"Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with…"
Read all 139 reviews
from £1,169 / week
52 Rooms
Location Type
Care Home
Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There ... Read more
"The home is always clean and welcoming. The staff could not be more helpful and go above and beyond for residents.
Residents and always…"
Read all 86 reviews
from £1,215 / week
60 Rooms
Location Type
Care Home
Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for ... Read more
"All staff are professional and provide a caring environment that strives to encourage as much independence as possible. Individual needs…"
Read all 77 reviews
from £1,135 / week
35 Rooms
Location Type
Care Home
Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral.
The home provides residential and dementia care for up to 35 customers in homely and comfortable single ... Read more
"My mum came to Heyberry House in January 2023, following a long stay in hospital due to a fractured hip and sepsis. She was only six stone…"
Read all 76 reviews
from £1,140 / week
41 Rooms
Location Type
Care Home
Heyberry House enjoys a pleasant location, surrounded by Birkenhead Park. The home provides residential and dementia care for up to 41 customers in homely and comfortable single ensuite rooms and ... Read more
"After a lengthy hospital stay my brother needed a place to support him, whilst allowing him to retain his independence. After a search of…"
Read all 52 reviews
from £1,140 / week
44 Rooms
Location Type
Care Home
Anchor’s Thomas Henshaw Court in Southport is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in a quiet area ... Read more
"I would like to highly recommend Hurst Park Court. My mum Terry has been given a wonderful new home. The staff are amazing, Samantha is the…"
Read all 63 reviews
from £1,172 / week
41 Rooms
Location Type
Care Home
Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool and continues to welcome new residents for varying lengths of stay, from respite breaks to permanent care. ... Read more
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Anchor Reviews in Merseyside (493)
9.7
Anchor has a Group Review Score of 9.7 (9.735) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from Sally T (Daughter of Resident) published on 19 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum came to Heyberry House in January 2023, following a long stay in hospital due to a fractured hip and sepsis. She was only six stone and could hardly stand up, even with a walker.
The staff at Heyberry have taken exceptional care of my mum in the last three and a half years. She regained her
weight over the next 12 months thanks to the delicious food and was encouraged to socialise in the lounge and to enjoy the lovely garden.
There has been continuity in my mum's care as the staff do not change very much - they know my mum and she knows them, which is very important. They have been respectful, kind and patient with my mum, even when she is expressing her (sometimes very strong) opinions.
Her 90th birthday was very special as we had family in the conservatory and the chefs at Heyberry made my mum a cake, to be shared with everyone living and working there. Since then her mobility has seriously reduced, but my mum continues to receive the highest quality of care. Thank you all
from T K (Sister of Resident) published on 16 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After a lengthy hospital stay my brother needed a place to support him, whilst allowing him to retain his independence. After a search of care homes in the area it seemed like Thomas Henshaw Court was the perfect fit, The individual flats are well thought out, bright and spacious and the communal areas
are clean and welcoming. My brother has a a large bed/sitting room, a small kitchen with sink, fridge, microwave and kettle, and a generous wet room.
Since the beginning of his residency he has been supported, cared for and wonderfully well looked after by the incredible staff. His special dietary needs have been met, his medications overseen and his other support needs have been handled with great attention to detail and kindness.
My brother has now lived at Thomas Henshaw Court for many years, he considers it his home and the staff are like his extended family. We are very grateful to know he is safe and has all the support he needs.
from Frederick C (Son of Resident) published on 1 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
So glad we placed dad in your care we honestly could not of asked for anywhere better we knew he was in an excellent place from day one such lovely surroundings and the staff are all angels who sprinkle their magic everyday nothing was too much trouble for any of them we cannot find enough words to
praise the care dad received and we will be forever grateful for that support even down to attending dads funeral was made extra special just to have the staff in attendance on the day such wonderful people we will be forever in your debt thanking you all so so much much love and respect Fred and Pauline.
from Jean Y (Daughter of Resident) published on 29 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I would like to highly recommend Hurst Park Court. My mum Terry has been given a wonderful new home. The staff are amazing, Samantha is the first face I see and my family sees and she goes above and beyond her job roll. She is fantatsic, I would like for the Anchor Group to know how much she is appreciated.
Mark, assistant manger and Cath, manager are great at their jobs.
Mark, from day 1, helped my mum to make her transition from hospital in January 2026 to her new home at Hurst Park Court. Mark made arrangements for staff to foloow and staff have followed extremely well.
Cath manages amazing and very approachable, always with a smile. 10/10nto all.
From January 2026 to present day, Barbara, team leader is an amazing member of staff. I put total care of my mum, I only need to ask once and is done - She gives care and attention to my mum and all residents in Hurst Park Court. She's fantastic. 10 out of 10.
Terri - Holly - John - Karen - Jackie (bank work) - Noreen and Alisha are lovely to my mum and the other staff but I can't remember tehir names sorry are also fantastic, all round care is 10/10. Well done team.
Sarah, deputy manager at Hurst Park Court has gone above and beyon. My mum was in hospital with broken right hip she's sorted at correct equipment and new bed that recliner so my mum can have better receovery and independance. Big thank you Sarah.
Sopie, team leader, Is fantastic with my mum Terry. Sophie is amazing, kind, discreet, follow protocal always and very approachable t omy self and family. She runs the team very well and when this is followed the staff are fantastic to!
Well done all.
from E M (Daughter of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has lived at Heyberrt for over 10 years now. I have got to know the staff very well. I have seen them go above and beyond in recent times, and they are extremely hard working anf considerate.
My brothers and I are glad we chose Heyberry, it was the best decision for our mum.
I have also seen
lots of changes in management, but hopefully, Sarah is here to stay.
from Anne J (Friend of Resident) published on 19 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is always clean and welcoming. The staff could not be more helpful and go above and beyond for residents.
Residents and always appears well cared for. The food always looks appealing - I would like to go for breakfast!
from C H (Daughter of Resident) published on 19 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
All staff are professional and provide a caring environment that strives to encourage as much independence as possible. Individual needs are catered for and a home from home environment and atmosphere is apparent throughout the home.
from P M (Son of Resident) published on 12 May 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My Mother has been resident at Sandstonesfor nearlt 2 years now and is well looked after. The staff are extremely friendly and helpful and contact myself and my Brother promptly if there are any concerns about her wellbeing. The home is local to me and makes visiting very easy and convenient. I am
from Helen A (Daughter of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After having to look for somewhere for my mum to to be cared for was a daunting process. It wasn't easy letting go of everything I was used too and putting my trust into a home with staff who didn't know mum.
How can you find the right home with good staffing numbers which covered her care needs as
well as an activity program. How can you pack a life time of belongings into 1 room and have your own bathroom with walk in shower and kitchette and how could I trust somewhere wash and iron her clothes like I did.
Thomas Henshaw Court has exelled my expectations and it's hard to put into words how I feel.
ALL staff are dedicated compassionate and caring and go above and beyond and are there for both mum and me. Mum gets cuddles, banter, laughs, outings, activities, lovely food, perfectly laundered clothes and reassurance when she's upset and confused.
Every time I walk out of Thomas Henshaw I think how lucky I am that my precious mum is in the right place.
from Christine B (Daughter of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was admitted to Hurst Park Court in December 2025. In the short time that she was there, she was happy, felt safe and secure. The staff there were compassionate and caring, making my mother feel a sense of belonging and valued. I would like to thank everyone at Hurst Park Court for looking
after my mother with dignity, ensuring she was clean and content.
from L P (Daughter of Resident) published on 21 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I went to the care home to celebrate Mother's Day this year, with my mum who is a resident there, she has dementia so taking her out with my young children, can be very stressful. The staff put on the most amazing celebration, the dining room was beautifully decorated, we had a lovely high tea, with
table service and lots of treats. It was so relaxing, I only had to turn up and everything was done for us. There was even a gift for every resident on their table, there was a table reserved for those who had booked, it was like going out to a fancy restaurant but better, as mum was safe and relaxed and we could all just enjoy our time together. The staff are incredible so hard working with so much energy, I don't know how they do it, they genuinely love their job. Thank you to all the staff for putting the event on and working so hard to make it special for everyone, I really appreciate it and had the best time and we will definitely be booking next year if it's on.
from S H (Wife of Resident) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has been in Birkenhead Court for 17 months. He is quite happy here he quite often wants to come home but he is always happy to please the staff and he will say he is going to stay. He really likes his room. I think he spends a lot of time in the office but the staff don't seem to mind. So
from John H (Son of Resident) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A fantastic care home where my dad currently lives. It's so hard putting your dad in a care home. Something you never have to want to do!
But putting him in Birkenhead Court has made things so much easier. Why - it's the staff. They really do care about people and my dad.
from Sandra T (Wife of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with everything, it was a short term respite stay.
from K O (Granddaughter of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My nan is so happy and well cared for at Upton Grange. We really could not ask for a better place for her. The staff are all so kind and caring and they work so hard. I really appr how well they know all of the residents and how welcome they always make me and my family feel. Thankyou so much for everything
from Sarah C (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Wow what can I say our beautiful mum is in this home,the staff are so caring and listen to the residents there well looked after the home is absolutely spotless as are the residents the meals are beautiful cooked by the chef every day and my mum is eating better in the care home than she was at home
we cannot vault it whatsoever and it's a friendly home the staff always do activities quiz with residents so glad we got this home for our mum who is still in there today.
from C G (Daughter of Resident) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Lovely place to leave my mum to stay for a 2 week respite stay. First person I met was Carla, who right throughout the stay was always happy to help with any questions. Also Sue one of the carers was so good at putting my mums mind at rest. The home ran smoothly and always helpful staff on hand.
from Shirley C (Daughter of Resident) published on 7 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Great home ,great staff,don't need to worry about my mum as I know she is respected and cared for .spotless, home from home,great meals,facilities, activities, friendly staff.mum seems so content and settled.
from G W (Wife of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband has been well looked after and they treat him with patience and kindness. The food is good and is served up regularly. He seems to be recovering from the flu he had in January and seems to be able to use his legs , with the help of a zimmer frame. I hope he will continue to improve so that
we can take him out for a break from the care home.
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