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Care Home Owned by Anchor in Wiltshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Anchor in Wiltshire

Only the locations & reviews in Wiltshire for Anchor are showing below.

View the details of all 121 locations (with 9826 reviews) owned by Anchor

Anchor Locations in Wiltshire (1)

 - Browse 1 Care Home owned by Anchor in Wiltshire
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Marsh Farm Manor Care Home
Coped Hall, Royal Wootton Bassett, Swindon SN4 8ER 
9.4 27 reviews
Marsh Farm Manor Care Home, Swindon, Wiltshire
"Mum and dad have been here for nearly 2 weeks and everything has been very good.The staff have been very friendly and professi…"   Read all 27 reviews
  • from £1,459 / week
  • 66 Rooms
Location Type Care Home

Marsh Farm Manor care home is welcoming new residents for residential and residential dementia care. It is a state-of-the-art, purpose-built care home, for up to 66 older people in a supportive ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews in Wiltshire (27)

9.7

Anchor has a Group Review Score of 9.7 (9.730) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Marsh Farm Manor Care Home

from S D (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and dad have been here for nearly 2 weeks and everything has been very good.The staff have been very friendly and professional.
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Review of

Marsh Farm Manor Care Home

from A W (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Various issues with basic levels of care that have had to be addressed over and over, things change for a short while and then quickly revert back to poor levels of care. There are some good staff but sadly let down by inept staff. Have had raise several complaints on behalf of my relative, mostly
lip service shown and very little permanent change
Reply from Brenda Roach, District Manager at Marsh Farm Manor Care HomeThank you for taking the time to share your feedback. The wellbeing of our residents is always our priority. We have carefully looked into the concerns you raised about your mum's care during her time with us and have responded fully to you directly. If you would like to talk anything through or have further questions, please contact our Customer Relations team at customer.relations@anchor.org.uk or call 0800 731 2020.
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Review of

Marsh Farm Manor Care Home

from L H (Resident) assisted by family/friend published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is light, bright and spotlessly clean. The room was comfortable with all the facilities needed for a happy stay. Activities are good, plenty to do if you want to get involved. The staff are lovely and helpful. Only small negative is that some laundry went for washing and never returned - perhaps
something to look at so other residents don't have the same experience. Overall, a lovely place I would recommend to others.
Reply from Ruth Bishop, Regional Support Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our facilities as excellent. We appreciate your kind comments regarding our home and our team which will be passed on. We're pleased you would recommend Marsh Farm Manor. We're keen to discuss and resolve the issues highlighted regarding laundry so please could you contact us directly to arrange a mutually convenient time?
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Review of

Marsh Farm Manor Care Home

from S B (Daughter-in-law of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home to be modern, bright, airy, warm welcome from the staff and helpful with any queries. The choice of food was excellent and the establishment was very clean throughout. A nice relaxed atmosphere and the relative was settled in well.
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Review of

Marsh Farm Manor Care Home

from William F (Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory
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Review of

Marsh Farm Manor Care Home

from J S (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are polite, friendly and helpful, always. Mum has dementia and is so happy here. We don't have to worry, especially when we live so far away.
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Review of

Marsh Farm Manor Care Home

from Shirsten H (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home. No complaints at all. I am only moving mum as I found some where cheaper.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our care/ support as excellent. It's good to know that you are happy with our care. We are sorry that Mum is moving and thank you for your time to discuss our cost of care.
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Review of

Marsh Farm Manor Care Home

from Michael S (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not sure what the staff to patient ratio should be but at times it seems under staffed. The carers seem to spend most of the time dishing out food and drinks, less enforcement on carrying out care. More checks are needed to empty the catheter bag and systems in place to dispose of dirty and soiled laundry.
In general it feels more like a residential home than a care home.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our safety and security as excellent. Our residents' well-being is our priority, and we are committed to providing high quality care. We use a dependency tool to ensure that we have the required number of colleagues in our home to meet our resident's care needs at all times. I will discuss the issues raised with our team and I'm happy to discuss these matters further at a mutually convenient time.
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Review of

Marsh Farm Manor Care Home

from Catherine H (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent team of people pleasant surroundings easy parking.
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Review of

Marsh Farm Manor Care Home

from A R (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to Marsh Farm Manor for respite care and has been so happy she has decided to stay long term. All the team are so helpful and friendly and the facilities are great. She loves the decoration of her room and being able to see out into the garden. Im so pleased she is happy and safe in a really
happy and friendly environment.
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Review of

Marsh Farm Manor Care Home

from M O (Respite Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Marsh Farm Care Home has been on the whole excellent. The staff are marvellous. The food is great. Apart from a little weakness in the activities dept, I haven't felt too bored. Sadly though I still miss my home and it does hurt a lot. Because of this, I am making tentative arrangements to
go home and have care from a company of carers and friends. It may not work out but I will give it my best shot. I will miss you all very much, but at the same time, I feel excited about being home and would love you all to visit.
I thank you all for the love and care you have shown me during my time here.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our overall experience as excellent. We're pleased that you enjoyed your stay with us and we look forward to welcoming you back if you require support in the future. We're always happy for our residents and their loved ones to input into our daily, weekly and monthly activities so there is something everyone enjoys. We aim to provide the best care and support to everyone living at Marsh Farm Manor.
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Review of

Marsh Farm Manor Care Home

from I O (Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am enjoying my experince joining with other residents in activities. I am looking forward to the warmer weather and going out in the garden. I am very gratful for ht help the carers are giving me.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care HomeThank you for taking the time to leave a review. It's been wonderful to have you here with us and we are so pleased that you chose Marsh Farm Manor as your new home. We are thrilled that you rated our staff and care/support excellent. If you have any further feedback, please do let me know so we can ensure all aspects of day-to-day life are satisfactory. Thank you again!
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Review of

Marsh Farm Manor Care Home

from Paul C (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most helpful, nothing too much trouble, bend over backwards to help. Spotless, modern very user-friendly. As a visitor, also, most helpful and friendly, nothing too much trouble, would recommend it to anyone. Thank you all for helping my mum get back on her feet so quickly.
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Review of

Marsh Farm Manor Care Home

from K M (Friend of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
The worst care home I have ever been in was like being in a prison. Unfriendly, unhelpful staff.
I would describe it as a cheap hotel with security guards.
Made to feel very unwelcome. Patients treated like children, unnecessary.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our cleanliness as excellent. Our team aim to provide dignity and friendly high quality care to each of our residents. The safety and well-being of our residents is always our priority, where colleagues support with access to ensure residents are not put at risk and we are aware of who is in our building for health and safety reasons. At busier times, it can take us a little longer to assist visitors. We welcome feedback to continuously improve care at Marsh Farm Manor.
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Review of

Marsh Farm Manor Care Home

from Pina S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Marsh Farm since June of this year. She has settled in well and the surroundings are always immaculate, clean, and tidy throughout, and no complaints from mum. All the staff are amazing going above and beyond to deal with any queries that I may have and I personally can't recommend this
care home enough. Excellent work to the manager and the team at Marsh Farm.
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Review of

Marsh Farm Manor Care Home

from T B (Daughter of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff in all areas of the home, from the manager to reception and all care staff. Can't do enough to make sure Mum is safe, well and happy.
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Review of

Marsh Farm Manor Care Home

from M L (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my husband were very happy with the recent stay at Marsh Farm Manor. He was looked after very well and I was able to relax knowing he was safe and well looked after by very helpful staff.
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Review of

Marsh Farm Manor Care Home

from F S (Friend of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service. Beautiful set up for residents and visitors - very light, airy, warm, comfortable and relaxing. Staff very helpful. My friend is very happy at the home and speaks highly of all the carers.
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Review of

Marsh Farm Manor Care Home

from P C (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this care home highly enough, the facility is modern, pristine and immediately kept. The quality of the facility is only outmatched by the staff, professional and genuinely caring, so very pleased to have chosen this care home for my mum.
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Review of

Marsh Farm Manor Care Home

from Gladys C (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was 90 today and the staff were simply marvellous as usual.
They all made the day for us all as a family special.
Always on hand for taking family photos, nothing was too much trouble. Many thanks to all the staff.
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Awards / Recognitions (12)

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