Care Homes Owned by Anchor in West Sussex
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Anchor are showing below.
View the details of all 121 locations (with 9073 reviews) owned by Anchor
Anchor Locations in West Sussex (2)
Augusta Court
9.8
109 reviews
Winterbourne Road, Chichester PO19 6TT
"I visited Augusta Court back in November and was extremely impressed on every level. My mother went in for 3 weeks in July/August for…" Read all 109 reviews
Location Type Care Home
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care, bedrooms with kitchenettes and homely facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve… Read more about Augusta Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 46 Rooms
- from £1,400 / week
Silver Court
9.7
80 reviews
Halsford Lane, East Grinstead RH19 1PD
"My experience with Silver Court has always been a positive one. The management and team do an excellent job and I always feel that my mum…" Read all 80 reviews
Location Type Care Home
Silver Court in East Grinstead is situated close to the High Weald Area of Outstanding Natural Beauty. The home provides residential and dementia care for up to 42 residents in homely and comfortable single ensuite rooms. Silver Court continues to welcome… Read more about Silver Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 42 Rooms
- from £1,684 / week
Anchor Reviews in West Sussex (189)
9.8
Anchor has a Group Review Score of 9.8 (9.756) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
Review of
Augusta Court
from Michael P (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum had an enjoyable stay at Augusta Court. She was well treated with respect at all times. Only there for six weeks of rehabilitation, but the staff made it an enjoyable and worthwhile episode in her short stay.
Reply from Magdalena Zajac, Manager at Augusta Court
Thank you for taking the time to review Augusta Court and we are pleased that you rate our safety/ security as excellent. We're glad you are happy with Augusta Court, where I'm always happy to discuss feedback to ensure that care and all aspects of day to day life are to the satisfaction of our residents and their loved ones.
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Review of
Silver Court
from R K (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience with Silver Court has always been a positive one. The management and team do an excellent job and I always feel that my mum is in comfortable and safe hands. Living over 100 miles away from the home I find that the social media sites and newsletter work well in keeping me up to date with
what's happening and what's new, these communication platforms work very well. Overall I am extremely happy with the service and level of care we received!
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Review of
Augusta Court
from Pauline L (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited Augusta Court back in November and was extremely impressed on every level. My mother went in for 3 weeks in July/August for respite whilst I went on holiday. I felt very at ease whilst I was away. Mum seemed so relaxed and contented when I visited her on my return. I wish for my mother to
be a permanent resident and awaiting to hear about funding. I found Augusta Court second to none and I've worked in plenty over the last 40 years before retiring.
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Review of
Silver Court
from Brian W (Cousin of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't thank you enough for all of the care and attention that you show my cousin in your care home. She does not have any close relatives nearby so she regards your staff as her 'new family' and your residents as her 'new friends'. Personally, I am so thankful to the administration team for the constant
monitoring of her medical needs, arrangements to see doctors, accompanying visits to hospitals when needed and attention to personal hygiene. What a team! Her family can rest assured that she is receiving the best possible care. Thank you so much.
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Review of
Silver Court
from Alison P (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in Silver Court since May 2024. It has a lovely welcoming atmosphere with friendly and helpful and caring staff.
The building is bright and airy. The rooms have low widows so that there is a good view of the gardens.
It is lovely to see the photos taken by the staff of the activities
The building is bright and airy. The rooms have low widows so that there is a good view of the gardens.
It is lovely to see the photos taken by the staff of the activities
that the residents have enjoyed and it allows me to know what Mum has been doing. The singers are very popular.
It has given me peace of mind to know she is so well cared for.
It has given me peace of mind to know she is so well cared for.
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Review of
Augusta Court
from Kimberley T (Granddaughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Nan joined your lovely care home almost 2 years ago now. Your staff helped us as a family through a difficult transition and we are all so happy with the care and support given. I'm always seeing pictures of my Nan with a smile on her face and dancing at every opportunity. The food looks amazing
and there is always an event to celebrate.
Thank you everyone
Thank you everyone
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Review of
Augusta Court
from Jon S (Husband of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife was diagnosed with Alzheimer's early in 2020 and last August (2024) her Alzheimer's became sufficiently severe that she needed professional care. She moved into Augusta Court in August 2024 - initially for two weeks' respite care - but she settled in so well that in discussion with our children
we arranged for her residence to become permanent.
I normally visit my wife almost every day and I never cease to be amazed by the care and patience that the staff provide to all the residents.
Well done Augusta Court, and many thanks to all the staff.
I normally visit my wife almost every day and I never cease to be amazed by the care and patience that the staff provide to all the residents.
Well done Augusta Court, and many thanks to all the staff.
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Review of
Silver Court
from Catherine M (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am truly grateful to all the staff at Silver Court for the kindness and patience with which mum is always treated. It is such a relief to know she is in good hands.
The support we the family receive, is also invaluable. As I live outside the UK, the video calls and the regular updates the team give
The support we the family receive, is also invaluable. As I live outside the UK, the video calls and the regular updates the team give
me mean that I feel that I am always in touch with mum.
Whenever I visit, I am always made to feel so welcome and part of Silver Court.
Whenever I visit, I am always made to feel so welcome and part of Silver Court.
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Review of
Silver Court
from S P (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband can e very challenging at times but he is always treated with dignity and respect, care and kindness.
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Review of
Silver Court
from Ken R (Relative of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our lovely relative became a resident at Silver Court in May 2021: she passed away at the very end of March 2025, having spent nearly 4 years in their care, so we have direct and extensive knowledge of this Care Home.
If it were possible, I would be tempted to score Silver Court at an 11, but the maximum
If it were possible, I would be tempted to score Silver Court at an 11, but the maximum
is a 10, so it's a 10.
We visited regularly and always found the place warm, clean and welcoming. We were constantly impressed with the diversity of the weekly 'programme of events' for residents and the manner in which the staff constantly interacted with their 'family' of guests.
In our experience, every aspect of care and attention shown to our her was at the highest standard and we will be forever grateful to the whole team at Silver Court for the warm and caring way in which they looked after her during her time there. ..
We visited regularly and always found the place warm, clean and welcoming. We were constantly impressed with the diversity of the weekly 'programme of events' for residents and the manner in which the staff constantly interacted with their 'family' of guests.
In our experience, every aspect of care and attention shown to our her was at the highest standard and we will be forever grateful to the whole team at Silver Court for the warm and caring way in which they looked after her during her time there. ..
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Review of
Silver Court
from Estelle H (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Silver Court continue to be the most understanding, hard working, caring and utterly incredible team that I have seen. I feel so lucky and privileged to have their support for my mum, and every day, I feel confident that my mum is cared for with genuine love. Nothing is ever too much trouble,
everyone goes out of their way to make my mum feel happy, calm and safe. It is quite incredible and I can't thank every single person enough, for the tireless work they do. You are all so, so appreciated by me and my sister and brother. Genuine thanks for everything you do, every day.
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Review of
Augusta Court
from Richard B (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has now been with Augusta Court for a little over 2.5 years. Her care and best interests are continually at the forefront of the staff and carers. You just get that safe and secure feeling when entering the premises. Always met with a smile, normally with an offer for a cuppa at the same time.
And most importantly Mum is home, safe and very happy.
Recent events with the Council and funding support have brought out further exceptional support from the Home with staff bending over backwards to provide continuing care for Mum. This Home should be used as the exemplar for all homes, it is nothing short of outstanding in its care, upkeep and general desire to do well in everything the staff and Home set their sites on.
Thank You Augusta Court.
Recent events with the Council and funding support have brought out further exceptional support from the Home with staff bending over backwards to provide continuing care for Mum. This Home should be used as the exemplar for all homes, it is nothing short of outstanding in its care, upkeep and general desire to do well in everything the staff and Home set their sites on.
Thank You Augusta Court.
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Review of
Augusta Court
from Nicola V (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very well run and my 93 year old mother's well being has dramatically improved since she moved to the home nearly four years ago. The food is very good and the chef has a good manner with residents. Particularly reassuring is the frequency of visits of a doctor to the home and the organisation
of all medical matters. The staff are very good and there is a varied programme of activities.
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Review of
Augusta Court
from Becky P (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Augusta take good care of my dad and make him feel engaged. He loves the food. The staff are always friendly and welcoming. My dad has made some good friends. The home has recently been painted and the garden is lovely
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Review of
Silver Court
from A A (Friend of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and management are always very helpful and caring. My friend always looks clean and tidy. He also looks content in the home.
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Review of
Augusta Court
from Joanna G (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad went into the precious care of Augusta Court in August 2023, when his health had declined to a point that he could no longer stay in the excellent care of my brother and his wife. It was a massive step for Dad, who found moving from my brother's home into care a very difficult step in his life.
However, the transition was made so much easier with the advice and wisdom of the wonderful manager and her excellent team and at all times I felt Dad's dignity and wellbeing were respected. Dad settled shortly after and I couldn't have wished more for the 20 months that Dad lived at Augusta Court. This beautifully kept home became a real home for Dad, as it did for me and my family. I can't express how grateful I am for the kindness, consideration, devotion and pure humanity that the manager and her team showed. Augusta Court was such a happy place to visit. Thank you to you all for making Dad's last months very special. We were so lucky to have found you.
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Review of
Augusta Court
from Irene D (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I gave into your care the most precious thing I have - my husband of sixty years.
You have never let me down.
Thank you!
You have never let me down.
Thank you!
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Review of
Augusta Court
from Clare F (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was a resident of Augusta Court from September 2023 - March 2025 before he peacefully passed away. I had strongly recommended Augusta Court to my siblings as the best place locally for our father to be with his increasing frailty due to Dementia. This was because when I worked as a District
Nurse in Chichester it was the care home that most impressed me - a place that fostered residents still living an enjoyable life as much as possible , not waiting to die. I was then, and continued to be during my fathers stay, so impressed with the staff and the overall ethos of the home through all grades/ roles. The compassion, kindness and patience of staff members was fantastic, as was the warm welcome I always received when visiting.
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Review of
Augusta Court
from L C (Respite Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I have been very well looked after. Staff are very kind. It was very difficult to try and mix as most patients had mental problems. The food was good and variable. Thank you Augusta Court and thank you staff.
Reply from Magda Zajac, Home Manager at Augusta Court
Thank you for taking the time to leave Augusta Court a review. We are very pleased you felt well looked after during your stay with us and enjoyed the food and activities too. We really enjoyed having you here with us. We understand that socialising and engagement can sometimes be more difficult with varied dementia needs, however we are pleased you still enjoyed your time with us, joining in with the activities and socialising with staff. We would love to have you back with us any time and hope to see you again soon.
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Review of
Augusta Court
from Russell F (Son of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the entire team to be excellent in all aspects of care, compassion and communication.
From the first day of my mother's care I've been at ease knowing she was in the best place with the nicest people.
Thank you all
From the first day of my mother's care I've been at ease knowing she was in the best place with the nicest people.
Thank you all
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Awards / Recognitions (11)
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