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Care Home Owned by Anchor in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Anchor in Wiltshire

Only the locations & reviews in Wiltshire for Anchor are showing below.

View the details of all 121 locations (with 9099 reviews) owned by Anchor

Anchor Locations in Wiltshire (1)

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1 Care Home owned by Anchor in Wiltshire
Marsh Farm Manor Care Home

Coped Hall, Royal Wootton Bassett, Swindon SN4 8ER 

9.7 23 reviews
"All staff are polite, friendly and helpful, always. Mum has dementia and is so happy here. We don't have to worry, especially when we live…"   Read all 23 reviews
Location Type Care Home

Marsh Farm Manor care home is welcoming new residents for residential and residential dementia care. It is a state-of-the-art, purpose-built care home, for up to 66 older people in a supportive environment, finished to the highest standard and incorporating… Read more about Marsh Farm Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,401 / week

Anchor Reviews in Wiltshire (23)

9.8

Anchor has a Group Review Score of 9.8 (9.755) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

Overall Experience
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Review of

Marsh Farm Manor Care Home

from J S (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are polite, friendly and helpful, always. Mum has dementia and is so happy here. We don't have to worry, especially when we live so far away.
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Review of

Marsh Farm Manor Care Home

from Shirsten H (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home. No complaints at all. I am only moving mum as I found some where cheaper.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased you rate our care/ support as excellent. It's good to know that you are happy with our care. We are sorry that Mum is moving and thank you for your time to discuss our cost of care.

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Review of

Marsh Farm Manor Care Home

from Michael S (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not sure what the staff to patient ratio should be but at times it seems under staffed. The carers seem to spend most of the time dishing out food and drinks, less enforcement on carrying out care. More checks are needed to empty the catheter bag and systems in place to dispose of dirty and soiled laundry.
In general it feels more like a residential home than a care home.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased you rate our safety and security as excellent. Our residents' well-being is our priority, and we are committed to providing high quality care. We use a dependency tool to ensure that we have the required number of colleagues in our home to meet our resident's care needs at all times. I will discuss the issues raised with our team and I'm happy to discuss these matters further at a mutually convenient time.

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Review of

Marsh Farm Manor Care Home

from Catherine H (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent team of people pleasant surroundings easy parking.
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Review of

Marsh Farm Manor Care Home

from A R (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to Marsh Farm Manor for respite care and has been so happy she has decided to stay long term. All the team are so helpful and friendly and the facilities are great. She loves the decoration of her room and being able to see out into the garden. Im so pleased she is happy and safe in a really
happy and friendly environment.
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Review of

Marsh Farm Manor Care Home

from M O (Respite Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Marsh Farm Care Home has been on the whole excellent. The staff are marvellous. The food is great. Apart from a little weakness in the activities dept, I haven't felt too bored. Sadly though I still miss my home and it does hurt a lot. Because of this, I am making tentative arrangements to
go home and have care from a company of carers and friends. It may not work out but I will give it my best shot. I will miss you all very much, but at the same time, I feel excited about being home and would love you all to visit.
I thank you all for the love and care you have shown me during my time here.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our overall experience as excellent. We're pleased that you enjoyed your stay with us and we look forward to welcoming you back if you require support in the future. We're always happy for our residents and their loved ones to input into our daily, weekly and monthly activities so there is something everyone enjoys. We aim to provide the best care and support to everyone living at Marsh Farm Manor.

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Review of

Marsh Farm Manor Care Home

from I O (Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am enjoying my experince joining with other residents in activities. I am looking forward to the warmer weather and going out in the garden. I am very gratful for ht help the carers are giving me.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for taking the time to leave a review. It's been wonderful to have you here with us and we are so pleased that you chose Marsh Farm Manor as your new home. We are thrilled that you rated our staff and care/support excellent. If you have any further feedback, please do let me know so we can ensure all aspects of day-to-day life are satisfactory. Thank you again!

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Review of

Marsh Farm Manor Care Home

from Paul C (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most helpful, nothing too much trouble, bend over backwards to help. Spotless, modern very user-friendly. As a visitor, also, most helpful and friendly, nothing too much trouble, would recommend it to anyone. Thank you all for helping my mum get back on her feet so quickly.
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Review of

Marsh Farm Manor Care Home

from K M (Friend of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
The worst care home I have ever been in was like being in a prison. Unfriendly, unhelpful staff.
I would describe it as a cheap hotel with security guards.
Made to feel very unwelcome. Patients treated like children, unnecessary.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased you rate our cleanliness as excellent. Our team aim to provide dignity and friendly high quality care to each of our residents. The safety and well-being of our residents is always our priority, where colleagues support with access to ensure residents are not put at risk and we are aware of who is in our building for health and safety reasons. At busier times, it can take us a little longer to assist visitors. We welcome feedback to continuously improve care at Marsh Farm Manor.

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Review of

Marsh Farm Manor Care Home

from Pina S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Marsh Farm since June of this year. She has settled in well and the surroundings are always immaculate, clean, and tidy throughout, and no complaints from mum. All the staff are amazing going above and beyond to deal with any queries that I may have and I personally can't recommend this
care home enough. Excellent work to the manager and the team at Marsh Farm.
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Review of

Marsh Farm Manor Care Home

from T B (Daughter of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff in all areas of the home, from the manager to reception and all care staff. Can't do enough to make sure Mum is safe, well and happy.
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Review of

Marsh Farm Manor Care Home

from M L (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my husband were very happy with the recent stay at Marsh Farm Manor. He was looked after very well and I was able to relax knowing he was safe and well looked after by very helpful staff.
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Review of

Marsh Farm Manor Care Home

from F S (Friend of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service. Beautiful set up for residents and visitors - very light, airy, warm, comfortable and relaxing. Staff very helpful. My friend is very happy at the home and speaks highly of all the carers.
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Review of

Marsh Farm Manor Care Home

from P C (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this care home highly enough, the facility is modern, pristine and immediately kept. The quality of the facility is only outmatched by the staff, professional and genuinely caring, so very pleased to have chosen this care home for my mum.
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Review of

Marsh Farm Manor Care Home

from Gladys C (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was 90 today and the staff were simply marvellous as usual.
They all made the day for us all as a family special.
Always on hand for taking family photos, nothing was too much trouble. Many thanks to all the staff.
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Review of

Marsh Farm Manor Care Home

from David T (Respite Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respite care was for me my salvation towards recovery in a beautiful yet functional building known as Marsh Farm Manor Care Home. The present team of carers have been welded into a very good, supportive body of men and women of all nationalities. They have both time and ability, giving me the environment
that I felt safe in, as my health changed towards returning to normal living. The variety and excellent quality of food, helped by the care of hair, feet, mental health and entertainment all helped me in my early struggle of mental anguish. I return a better man because I entered these portals full of expectation and was not disappointed. Thank you.
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Review of

Marsh Farm Manor Care Home

from J T (Son of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The lady on reception was very welcoming and helpful on booking in and leaving and checked the facilities for any maintenance work required. I was able to point out that a table just needed a part mending. I was surprised to see a bar but that no fitness facilities were present, such as exercise equipment
or a pool. I was disappointed that there was no bottled water available for lunch or herbal/caffeine-free teas. The lunch was not very appetising and very old style and would benefit from being healthier and more cosmopolitan. However, overall a well thought out and good standard of accommodation and service.
Reply from Marietta Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for your feedback it is gratefully received. We are pleased you are happy overall with Marsh Farm Manor. Our homes are purpose built with residents and their needs in mind, we offer a varied exercise and activities schedule which our residents can join in if they choose. These are planned with our residents wishes taken into account. We are more than happy to supply caffeine free/herbal tea options for our residents if these are requested. We do try to avoid bottled water in order to reduce our carbon footprint and to remain aligned with our sustainability goals in our business plan. Water is available 24/07 as our residents request or as needed. The menus are created with our residents input, we hold monthly residents meetings and the upcoming menu items are discussed and decided upon. We offer regular themed nights so our residents can taste something new if they wish. We pride ourselves on offering a good selection of freshly cooked nutritious meals.

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Review of

Marsh Farm Manor Care Home

from Charles N (Respite Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Marsh Farm Manor Care Home has been perfect and all I can say, it has been absolutely excellent. I would recommend Marsh Farm to any and everybody as a care home, it is perfect.
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Review of

Marsh Farm Manor Care Home

from Paul C (Son of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was transferred straight from hospital to Marsh Farm Manor, a new care home in the area. Beautifully furnished with all the facilities you could wish for, lovely quality rooms, mum had a pressure sore from the hospital, they ordered a special air-controlled mattress for her the next day. The food
is exceptional, she is now eating three nutritious meals a day after hardly anything in the hospital. The doctor and nurse have already seen her, the staff are amazing from the hardworking manager to all the carers. Can't praise all of them enough, such a relief.
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Review of

Marsh Farm Manor Care Home

from Viky T (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we entered the premises, we were greeted by a warm and inviting atmosphere. The staff members are not only professional but also display genuine compassion and empathy.
The facilities at Marsh Farm Manor are outstanding. The rooms are spacious and clean and are thoughtfully designed
to create a comfortable and homely environment. The dining experience is exceptional, the communal dining areas provide a lovely opportunity for the residents to socialise and enjoy meals together, creating a sense of community and camaraderie.
One aspect that stands out is the personalized care provided to each resident, the staff take the time to understand the needs and preferences of each person and take care to offer support while fostering a sense of dignity and respect.
I would not hesitate to recommend Marsh Farm Manor to anyone looking for a caring place for their relative.
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Awards / Recognitions (11)

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