will get to make some new friends.

Reply from Kate Lester, General Manager at Elstree View Care Home - Avery CollectionThank you so much for your lovely feedback. We're delighted to hear that from the moment you walked into Elstree View it felt right for your mother-in-law, especially after such a challenging time following her fall. Knowing she feels happy in her new home, that the carers are supporting her well and seeing her socialising and making new friends is lovely.

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Review of
Elstree View Care Home - Avery Collection
from Michele F (Daughter of Resident) published on 31 December 2025 Submitted via Postal Card • Report

Overall Experience

From the minute we walked through the doors and were greeted by the smiling, happy staff we felt my 93 year old mum would be happy. She kept saying she must be dreaming as everything and everyone was so kind, caring and friendly. Instead of dreading the coming years, especially the winter, my mum can

enjoy as much independence as she wants but with the bonus of being cared for by lovely staff, delicious meals, lovely surroundings and never feeling lonely. We feel very grateful we found Elstree View for her next chapter in life.

Reply from Kate Lester, General Manager at Elstree View Care Home - Avery CollectionThank you so much for providing such a wonderful review. Hearing that mum feels happy, supported and able to enjoy her independence reassures us that we are doing what matters most. Our team is passionate about creating a kind, friendly and uplifting environment, and your words are a wonderful reflection of that commitment. We are honoured to be part of your mum's next chapter and are grateful that you entrusted us with her care.

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Review of
Acacia Mews Care Home - Avery Healthcare
from D A (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Since arriving at Acacia Mews, my mothers whole demeanor has changed. She says there is a weight lifted off her shoulders. To her, this is timely "home". She is animated, and smiling and laughing like the old days. She so appreciates her room, the food, and all the carers.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to share your experience so far and for leaving us a five star review.

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Review of
Acacia Mews Care Home - Avery Healthcare
from J A (Daughter-in-law of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

Right from the first hour mum came here she was happy with Acacia Mews. The staff are friendly, very caring and helpful. She loves it here already and has told us it is "home", thats after just one week.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a 5 star review for Acacia Mews and for sharing your experience. Your mum (in-law) has settled in really well and it is lovely to see her socialising with others.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Mark M (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

A very warm welcome for my mother into the house. Excellent and compassionate care!
Mum has been here 3 weeks now and seems to be settling into her surroundings very well.

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you for taking the time to leave a 5 star review for Acacia Mews and for sharing your experience so far. Your mum has settled in really well and it is a pleasure to have her with us.

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Review of
Elstree View Care Home - Avery Collection
from S T (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

Excellent grounds, beautifully maintained, making for lovely strolls in soothing surroundings and a wonderful site for summer outdoor parties/activities. Gradual restoration and upgrading of areas, starting from lounges to rooms. High standard of decor. Very approachable and friendly carers, high degree

of professionalism, Same for management, who are generous with their time and helpfulness. Extra carers always benefit residents in terms of giving company and stimulation. You're right on track and making good progress.

Reply from Stevie Pugsley, Director of Community Relations at Elstree View Care Home - Avery CollectionThank you so much for your thoughtful and encouraging feedback. We're delighted to hear that you appreciate the grounds, surroundings, and the ongoing improvements throughout the home. Your kind words about the decor, our carers, and management mean a great deal to us and will be shared with the whole team.
We're especially pleased that you've noticed the positive impact of having extra carers to provide companionship and stimulation for residents this is something we value highly. Thank you again for taking the time to share your experience and for your support as we continue to make progress

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Review of
Elton House Care Home - Avery Collection
from Amanda R (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

We are so pleased with the care our mum and nanny receives as it meens we don't need to worry about her because we know she will be taken good care of in terms of her medication, her hygiene and eating. It is not just these things are monitored, it is also so wonderful to know she has company and takes

part in activities.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review of our home, your feedback inspires us to continue providing the highest standard of care. I will be sure to share your kind comments with our team, as they are always committed to delivering exceptional support to our residents and their families. We're also delighted to hear that she is enjoying the activities and the support we provide. Best wishes.

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Review of
Acacia Mews Care Home - Avery Healthcare
from Karen M (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

We are truly grateful for the exceptional kindness and care mum receives every day. The staff go above and beyond to support her with patience, dignity and genuine compassion. It brings us great comfort knowing she is in safe hands. Thank you!

Reply from Deby O'Hare, Manager at Acacia Mews Care Home - Avery HealthcareThank you so much for taking the time to leave a five star review. Your mum has settled into the home well and already made some friends. Thank you for sharing your experience with us and we will be sure to pass your kind words onto the team

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Care Homes Owned by Avery Healthcare Group in Hertfordshire

Avery Healthcare Group Locations in Hertfordshire (4)

Avery Healthcare Group Reviews in Hertfordshire (557)

Elton House Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Elton House Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Elton House Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Elton House Care Home - Avery Collection

Elton House Care Home - Avery Collection

Elstree View Care Home - Avery Collection

Elton House Care Home - Avery Collection

Elstree View Care Home - Avery Collection

Elstree View Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Acacia Mews Care Home - Avery Healthcare

Elstree View Care Home - Avery Collection

Elton House Care Home - Avery Collection

Acacia Mews Care Home - Avery Healthcare

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