"My mum and I always say how friendly and approachable all the staff are and what a good staff team you have. My mum enjoys having chats…"
Read all 139 reviews
from £1,530 / week
40 Rooms
Location Type
Care Home
Anchor’s The Firs in Felixstowe is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment.
The home continues to welcome new residents and ... Read more
"It is a privilege to call Devonshire House a home for my Mum. The place itself is a joy to visit. The staff whether it be the caring,…"
Read all 103 reviews
from £1,518 / week
69 Rooms
Location Type
Care Home
Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
St Marys
Woodlands Road, Holbrook, Ipswich IP9 2PS
"My grandfather has settled in lovely, he says the care provided is second to none. I agree, I visit him regularly and every care giver I…"
Read all 156 reviews
from £1,420 / week
60 Rooms
Location Type
Care Home
St Marys, in Ipswich supports up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of ... Read more
"My husband has been in your Bury St Edmonds Care Home for 6 months. His care has been excellent by all staff members. Over the months his…"
Read all 98 reviews
from £1,807 / week
66 Rooms
Location Type
Care Home
Marham House is located in Bury St Edmunds and provides friendly and comfortable residential and dementia care for up to 66 residents.
Each spacious bedroom benefits from an en suite wet room to ... Read more
"I am really grateful to St Joseph's for helping my Mum to recover after a difficult spell in hospital following two falls at home. The…"
Read all 81 reviews
from £1,552 / week
60 Rooms
Location Type
Care Home
St Josephs in Sudbury is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia.
The home continues to welcome new ... Read more
"My contact with Canterbury House was as the daughter of a resident. However I have also had a long career in health and social care,…"
Read all 57 reviews
from £1,535 / week
61 Rooms
Location Type
Care Home
Canterbury House in Hadleigh is a purpose-built care home, providing quality care and luxurious facilities within a comfortable and relaxing environment. It continues to welcome new residents for ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Anchor Reviews in Suffolk (634)
9.7
Anchor has a Group Review Score of 9.7 (9.731) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from S W (Daughter of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
It is a privilege to call Devonshire House a home for my Mum. The place itself is a joy to visit. The staff whether it be the caring, administrative, maintenance etc are all a pleasure to be around. My mum although stroppy at times, is really enjoying her time at Devonshire House. I would like
to take this opportunity to thank everyone for their time and dedication to caring for my mum
from B M (Granddaughter of Resident) published on 23 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My grandfather has settled in lovely, he says the care provided is second to none. I agree, I visit him regularly and every care giver I meet is happy, friendly and always willing to help. The areas are cleaned regularly and I see the cleaners doing a thorough job. The entertainment for the residents
is so good as well, my grandfather loves the music and singing- always puts a smile on his face. Very improved with the food as well, looks and smells so lovely. No complaints from grandad.
from A D (Granddaughter of Resident) published on 16 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My grandad was forced to move from previous carehome due to them closing. Devonshire House has been so supportive in granting him a move to them assisting is making sure he settled in well and couldn't have made the move any better. He is very happy there says the staff and food are really good. The
staff ensured that what was a difficult time become a really easy transition. We are very happy that a 101yr old gentleman has found a new and comfortable place to be
from Kay C (Daughter of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum and I always say how friendly and approachable all the staff are and what a good staff team you have. My mum enjoys having chats with staff every day. We both appreciate how hard you all work and how much you have done to make us feel welcome. Everyone helps to meet my mums needs e.g comfy chair,
window blinds, exercise machine, plants, a fan etc. making sure she has her paper. We are both very very grateful.
from Joe L (Son of Resident) published on 25 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am really grateful to St Joseph's for helping my Mum to recover after a difficult spell in hospital following two falls at home. The staff are really warm and professional. Ashley on the admin team has ensured everything has gone smoothly at what has been a difficult and stressful time for my Mum
from Bernie R (Son of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father was in St Joseph's from August 2024 to February 2026. The staff were all friendly and welcoming and definitely made my father feel special. He responded really well to their humour and sense of fun. They were always attentive to his needs and nothing was too much trouble. There is excellent
support throughout and St Joseph's welcomed feedback through relatives meetings. Staff were very good at letting me know about any health concerns and liaised well with paramedics and the hospital when required. The management team were excellent and always accessible and ready to assist with any questions.
from Julia T (Daughter of Resident) published on 10 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Thank you to Jacquie, Ashley and their team for making my mother's stay at St Joseph's so welcoming and happy.
Mum had been with you since last April and you settled her in and looked after her so well while she was with you giving our family huge peace of mind, something we will always remember.
A
Doctors visit was always accessible, staff chatty and warm.
We thank you all.
from A H (Wife of Resident) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has been in your Bury St Edmonds Care Home for 6 months. His care has been excellent by all staff members. Over the months his needs have increased but so has the care provided. Thank you!
from F S (Respite Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience2.0 out of 5
One of the boilers broke down it took four days to fix it. One of the washing machines was not working. It will take 3 1/2 weeks to get it fixed. The black current drink I was given was just coloured water.
I received no advice on how to get back home or to get help to get me back home
Reply from Martha Nhidza, Manager at Marham House Care HomeThank you for taking the time to review Marham House and we're pleased you rate our staff as very good. Thank you for choosing Marham House for your stay and we apologise that we had issues with our boiler and one of our washing machines during your time with us. These issues were resolved as soon we were able to. We supported yourself and other residents with extra blankets and portable heaters and aimed to maintain our laundry service to the best level possible. We aim to provide high quality drinks and meals to suit our residents' tastes and preferences. We're always happy to receive and discuss feedback at Marham House.
from Karena M (Niece of Resident) published on 18 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I want to share how lovely our experience has been with The Firs care home. My two aunties are residents there, and from the moment you walk in it feels warm, welcoming and truly homely. The staff clearly care deeply about the people they look after. Having worked in care myself, I understand how residents
should be treated, and I can honestly say my aunties are receiving the best possible care. The team are kind, patient and attentive, and it's reassuring to see how comfortable they are.
I've been to a couple of their music events, which are always so fun. We all especially love Shane, who performs there some weeks, and there always seems to be something happening to keep residents entertained and engaged
We're especially grateful to the manager, Colleen, who has been amazing and always makes us feel supported and welcome. We're so grateful to everyone at The Firs for creating such a safe, caring environment. It gives our family real peace of mind. Thank you so much
from Marilyn S (Daughter of Resident) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The service provided by the care home was absolutely brilliant from all departments .we could not find fault with any part of the services of St Joseph's care home all members of staff from management to the cleaner's were excellent.
from L B (Daughter of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Following a fall at Christmas, mum was taken in for respite care. She is now a full resident. The staff have gone beyond to help mum settle in and sort her medication and health care out. It has been a difficult time made easier by their care and kindness.
from H T (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My contact with Canterbury House was as the daughter of a resident. However I have also had a long career in health and social care, having run several care homes, commissioned residential and nursing home care, and chaired a major NHS Trust.
On choosing a home I was immediately impressed by
the physical environment of Canterbury House, but even more so by the caring and welcoming approach of every member of staff I came into contact with.
Mum was extremely well cared for in a sensitive and dignified manner. In her short final illness this was so important and of great comfort to us as a family.
I would not hesitate to recommend Canterbury House.
from Sharon P (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We were looking for a care home for our mother and were recommended a few to look at in Sudbury. As soon as we entered St Josephs, we felt it was right. It was light and airy, with wide corridors, a large day room and a pleasant feel to the dining room. All the staff are friendly and welcoming, and
nothing seems to be too much trouble. From carers, admin and management mum receives the best care and although she has not been at St Josephs long, she feels settled and safe and is enjoying her new home. We couldn't ask for more - a big thank you to everyone at St Josephs.
from E L (Friend of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
First impressions - How friendly and welcoming the staff were. The home was light and bright and clean. Food was served with care & thought. Residents treated with dignity.
from Julie C (Daughter-in-law of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
If you want your loved one's to be cared for with the dignity, warmth and compassion they deserve then The Firs care home is the one to send them to. We cannot fault the staff members we have had the pleasure to deal with. Especially the kindness and compassion towards dad and ourselves at his end of
life care will stay with us always. Thank you all.
from Joy B (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been at The Firs care home since August 2020. As a family we are very pleased with the level of care she receives not just by the carers but by housekeeping, cleaners, kitchen staff and maintenance staff as well as the management. She remains content in the midst of her confusion and this
is particularly down to the high level of care she receives. Many thanks.
from Penelope C (Respite Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I came in for 6 weeks respite care & could not have been looked after any better. Good food, lots of activities happening to keep residents entertained & stimulated. Staff are wonderful & friendly, this is the best care home I have stayed at.
from A P (Daughter of Resident) published on 8 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Well done to all at St Joseph's for making Mum feel so comfortable and welcome. A relaxed and friendly home with large social areas as well as lots of places to sit if you want to be quiet or chat with family visiting.
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