Care Homes Owned by Anchor in South Yorkshire

Very personal as always know family names & Even on mums bad days staff are always good.

My experience with Brackenfield is exceptional. The staff are brilliant even though my mum is quite difficult they've won her round I visit most days and I have to say I've never felt as though the care home is anything less than amazing

I have been living here now for 3 years and I am very satisfied with the way the home is kept & the food is very good, being always healthy but tasty both points being very important.

All staff are lovely, caring and Professional to residents and their family, it is kept immaculately clean in all areas, I would definately recommend to anyone needing 24 care for their loved ones, They have definately made a very difficult decision much easier and reasurred me that my Mother is safe and very well looked after and that makes this situation much More Comfortable,

Hayley

Hatfield House has been my dad's home for the last 5 years and my mum also lived there before passing away 5 years ago . During that time Tanya and the team have been wonderful - professional, caring and attentive. The love and care provided to my dad is brilliant. Everyone is aware of my dad's routine and his likes and dislikes and nothing is ever too much trouble. Over the last 6 months there has been significant staff change; however I believe that staffing is now much more settled. It is lovely to have Tanya the manager back and there have been some excellent appointments to management (this is taking nothing away at all from those who were in those posts previously). Following a recent incident involving my dad, James and the team investigated this thoroughly, kept me updated throughout and provided me with next steps at every stage which I greatly appreciated. I would recommend Hatfield House and couldn't think of a better place for my dad. Thank you everyone!

I cannot give enough praise about the staff at Herries Lodge. The love and care they have given to my mum goes above and beyond. The hugs, smiles, conversations, dementia expertise, diet and among many other attributes are given without instruction or prompt. They have allowed mum to be free to be herself guided her when needed, danced with her and sang her favourite songs. They know her. For her family the staff have guided us through the emotional rollercoaster and enabled us to become her children again and not carers. Herries lodge is 5 Star accomodation, the garden is beautiful. It's clean. The food is great too!

I am very happy with mum's care the home is always clean and tidy staff are very friendly and accommodating, mum seems to be settled well, mum enjoys the meal and enjoys the singer and entertainment, the rooms are spacious with an ensuite.

The only improvement which would help a lot in the current heat wave is air conditioning built-in; the few mobile air con. units are not very effective.

Since my mum has been at Hatfield House the family can relax knowing that she is being cared for in every way. The staff are friendly, caring, respectful and treat residents well. They know them, making sure all their individual needs are met. The team leaders make sure relatives are informed of any changes with care plans or if any outside medical professionals are involved with the residents care. All staff are approachable, they are helpful and respectful. Some go above and beyond in caring for our loved ones.

The home is nice and clean. Staff are really nice like doing crosswords, going out into garden, like a couple of gins at night!

Dearne Hall is a very good care home with dedicated staff from top to bottom. It's the perfect place for my mother

Love the home its the best place .nothing is to much trouble .All staff work so hard and if you have any concerns sorted right way.Home is well decorated very clean and modern .My family and me love it that our relatives lives there .Well done everyone

We have had some inevitable teething troubles due to being in a different situation but these have been dealt with well.

I did not rate activities because my dad couldn't remember what he'd done but said he'd had a lovely time!

Allthough her condition ,alzeimers dementia,dictates she is unable to do anything for herself the management, support workers ,carers etc, led by Simone are instrumental in her being happy and having a quality of life which could not be bettered.

My mum lived at Dearne Hall for the last 3 years of her life. She had nothing but praise for all the staff and care, kindness and fun she received. Nothing was too much trouble. Everything she needed or wanted was available for her. The home is very clean and beautiful surroundings. Meals are plentiful and she enjoyed most of them. There is a varied social programme for the residents, visiting entertainers, arts and crafts, quizzes, and exercise sessions. I can't praise the medical and nursing care given to her, especially during the later stages of her life.

In addition to the care provided to my dad I have also received genuine support from all the staff during an emotional period for me.

Care home is very welcoming and friendly. Staff are very attentive and professional and put the needs of resident's first. The services on offer are great, a weekly hairdresser, chiropodist, opticians. GPs are also on hand for any primary medical needs. The rooms are clean, comfortable and practical.

The staff are very friendly and helpful there seems to be more staff on shifts which seems to have taken pressures off which is good. The home is clean and tidy and my mum enjoys the activities and singers and would like more to be available if possible. Overall we are happy with the experience at Oakwood Grange.