Care Homes Owned by Avery Healthcare Group in Hertfordshire

I cannot recommend the staff and amenities here enough.

My mum has been resident since February after an earlier respite stay.

The transition from home has been hard for her but I do not feel she could be in better hands. The warmth of the staff is clear from the moment you arrive - the team on the front desk always fill me in about how my mum is and what she's been doing. The care staff and management team are equally attentive. My mum has told me she is aware that the team keep a close eye on her but this is always discreet and unintrusive so she feels safe but never scrutinized.

We had a lovely singalong at a recent garden party and I was bowled away by how the care team attended to residents' needs while having a great time singing and dancing together. There is good continuity within the staff, which means the team know all the residents and their needs well.

To help my mum settle in, the team gently remind her about activities she might like, and encourage her to join groups on the outdoor terrace for a cup of tea.

Had a lovely visit in the garden. When we arrived the residents were enjoying strawberries & bubbles. The staff were friendly and attentive. couldn't do enough to make sure Dad was happy.

My 92 year-old Mother has been a resident (requiring support with living with Dementia) - for two months. Despite her moving from her home in the north, she settled into Elton House immediately. Mum is relaxed and happy - often commenting 'how beautiful the indoor and garden spaces are'. She is loving the variety of meals offered from the menu, enjoying the company of other residents - and is known by name - by the enthusiastic staff who always find time to stop and say 'hello'. When we leave Mum, following our visits, there is no doubt that she is safe - and all her needs are being met. Elton House has the appearance of a luxury hotel, and the feel of 'home' - exactly what Mum needs during this time in her life.

My Mum went in for respite care for 2 weeks as I was going on holiday and she worries when I am away and not available if she needs me. Although she was wary at first about going in, she absolutely loved it and thought all the staff were wonderful. Following her stay she has decided that she does want to go in as a permanent resident as she just felt much more confident and supported in there than living at home on her own, so I will be looking to arrange that in the near future.

I have been here for 5 days, and everyone has made me feel very welcome. The staff are all very helpful. They have helped me to meet and talk to other people. My very comfortable, a good sized and I have slept well.

We aredelghted with the care of my husband. Everyone iscaring, friendly efficient and nothing is too much trouble for them . As a visitor every day I have been so welcome by everyone,. My husband is happy in the home, eating well and responds to the staff and I would completely recommend Chorleywood Manor. The range of activities is great and the teams marvellous, thank you from all our family

All of the staff are caring, compassionate, friendly, and approachable, and nothing ever seems too much trouble. We are always greeted with a warm smile whenever we visit, and communication is excellent, keeping us well informed about our mum's health and wellbeing.

The home itself is clean, modern, and welcoming, while still maintaining a homely atmosphere. The dementia unit feels very safe and secure, giving us real peace of mind.

The food is of a high standard, nutritious, and varied, with alternatives always available to suit residents' individual tastes and preferences. There is also a wide range of facilities and activities, with staff making every effort to ensure they are inclusive for all residents.

After being transferred from hospital six weeks ago in a very poor condition, our mum now seems to be thriving at Elton House and is very happy there.

We feel truly reassured knowing she is being so well cared for.

Thank you Nadia and all the team!

My mother-in-law was a very contented resident here so when a family friend needed to move from living alone, this was my first choice. Having toured most of the care homes in the area, we felt that Chorleywood Manor offered an excellent balance of dignified independent living alongside help with tasks and reassurance where necessary. The staff body is consistently kind and offer high quality care and, importantly, there is low turnover so there are always familiar faces around. The manager, Fiona, is responsive to individual needs and the lady, Tracy, who first met us and arranged the settling in went above and beyond to make us feel welcome. Finally cleanliness and food quality is high. This alongside the extremely well-behaved, occasionally-seen resident dog means Chorleywood Manor felt very quickly like home, thank you.

No longer nervous of climbing stair, waiting for food deliveries, washing, house care and responsibilities.

SHE WAS HOME AND SAFE!!!

From day one she was a person, greeted with dignity and made to feel so so welcome.

The manner in which she was welcomed has continued and escalated every day since she walked in two weeks ago.

It is everything we as her family and she as the recipient of care could have dreamed of

Thank you Cate, Stevie and all of the team

I would have no hesitation recommending the home. Best thing we have done for Mum and now she is more local for me to visit I get to see her far more frequently than when she was in her own house a distance away.

The care at the home was excellent. I cannot praise the carers enough. I was pleased that I went there for respite.

Everything is great

I am very satisfied with the care in the home, the staff are helpful and always ready to listen to any difficulties. I enjoy the activities here. There is plenty to do. The food is very agreeable and I enjoy spending time in the garden.

"We didn't end up using Elton House in the end, as my grandmother's condition changed, but I still wanted to leave a review because the staff were so attentive, understanding and patient throughout. The facilities are excellent, of course, but it was really the kindness and care of the staff that stood out most and made such a strong impression on us.

Thus far, my experience of the home is very positive. I found the residence to be clean and all the staff to be kind and very helpful. My mother's overall health improves daily.

All occasions were celebrated so thoughtfully, from Chinese New Year and all the Jewish festivals to Christmas, which made a difference.

I am very grateful to all the staff for everything they did for him. Many thanks.

After a wonderful meeting and a view of the care home I went to my mother and said you would get great respite Care here. Two days later she arrived. I watched the care, love and respect every person who worked there gave my mother the following morning when I went to visit her again she said I'm never leaving here. She has been there for three days and I have never seen her so happy and full of life. she can't wait to tell my brother and sister and I what a great day she's had. I met so many wonderful residence and already made many friends Thank you so much

The lady I've been helping look after has only just moved into Elstree View but right from the start all of the staff and colleagues have been extremely attentive helping her to settle in quickly and not be anxious or disorientated. She seems very well cared for and happy to be so well looked after. The care seems far better than anything she had previously received in her home. Long may it continue.

Thank you