Care Homes Owned by Anchor in North Yorkshire

My mother-in-law went in to the Manor House at the beginning of August due to a medical procedure and needed daily health care. The staff have been amazing, tending to her medical condition and ongoing hospital appointments which without I am sure her wounds would not have healed. The staff are so attentive and always there to chat to and nothing is too much trouble to them. What an amazing team. I cannot thank them enough and would highly recommend the Manor House for its excellent care. My mother-in-law is now becoming a resident as it is the safest place for her and the family have peace of mind that she is being well looked after. Her health has improved and she has also put on weight and looks much better than before she went to the Manor House. Thank you.

Gills Top is an excellent home the main positive attribute being the staff who are all unfailingly helpful and competent. The most telling advantage is the absence of any staff turnover, meaning that the conditions of work must be excellent. I visit once or twice a week and always feel that the staff are comfortable and happy with me being there. My parents would quickly mention anything negative and they are always positive. If only we could get it cheaper.

I moved her into the Borrage House Care Home and the care she has received has been excellent. They have taken away all the anxieties I had for my wife and I know she is being well looked after.

My mum has been at The Mill House for 6 weeks. The improvement in her has been startling. She looks much happier , relaxed , clean and tidy which is in stark contrast to the anxious , haunted look she had before. The staff have made her feel really welcome and every interaction with her is positive and affirming. As her daughter I am so relieved to have found somewhere as wonderful as this to take care of her. A big weight has been lifted. That's all the stuff you can't see when you visit the beautiful decor, cleanliness and wonderful entertaining spaces are a plus but the warmth of the staff and the way they care individually for each resident is worth 10 stars.

Staff are always so friendly, will always go above & beyond. The home feels exactly that like home, it always has great activities and encourages everyone to be involved.

I would recommend The Manor to friends. Also I have found that my visitors have been made very welcome.

Townend is a lovely, caring home , mum was in here for 7 months and her care and the kindness shown to her while resident was second to none . The carers are exceptional. Nothing was too much trouble and I was kept informed all the time she was in of her health etc. The meals provided were excellent with a great choice every day and mum really enjoyed them . Lots of activities too if residents want to participate and lovely garden too. The rooms are kept clean and laundry is great ,arriving back in the room within hours .10/10

Whenever I visit I can see how well cared for Mam is at the Manor House Knaresborough care home. She is so much healthier than she was in her own home. The staff look after her so well there that we are pleased she is there.

But for us, it is the people who really make Mill House special. Sharleen, Alice, Jodi, Jackie and all the care team have shown Mum such kindness and patience. They have taken the time to get to know her properly and understand her individual personality and needs. Even when things aren't always straightforward, they approach Mum with such patience, humour and understanding.

My mother is a resident at The Mill House care home in Skipton. From the very beginning Sharleen, Alice, Jodi, Jackie and the team have been absolutely amazing with my mum and her care along with the support and kindness they offer myself and my sister. My mother can be challenging on occasions and the care staff are incredibly patient with her, they take time to understand what the issue might be and try their hardest to solve it for her. The care home itself is beautiful, the rooms are extremely well equipped and provide more than enough space for all my mother's many belongings making it a home from home for her. Mum and other residents have access to fantastic facilities, lovely communal areas, providing hot drinks, lovely pastries, cakes, and dining rooms on each floor with excellent food. There are daily activities and the home is built adjacent to the beautiful canal, residents often have day trips out on the canal. Mill House meets our mother's needs for this we are grateful.

The Manor is a lovely mix of open and airy spaces and rooms supported by dedicated and kind staff. The team from kitchen to care staff are always on hand knowing each resident by name. It makes my dad feel at home and really welcome and it's so good to see him happy.

There is no doubt moving from independent living to a Care Home is an extremely challenging and emotional time for the whole family. Thank goodness for Gills Top. The transition for my mum was excellent, handled positively from the first interactions with Kat and Gemma through to making the decision to move in. Nothing was too much trouble for the staff. After a week Mum felt settled, at ease and comfortable with everyone. There is a uniquely calm atmosphere pervading every aspect, from the communal seating area to the garden and dining room. Residents have varying needs and the staff cater for everyone, calmly and purposefully, going out of their way to accommodate individual requests. I can't recommend Gills Top highly enough. Seeing my mum thriving and happy in such a caring environment, it means everything. Thank you so much.

very clean + tidy and dietary requirements are met and monitored closely

Pearl is fabulous

A special thank you also goes to the manager, who was always so helpful, approachable and accommodating. Nothing ever seemed too much trouble, and her support throughout Mum's time at the home meant a great deal to us.

The staff + management at Mill House are amazing. From Our first initial visit, to Mum moving in and all the outside issues with local council etc. the help, guidance + advice was amazing. We cannot thank everyone enough for the care Mum received, the home is outstanding, rooms amazing and staff out of this world. Mum has had the best year she could have had with 100% care and love from everyone. We cannot recommend Mill House enough. Thank you.

My aunt was dressed and prepared for our visit, thanks to my cousin telling the staff we were visiting. She was pleased to see us and very happy and talking to us. We were able to make coffee in the kitchen. We had a lovely conversation with staff afterwards.

The care and compassion given has been first class. All medical issues have been dealt with imediatley to enable dignity and wellbeing to be maintained when a person moves into a care enviorement from their home.

I had to bring my sister in law as an emergency in Dec 2025. She has always been very houseproud, loved her home and garden. All the staff have been most helpful and kind, which eventually made it easier for her to make the necessary decision to stay here permanently. She loves the staff, the food, and the garden, and the music sessions with the visiting vocalists. The staff have also supported me through the past 5-6 months with their help and kindness. All good!

When I fainted in Chesters dining room and split my scalp open by banging my head on the floor your staff were outstandingly kind and competent in coming to my rescue.