Care Homes Owned by Anchor in Derbyshire

Thank you to all the staff.

Overall I am quite satisfied, but I do think the ratio of team leaders to carers is extremely unbalanced. If there were more ordinary staff members, they would be able to spend more time with each resident and tend to their individual needs.

Thank you

we visited just before lunchtime and were happy with how our relative was taken to the dining room and supervised during the mealtime. food was good. staff seem attentive. our relative would like to go outside more often as she admires the outdoors and enjoyes being in the fresh air. indoor entertainment is good. we were reassured that dementia needs could be met.

I have visited my friend here for the past few months. She is obviously very happy and cannot speak highly enough of it. The staff are really friendly and helpful. She has enjoyed the entertainment, company and good. I would highly recommend.

My husband has been on respite in Landemere for around 3 weeks now. The care home has a very calm and caring atmosphere. They are trying very hard to involve him in their activities and to find the things that interest him. I feel that they are keeping him safe, and making his stay as happy as possible. I hope very much that the respite stays will be made into a permanent stay.

Richards time at Victoria Court nursing home has been fabulous. The staff have been fantastic and very caring and patient. Could not have ask for more. Thank you so much for all you have done.

I hope they know what a difference they make to people's lives!

Staff always attentive and caring and nothing is too much trouble.

My mum is very well looked after and her room is always clean and tidy. The home itself is spacious, bright and well maintained, with a lovely garden at the back that residents can enjoy.

Family and friends are welcome to visit at any time, and I'm always greeted warmly by the staff when I arrive. Everyone I've met has been friendly, approachable and clearly cares about the residents.

What I appreciate most is how well the staff communicate. If there are ever any medical concerns about my mum, they phone me straight away and keep me fully updated, which gives me real peace of mind.

The food also looks good and appetising, and it's clear that dietary needs are properly considered. Overall, it's a caring and well-run home where residents are treated with kindness and respect.

We feel so lucky that Landmere care home was an option available from our first minute in 2024 up to today. The home, the staff, facilities all exceed our expectations. People like Nina, Toni show true care, compassion when looking after people. I am kept fully informed of medical or personal issues regarding my mum.

As this is the person first experience of a care home, they have been treated will very compasionate and understanding by all the carer's and management. The environment is welcoming for him and visitors are made to feel welcome and involved with the whole experience.

We had a very good feeling about Heather Vale as soon as we stepped in the door. The staff were so helpful and there has always been plenty of staff. They all really engage with my dad and they do their best to look after him well. I would highly recommend Heather Vale.

The care my mum received from the staff was excellent, and I would like to thank all the staff for taking such good care of her.

When I visited Landemere I said it has a nice feeling, mum moved 2 mths ago and settled really well. I think this is due to staff being kind, caring and friendly. The meals are amazing, the home is clean and well maintained. Family and friends are made to feel welcome. I visit mum daily and can see mum looks well and happy. She’s got nice relationships with the staff that care for her, when visitors ask how she likes living here she says its like “home from home”. Things are not always perfect but on the whole its really good. It all goes back to that "nice feeling when you walk in”.

Came in for respite care for two weeks. Staff, facilities, care were excellent, supporting my wife with dignity and respect.

Well done to alll staff for your care and attention

Our mum gets regular visits and as all her needs catered for.

I cannot express how delighted I am in recommending this care home. The love and care given to all the residents is exemplary. I have never heard a harsh word from any of the staff. I see lots of love and hugs dished out to each and every resident, along with lots and lots of laughs and encouragement. I have noticed the staff take time to explain and calm residents when using the lifting aid or any other processes they carry out. The rooms are comfortable, and everywhere is very clean.

Ever since our family have been residents here, we have always felt very welcome. Lovely staff and we know our family are well looked after and very safe here.