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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 - Browse 61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare
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Sparrowfields
17-19 Alwold Road, Weoley Castle, Birmingham B29 5RR 
Sparrowfields, Birmingham, West Midlands
  • 6 Rooms
Location Type Care Home

Sparrowfields Specialist Care Home is dedicated to a number of long-term residential care needs, including for people with learning disabilities and autism, others with Huntingdon's disease or ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Shaw Healthcare Reviews (2508)

9.4

Shaw Healthcare has a Group Review Score of 9.4 (9.382) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Llwyn Teg Care Home

from Arwel B (Friend of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Llwyn teg is a very happy nice nursing home,the staff and all the workers involved in running the home are very kind and caring, nothing is too much trouble for them, the rooms are nice and clean and the gardens are all nice and tidy and there are lots of activities going on
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Review of

Deerswood Lodge

from Rowena B (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I visited Deerswood Lodge on the 8th of June, the visit was with my mother who is a resident. We were greeted with friendly faced staff who enjoyed meeting our dog, the staff had time to say hello and asked who we had come to see. We signed the visitor's book and proceeded to Mums room,
we noticed that the carpets on the stairs were in the process of being cleaned and looked fresh, infact all areas looked clean & tidy & welcoming. We entered Mums room & she was delighted to see us. We travel from Cornwall to see Mum and it was lovely to see her looking so well and happy. Mums room was clean and fresh and she had everything she needed at arms length. Mum said she was happy living there and the carers were really nice which is lovely to hear. Whilst we were with Mum several staff popped by including a nurse to ask mum how she was today. We also were made a cup of tea which was most welcome. A member of staff also help me find a vase for the flowers I brought for Mum.
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Review of

Llwyn Teg Care Home

from Nick A (Son of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an absolutely fantastic care home. The staff at Llwyn Teg really do go the extra mile to ensure every resident is treated with care, compassion and the utmost respect. My father loves the place, and speaks positively about every member of staff. I know he's safe, and being well cared for by a
team who work seamlessly together to provide the very best care available. Thank you to all the staff at Llwyn Teg.
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Review of

Orchard House

from Ray W (Husband of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard House is exceptional. The carers are outstanding and helpful in all ways nothing is too much trouble. When visiting my wife on a wednesday and a Sunday I'm offered lunch which is always beautiful home cooked meals.
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Review of

Llwyn Teg Care Home

from L L (Great-Niece of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely to see my great aunt involved with the arts and crafts throughout the year. And seeing pictures of what they do. Nice to see the interaction with the younger generation by singing, parachute games etc. Keep up the good work.
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Review of

Ledbury Nursing Home

from J R (Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Much of the building is newly refurbished - the lounges and coffee lounge to an exceptional standard. Residents' ensuite rooms are clean and comfortable. Medication distribution is efficient. Activities for residents are very varied and occur most days. The choice of food offered at mealtimes could
be improved, but this, I am sure, will occur now that a new chef has been appointed. The food is hot and nicely cooked. The staff are very friendly and respect the dignity of those residents they are caring for. I recommend Ledbury Nursing Home to anyone needing a short or longer stay.
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Review of

The Cottage Wing

from Jackie A (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks of her life. The staff were amazing and were like an extra family to mom, incredibly caring and supportive of her, always treated her with kindness, respect, dignity
and friendship. This support was also extended to our family which was a great comfort in the last few weeks. We will always be grateful that The Cottage Wing at Barton were able to take mom for her palliative care giving mom and our family precious time together under their care and support. Thank you!
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Review of

Deerswood Lodge

from Paul B (Son of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wanted Mum to be safe and happy and that gives me peace of mind. The staff all seem good and friendly, and Mom does seem happy and settled.
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you for your kind review. We are pleased to hear your mum feels happy and settled with us, and that you have peace of mind knowing she is safe and well cared for. Your lovely comments about our team are greatly appreciated.
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Review of

Llwyn Teg Care Home

from L D (Friend of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a special care home indeed! The day care staff are incredibly attentive, they are always smiling and engaging with the residents. I am always made to feel welcome whenever I visit. It's lovely to hear the use of the Welsh language within the home. It's a delightful home, which I recommend.
Reply from Rachel Owen, home manager at Llwyn Teg Care HomeThank you for your kind review. We are delighted to hear you feel so welcome when visiting and that you enjoy the warm, engaging atmosphere created by our day care team. It is lovely to know our use of the Welsh language is appreciated, and your recommendation means a great deal to us.
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Review of

The Cottage Wing

from Sandra D (Respite Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided was of the highest quality by all staff. The room was a great size equiped with all of the neceseties.
Reply from Karen Lanchester, home manager at The Cottage WingThank you for your kind review. We are pleased to hear you were happy with the high standard of care provided by our team and that the room met your needs. Your feedback is greatly appreciated.
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Review of

The Cottage Wing

from Marilyn L (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cottage Wing was a very beautiful peaceful place. Under the circumstances, staff so professional and caring. Nothing was too much trouble. Also handled our family dynamics extremly well. Again thank you for all you did for our mother. Thanks.
Reply from Karen Lanchester, home manager at The Cottage WingThank you for your kind review. We are pleased to hear you found The Cottage Wing peaceful and that our team provided professional, caring support during a difficult time. It means a great deal to know their efforts were appreciated by you and your family.
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Review of

The Martlets

from David D (Brother of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff are very caring, and nothing but helpful, in every way. The staff also seem to bond with one another, which makes for a good atmosphere all round. I cannot praise them enough.
Reply from Joanne Holman, home manager at The MartletsThank you for your kind review. We are delighted to hear that you find our team caring, helpful and supportive, and that you feel there is a positive atmosphere within the home. Your lovely feedback is greatly appreciated.
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Review of

The Cottage Wing

from Aileen N (Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very pleasant stay here having had wonderful care by all the staff night and day. The nurses and care staff have gone out of their way to make sure I have been comfortable and cared for both day and night. The organisation of the home is impressive down to the every day cleanliness to the
building maintenance. I was particularly impressed by the routine check of the shower systems for legionnaires disease and a check of fans etc. The staff work as a team, clearly get on well.
Reply from Karen Lanchester, Home Manager at The Cottage WingThank you for your kind review. We are delighted to hear you had a pleasant stay and felt well cared for by our team, both day and night. It is also wonderful to know you appreciated the cleanliness, organisation and safety checks within the home. Your feedback about our staff working well as a team is greatly valued.
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Review of

Cartref Care Home

from A D (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a traumatic event when someone you've lived with for 60 years has to leave home to be cared for elsewhere. So it was for me a crushing, emotion. The staff at Cartref were amazing - understanding, helpful, friendly and everything that made the place a 'home'. This has continued for the months my
wife has lived there and no praise is too high for the place and the wonderful staff.
Reply from Sandra Holt, home manager at Cartref Care HomeThank you for your kind review. We are so pleased to hear that our team at Cartref Dyfi have been able to support you and your wife through such a difficult transition. It is wonderful to know she feels at home and well cared for, and your appreciation of the staff means a great deal to us.
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Review of

Orchard House

from Val W (Cousin of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our cousin became a resident in Orchard House following an illness and no longer able to live at home he is making good progress with his diet, mobility and other daily tasks. This progress is only as a result of the wonderful care he is receiving at Orchard House. He has had to endure the most
horrendous experience from his family but the support he has and still is receiving from the staff is amazing. He has had to endure so much which at times was overwhelming for him but he has been so very fortunate to have the constant backing and support of staff who take the time to listen to him. This to us is invaluable as we live so far away but know that he is being so lovingly cared for. It is so good to see how far he has progressed and that is all due to the wonderful care he is receiving. We will never be able to thank the staff enough for everything they have done and continue to do for him. Bless you all.
Reply from Michelle Orris, home manager at Orchard HouseThank you for your heartfelt review. We are truly pleased to hear your cousin is making such good progress at Orchard House and that he feels supported, listened to and well cared for by our team. Your kind words about the staff mean a great deal, and we are grateful for your appreciation of the care and support provided.
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Review of

Croft Meadow

from P B (Sister of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited today. My brother looked well cared for and comfortable. He said he liked his room. The staff were amazing and so helpful. One in particular was so helpful and nothing was too much trouble for him. The nurse was able to answer questions about my brothers health. This was on the nursing floor.
He said the food was good.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you for your kind review. We are pleased to hear your brother looked well cared for and comfortable, and that he is happy with his room. It is lovely to know our team and nursing staff were helpful and able to support you during your visit. Your feedback is greatly appreciated.
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Review of

Cartref Dyfi Care Home

from Jean A (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved into Cartref Dyfi 7 weeks ago. We have been very impressed with all aspects of this home. The staff are very friendly and always willing to help. The home is spotlessly clean and never smells. All the residents are consulted about how the home is run and their wishes are carried out
where possible.
I would definitely recommend Cartref Dyfi
Reply from Sandra Holt, Home Manager at Cartref Dyfi Care HomeThank you for your kind review. We are delighted to hear your mother has settled well at Cartref Dyfi and that you are impressed with the care, cleanliness and support from our team. Your recommendation is greatly appreciated.
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Review of

Elizabeth House

from Jeff S (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Elizebth house for the last four weeks.she was taken there after a five week hospital admission.when she first arrived she was adamant she wanted to go back home but after a couple of weeks she settled in and now wants to stay permanently.She loves the staff and says they look after
her very well,she is looking much stronger and has regained her mobility.every time we visit the staff are very friendly and polite and cant do enough to make us and mum feel comfortable and welcome. Elizebeth house is always clean and fresh smelling .we as a family think mum is in the best place now and is safe and well looked after and we feel we have stuck lucky finding Elizebeth house and highly recommend it.
Reply from Marian Drake, home manager at Elizabeth HouseThank you for your kind review. We are delighted to hear your mum has settled so well at Elizabeth House and is feeling stronger and more mobile. It is wonderful to know she feels happy, well cared for and supported by our team, and that you feel welcomed and reassured during your visits. Your recommendation is greatly appreciated.
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Review of

Mill River Lodge

from C L (Friend of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will like to express my great full thanks for how nicely was to come and to see my lovely friend how is carrying at Mill River. Very lovely place to leave, very clean and friendly staff. I just turn in when they was having an activity and was very lovely to let me to enjoy with my friend. Thank
you.
Reply from Cristian Diaconu, Home Manager at Mill River LodgeThank you for your kind review. We are delighted to hear you had such a warm visit and enjoyed joining in the activities with your friend. It is lovely to know you found Mill River a friendly, clean and welcoming place, and your appreciation means a great deal to our team.
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Review of

Sycamore Lodge

from S G (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother has been at Sycamore just over three months. We feel very fortunate to have found such a welcoming care home that can cater for both the complex behaviours of Frontal Temporal Dementia and mums increasing physical needs. Many of the staff are long term employees and all treat the residents
with kindness and respect and many times like their own family. We cannot fault their level of dedication especially the Deputy Manager who has supported us every step of the way. The programme of activities is extensive and there is always something for everyone. The volunteers that spends hours with our Mum doing jigsaws is so much appreciated as we live far away. The building is very accessible, clean, light and airy and very comfortable. The private garden is a calm oasis and very much a bonus to the high standard of living to be found at Sycamore. I have no hesitation in recommending you visit Sycamore Lodge to see how well it would suit your loved one.
Reply from Barry O'Driscoll, Home Manager at Sycamore LodgeThank you for your heartfelt review. We are delighted to hear that your mum has settled so well at Sycamore Lodge and that you have felt supported throughout her journey with us. Your kind words about our team, volunteers, activities and home environment mean so much. It is a privilege to care for your mum, and we truly appreciate your recommendation and trust in us.
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Awards / Recognitions (6)

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