"Dad moved into Wynyard Woods after a decline in his dementia, following a hospital stay and period of assessment. From the start of the…"
Read all 65 reviews
from £1,220 / week
50 Rooms
Location Type
Care Home
Wynyard Woods is located within the Wynyard estate near Billingham. The home continues to welcome new residents and provides friendly and comfortable residential and dementia care for up to 50 ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Skelton Court
Station Lane, Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LR
"Mum was only here for a short time before she passed away. She received the best care the staff always went above and beyond and were so…"
Read all 36 reviews
from £1,355 / week
65 Rooms
Location Type
Care Home
Anchor's Skelton Court is a luxurious, purpose-built care home. The home offers a range of care including trial stays, respite care, convalescence stays and long term and permanent care. Skelton ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Millbeck
High Street, Norton, Stockton-on-Tees TS20 1DQ
"Millbeck is such a lovely place, the staff and manager were all so friendly, and the food was lovely with so many choices. My nana always…"
Read all 61 reviews
from £1,200 / week
30 Rooms
Location Type
Care Home
Anchor's Millbeck in Norton is a home supporting up to 30 older people to live a comfortable lifestyle.
The home is situated a short distance away from local shops and amenities, within a leafy ... Read more
"The level of care my fathernlaw received was outstanding. The staff are extremely professional and very personable. The team go above and…"
Read all 51 reviews
from £1,200 / week
47 Rooms
Location Type
Care Home
Kirkley Lodge care home is located in the village of Coulby Newham near Middlesbrough. It offers high quality residential and dementia care for up to 47 elderly people and continues to welcome new ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Anchor Reviews in Cleveland & Teesside (213)
9.7
Anchor has a Group Review Score of 9.7 (9.732) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from J P (Daughter of Resident) published on 12 May 2026
Submitted via Website • Report
Overall Experience1.0 out of 5
My mother spent eight months living at Millbeck and I bitterly regret that she spent even one day there. My mother was neglected and treated with disdain by the staff. They made no effort to get to know her or to understand how she was affected by dementia. She fell ill due to neglect and was admitted
to hosptial who confirmed she had experienced malnutrition and neglect at Millbeck.
My mother has now moved to a new care home where she has made a good physical recovery and is enjoying life again. She is more active and enjoys interacting with the carers at the new home. They enjoy her company and comment on how pleased they are that she has come to their home.
Millbeck clearly was not a good fit for my mum. If I was considering a home for a loved one, I would not take a risk on Millbeck as they clearly are not trained or experienced in dealing with people with dementia.
Reply from Debra Dowd, Manager at MillbeckThank you for your review. The health and wellbeing of our residents is always our top priority. As you know, we are aware of the matters you've raised and are investigating this in line with our complaints process. If you would like to talk anything through or have further questions in the meantime, please contact our Customer Relations team at customer.relations@anchor.org.uk or call 0800 731 2020.
from M M (Daughter of Resident) published on 7 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mam has been in Kirkley lodge for 5 years the care my Mam recieves is amazing she is treat with dignity and loves living there the staff have all become like family it is such a lovely place to visit and nothing is too much it is just so lovely to know that My Mam is cared for so well 10/10
from J D (Daughter of Resident) published on 7 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad moved into Wynyard Woods after a decline in his dementia, following a hospital stay and period of assessment. From the start of the admission process to his settling in, he and the family have been treated with the utmost aspect, and for the first time I felt that we as a family had a voice and
could advocate for him. Wynyard Woods really listened to us and ask about him as an understatement. They are amazing kind caring and supportive.
from Jo B (Niece of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been really impressed on my visits to this home as it is always impeccably clean and tidy with a lovely well presented meeting area. The staff are really lovely and were so caring and professional with both my Auntie and Uncle.
from D F (Grandson of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
An outstanding care home that has looked after both of my grandparents for over 10 years, both of whom had dementia. The staff always went above and beyond and genuinely care a lot for their residents.
I can not thank them enough for everything they have done for my grandparents and our family
from John K (Son of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff are efficient and personable. The home has a lovely atmosphere and the facilties are very good. My Mother settled very quickly and feels safe at the home. It is very clear from other residents that the home is a home from home and everyone appears happy and content. The home is always clean
from Isobel C (Daughter-in-law of Resident) published on 20 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The level of care my fathernlaw received was outstanding. The staff are extremely professional and very personable. The team go above and beyond when caring for our loved ones . It is managed by an outstanding leadership team who lead by example
from Gill K (Daughter-in-law of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the first visit everyone was welcoming and friendly. The home itself is immaculate at all times. Staff are amazing with my mother in law and all residents I've witnessed them caring for. Anna the manager can't be more approachable and feels like one of the family. Ali is also lovely and very helpful
from Lisa R (Niece of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have never walked into a home ever & it smelt so fresh, the care workers are so friendly & welcoming & there is a lovely vibe, thank you so much for looking after my lovely Uncle so well & my lovely Auntie before that, it's priceless
from Stephen R (Son of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I just want to say a huge thank you to all the staff at Wynyard Woods. My mother became a resident there in January 2026. I've been so impressed by the passion and commitment Kath and Donna of the management team have to ensure the care team delivers first-class, individual, holistic care to their residents.
All the staff are lovely, friendly and caring, which has really helped my mother to settle well. It's fantastic just how many beautifully furnished lounges there are to spend time with my mother in. My mother's own room is always clean and homely. Food choices are excellent. Would definitely recommend it to anybody else exploring care home options.
from Lee D (Son-in-law of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care provided to my father-in-law is outstanding. The home is beautiful, the food is delicious, and the staff and management are amazing. Thank you for everything you do.
from Faye P (Daughter of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum was only here for a short time before she passed away. She received the best care the staff always went above and beyond and were so kind and friendly. Thank you all for looking after mum.
from K H (Granddaughter of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Millbeck is such a lovely place, the staff and manager were all so friendly, and the food was lovely with so many choices. My nana always felt safe there, and I knew my nana received amazing care. There's always plenty of activities to do
from Karen D (Daughter of Resident) published on 30 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dad said he is looked after well, the staff are lovely. The home is beautiful, clean and tidy, staff are friendly and approachable, kind and caring. Food is fantastic!
from Rachel M (Granddaughter of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My grandad has and continues to be very well looked after at Wynyard Woods.
It has gave myself and my family peace of mind that he is safe and cared for.
He is thriving while there, he has put on weight and also has taken part in classes which help to keep him stimulated, it has also helped him through
from Jane A (Daughter of Resident) published on 16 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I can't think of any negative to say about Skelton Court. The staff are so professional and friendly to all the residents. I love their attention to detail and have been very impressed with the care my mum has received. It is a difficult decision to place your loved one into a care home but I don't
think I could have chosen anywhere better so thank you.
from G W (Daughter of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Right from the intake assessment of my dad for respite care, through to the regular check-ups I made and to his departure from Skelton Court, the staff were outstanding.
The home itself was beautifully decorated and furnished and my dad even likened it to a five star hotel. The staff were always welcoming
and I noted that there were very strong safeguards in place for medication, important document storage and valuables. My dad said the place was 'top notch' which is praise indeed. The respite care was fabulous and I called regularly to check in on my dad and was always made to feel welcome and that I was no bother . The staff also were always up to date on his mood, food intake and appointments. Our key carer and friend of the family, who visited him several times during his stay, said 'it was the best care home she had ever seen'. Thank you for taking such good care of my dad and also note that he said if he ever needed to have respite again, Skelton Court would be his choice.
from P D (Daughter of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff at Wynyard Woods go above and beyond with the quality of care given to my mother. Her every needs are met. It is quite obvious that information is shared throughout by the relevant staff, as the ladies are always one step ahead and nothing is missed. At first, my mother was very reluctant
to go into care. That has all been changed by the kindness shown by staff in day-to-day care. Well done, Wynyard Woods!
from K E (Friend of Resident) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My good friend has lived at Millbeck for a couple of years now, and she is thriving. She says the staff are like her family. When visiting her staff are always kind and polite. My friend has said she wishes she moved in well before she did, she loves it at Millbeck and every staff member, care, kitchen,
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