"My mum passed away peacefully this week at Thameside having been a resident there for 15 months. It was the best decision we ever made for…"
Read all 78 reviews
from £1,556 / week
61 Rooms
Location Type
Care Home
Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.
Within the home, there is a library, a hairdressing salon ... Read more
"A very difficult time made easier by the friendliness and professionalism of every one at Mooe Place.
My wife was made to feel at home…"
Read all 88 reviews
from £1,900 / week
60 Rooms
Location Type
Care Home
Anchor's Moore Place provides luxurious and comfortable surroundings to up to 60 older people whilst providing first-class care and support.
Moore Place continues to welcome new residents for ... Read more
"Mum has been in Greenacres for just over two years. She came in fairly mobile but a little confused. The staff were amazing then, they…"
Read all 70 reviews
from £1,520 / week
63 Rooms
Location Type
Care Home
Anchor’s Greenacres is located at the heart of the community in Banstead, within a short distance of local shops and amenities.
The home continues to welcome new residents for friendly and ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
West Hall
Parvis Road, off Parvis Road, West Byfleet KT14 6EY
"Having viewed 8 other care homes we chose West Hall and Birch in particular for 1) the caring attitude of the staff, 2)friendly, welcoming…"
Read all 212 reviews
from £1,950 / week
117 Rooms
Location Type
Care Home
Anchor’s West Hall is a unique and meticulously designed flagship care home.
West Hall comprises of an 18th century listed Manor House, with three contemporary lodge residences, all set in ... Read more
"I am extremely grateful for the continued care my mother receives from the wonderful staff at Oakleigh. At the end of this month, she will…"
Read all 74 reviews
from £1,515 / week
51 Rooms
Location Type
Care Home
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Limegrove
St Martin's Close, East Horsley, Leatherhead KT24 6SU
"When my brother first moved into Limegrove it was only supposed to be temporary because he wanted a flat on his own but with the care he…"
Read all 80 reviews
from £1,570 / week
55 Rooms
Location Type
Care Home
Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as providing dementia care. It ... Read more
"I cannot recommend Eastlake Care Home highly enough. My dear friend and former neighbour was a resident of Eastlake up until the end of her…"
Read all 94 reviews
from £1,600 / week
53 Rooms
Location Type
Care Home
Eastlake in Godalming is situated close to the South Downs National Park. The home continues to welcome new residents and provides residential and dementia care for up to 52 residents in homely and ... Read more
"Linwood is a lovely home they take good care of my mum and I know she is safe. Mum is happy and engaged. Management and staff are…"
Read all 137 reviews
from £1,550 / week
67 Rooms
Location Type
Care Home
Anchor's Linwood in Thames Ditton provides residential and dementia care in single en-suite rooms. Residents can benefit from permanent care, respite care and trial stays and they are welcoming new ... Read more
"Our experience at Elizabeth Court over the past 5 months have been more than we could have hoped for.
All the staff are engaging with us…"
Read all 95 reviews
from £1,635 / week
59 Rooms
Location Type
Care Home
Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable ... Read more
"Ridgemount is truly a warm, vibrant, and compassionate care home. Every time I visit, I'm struck by how welcoming and uplifting the…"
Read all 69 reviews
from £1,525 / week
66 Rooms
Location Type
Care Home
Anchor’s Ridgemount is located at the heart of the Banstead community, close to local green areas including Banstead Common and a number of golf courses.
They are welcoming permanent residents ... Read more
"What a lovely care home. My mum has been at Glendale since February and has settled in very well. It is nice to know that when all family…"
Read all 75 reviews
from £1,405 / week
61 Rooms
Location Type
Care Home
Glendale in Walton-on-Thames is operated by Anchor and provides residential and dementia care for up to 61 customers in homely and comfortable single ensuite rooms. The home continues to welcome new ... Read more
"My mother has Alzheimers and came to the Beeches in March 2023. She has always been treated with kindness, patience and dignity by all…"
Read all 84 reviews
from £1,560 / week
54 Rooms
Location Type
Care Home
The Beeches is welcoming new residents for both respite stays, convalescence and on a permanent basis. the home supports older people.
The Beeches is located at the heart of the Leatherhead ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Anchor Reviews in Surrey (1156)
9.7
Anchor has a Group Review Score of 9.7 (9.733) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from C B (Daughter of Resident) published on 8 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
What a lovely care home. My mum has been at Glendale since February and has settled in very well. It is nice to know that when all family member's leave. We are happy + that mum is in capable hands of the staff. Mum loves the activities and has made some nice things so she can keep in her room. The
rooms are lovely and kept very clean and what I like is the windows are opened every day for some fresh air.
from Susan W (Wife of Resident) published on 7 May 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband went into The Beeches in November 2025 from a previous care home facility which he had only been in a couple months it was a very traumatic time for us as a family trying to find alternative care. Beeches was very understanding regarding previous issues we had faced and we were assured that
the transition for my husband would be made as easy as it possibly could. Staff were very welcoming and management very reassuring on our visit, any concerns we have come across have been dealt with by staff or management. On the whole we are pleased with the care my husband is receiving.
from T S (Husband of Resident) published on 7 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Having viewed 8 other care homes we chose West Hall and Birch in particular for 1) the caring attitude of the staff, 2)friendly, welcoming atmosphere 3) high standard of rooms and facilities. After 7 months we have not been disappointed and would add 4) low turnover of staff.
from Vincent B (Son of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
Glendale provides a welcoming, friendly and safe environment for my Mother who suffers from dementia as well as other ailments. Since moving into Glendale in February I feel as if I have got my old Mum back, she is happy, talkative and comfortable. Whereas when she received care in her home she was
isolated and rapidly declining. At home she was prone to falls and erratic behaviour. Since Feb she has had not one fall. I think this is down to her new safe environment. She has regular nourishing meals, timely medication and regular interaction with others. We all find it difficult when the time comes to choose a care home. We, including my Mum, have no regrets at all. I am now happy that my Mum's final years will be as good as they can be with her new friends in Glendale.
from R R (Husband of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
A very difficult time made easier by the friendliness and professionalism of every one at Mooe Place.
My wife was made to feel at home quickly and has begun to take part in the excellent calender of activities.
from L M (Daughter of Resident) published on 28 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Linwood is a lovely home they take good care of my mum and I know she is safe. Mum is happy and engaged. Management and staff are responsive to her needs and understand her well. Mum has made good friends
from James E (Brother of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When my brother first moved into Limegrove it was only supposed to be temporary because he wanted a flat on his own but with the care he received there he soon decided he wanted to be there permanently.
from Melissa D (Next of Kin) published on 22 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Limegrove Care Home is literally home. From our first day there we were met by friendly faces and calm reassuring help. Everyone introduced themselves and explained their role. Nothing is too much trouble for them to ensure residents are happy and comfortable. The food is delicious and plentiful with
lots of choice. The rooms and en-suites are clean and comfortable. The bedrooms are small but adequate. This is only the first week here but my friend already feels this is her home and I am so happy and relieved.
from Peter H (Brother-in-law of Resident) published on 20 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When my sister in law first went to Linwood she was obviously confused and withdrawn. The staff showed her great patience and understanding toward her, she is now much happier. She now interacts with the staff and they genuinely care for her. As a family we realise that this was the best course of action
for her and we are so grateful for the love and care she receives at Linwood.
from Vanessa L (Daughter of Resident) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum passed away peacefully this week at Thameside having been a resident there for 15 months. It was the best decision we ever made for her to move there. She was incredibly well cared for and not just in a practical sense, the staff seemed to genuinely care for her. The last week with her was incredibly
moving.Throughout the staff not only cared for my mum with love and compassion, they also cared for me and my son. They have become family and we will miss them terribly. When a parent has dementia, especially if you live a distance from each other as we did before my mum moved to Thameside, you can start to view them as a problem to be solved and not see the person. Knowing how amazingly well she was being cared for meant I could let go of the responsibility of solving her daily care needs and focus on our relationship and just simply enjoy her company for the first time in ages.We will be forever grateful to the staff for enabling us to do that.
from Warwick C (Brother-in-law of Resident) published on 13 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My wife (the resident's sister) and I were pleased with the care provided. The acting manager through to other staff provided a good service, for which we are grateful. Activities were on offer, which helped to brighten the day.
from Angela S (Niece of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our experience at Elizabeth Court over the past 5 months have been more than we could have hoped for.
All the staff are engaging with us and residents. Activities seem to happen regularly. We are always made to feel very welcome.
from Anna R (Friend of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Ridgemount is truly a warm, vibrant, and compassionate care home. Every time I visit, I'm struck by how welcoming and uplifting the atmosphere feels. The staff are kind, attentive, and always happy to genuinely help visitors. When I visit they always acknowledge and welcome me and offer me a cup of
tea. You feel so relaxed and comfortable in the home. You feel a sense of togetherness when you meet everyone. Finally, they have the most incredible summer bbqs and fetes. I am looking forward to seeing what they have coming up for the residents this year's summer events to bring my family along.
from S A (Daughter of Resident) published on 7 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Ridgemount has exceeded our expectations. The care and consideration and respect that's shown to my father is very good. He feels happy and safe and is content to be there. This gives my mother and our family a lot of comfort. Eve, the manager, is excellent, always approachable and helpful with any
queries we may have. Her leadership and positivity feeds through to her team, who are very good.
from C H (Daughter of Resident) published on 1 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum recently moved to Limegrove and we have been blown away by the quality of care, kindness and attention to detail that she has been given. Mum is 94, has Alzheimer's and very poor mobility. All the staff understood Mum's needs from the moment she arrived and she has settled in incredibly quickly.
There is very much a family feel and everyone is so kind, thoughtful and attentive. The quality and choice of food is excellent and Mum has her own tailored meals resulting in her having food she loves and a much more balanced diet. Limegrove is well designed and its 'fit for purpose' infrastructure is very clean and well maintained. I don't normally write reviews but it has been such a relief for us to have our mum looked after in such a lovely place. After visiting several care homes locally, Limegrove was definitely the right choice for us.
from L O (Daughter of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother, who had advanced dementia, received excellent care while she was in West Hall (for several years). I can't praise the staff enough, particularly her key worker and the other carers. I will be forever grateful to them for the care they provided, and I would highly recommend West Hall.
from Kevin H (Son of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am extremely grateful for the continued care my mother receives from the wonderful staff at Oakleigh. At the end of this month, she will have been a resident for two years, and during this time I have witnessed a level of care, and affection toward my mother that means so much to me, my Father, and
from StJohn S (Son of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Hello, I rarely write reviews but believe in credit where credit is due and felt it only right to share my experiences at Moore Place, Esher. My 89 yr old mum has been there for nearly 4 years now and sadly now has dementia and mobility problems. This has been tricky for me to adjust to but the staff
at Moore Place have really helped the process for both my mum and myself. Whether it has been Jemma or Linda on reception, or Claire and Rahul looking after mum, or Sarah who works tirelessly at organising events and outings, they all do their bit to help get mum from her room to reception, so I can get mum out for a drive. When I arrive back, there is always someone ready to take mum back to her floor and make her a cup of tea, all of which is really appreciated. Chelsea (the home manager) has done a great job of bringing the team together and keep the staff motivated. Thank you to you all. Best regards
from David B (Husband of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife went into Moore Place for one week. From the start staff making the arrangements were excellent - very flexible over dates, choice of room etc. she was warmly and efficiently welcomed and her room was well equipped, clean and modern.
She is severely movement- restricted and was able to operate
easily throughout the home. Meals were high standard, snacks always available, but the key point was the consistently warm, friendly and helpful environment, made so by the excellent staff and main room. A very good experience.
from C C (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would just like to say how impressed my family were with the thoughtful and proactive way Oak Lodge management dealt with a change of routine, which had unsettled our mother. Once the reasons for the move had been explained, it became obvious it had been made in mother's best interests, and we were
filled with admiration by the Lodge's swift adjustment of the plan to reassure her while still ensuring the safest outcome for her. The new setup meant everyone was happy. Thank you not just for listening but for taking action so promptly.
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