Care Homes Owned by Anchor in North Yorkshire

my mum has only been in Firth House a few weeks after living on her own for the past 5yrs since my dad died. She has not socialised for years but for the past 2 Saturdays I have acompaied her to the lounge to see the singers in the afternoon. Her feet never stopped tapping, she was clapping and smiling the whole time. She absolutely loved it. (and so did I). The carers were up with the residents, dancing and singing with them. They were 2 special, feel good uplifting afternoons and I can't say enough how lovely it was to see my mum happy and enjoying herself.

Visiting over 16 months as a health care professional. Attentive to all requests, queries and action these very professionally. Very impressed with the social interactive facilities bespoke to dementia support and very engaging staff. Very friendly knowing each resident and their needs/wants. Overall - excellent!!!

I have no reason to make any complaints or say unnice things about my stay at Townend.

A lovely environment with friendly attentive staff. Spacious rooms with garden views.

Townend Close is an excellent facility where Mum has been cared for and treated with dignity. The Staff are friendly and consistent. We are kept in the 'Care Loop' and are part of the family.

We are always made very welcome. My sister is always happy and well cared for. Staff always helpful and listen to any questions we may have. Always welcomed with a cup of tea to have with my sister.

Mums mood and outlook has completely changed since coming to stay at Gills Top, she is smiling, joining in, eating and drinking which is marvellous to witness. Gills Top keep me informed if there is anything to discuss All round a lovely place to have as mum's residential home. Thank you

Mum has a lot of care needs and these are met and exceeded at Townend Close by every member of staff, from the carers who look after her in a friendly, kind and efficient way, to the kitchen staff who ensure she has the food she likes, and the cleaning staff who are responsible for her room looking lovely. She always looks well-groomed and smart, and has all that she needs to hand. There is excellent medical care when needed from the nearby doctor's surgery, and the optician comes to the home for eye tests and new glasses. All in all, I have complete peace of mind that she could not be better looked after, and I'm grateful to all of the staff for their continued care.

- The overall atmosphere of Gills Top is caring + inclusive.

Well done everyone who works there! Thanks

The staff are very caring and take the time to listen to any concerns we have had. This is a friendly home and the staff make it feel like home. Thank you for everything.

But above all, it's been wonderful to be able to 'just' be her granddaughter again.

Townend close has cared fantasticly for my dad during his respite care there. He also attends weekly respite days, where all staff, including the chefs, go above and beyond to care for dad.

The home is always very clean and tidy and appears well looked after.

Sam the manager is always incredibly helpful.

Thank you to everyone

I visit Firth House 2-3 times a week to take a resident out for activities. I have always found the care & professionalism first class. Activities are amazing - 2 x a day, & the resident loves them - especially pub night and quiz each Friday.

Always welcoming with a lovely warm atmosphere. Staff cheerful and helpful. A lovely 'home from home'

Some great characters working their and make it fun for all

We moved my mum to Mill House after a diagnosis of moderate dementia. We have been so pleased with how she has settled in and how much care the staff have taken to ensure her move their is a success. The team have been amazing and I can recommend them highly.

My dad has been living at the home for some time now and my overall experience has been positive. The staff are approachable and take time to listen to any questions I have about his care & support. They make sure he is comfortable & all his medical needs are well managed. He is treated with dignity & I can see that they genuinely care about his wellbeing. The home is always lively, with staff & residents involved in activities. Although Dad prefers his room, they gently encourage him to often speak to some of them. The rooms & facilities are clean & safe, the food is good. Management are supportive & the whole place feels well run. For the care & peace of mind they provide, I feel it offers good value for money.

My mother-in-law went in to the Manor House at the beginning of August due to a medical procedure and needed daily health care. The staff have been amazing, tending to her medical condition and ongoing hospital appointments which without I am sure her wounds would not have healed. The staff are so attentive and always there to chat to and nothing is too much trouble to them. What an amazing team. I cannot thank them enough and would highly recommend the Manor House for its excellent care. My mother-in-law is now becoming a resident as it is the safest place for her and the family have peace of mind that she is being well looked after. Her health has improved and she has also put on weight and looks much better than before she went to the Manor House. Thank you.

Gills Top is an excellent home the main positive attribute being the staff who are all unfailingly helpful and competent. The most telling advantage is the absence of any staff turnover, meaning that the conditions of work must be excellent. I visit once or twice a week and always feel that the staff are comfortable and happy with me being there. My parents would quickly mention anything negative and they are always positive. If only we could get it cheaper.