Care Home Owned by Anchor in Lancashire

feeling for me, was the empathy for the clients.
But the most important thing of all is, that my sister is very happy here. She says: 'Everyone is very kind and supportive'. My sister has mobility issues and they are positive in trying to help her in increasing her mobility.
I am only happy if she is happy, so thank you to the staff at Eric Morecambe.

no longer worry about her as I know she is well looked after and the long serving members of staff keep me fully informed of any changes. Again just lucky to have her there!

comparison, and the level of care provided by the Manager and her team is second to none - there's a real connection to and knowledge about their residents. We had a good feeling about EMH when we walked in and saw the manager 7 years after first touring the home with her (my Aunt couldn't get in, no room), that continuity is priceless, and they have many long-standing staff members. Having toured many homes and experienced some previously, we rate Eric Morecambe House very highly as a care home provider and we are so grateful to have mum live here.

to the residents is evident and consistent whenever I visit. From the admin , the cook, maintenance man and of course the care staff, all of whom pull together to make my cousin's placement at Eric Morecambe House a very positive experience.
This is a very well run care home and is always a pleasure visiting.

anyone considering care for a relative.

been exemplary and our family cannot thank the staff enough. All residents are treated with dignity and above all, they really do care, going above and beyond every moment of their shift & nothing is too much trouble. It takes an exceptional kind of person to do what they do, I for one could not do it. They care for our loved ones like they were one of their own and Mum loves them all to bits. They have integrity, compassion, dedication, respect, and pride in what they do. They have the biggest hearts which radiates through every square foot of the building! We feel very lucky we were able to secure Mum a place here, her final years have been filled with love, laughter, and phenomenal care.

to all her medical needs. Communication between the home and ourselves is of a high standard throughout the staffing structure. Mum is in great hands and is very happy, they keep her mentally stimulated and occupied with arts and crafts, games and entertainers. Also, historical and or topical shows. We could not wish for a higher level of care, support and guidance for ourselves.

They care for people as individuals. My husband can get up and go to bed when he wishes. He is always beautifully dressed. As are other residents. I love how they help the ladies to do their makeup. The entertainment is varied. The other more important aspect for me is the openness of the home. I can visit whenever I wish and do often come at different times and always found everything impeccable. I would highly recommend this home.

rooms but what I have seen are pleasant and homely. The residents are treated with great care and respect as are their visitors. I would gladly get my name down for this place if ever I needed one.

regularly updated and consulted as care feeds changed. It was always possible to have discussions with staff on what was the best approach to providing the care needed. This included dealing with many external parties such as GPs, hospital staff, district nurses, and dentists and accompanying my father to regular blood transfusions. This level of assistance is also applied to administrative and maintenance support. The room was very comfortable and decorated for us before our arrival. Organising the contract was efficient and honest with no unexpected costs or hassle. The rooms and home are clean and no issues occurred with other facilities like laundry, food, hygiene, hairdressers etc. Excellent.

I can’t praise and thank them enough for how they cared for Dad. Everyone really got to know dad well and it was obvious from Dad’s reactions and demeanour that he was happy and settled. The food is fantastic too and the chef often went off the menu to tempt Dad to eat.
Throughout the twelve months of Dad’s time there, everyone was amazingly caring and supportive to Dad and also to me, especially in his final weeks.
The care he received was ‘over and above’. Medical help was called swiftly when needed and I was kept informed and consulted constantly.
I genuinely can’t praise them enough to do justice for their diligence and care.
Eric Morecambe House is a wonderful place full of wonderful people.

dedication, expertise and humour as they carried out their work. I appreciated that my husband's comfort and well-being were a priority during the difficult experiences that dementia creates for all of us.

restaurant is amazing, we can actually eat there with him for a very small charge if we want to. Dad has even said if he won the lottery (yes he still does it) he wouldn't move away from Eric Morecambe House. I would highly recommend this retirement home it's the best in my opinion in the area where the staff feel like friends, not carers but they still remain very professional and give their all to the residents. Shout out to maintenance as well, any problems which to be honest there haven't been many and it's usually my dad wanting something doing personally for himself its sorted out straight away. Well done!

to have Mum's bedroom as she wished. The whole ethos of the home seems to be centred around making the residents happy and we have not been disappointed. Keep up the good work, you are all amazing.

have my upmost admiration. Thank you.

from home to a Care Home but the team at Eric Morecambe House have helped to make it as smooth as possible. Thank you.

meals, residents' views and care and maintenance of the building. Also, how thoughtful they are towards members of the extended family. We definitely made the correct decision to move our beloved mother here.