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Care Homes Owned by Shaw Healthcare

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 

61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare

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The Links

252 The Broadway, Dudley DY1 3DN 

Location Type Care Home

A specialist care home situated in Dudley, The Links accepts admissions for a number of personal care needs, including for long-term residential stays, respite and rehabilitation, and to treat for substance abuse. The service also welcomes residents… Read more about The Links

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 5 Rooms

Shaw Healthcare Reviews (2169)

9.6
Shaw Healthcare has a Group Review Score of 9.6 (9.550) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

Overall Experience

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Review of

The Martlets

from D J (Solicitor of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have dealt with The Martlets on a number of occasions and I have always felt the care from the staff has always been of the highest standard and they can never do enough to help you. I would highly recommend them to any families looking for somewhere for their loved one to settle and enjoy retirement.

Reply from Jessica Geall, Home Manager at The Martlets

Thank you for your kind words and continued trust in The Martlets. We're delighted to hear that you've consistently experienced our high standards of care and support. Your recommendation means a great deal to us and we're grateful for your ongoing support.


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Review of

The Cottage Wing

from Ian W (Son of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father arrived at Barton he was immediately assessed and placed into a private room with ensuite. His care throughout has been exemplary, the care staff and nurses are very caring and kind with plenty of time to talk. The cleanliness and hygiene standards are second to none (brilliant) and the
food very good. Thank you to all of team for the care and compassion shown to my father.

Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you for your kind words. We're so pleased to hear your father felt well cared for from the start and that our team's kindness, high standards of hygiene, and good food made a positive difference. Your feedback means a great deal to us all.


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Review of

Rotherlea

from Nicola W (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had an awful experience at a previous care home, we transferred my Mum to Rotherlea and the positive impact was immediate. She improved physically and mentally due to the supportive, caring attitude of the staff at Rotherlea. They regularly keep in touch and go over and above to support my
Mum. They have celebrated her 'wins' by phoning me and, despite her declining health, she is treated with respect and kindness at all times. The staff at Rotherlea see their job as a vocation and nothing is too much trouble.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you so much for your kind and thoughtful words. We are truly heartened to hear about the positive difference Rotherlea has made for your mum. It means a great deal to our team to know that her physical and mental wellbeing have improved since coming to us.Our staff are deeply committed to providing compassionate, person-centred care, and it's lovely to hear that their efforts have been felt so strongly. We're especially pleased that you feel kept informed and supported - family involvement is incredibly important to us.We will be sure to pass on your comments to the whole team, who will be touched to know their work is so appreciated.


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Review of

Sycamore Lodge

from Christine G (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad entered sycamore in Dec 22. His health had declined since his diagnosis of dementia. Initially he was admitted for 6 wks rehab but due to complications his recovery to walk was not to be. He fairly quickly settled in to his new surroundings. We as a family on the other hand found it hard to accept
that our once active, music loving outdoors dad would end his days in a nursing home. We visited dad most days, taking his wife of 69 years twice a week.
Gradually we got to know the staff as a 2nd family & through us showing them photos and videos of dad in his younger days they got to know the man.
The highlight of his week was the "music man" & fish & chips. We remember the day we walked into the day room.Dad was sat with residents and staff and was laughing. It made our hearts feel good that he now considered it home.
We would like to praise the staff at sycamore in their challenging daily roles & we take comfort knowing that dads final days were in comfortable caring surroundings

Reply from Barry ODriscoll, Home Manager at Sycamore Lodge

Thank you so much for sharing such a heartfelt and moving reflection on your father's time at Sycamore. We are truly honoured to have had the opportunity to care for him and to get to know him - not just as a resident, but as the vibrant, music-loving man you so lovingly introduced us to through your stories, photos, and videos.It warms our hearts to know that he found comfort, companionship, and joy here - particularly in moments like the music sessions and enjoying his fish and chips. We are especially touched by your memory of him laughing with fellow residents and staff, feeling at home in the day room. These are the moments that mean the most to us.


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Review of

Abbott House

from L K (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident for 10 months now. On admission she was very confused, resisting any help from everyone including her children but within a very short space of time and with the care and attention shown by each and every member of staff, she has adapted very well and now joins in with
a lot of things. The team are fantastic, whether they are care staff, laundry staff, kitchen staff or admin, everyone goes out of their way to make the residents feel cared for and their families and friends feel welcome.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for sharing your experience. We are so pleased to hear how your mother has adapted and settled in so well at our home. It's heartening to know that the care and attention from our team have made such a positive difference to her wellbeing.We take great pride in our staff, and it's wonderful to hear that their efforts, across all departments, have made both your mother and your family feel welcome and supported.Your feedback truly means a lot to us, and we'll continue to ensure we provide the highest level of care for all our residents.


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Review of

Glebe House

from Tam R (Son of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother gained her residential placement in Glebe House I've visited her three times, I also telephone her everyday. I've always found my mother to be happy and content. I've also found all the staff to be warm, considerate, kind and helpful. Nothing seems to be too much trouble, everybody is
very friendly and the prevailing atmosphere in Glebe House I feel is very family orientated and I would happily recommend it to everybody looking for a placement.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your lovely feedback. We're so pleased to hear your mother is happy and content at Glebe House, and that you've found our team to be kind, helpful, and welcoming. Creating a family-like atmosphere is at the heart of what we do, and your recommendation means a great deal to us.


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Review of

Elizabeth House

from Gill B (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to leave mum at Elizabeth House while I had a hip replacement and couldn't drive. It is light and airy, and the staff are really helpful and caring. When her 6 weeks were up, she didn't want to go home. She enjoys having company and making friends. She's a bit forgetful now, and for us, it is
such a relief to know she is safe. It really is a lovely place to live.

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Review of

Wellesley Road Care Home

from K K (Friend of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered for.

Reply from Jennifer Evans, Home Manager at Wellesley Road Care Home

Thank you for your kind feedback. We're so pleased to hear that you've found our care home warm and welcoming. Our team takes great pride in being energetic, friendly, and attentive to the needs of our residents, so it's wonderful to know that this has been reflected in your experience.


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Review of

Greenhill Care Home

from Anne M (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the family continue to be very pleased with Mum's care at Greenhill. Mum is settled and clearly feels safe and well cared for. Mum has a lovely room with her own toilet, she enjoys spending time in her room and we can visit and relax with her in there. The staff at Greenhill are fantastic, always
warm, supportive and caring. We really appreciate this. Activities provided for residents are varied and stimulating. Thank you Greenhill.

Reply from Sian Richards, Home Manager at Greenhill Care Home

Thank you so much for your kind words. We are thrilled to hear that your mum is settled and feels safe and well cared for at Greenhill. It's wonderful that she enjoys her room and that you're able to spend quality time with her there.Our team strives to provide a warm, supportive, and caring environment for both residents and families, so your feedback means a great deal to us. We're also pleased to hear that the activities we offer are enjoyed and stimulating for your mum.Thank you once again for your trust and support - we will continue to ensure your mum receives the best care possible.


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Review of

Thorndale

from Sandra W (Daughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had lived alone following my Dads passing away in March 2018. In August last year she had a couple of falls at home and a hospital and rehabilitation stay followed. Mum no longer felt safe staying at home alone. Mum went into Thorndale on October 7th initially for 2 weeks respite care whilst I was
on holiday. After my return from holiday Mum was due to go home with a care package. We were lucky enough to be told just before my return that Mum qualified for 24 hour care and was able if she wanted to stay at Thorndale. Mum said yes without hesitation. She has made some good friends with fellow residents, joins in with the activities, and loves having her hair done weekly in the on site salon. We are made to feel very welcome when we go into visit Mum, we're invited to join in with the activities and if tea and coffee are made we are offered 1 too. Thank you Thorndale for looking after Mum so well.

Reply from Heidi Brown, Home Manager at Thorndale

Thank you so much for sharing your experience with us. We are delighted to hear that your mum has settled in so well at Thorndale and is enjoying both the company of fellow residents and the activities on offer, especially her regular visits to the salon!It's wonderful to know that you and your family feel welcomed during your visits and that the care and support we provide give you peace of mind. We are honoured to have your mum with us and will continue to ensure she feels comfortable, safe, and valued.Thank you again for your kind words, and we look forward to continuing to care for your mum.


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Review of

Ledbury Nursing Home

from R F (Relative of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very happy with all aspects of Ledbury Care Home. The staff from management to support staff are respectful to residents and relatives at all times, in what must be a difficult situation at times as residents have lost their independence.

Reply from Jane Pye, Home Manager at Ledbury Nursing Home

Thank you for your kind feedback. We are thrilled to hear that you and your family are happy with the care your loved one is receiving at Ledbury Care Home. Our team takes great pride in treating both residents and their families with respect and compassion, especially in such a challenging time. Your support and recognition mean a great deal to all of us.


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Review of

Ledbury Nursing Home

from M P (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of care is excellent with caring and considerate staff. Mum is kept clean and well dressed each day and any requests from her family are dealt with in an efficient and caring way.

Reply from Jane Pye, Home Manager at Ledbury Nursing Home

Thank you so much for your kind words. We are delighted to hear that the care your mum is receiving has met your expectations, and that our team has been able to provide both the support and attention she needs. We're committed to ensuring all our residents feel comfortable, respected, and well cared for, and your feedback is deeply appreciated.


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Review of

Figbury Lodge

from Ellen A (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As my Mum has only been in Figbury Lodge a few days, this is my first impression. Friendly, helpful staff and very clean throughout. The lovely large, bright room with on suite wet room makes my mum's mobility issues so much easier. The gorgeous enclosed grounds are a bonus for the residents.

Reply from Kim Harris, Home Manager at Figbury Lodge

Thank you so much for sharing your first impressions with us! We're so happy to hear that your mum is settling in well at Figbury Lodge. Our team works hard to ensure a welcoming and supportive environment, and it's great to know that the spacious room, en-suite wet room, and beautiful grounds are making a positive difference for your mum's comfort and mobility. We truly appreciate your kind words and look forward to continuing to care for your mum.


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Review of

The Hawthorns Nursing Home

from Tina C (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has dementia, I visit 1 or 2 times a week, the staff are fantastic and she seems very happy.

Reply from Mary Tasker, Home Manager at The Hawthorns Nursing Home

Thank you for taking the time to leave us this lovely review.


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Review of

The Cottage Wing

from Valerie D (Respite Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in the lovely, friendly and efficient cottage wing. The staff especially go to great lengths to be helpful and caring. I can't thank them enough for making my stay so happy and memorable. Thank you to you all.

Reply from Karen Lanchester, Home Manager at The Cottage Wing

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience in our cottage wing. Our staff truly goes above and beyond to provide care and support, and it's fantastic to know that their efforts made your stay happy and memorable. Your kind words mean the world to us-thank you for taking the time to share your experience!


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Review of

Forest View

from Z R (Wife of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very loving and caring home. All the staff are excellent and welcoming. My husband, who never wanted to go into a home, has settled in well and made some friends. Again, just 5 stars all credit to the loving caring staff.

Reply from Karen Russell, Home Manager at Forest View

Thank you so much for your kind words! We're thrilled to hear that your husband has settled in and made friends. It means the world to us that you recognise the care and dedication of our staff. Our team works hard to create a welcoming, loving environment, and your feedback truly warms our hearts.


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Review of

Ledbury Nursing Home

from Jessie G (Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here and for me that means a lot, some days a smile and a hand shake is all you need.
The staff are all so good to us always ready to help day or night time. A big thank you to all.

Reply from Jane Pye, Home Manager at Ledbury Nursing Home

Thank you so much for your kind words! We're so glad to hear that you're happy here. A smile and a helping hand can make all the difference, and we're thrilled to know that our staff are making you feel supported and cared for, day or night. Your gratitude means the world to us-thank you for taking the time to share your experience!


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Review of

Wellesley Road Care Home

from M H (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. They are so caring and they treat the residents with dignity.

Reply from Jennifer Evans, Home Manager at Wellesley Road Care Home

Thank you for taking the time to write us a review.


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Review of

Rotherlea

from Melanie G (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider my father very fortunate to be a resident at Rotherlea. He is elderly, frail and a little muddled, but has found happiness and a sense of safety since he arrived.
I consider all the members of the care team to be exemplary in their consideration and kindness when interacting with my father.
Also, I am always informed if there has been an incident that I should know about, such as a little accident.
I feel reassured that my father could not be in a better place.

Reply from Daniel Rees, Home Manager at Rotherlea

"Thank you so much for your kind and heartfelt words. We're so pleased to hear that your father has found happiness and a sense of safety with us at Rotherlea. Our team is dedicated to providing compassionate care, and it's wonderful to know that their kindness and consideration have made a positive impact on your father's well-being.


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Review of

Abbott House

from Elaine D (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Abbott House since 2022, she absolutely loves it there. She has a few health issues, but they are been all looked after by the staff, I can not praise them enough. The new entertainment manager is excellent. She has organised so many activities for the residents, they are all happy
with so much to do. The staff at Abbott House are brilliant. They care for the residents 100% and always make you feel welcome when ever you go there. Abbott House is a very welcoming home, I wouldn't mind be looked after them myself. I can not fault the staff at all, always friendly and helpful, with a smile on there face. I know that my Mum is being well looked after there. I would recommend this home to all.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for your heartfelt feedback. We're absolutely delighted to hear how much your mum loves being at Abbott House-it truly means the world to us. Our team is dedicated to providing the highest standard of care, and it's wonderful to know that her health needs are being met and that she feels happy and supported.We're also thrilled to hear that our new Entertainment Manager is making such a positive impact! Keeping our residents engaged and joyful is a big part of what we do, and it's lovely to know those efforts are being noticed.Your kind words about our staff and the welcoming atmosphere at Abbott House are incredibly appreciated.


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Awards / Recognitions (6)

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Shaw Healthcare in Bristol Shaw Healthcare in Dorset Shaw Healthcare in Hampshire Shaw Healthcare in Herefordshire Shaw Healthcare in London Shaw Healthcare in North Somerset Shaw Healthcare in Northamptonshire Shaw Healthcare in Staffordshire Shaw Healthcare in West Midlands Shaw Healthcare in West Sussex Shaw Healthcare in Worcestershire Shaw Healthcare in Blaenau Gwent Shaw Healthcare in Cardiff Shaw Healthcare in Carmarthenshire Shaw Healthcare in Pembrokeshire Shaw Healthcare in Powys

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