"Our Mum was a resident at Thameside for a year and a half. It was absolutely the best decision that we made for her :) The staff were…"
Read all 77 reviews
from £1,490 / week
61 Rooms
Location Type
Care Home
Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.
Within the home, there is a library, a hairdressing salon ... Read more
"My wife went into Moore Place for one week. From the start staff making the arrangements were excellent - very flexible over dates, choice…"
Read all 87 reviews
from £1,750 / week
60 Rooms
Location Type
Care Home
Anchor's Moore Place provides luxurious and comfortable surroundings to up to 60 older people whilst providing first-class care and support.
Moore Place continues to welcome new residents for ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
West Hall
Parvis Road, off Parvis Road, West Byfleet KT14 6EY
"My mother, who had advanced dementia, received excellent care while she was in West Hall (for several years). I can't praise the staff…"
Read all 211 reviews
from £1,950 / week
117 Rooms
Location Type
Care Home
Anchor’s West Hall is a unique and meticulously designed flagship care home.
West Hall comprises of an 18th century listed Manor House, with three contemporary lodge residences, all set in ... Read more
"Mum has been in Greenacres for just over two years. She came in fairly mobile but a little confused. The staff were amazing then, they…"
Read all 70 reviews
from £1,456 / week
63 Rooms
Location Type
Care Home
Anchor’s Greenacres is located at the heart of the community in Banstead, within a short distance of local shops and amenities.
The home continues to welcome new residents for friendly and ... Read more
"I am extremely grateful for the continued care my mother receives from the wonderful staff at Oakleigh. At the end of this month, she will…"
Read all 74 reviews
from £1,454 / week
51 Rooms
Location Type
Care Home
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms ... Read more
"I cannot recommend Eastlake Care Home highly enough. My dear friend and former neighbour was a resident of Eastlake up until the end of her…"
Read all 94 reviews
from £1,889 / week
53 Rooms
Location Type
Care Home
Eastlake in Godalming is situated close to the South Downs National Park. The home continues to welcome new residents and provides residential and dementia care for up to 52 residents in homely and ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Limegrove
St Martin's Close, East Horsley, Leatherhead KT24 6SU
"Amazing staff and facilities consistently going the extra mile to keep the residents happy and healthy, my mother seems very at home and…"
Read all 77 reviews
from £1,505 / week
55 Rooms
Location Type
Care Home
Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as providing dementia care. It ... Read more
"My mother spent nearly 3 years at Linwood. She was treated with exceptional care, kindness respect + dignity. As her main visitor i was…"
Read all 136 reviews
from £1,450 / week
67 Rooms
Location Type
Care Home
Anchor's Linwood in Thames Ditton provides residential and dementia care in single en-suite rooms. Residents can benefit from permanent care, respite care and trial stays and they are welcoming new ... Read more
"My father has been living at Elizabeth Court for over three months now. We couldn't have asked for anything more. The staff are so kind,…"
Read all 94 reviews
from £1,569 / week
59 Rooms
Location Type
Care Home
Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable ... Read more
"My aunt was admitted to Ridgement after a fall and I was concerned about the care homes rating by CQC. However I can only recommend the…"
Read all 67 reviews
from £1,460 / week
66 Rooms
Location Type
Care Home
Anchor’s Ridgemount is located at the heart of the Banstead community, close to local green areas including Banstead Common and a number of golf courses.
They are welcoming permanent residents ... Read more
"My mother has Alzheimers and came to the Beeches in March 2023. She has always been treated with kindness, patience and dignity by all…"
Read all 83 reviews
from £1,495 / week
54 Rooms
Location Type
Care Home
The Beeches is welcoming new residents for both respite stays, convalescence and on a permanent basis. the home supports older people.
The Beeches is located at the heart of the Leatherhead ... Read more
"I wouldn't want my mum anywhere else. From entering the main reception, always a warm greeting. Clean and welcoming atmosphere and decor.…"
Read all 72 reviews
from £1,349 / week
61 Rooms
Location Type
Care Home
Glendale in Walton-on-Thames is operated by Anchor and provides residential and dementia care for up to 61 customers in homely and comfortable single ensuite rooms. The home continues to welcome new ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Anchor Reviews in Surrey (1142)
9.7
Anchor has a Group Review Score of 9.7 (9.734) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from L O (Daughter of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother, who had advanced dementia, received excellent care while she was in West Hall (for several years). I can't praise the staff enough, particularly her key worker and the other carers. I will be forever grateful to them for the care they provided, and I would highly recommend West Hall.
from Kevin H (Son of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am extremely grateful for the continued care my mother receives from the wonderful staff at Oakleigh. At the end of this month, she will have been a resident for two years, and during this time I have witnessed a level of care, and affection toward my mother that means so much to me, my Father, and
from StJohn S (Son of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Hello, I rarely write reviews but believe in credit where credit is due and felt it only right to share my experiences at Moore Place, Esher. My 89 yr old mum has been there for nearly 4 years now and sadly now has dementia and mobility problems. This has been tricky for me to adjust to but the staff
at Moore Place have really helped the process for both my mum and myself. Whether it has been Jemma or Linda on reception, or Claire and Rahul looking after mum, or Sarah who works tirelessly at organising events and outings, they all do their bit to help get mum from her room to reception, so I can get mum out for a drive. When I arrive back, there is always someone ready to take mum back to her floor and make her a cup of tea, all of which is really appreciated. Chelsea (the home manager) has done a great job of bringing the team together and keep the staff motivated. Thank you to you all. Best regards
from David B (Husband of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife went into Moore Place for one week. From the start staff making the arrangements were excellent - very flexible over dates, choice of room etc. she was warmly and efficiently welcomed and her room was well equipped, clean and modern.
She is severely movement- restricted and was able to operate
easily throughout the home. Meals were high standard, snacks always available, but the key point was the consistently warm, friendly and helpful environment, made so by the excellent staff and main room. A very good experience.
from C C (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would just like to say how impressed my family were with the thoughtful and proactive way Oak Lodge management dealt with a change of routine, which had unsettled our mother. Once the reasons for the move had been explained, it became obvious it had been made in mother's best interests, and we were
filled with admiration by the Lodge's swift adjustment of the plan to reassure her while still ensuring the safest outcome for her. The new setup meant everyone was happy. Thank you not just for listening but for taking action so promptly.
from Lara P (Friend of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend Eastlake Care Home highly enough. My dear friend and former neighbour was a resident of Eastlake up until the end of her years, and it was such a comfort to see how happy and genuinely well-cared for she was during her time with them. Every time I visited, the home was spotlessly
clean and I was always greeted by a team of staff who were incredibly friendly and welcoming, which made such a difference. I did truly feel like she was in a 'home from home' and it felt like a place where she wasn't just a resident, but was surrounded by love and dignity. Thank you to the entire team for providing such a supportive and warm environment, especially towards the end of her life, it was such a comfort to know she was in good hands and that's all I could wish for.
from Johanne W (Daughter of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been in Greenacres for just over two years. She came in fairly mobile but a little confused. The staff were amazing then, they dealt with her daily needs both physically and emotionally. They recognised when she was unwell and dealt with it immediately. Now she is not so well and is spending
more time in bed, the care hasn't changed. The staff are respectful of her needs and she is still treated individually and not as just another old lady.
The food here is amazing and nothing is too much trouble for the catering staff. The housekeeping staff are all kind and respectful of when Mum is in bed or I am visiting and they clean her room so well.
I would highly recommend Greenacres care home to anyone and thank you to all the staff for all they do.
from Patricia J (Daughter of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother spent nearly 3 years at Linwood. She was treated with exceptional care, kindness respect + dignity. As her main visitor i was always welcomed and made to feel very welcome. The staff were very hard working , always caring and kind.
At the end of her life I was as always kept informed and
treated with the greatest respect. I can't fault the care received at the home.
from L C (Brother of Resident) published on 25 February 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My sister had been a resident at Glendale Care Home since February 2025, we choose Glendale out of the many other local Care Homes available due to the enthusiastic and caring receptionist that carried out our show round. She introduced us to staff members whilst walking us through the home, we could
see that the residents were being well cared for and seemed very happy. Throughout my sisters time in Glendale the staff were very helpful and caring towards my sister.
In the final weeks of my sister's time at Glendale the senior team leaders were absolutely excellent, providing the extra support and care my sister required, along with keeping the family informed of my sister's condition.
Overall I would say Glendale Care Home provides excellent service and care facilities for your loved ones.
The care home does require some urgent refurbishment and redecorating works to smarten the facilities up.
Reply from Feroze Lalloo, Regional Support Manager at GlendaleThank you for taking the time to leave Glendale a review. We are so pleased to hear you were happy with the care and support provided and appreciate your lovely comments. We are pleased to say we have since recruited a handy man who is currently working through decorating works required across the home. Thank you again for your honest feedback and kind words.
from J B (Daughter of Resident) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I wouldn't want my mum anywhere else. From entering the main reception, always a warm greeting. Clean and welcoming atmosphere and decor. Activities are organised for twice daily and are varied to include as many residents as possible. This can't be easy to plan. Laundry is always fresh, rooms clean,
lounge area cosy. Staff and team leaders are very present and always approachable.
from S K (Daughter of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father has recently moved to Linwood and is settling in. The management and staff have been very kind and patient. Taking time to get to know him and adapt his care. His room is spacious and comfortable. I am very happy to have him in such a warm and caring environment.
from J E (Resident) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I am happy here and satisfied with my care.
Reply from Suzanne Lewis, Manager at Elizabeth CourtThank you for your review and we are please you rate our overall experience as very good. We're very pleased you chose to live at Elizabeth Court. I'm always happy to discuss all aspects of day-to-day life in our home to ensure that it is to everyone's satisfaction.
from Anna C (Daughter of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our Mum was a resident at Thameside for a year and a half. It was absolutely the best decision that we made for her :) The staff were absolutely wonderful with her and always had the time to talk to us too. Whenever we came for a visit (and these were unannounced, at different times of the week and
day), there was always laughter and cheerfulness when we walked through the door and a feeling of love and compassion for all the residents.
Mum was so well cared for by all the staff and they really took the time to get to know the residents.
Just a brilliant experience from start to finish - Thameside will always have a special place in our memories.
from Julien A (Son of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was in Eastlake for just over a year and she has to move as her care needs changed.
Eastlake is a 1st Class care home, the rooms, catering, communal areas and activities are excellent and the staff are professional, personal and attentive.
My mum was the happiest she has been in years. I personally
was always made welcome with a lovely greeting, nice cuppa, biscuit and even invited to stay for dinner.
I was kept informed all the time about my Mums care and any health problems or falls.
She was escorted to hospital when needed with a friendly person by her side usually Linda.
The whole experience was 5* and I personally would highly recommend Eastlake to anyone who is looking for a place for a loved one.
from F H (Wife of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband recently stayed at Birch Lodge within West Hall for respite care, and we were extremely pleased with the experience. The staff were very friendly, kind, attentive, and treated him with genuine respect. They took the time to get to know him quickly, and included him in two outings during his
stay with them. The meals were excellent, and he was cared for with real kindness, which gave our whole family great peace of mind.
from Michael H (Son of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has resided at Glendale for nearly three years, she has been very happy here - mainly die to the care and compassion shown by all staff.
The highlight of Mum's week was when there was entertainment, especially singing.
My thanks and gratitude to all, especially Sarah, Stephanie, Tracey and
from Karen P (Daughter of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been living here for a few months now, and her room is very nice and a good size and en-suite, which gives her some independence. The staff are all very friendly and helpful, always checking on mum to see if she is ok. The staff keep you up to date on everything, from mum's health and activities.
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