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Care Homes Owned by Anchor in Merseyside

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor in Merseyside

Only the locations & reviews in Merseyside for Anchor are showing below.

View the details of all 121 locations (with 9592 reviews) owned by Anchor

Anchor Locations in Merseyside (6)

 - Browse 6 Care Homes owned by Anchor in Merseyside
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Upton Grange
66 Salacre Lane, Upton, Wirral CH49 9AS 
9.8 136 reviews
Upton Grange, Wirral, Merseyside
"Outstanding care from day 1. Every person here has ensured my fathers neds are met. Nothing is too much trouble. Above and beyond.…"   Read all 136 reviews
  • from £1,123 / week
  • 52 Rooms
Location Type Care Home

Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sandstones
9 Penkett Road, Wallasey, Wallasey CH45 7QF 
9.7 75 reviews
Sandstones, Wallasey, Merseyside
"Mum has been at wonderful Sandstones for 18 months now since breaking her hip at home. Initially it was for 6 weeks rehab after being in…"   Read all 75 reviews
  • from £1,090 / week
  • 35 Rooms
Location Type Care Home

Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Birkenhead Court
Challis Street, Bidston, Birkenhead CH41 7DH 
9.7 82 reviews
Birkenhead Court, Birkenhead, Merseyside
"Our experience of Birkenhead Court is overwhelmingly positive. We have been able to relax knowing that my Grandma is safe, warm, well-fed,…"   Read all 82 reviews
  • from £1,165 / week
  • 60 Rooms
Location Type Care Home

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Thomas Henshaw Court
105 Norwood Road, Southport PR8 6EL 
9.5 49 reviews
Thomas Henshaw Court, Southport, Merseyside
"I find Thomas Henshaw Court to be a warm, cosy, comfortable residence. The flat my mum lives in is self contained, spacious & clean I have…"   Read all 49 reviews
  • from £1,095 / week
  • 44 Rooms
Location Type Care Home

Anchor’s Thomas Henshaw Court in Southport is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in a quiet area ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heyberry House
3 Ashville Road, Birkenhead CH41 8AU 
9.4 74 reviews
Heyberry House, Birkenhead, Merseyside
"Really appreciate all of the staff at heyberry house who cared for dad for over four years nothing was too much trouble for anyone we…"   Read all 74 reviews
  • from £1,095 / week
  • 41 Rooms
Location Type Care Home

Heyberry House enjoys a pleasant location, surrounded by Birkenhead Park. The home provides residential and dementia care for up to 41 customers in homely and comfortable single ensuite rooms and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hurst Park Court
Longview Drive, Huyton, Liverpool L36 6DZ 
9.2 61 reviews
Hurst Park Court, Liverpool, Merseyside
"My dad is currently residing at hurst park , from the moment my dad arrived hurst park he was made to feel welcome , it always a very…"   Read all 61 reviews
  • from £1,127 / week
  • 41 Rooms
Location Type Care Home

Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool and continues to welcome new residents for varying lengths of stay, from respite breaks to permanent care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews in Merseyside (477)

9.7

Anchor has a Group Review Score of 9.7 (9.734) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Heyberry House

from F C (Son of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really appreciate all of the staff at heyberry house who cared for dad for over four years nothing was too much trouble for anyone we always knew from the minute we arrived with dad that he was in a good place we can't thank everyone enough for all the work care support that was awarded to dad from
everyone we would tell anyone in the same situation that this home is special always a warm loving atmosphere whenever you visit and knowing you can walk away after visits that your loved one is in good hands we will never forget the people the place and the love shown you all have our hearts many thanks and we will keep in touch from time to time love from us and family xxx
Would recommended heyberry house with no hesitation
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Review of

Hurst Park Court

from B F (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is currently residing at hurst park , from the moment my dad arrived hurst park he was made to feel welcome , it always a very difficult decision when looking for a care home for your loved ones , my dad has settled really well and I put that down to the staff , they are always happy and very
caring, lots of the residents have different needs but the staff are always very obliging and nothing is too much trouble . I would recommend this care home .
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Review of

Sandstones

from M W (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at wonderful Sandstones for 18 months now since breaking her hip at home.
Initially it was for 6 weeks rehab after being in hospital for 3 months due to complications so after several recommendations and with mums agreement she went to stay at Sandstones .
It took mum about 6 months
to settle down into life here after being a fiercely independent woman but it was apparent to her and our family that we could not manage her physical and emotional needs especially as we are all getting older !!.
The team in every department help mum 24/ 7 with her needs and she gets involved in the various activities and outings as she has the mental capacity to engage but needs support with her mobility especially as she regularly has lots of family and friends visiting
As a family we would like to thank the whole team at Sandstones allowing us to have quality time with our lovely mum xx
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Review of

Sandstones

from Janice A (Niece of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely Aunt has been a resident in Sandstones for over 3 years, I visit regularly 3-4 times a week and I have come to know the staff and I'm forever grateful for the care and attention they give to her and to the other residents. It has a small friendly atmosphere, the staff are attentive and I
can discuss readily any concerns that may arise. They do deal with the residents as individuals and with understanding for their needs.
Ben and all the staff including ancillary and kitchen, are to be commended as they all genuinely care about the residents, and their welfare. They are always welcoming when I visit.
It is so important to us as a family to know she is safe and cared for by the Sandstone team.
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Review of

Sandstones

from Chris H (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Sandstones now for several years, the staff and management can not do enough for residents. The staff are up beat and know the individual needs of the residents well. Sandstones thrives to provide a home where everyone is treated with respect and this is obvious daily.
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Review of

Sandstones

from Paula C (Wife of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are not enough words to describe the amazing caring staff at Sandstones
Never did I envisage I would need this for my husband and to hand him over from a very loving family was incredibly hard, but I wished I knew then what I know now and it would have been so much easier.
He has gone from
one wonderful family to another, the care and respect and kindness shown has overwhelmed us.
We as a family looked at 11 care homes before this one and every day we count ourselves very lucky to have found it
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Review of

Hurst Park Court

from B O (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff approachable and professional. The care and personal attention Mum receives is excellent. I have agreed for mum's room to be locked during the day when she is in the lounge, but this is not always happening.
Generally, the staff and team leaders act on what I raise with them, and they
are good at communicating with me and the rest of the family.
I would like to thank them for giving me peace of mind.
Would be good to have more regular relatives meetings.
Reply from Karen Garner, Manager at Hurst Park CourtThank you for taking the time to review Hurst Park Court and we are pleased you rate our overall experience as excellent. We appreciate your kind comments regarding our team. We have regular relatives meetings. Our next meeting is planned for 25th February and dates for the meetings for the rest of the year are confirmed on our notice board. We will also email this to residents' loved ones going forward. We always welcome feedback on all aspects of care and day-to-day life at Hurst Park Court.
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Review of

Hurst Park Court

from Collette D (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hurst Park is a marvellous Care Home. From the bright lounges with the colourful fish tanks to the quiet rooms, wide corridors and excellent staff. Noreen a member of the care team is super sweet to my Mum who always says to me that "the girls/nurses are good" Samantha Hanger the Administrator has brilliant
communication skills and is quick to respond to matters or concerns efficiently. Sam is the reason why my Mum lives in Hurst Park. She was helpful and caring during the process of looking for a home for Mum. There's a few more carers that I wish to commend but I can't recall their names. Those of you looking after Rita, thanks so much. You are appreciated. The rooms are fabulous too. They're ensuite and this provides independence and dignity to residents. There's a newsletter too that informs families about the diverse range of activities and life at Hurst Park. Thank you for your excellent team effort in caring for people and giving families reassurance and peace of mind.
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Review of

Hurst Park Court

from J O (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
would not recommend this care home for anyone with Alzheimer's or dementia. It appears only suitable for residents who are happy to sit quietly and watch TV.
As dementia progresses, the home seems to look for ways to remove residents rather than support them. This includes issuing eviction notices,
exaggerating incidents, and poor communication with families. I am aware of this happening to at least three residents.
My mum was served with an eviction notice due to end on CHRISTMAS DAY, later extended to 7 January, which was extremely distressing. Night staffing was inadequate, with only two staff covering the entire floor, and when my mum struggled to settle at night, she was treated as a problem rather than someone needing care.
The care home manager showed no empathy or support and refused to rearrange meetings despite my role as my mum's RPR (DoLS). On the day we removed my mum, her belongings were left in bin bags by the main door, how degrading for my 80 year old Mum ! STAY CLEAR
Reply from Karen Garner, Manager at Hurst Park CourtThank you for your review. The health and wellbeing of our residents is always our primary concern. We are aware of these matters, which you've raised with us directly, and can reassure you we are carrying out a full investigation.

We will provide you with a detailed response once our investigation is complete, in line with our procedure. If you need to contact us in the meantime, Customer Relations can be reached at customer.relations@anchor.org.uk or 0345 602 5516.
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Review of

Thomas Henshaw Court

from Jane L (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Thomas Henshaw Court to be a warm, cosy, comfortable residence. The flat my mum lives in is self contained, spacious & clean I have never found another residence to compare with what is offered here. Staff are wonderful, friendly & light hearted. Nothing is too much trouble. Mum is encouraged
to go down & mix with her fellow residents but if she prefers, can stay in her room & has food brought to her. I feel I can leave her here knowing she is safe & well looked after, with dignity.
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Review of

Upton Grange

from Diane M (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care from day 1. Every person here has ensured my fathers neds are met. Nothing is too much trouble. Above and beyond. Particular thanks to Julie the manager and Gabby. Feels so good to know we have made the right choice. Room is lovely and everything we had asked for has been done, with
a smile.
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Review of

Sandstones

from Kerri W (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a good vibe from this care home from the first time I came to look around for my Dad. The staff are wonderful and do everything to try and keep my dad safe, which is obviously very important to me.
My dad is very settled here, which says a lot about the care he receives.
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Review of

Birkenhead Court

from Claire A (Granddaughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Birkenhead Court is overwhelmingly positive. We have been able to relax knowing that my Grandma is safe, warm, well-fed, and cared for by genuine, caring people. The carers are all compassionate, approachable and doing the job for the right reasons.
Our requests are always handled
respectfully. We can visit anytime, and my Grandma always looks clean and presentable.
The home itself is spotless, smells clean, and the rooms are always immaculate and tidy. The beds are changed very frequently, and all of my Grandma's laundry is clean and fresh.
The management is approachable and knowledgeable, nothing is too much trouble, and we have always been able to contact them to check on my Grandma.
The biggest challenge is seeing your loved one decline, but it's slightly easier knowing she is in safe hands in a loving care home like Birkenhead Court.
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Review of

Thomas Henshaw Court

from K A (Niece of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle came to live at Thomas Henshaw Court in 2022, he has the best facilities at the home with own kitchen, bathroom and bedroom/sitting room, the care team are excellent and provide around the clock care to him. Management team are visible in the home and always make themselves available when needed.
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Review of

Thomas Henshaw Court

from D A (Niece of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle Ken has been at Thomas Henshaw nearl 2 years now, I come visit every often due to my own health etc. when I do visit I see the care my uncle recieves is second to none. Nothing is to much for the staff, they always keep him topped up with his favourite snacks. Thank you all at Thomas Henshaw,
you have become family.
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Review of

Upton Grange

from Carol M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very clean well run establishment. The staff are professional and caring. Our mother was frail and under weight when she arrived at Upton Grange, after spending 7 weeks in hospital. She us gaining weight steadily. Other residents have told me they l've being there, the food is excellent and they are
well cared for. I can second that, This is a home from home for the residents and our mum. We are happy they were able to accommodate her.
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Review of

Upton Grange

from Carol M (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum became a resident in Upton Grange in August and due to the care and kindness settled in really well.
There is always activities taking place by lovely staff, lots of patience and attention to needs.
When mum became very poorly; the care was exceptional - the family could not have asked for more.
Very professional prompt and understanding.
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Review of

Hurst Park Court

from David M (Son of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please dont send your loved one to Hurst Park. Dont be fooled by the lovely decor. This care home is notorious for when your loved one becomes a little troublesome ( they have dementia) they do all they can to have them moved. They have just evicted my 80 year old elderly mum 2 days before Christmas,
that tells you all you need to know. They dont know the meaning of the word care. They are currently under new management who tried to stir trouble between siblings. They ring u in the middle of the night saying your loved one wont go to bed, but once you arrive af 1am there are no bed sheets on their bed and your loved one has bruises on her wrists. I could go on and on, but dont say youve not been warned. Think really hard before you decide to leave your loved one here.
Reply from Karen Garner, Manager at Hurst Park CourtThank you for your review. The health and wellbeing of our residents is always our primary concern. When we can no longer meet a resident's care needs, we involve all appropriate external organisations and loved ones to arrange this and ensure a smooth transition for our resident. Please contact us directly to discuss the matter further on 0345 602 5516 or customer.relations@anchor.org.uk.
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Review of

Hurst Park Court

from Yvonne B (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our first contact with Hurst Park, we were met with professionalism, care and respect. The moving-in process was swift and full of the love that we always feel when we visit Mum. She receives the best care each and every day and night - we know this from our numerous visits at any time, unannounced
and from the relaxed smile on Mum's face. The whole building is spotless, food is excellent, and the staff, we feel, are quickly becoming friends. Mum enjoys her new home at Hurst Park, and I would recommend it to everyone. Thank you.
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Review of

Upton Grange

from Linda B (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother celebrated a significant birthday which the care home went above and beyond in providing a celebratory tea for all the residents (and family members) and a superb entertainer. The staff were absolutely brilliant. They always are. They made her day very special from start to finish.
The
care they show and how they look after my mother is a joy. Could not be bettered.
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Awards / Recognitions (12)

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