Anchor in Derbyshire | 3 Care Homes

Review of
Heather Vale
from Sara D (Daughter of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

My mother has recovered so well through the 24 hour professional care and support of all the staff at Heather Vale, she has been a resident for 6 weeks. Her needs as an individual are always their main priority. Each resident is involved in decision making around routines such as times to get up

and go to bed, the staff genuinely want them to feel it is their home and they strive to meet residents choices and wishes. It is a 'can do' culture. There is access to hairdressing (mum loves this), chiropody and other health related options like physiotherapy. The access to GP services is outstanding and very reassuring to know that if needed a GP would visit. The quality of care overall is excellent, there is opportunity to ask questions, there is a calm approach and the care home has a very good feel about it. The management team want to engage with relatives, they actively seek your views and are always looking at how things can be developed or changed for the better.

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Review of
Heather Vale
from Elizabeth R (Respite Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

Staff are so willing to please all patients. You feel they really care. Welcome visitors. Activities seem excellent, only been here approx 4 weeks, but enjoyed them. Visitors remark how fresh it smells (no urine smell). Try to carry out your every wish and succeed. Value for money as yet, don't know

the cost, what it may be could be justified.

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Review of
Landemere
from Mark B (Son of Resident) published on 18 July 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been here since the start of April 2025. When I came to look round before my mum moved in I was impressed from the start how ALL the staff team were so friendly and caring and compassionate and professional to their residents and family and friends and consistently do enough to help and support

the residents and family and friends. I still hold this view and really pleased how my mum has settled in and is liking it here.

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Review of
Victoria Court
from Lynne H (Daughter of Resident) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience

My parent's have resided in Victoria Court since April 2025. They have both settled really well. The staff are very friendly and approachable. They always greet you with a smile and nothing's too much trouble. They have made the care home homely and the carers are experienced in treating all the residents

individual needs.

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Review of
Landemere
from Jen M (Daughter-in-law of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

Peace of mind is immeasurable. When we walked int the home everything just felt right. When we saw my father-in-law the difference in him was startling.
He was clean, happy, chatty and in very good health.
Couldn't have wished for more.
Thank you!

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Review of
Victoria Court
from I B (Son of Resident) published on 3 July 2025

Submitted via Website • Report

Overall Experience

Really great to see Mum enjoying herself at Victoria Court.
The staff are very good & cannot do enough to help.
There are plenty of activities to keep her entertained plus the ice creams together with tea & biscuits.

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Review of
Heather Vale
from V B (Resident) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

I feel complete trust and confidence in all staff here. Living here & trusting the staff takes my loneliness away & makes my life feel worthwhile & fulfilled. I wish I had moved in here years ago.
Staff show me complete respect & dignity, which is very important to me.
I look forward to joining in

the arranged activities, which are excellent at motivating clients & stimulating us. I cannot fault the food & I am able to order a special diet according to my needs. I am extremely happy here.

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Review of
Landemere
from S M (Daughter of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

Wow! What alittle gem! Our mother hated the thought of going into a Home, but due to failing health at the age of 91, she needed help. We were recommended Landemere by a friend and how that conversation changed all our lives. Mum loves it here and in her words, 'it's nice to be home!' She's had a couple

of falls since arriving in February and the staff couldn't be more concerned, attentive and more importantly, mum is their priority, with family being kept upto date immediately. In a society of cutbacks, low wages and lack of respect for carers, the staff at Landemere work incredibly hard, are welcoming and love their residents like their own; it's so friendly. Landemere's manager and his team are a credit to the caring service and mum is happy.

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Review of
Heather Vale
from L G (Daughter of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

Lovely friendly home welcoming come and go has you need to helpful and act if you are worried on a problem that may arise it's head would recommend to my friends and family I have known the home for many years has my grandmother lived in the home has well and was very happy the staff and management

are approachable and helpful and is a a happy place.

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Review of
Heather Vale
from Andrea F (Daughter of Resident) published on 9 May 2025

Submitted via Website • Report

Overall Experience

The well-being of residents and excellent personalised care is what makes this care home special. All staff and management are approachable and I have no hesitation in recommending Heather Vale.
I regularly visit my father, who is living with advanced Alzheimer's and I feel part of the Heather Vale

community. Communication with relatives is good and I know my father is in safe hands. He is always treated with dignity and respect.

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Review of
Landemere
from M T (Friend of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

I visit my friend on average twice a week since she arrived at Landemere care home. I am always greeted by staff and can discuss any queries or make requests and feel happy and comfortable doing so. I do not always meet the manager, but my friend appreciates the attention of all the staff and their

care on a daily basis. I would personally choose this care home for myself or family.

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Review of
Heather Vale
from Rose C (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Mum has been staying in Heather Vale since September 2024.
We have been very happy with her care during that period.
The home is well managed by the manager and in her recent absence a particular staff member.
Communication is good.
Every member of staff from kitchen, housekeeping, maintenance

to carers are friendly, welcoming and helpful.
A shout out to another particular staff member who has been very helpful recently.
The rooms are light and airy and as spring approaches we are looking forward to sunny afternoons in the garden with the ducks.

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Review of
Victoria Court
from S M (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Our experience with Victoria Court has been amazing. The staff are all friendly and helpful. They all know dad by name and know his needs, many took the time to get to know us too. The care was thorough and professional but also gentle, careful and considerate. We know dad was very happy there, although

some fixtures were a bit tired. When dad passed the whole process was dealt with smoothly and efficiently but with time, space, care and sympathy.

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Review of
Landemere
from K R (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother was very upset leaving her house to go into the care home but the staff have been so lovely, welcoming and kind. After two days my mum said to me "It's good here" that was such a relief for me. I can relax knowing mum is well cared for physically and mentally. It is good to see mum joining

in activities after being on her own for many years. It is really a happy and safe home for her, and credit to the staff.

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Review of
Heather Vale
from P S (Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

I have been very impressed with all the staff, and I do hope my care provision will continue. I have only good opinions of all aspects of my stay in this care home and home it will continue throughout my stay.

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Review of
Heather Vale
from David H (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

The support at Heather Vale is excellent. The staff go out of their way to help the residents and provide activities to interest them. They are also friendly and approachable. Effort is made to keep me informed of any issues and ongoing health is closely monitored.

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Review of
Victoria Court
from S H (Son of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Absolutely fantastic care home, mum was very down and confused when she arrived, she is now the happiest I have seen her since dad passed 4 years ago. She loves all the staff and fellow residents, she has the sparkle back in her eyes, her lust for life is back aswell. It's not small part due to the

wonderful staff at Victoria Court, I really can't thank you all enough for what you've done for mum.

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Review of
Victoria Court
from E J (Daughter of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience

My Mum who has Alzheimer's was admitted to Victoria Court for 3 weeks respite care. From the moment I visited Victoria Court, I knew it was the right place for Mum. Both the manager and deputy manager took time to reassure me they would look after Mum and I haven't been disappointed. The staff at Victoria

Court are always cheerful, friendly, helpful and reassuring. They work hard to encourage and support Mum helping her to maintain her independence and dignity - showing her respect at all times. The care given at Victoria Court is clearly sympathetically structured to meet the needs of its clients, from the variety of activities provided to 'snack stations' and calling rooms flats. Needless to say Mum will continue her care at Victoria Court!

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Review of
Heather Vale
from Karen M (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Heather Vale Care Home, is a lovely place to visit and stay. There is always a warm welcome from the staff, who take time to chat with visitors and residents. My dad has been living here for a few months and it is so reassuring to see that he is well looked after and safe. He has a lovely room overlooking

the garden and enjoys the activities that take place at the home. There is always an activity in the home or a visiting entertainer, with live music.

The management staff are very approachable and I'm confident that they would deal with any issues, if I brought them up. Every month the staff check in with me and my dad to see how things are going. All in all, Heather Vale is a caring, welcoming and happy place with wonderful and hard working staff.

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Review of
Heather Vale
from Linda M (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

I am extremely happy with Heather Vale, the staff are very friendly and can not do enough for you. They have regular chats with me about Mum's care and if there are any issues (which is not often) they are dealt with. I feel confident to approach the Home Manager with anything, she and the office staff

are always willing to listen and help.
Overall my Mum has thrived in the Home, she interacts more with people, she loves the staff who are very patient, kind, caring and gentle with her. She has put weight on since she's been there, which she needed to do, and the Activities lady is brilliant getting the residents involved in different activities which keeps their minds and bodies active.
Thank you to everyone there. I do highly recommend you to anyone who asks me about Heather Vale and the environment there. You are all doing a fantastic job and I feel happy and relaxed knowing my Mum is being taken care off by you all. I cannot express my gratitude enough.

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Care Homes Owned by Anchor in Derbyshire

Anchor Locations in Derbyshire (3)

Anchor Reviews in Derbyshire (172)

Heather Vale

Heather Vale

Landemere

Victoria Court

Landemere

Victoria Court

Heather Vale

Landemere

Heather Vale

Heather Vale

Landemere

Heather Vale

Victoria Court

Landemere

Heather Vale

Heather Vale

Victoria Court

Victoria Court

Heather Vale

Heather Vale

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