Care Homes Owned by Anchor in Merseyside

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor in Merseyside

Only the locations & reviews in Merseyside for Anchor are showing below.

View the details of all 121 locations (with 9714 reviews) owned by Anchor

Anchor Locations in Merseyside (6)

 - Browse 6 Care Homes owned by Anchor in Merseyside
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Upton Grange
66 Salacre Lane, Upton, Wirral CH49 9AS 
"Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with…"   Read all 139 reviews
  • from £1,169 / week
  • 52 Rooms
Location Type Care Home

Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Birkenhead Court
Challis Street, Bidston, Birkenhead CH41 7DH 
"My husband has been in Birkenhead Court for 17 months. He is quite happy here he quite often wants to come home but he is always happy to…"   Read all 85 reviews
  • from £1,215 / week
  • 60 Rooms
Location Type Care Home

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sandstones
9 Penkett Road, Wallasey, Wallasey CH45 7QF 
"Mum has been at wonderful Sandstones for 18 months now since breaking her hip at home. Initially it was for 6 weeks rehab after being in…"   Read all 76 reviews
  • from £1,135 / week
  • 35 Rooms
Location Type Care Home

Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Thomas Henshaw Court
105 Norwood Road, Southport PR8 6EL 
"I went to the care home to celebrate Mother's Day this year, with my mum who is a resident there, she has dementia so taking her out with…"   Read all 51 reviews
  • from £1,140 / week
  • 44 Rooms
Location Type Care Home

Anchor’s Thomas Henshaw Court in Southport is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in a quiet area ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heyberry House
3 Ashville Road, Birkenhead CH41 8AU 
"Really appreciate all of the staff at heyberry house who cared for dad for over four years nothing was too much trouble for anyone we…"   Read all 74 reviews
  • from £1,140 / week
  • 41 Rooms
Location Type Care Home

Heyberry House enjoys a pleasant location, surrounded by Birkenhead Park. The home provides residential and dementia care for up to 41 customers in homely and comfortable single ensuite rooms and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hurst Park Court
Longview Drive, Huyton, Liverpool L36 6DZ 
"My mother was admitted to Hurst Park Court in December 2025. In the short time that she was there, she was happy, felt safe and secure. The…"   Read all 62 reviews
  • from £1,172 / week
  • 41 Rooms
Location Type Care Home

Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool and continues to welcome new residents for varying lengths of stay, from respite breaks to permanent care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews in Merseyside (487)

9.7

Anchor has a Group Review Score of 9.7 (9.733) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Thomas Henshaw Court

from Helen A (Daughter of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
After having to look for somewhere for my mum to to be cared for was a daunting process. It wasn't easy letting go of everything I was used too and putting my trust into a home with staff who didn't know mum.
How can you find the right home with good staffing numbers which covered her care needs as
well as an activity program. How can you pack a life time of belongings into 1 room and have your own bathroom with walk in shower and kitchette and how could I trust somewhere wash and iron her clothes like I did.
Thomas Henshaw Court has exelled my expectations and it's hard to put into words how I feel.
ALL staff are dedicated compassionate and caring and go above and beyond and are there for both mum and me. Mum gets cuddles, banter, laughs, outings, activities, lovely food, perfectly laundered clothes and reassurance when she's upset and confused.
Every time I walk out of Thomas Henshaw I think how lucky I am that my precious mum is in the right place.
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Review of

Hurst Park Court

from Christine B (Daughter of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Hurst Park Court in December 2025. In the short time that she was there, she was happy, felt safe and secure. The staff there were compassionate and caring, making my mother feel a sense of belonging and valued. I would like to thank everyone at Hurst Park Court for looking
after my mother with dignity, ensuring she was clean and content.
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Review of

Thomas Henshaw Court

from L P (Daughter of Resident) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to the care home to celebrate Mother's Day this year, with my mum who is a resident there, she has dementia so taking her out with my young children, can be very stressful. The staff put on the most amazing celebration, the dining room was beautifully decorated, we had a lovely high tea, with
table service and lots of treats. It was so relaxing, I only had to turn up and everything was done for us. There was even a gift for every resident on their table, there was a table reserved for those who had booked, it was like going out to a fancy restaurant but better, as mum was safe and relaxed and we could all just enjoy our time together. The staff are incredible so hard working with so much energy, I don't know how they do it, they genuinely love their job. Thank you to all the staff for putting the event on and working so hard to make it special for everyone, I really appreciate it and had the best time and we will definitely be booking next year if it's on.
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Review of

Birkenhead Court

from S H (Wife of Resident) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Birkenhead Court for 17 months. He is quite happy here he quite often wants to come home but he is always happy to please the staff and he will say he is going to stay. He really likes his room. I think he spends a lot of time in the office but the staff don't seem to mind. So
overall I think he is happy here.
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Review of

Birkenhead Court

from John H (Son of Resident) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home where my dad currently lives. It's so hard putting your dad in a care home. Something you never have to want to do!
But putting him in Birkenhead Court has made things so much easier. Why - it's the staff. They really do care about people and my dad.
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Review of

Upton Grange

from Sandra T (Wife of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with everything, it was a short term respite stay.
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Review of

Upton Grange

from K O (Granddaughter of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is so happy and well cared for at Upton Grange. We really could not ask for a better place for her. The staff are all so kind and caring and they work so hard. I really appr how well they know all of the residents and how welcome they always make me and my family feel. Thankyou so much for everything
you do Upton Grange.
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Review of

Birkenhead Court

from Sarah C (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow what can I say our beautiful mum is in this home,the staff are so caring and listen to the residents there well looked after the home is absolutely spotless as are the residents the meals are beautiful cooked by the chef every day and my mum is eating better in the care home than she was at home
we cannot vault it whatsoever and it's a friendly home the staff always do activities quiz with residents so glad we got this home for our mum who is still in there today.
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Review of

Upton Grange

from C G (Daughter of Resident) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place to leave my mum to stay for a 2 week respite stay. First person I met was Carla, who right throughout the stay was always happy to help with any questions. Also Sue one of the carers was so good at putting my mums mind at rest. The home ran smoothly and always helpful staff on hand.
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Review of

Birkenhead Court

from Shirley C (Daughter of Resident) published on 7 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home ,great staff,don't need to worry about my mum as I know she is respected and cared for .spotless, home from home,great meals,facilities, activities, friendly staff.mum seems so content and settled.
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Review of

Sandstones

from G W (Wife of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been well looked after and they treat him with patience and kindness. The food is good and is served up regularly. He seems to be recovering from the flu he had in January and seems to be able to use his legs , with the help of a zimmer frame. I hope he will continue to improve so that
we can take him out for a break from the care home.
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Review of

Heyberry House

from F C (Son of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Really appreciate all of the staff at heyberry house who cared for dad for over four years nothing was too much trouble for anyone we always knew from the minute we arrived with dad that he was in a good place we can't thank everyone enough for all the work care support that was awarded to dad from
everyone we would tell anyone in the same situation that this home is special always a warm loving atmosphere whenever you visit and knowing you can walk away after visits that your loved one is in good hands we will never forget the people the place and the love shown you all have our hearts many thanks and we will keep in touch from time to time love from us and family xxx
Would recommended heyberry house with no hesitation
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Review of

Hurst Park Court

from B F (Son of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is currently residing at hurst park , from the moment my dad arrived hurst park he was made to feel welcome , it always a very difficult decision when looking for a care home for your loved ones , my dad has settled really well and I put that down to the staff , they are always happy and very
caring, lots of the residents have different needs but the staff are always very obliging and nothing is too much trouble . I would recommend this care home .
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Review of

Sandstones

from M W (Daughter of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at wonderful Sandstones for 18 months now since breaking her hip at home.
Initially it was for 6 weeks rehab after being in hospital for 3 months due to complications so after several recommendations and with mums agreement she went to stay at Sandstones .
It took mum about 6 months
to settle down into life here after being a fiercely independent woman but it was apparent to her and our family that we could not manage her physical and emotional needs especially as we are all getting older !!.
The team in every department help mum 24/ 7 with her needs and she gets involved in the various activities and outings as she has the mental capacity to engage but needs support with her mobility especially as she regularly has lots of family and friends visiting
As a family we would like to thank the whole team at Sandstones allowing us to have quality time with our lovely mum xx
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Review of

Sandstones

from Janice A (Niece of Resident) published on 27 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely Aunt has been a resident in Sandstones for over 3 years, I visit regularly 3-4 times a week and I have come to know the staff and I'm forever grateful for the care and attention they give to her and to the other residents. It has a small friendly atmosphere, the staff are attentive and I
can discuss readily any concerns that may arise. They do deal with the residents as individuals and with understanding for their needs.
Ben and all the staff including ancillary and kitchen, are to be commended as they all genuinely care about the residents, and their welfare. They are always welcoming when I visit.
It is so important to us as a family to know she is safe and cared for by the Sandstone team.
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Review of

Sandstones

from Chris H (Daughter of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Sandstones now for several years, the staff and management can not do enough for residents. The staff are up beat and know the individual needs of the residents well. Sandstones thrives to provide a home where everyone is treated with respect and this is obvious daily.
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Review of

Sandstones

from Paula C (Wife of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
There are not enough words to describe the amazing caring staff at Sandstones
Never did I envisage I would need this for my husband and to hand him over from a very loving family was incredibly hard, but I wished I knew then what I know now and it would have been so much easier.
He has gone from
one wonderful family to another, the care and respect and kindness shown has overwhelmed us.
We as a family looked at 11 care homes before this one and every day we count ourselves very lucky to have found it
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Review of

Hurst Park Court

from B O (Daughter of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff approachable and professional. The care and personal attention Mum receives is excellent. I have agreed for mum's room to be locked during the day when she is in the lounge, but this is not always happening.
Generally, the staff and team leaders act on what I raise with them, and they
are good at communicating with me and the rest of the family.
I would like to thank them for giving me peace of mind.
Would be good to have more regular relatives meetings.
Reply from Karen Garner, Manager at Hurst Park CourtThank you for taking the time to review Hurst Park Court and we are pleased you rate our overall experience as excellent. We appreciate your kind comments regarding our team. We have regular relatives meetings. Our next meeting is planned for 25th February and dates for the meetings for the rest of the year are confirmed on our notice board. We will also email this to residents' loved ones going forward. We always welcome feedback on all aspects of care and day-to-day life at Hurst Park Court.
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Review of

Hurst Park Court

from Collette D (Daughter of Resident) published on 18 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Hurst Park is a marvellous Care Home. From the bright lounges with the colourful fish tanks to the quiet rooms, wide corridors and excellent staff. Noreen a member of the care team is super sweet to my Mum who always says to me that "the girls/nurses are good" Samantha Hanger the Administrator has brilliant
communication skills and is quick to respond to matters or concerns efficiently. Sam is the reason why my Mum lives in Hurst Park. She was helpful and caring during the process of looking for a home for Mum. There's a few more carers that I wish to commend but I can't recall their names. Those of you looking after Rita, thanks so much. You are appreciated. The rooms are fabulous too. They're ensuite and this provides independence and dignity to residents. There's a newsletter too that informs families about the diverse range of activities and life at Hurst Park. Thank you for your excellent team effort in caring for people and giving families reassurance and peace of mind.
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Review of

Hurst Park Court

from J O (Daughter of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 1.0 out of 5
would not recommend this care home for anyone with Alzheimer's or dementia. It appears only suitable for residents who are happy to sit quietly and watch TV.
As dementia progresses, the home seems to look for ways to remove residents rather than support them. This includes issuing eviction notices,
exaggerating incidents, and poor communication with families. I am aware of this happening to at least three residents.
My mum was served with an eviction notice due to end on CHRISTMAS DAY, later extended to 7 January, which was extremely distressing. Night staffing was inadequate, with only two staff covering the entire floor, and when my mum struggled to settle at night, she was treated as a problem rather than someone needing care.
The care home manager showed no empathy or support and refused to rearrange meetings despite my role as my mum's RPR (DoLS). On the day we removed my mum, her belongings were left in bin bags by the main door, how degrading for my 80 year old Mum ! STAY CLEAR
Reply from Karen Garner, Manager at Hurst Park CourtThank you for your review. The health and wellbeing of our residents is always our primary concern. We are aware of these matters, which you've raised with us directly, and can reassure you we are carrying out a full investigation.

We will provide you with a detailed response once our investigation is complete, in line with our procedure. If you need to contact us in the meantime, Customer Relations can be reached at customer.relations@anchor.org.uk or 0345 602 5516.
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Awards / Recognitions (12)

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