Care Homes Owned by Anchor in Cornwall

call with Sam & the subsequent visit to view the care home, the communication has been excellent. Sam made the whole lead up to mum moving in smooth & seamless. She supported me every step of the way & was kind & caring in the moments I was very emotional. The communication since has been excellent from all staff.
The housekeeping staff deserve a mention as the cleanliness is second to none. One of the first comments I made to Sam on my initial visit was that it smelt lovely.
The catering is excellent & mid morning & evening snacks and drinks are offered in addition to the three meals a day.
All the staff are kind, caring & treat residents with respect. A special thanks to Hollie.

the top down. I have used and visited other care homes and none were anywhere as good as Kimberley Court. A special mention to Carrie, Sam and Maddie who were particularly fantastic although Ii do not want to miss mentioning so many others too. Thank you.

in the room and fridge, ensuite wet room and call bell system. But what makes this home special is the staff management and the brilliant activities. Communication from staff is five-star, always letting you know how your parent is doing and notifying you of any changes to care plans. The food looks very good, my dad had to have a soft diet for medical reasons and the chef was brilliant at accomdodating this. He always liked what he had and the choices. The snacks and drinks are supplied in between. Meals always contain some fresh fruit, cake and smoothies. The care for my dad has been first class, my dad has put on weight and is walking better as he had been very poorly. Due to this we are able to take dad home and look after him ourselves now as your work circumstances have changed, but he will still be having respite at this wonderful home.

like you would expect in a hotel. We like the fact that the weekly menu's and activities are published in advance. We have eaten in the upstairs dining room with our parents and can vouch that the food is very good and very tasty. The outside garden is a nice touch on a sunny day. Most of all the staff deserve a special mention from the management, team leaders, care assistant's, cleaners and the kitchen staff are all very friendly, and willing to help. The whole team are always friendly and caring to residents and visitors alike. We always judge a place by asking ourselves the question would be happy living there if we required care in later years and the answer is a definite yes.

her arrival but management and members of staff. A very nice way to start her experience. The room and her meals were very good, and entertainment was twice a day, which she thoroughly enjoyed. The staff were all polite, smart and just lovely. Many, many thanks to you all. A five star experience. Josie hopes to see you all again soon.

and tv room are bright and airy, and all in the 1950's style with was lovely! The food looked amazing! The staff went above and beyond to help her settle in and make her feel safe and welcome! I would love to be in a home like this when my time comes! Thank you St Anns for making it so nice for mum and for making a stressful situation into an easy one!

a hotel rather than a residential home.
My mother's room was amazing. Ensuite facilities and a small kitchenette which made her feel self contained and safe. She valued her privacy and this was very important in helping her settle and feel at home. She had a choice of eating in the dining room with the other residents or staying in her room. The staff always facilitated her choices and she appreciated their efforts.
The food is exemplary and of a high standard.
My mother passed away in June and our family are indebted to all the amazing staff at St Annes. They were compassionate, kind, empathetic and cared for us too. It is a great comfort to our family; we shall be eternally grateful.

good.

pleasant atmosphere to be in.

and I can only pass on my thanks it made a horrible time bearable .

are noticeably prioritised, and activities and visiting entertainers are well planned and thought out. The residents are clearly content and happy, meals and snacks are generous and look delicious. Thank you for everything you've done for us.

a positive environment both in terms of the high standard of decor and cleanliness but also due to the warm, welcoming and cheerful attitude of the staff. Thank you again for all that you are doing.