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Care Homes Owned by Anchor in Tyne & Wear

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Anchor are showing below.

View the details of all 121 locations (with 9592 reviews) owned by Anchor

Anchor Locations in Tyne & Wear (3)

 - Browse 3 Care Homes owned by Anchor in Tyne & Wear
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Cranlea
1 Kingston Park Avenue, Kingston Park, Newcastle upon Tyne NE3 2HB 
Top 20 carehome award certificate
10 59 reviews
Cranlea, Newcastle upon Tyne, Tyne & Wear
Top 20 carehome award certificate
"I would just like to leave a review to show our appreciation to the lovely staff at Cranlea! We can't thank them enough for the time &…"   Read all 59 reviews
  • from £1,140 / week
  • 39 Rooms
Location Type Care Home

Anchor's Cranlea in Kingston Park has a number of local amenities and services within a short distance with good transport links. The home provides residential and dementia care for up to 39 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Palmersdene
Grange Road West, Jarrow NE32 3JA 
9.8 86 reviews
Palmersdene, Jarrow, Tyne & Wear
"My mother-in-law is very happy at Palmersdene. She is well looked after by the staff who go above and beyond for all residents. There…"   Read all 86 reviews
  • from £1,120 / week
  • 40 Rooms
Location Type Care Home

Palmersdene is located in the Jarrow community in Tyne and Wear. The care home continues to welcome new residents for friendly and quality residential and dementia care for up to 40 residents in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Northbourne
Durham Road, Low Fell, Gateshead NE9 5AR 
8.8 42 reviews
Northbourne, Gateshead, Tyne & Wear
"My mother went to live at Northbourne in February 2024. She has settled well and enjoys the choir every Thursday and also the…"   Read all 42 reviews
  • from £1,080 / week
  • 34 Rooms
Location Type Care Home

Anchor's Northbourne is a Gateshead care home, located in a quiet setting in Low Fell. The home provides residential and dementia care for up to 33 older people and is close to local shops, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews in Tyne & Wear (187)

9.7

Anchor has a Group Review Score of 9.7 (9.734) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Palmersdene

from P W (Son of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Experienced good care for my dad, he had Alzheimer's disease and had been a resident since Oct 2022. He died peacefully on 10th Feb 2026. The staff were caring and compassionate.
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Review of

Palmersdene

from C W (Daughter-in-law of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sadly my father-in-law died peacefully in Palmersdene Care Home on the 10th Feb 2026. He had been a resident since Oct 2022. He had Alzheimer's disease! Overall he received good care. The staff are always pleasant, caring and compassionate, especially over his last few days and hours (day and night
staff) many thanks to them.
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Review of

Cranlea

from Carol S (Granddaughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to leave a review to show our appreciation to the lovely staff at Cranlea! We can't thank them enough for the time & effort that goes into this beautiful home. Our family are grateful for all their hard work & dedication. The staff are so helpful and make the place feel like home.
My grandma is so happy here and that makes us happy as a family. There is also plenty going on which involves the whole family & the food choices are amazing & catered for all dietary needs! 10/10 from us!!
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Review of

Palmersdene

from D T (Son of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the level of care Mam receives in Palmersdene. The staff are always happy and pleased to assist with requests. Before Mam moved into Palmersdene, we mentioned this to numerous people we know, and they all said what a good care home Palmersdene is. We couldn't be happier with the level
of care Mam gets there.
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Review of

Palmersdene

from C K (Son-in-law of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very happy at Palmersdene. She is well looked after by the staff who go above and beyond for all residents. There always seem to be lots of activities and shows to keep the residents amused, and outings as well. The home is clean and warm, and beautifully decorated.
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Review of

Palmersdene

from Dawn K (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute you arrive at Palmersdene, you receive a very warm welcome. The management and staff show so much care and warmth to my mother. I am regularly asked if I have any concerns. I definitely chose the right care home when we chose Palmersdene, immacuately clean, caring and friendly staff,
lovely rooms and my mother likes the food.
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Review of

Palmersdene

from V M (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam is well looked after in Palmersdene. The staff and management go over and beyond their duties, not just with Mam but with all residents and their families. Mam is safe, comfortable, and all her needs are met in the most dignified way. I would highly recommend Palmersdene to everyone who is looking
for the best care for a loved one.
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Review of

Palmersdene

from Elizabeth H (Sister of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always felt welcome. Found it very homely and comfortable. Staff always happy to help.
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Review of

Cranlea

from P B (Son of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Cranlea are exceptional. They are very professional and friendly and nothing is too much trouble for them. They go out of their way to help.
My mother is always treated with respect and dignity and I am grateful for everything they do to help my mother.
The care home
itself is in a great location with plenty of shops etc., nearby, and it is always easy for parking when visiting. Plenty of activities are provided.
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Review of

Cranlea

from Kevin R (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience since our mother went into Cranlea has been brilliant. The transition from her living at home trying to be independent was not good at all. Once decision was taken she needed 24hr care without a doubt Cranlea was our first port of call. My mother had care here 3yr couldn't fault the staff.
We knew that yes different people could be there but their ethic of care was first class and still is. Once our mother got in and she found her bearings yes she asked when she was going home, we reassured her along with the staff, she was safe & cared for. Every need was met, nothing was a troule they went above and beyond. We are kept informed regular if we are happy, we are.
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Review of

Cranlea

from Tony D (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam moved to Cranlea from another care home approx May 2025. The staff are superb & have been the main reason why she has settled so well (kind, thoughtful & attentive). Her family have been warmly welcomed also & really appreciate how smooth the transition to Cranlea has been. Settled atmosphere,
friendly & approachable staff, good food, accommodation, entertainment etc. Well done to all at Cranlea.
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Review of

Cranlea

from S M (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents were in Cranlea, but when dad's needs got too much, they requested he be moved to one with nursing care, an ask I know was hard for them. Since his move, I am always asked, when visiting Mum, how he is with genuine concern shown when I told them I was worried about the care he was receiving.
One of the TL's took time to listen to my concerns and agreed they were valid, seeking help from another team member that she knew had the CQC contact details. I was encouraged by both to contact CQC, which I did, and they acted. The entire team at Cranlea are brilliant, always going over and above, giving me huge peace of mind that mum is well cared for.
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Review of

Palmersdene

from Jean M (Resident) assisted by family/friend published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well treated.
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Review of

Palmersdene

from Josephine M (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is so happy in her care home, we visit every day and get on well with management and all staff. I couldn't have asked for better care. If I have any concerns, the staff are always on hand to answer my questions.
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Review of

Palmersdene

from Richard G (Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Palmersdene since July 2023. She has settled in well and is happy in herself. She is well cared for. The staff are all very friendly. Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home. They have a great team looking after all the residents. I go to
see my wife at the care home, knowing when I go home she is safe and well looked after.
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Review of

Cranlea

from Angela A (Daughter-in-law of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always greeted by staff who are able to inform us of Mum's health and how she has been emotionally. All staff speak to her when passing. They show a good knowledge of mum, not only her condition, but her personality, likes and dislikes. Staff monitor her food and drink intake, and they act immediately
with supplements. We are so pleased Mum was able to be offered a place at Cranlea.
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Review of

Cranlea

from Jonathan M (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam is so happy in her home, the staff are so attentive and friendly. I'm really happy she lives in such a lovely place.
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Review of

Cranlea

from Hayden M (Grandson of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma is very happy with the care she is receiving and is over the moon with the kindness of the staff.
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Review of

Cranlea

from Lynn B (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before coming to Cranlea Mam was previously at another care home. It was our first experience with the care system but it soon became apparent that the care she was receiving was in no way good enough and we moved her. Now at Cranlea the improvement has been 100%. We have all been welcomed as a family
and feel involved with the day to day goings on. The staff are caring & friendly and, very quickly knew our names. Food has improved vastly - everything great!
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Review of

Cranlea

from Amanda D (Daughter of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this place enough. The change in my mum is unbelievable; she is thriving here. The staff are caring, friendly and really do care. My mum coming here was the best thing that has happened. I wish my mum came here years ago!
Big thank you to all staff & management.
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Awards / Recognitions (12)

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