Care Home Owned by Anchor in Nottinghamshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Nottinghamshire for Anchor are showing below.
View the details of all 121 locations (with 9390 reviews) owned by Anchor
Anchor Locations in Nottinghamshire (1)
Kingfisher Court
9.8
121 reviews
Kingfisher Way, Sutton-in-Ashfield NG17 4BR
"We're really pleased with our choice of care home for our mum. Everyone is very welcoming. Our family enjoy visiting Mum for coffee and…" Read all 121 reviews
Location Type Care Home
Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en suite wet rooms to support residents' dignity and privacy. Kingfisher… Read more about Kingfisher Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,232 / week
Anchor Reviews in Nottinghamshire (121)
9.7
Anchor has a Group Review Score of 9.7 (9.725) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
Review of
Kingfisher Court
from Gillian M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We're really pleased with our choice of care home for our mum. Everyone is very welcoming. Our family enjoy visiting Mum for coffee and cake on a Thursday. We can rest assured that Mum is looked after well.
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Review of
Kingfisher Court
from Roland C (Son of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are very friendly. They love my mum.
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Review of
Kingfisher Court
from K N (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First time I have been involved in a care home environment and the experience has dispelled all my concerns as to what it would be like. All the staff I have been in contact with are friendly, approachable, helpful and prepared to go the extra mile to provide a first-class service to residents and relatives..
No request is too difficult, insignificant or impossible. They make what must be a difficult workplace as pleasurable as possible. They always have a smile on their faces. The main areas and thoroughfares are kept clean, tidy, nicely furnished and decorated, giving a great first impression.
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Review of
Kingfisher Court
from Graham J (Brother of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Cheerful staff. Very good care. Pleasant surroundings. Nice bedrooms. Good entertainment. Very good all-round home.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our care/ support as excellent. We're glad you are happy with Kingfisher Court, where I'm always happy to discuss feedback to ensure that care and all aspects of day to day life are to the satisfaction of our residents and their loved ones.
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Review of
Kingfisher Court
from Ann S (Wife of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been in this care home since Feb 2025 and so far it has been an excellent experience. The care given is first-class and they provide activities most days. The coffee mornings are very good and well attended.
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Review of
Kingfisher Court
from Mario C (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot thank the staff enough for their care. Mum is not very talkative and someone always includes her in conversation. Always well turned out, Mum has a comfortable friendship with staff and residents.
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Review of
Kingfisher Court
from H B (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad is very well looked after at Kingfisher Court. He always tells us just how happy he is here. The staff are lovely and treat him with love and respect.
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Review of
Kingfisher Court
from D T (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found this home exceptionally clean and well maintained communication with relatives is excellent and the care staff are wonderful. Such interactions with the patients which is excellent for patients mental health and wellbeing.
All staff I have been in contact with have always been helpful
All staff I have been in contact with have always been helpful
which is a good reassurance as this was a hard decision.
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Review of
Kingfisher Court
from V B (Daughter-in-law of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff always friendly & welcoming.
Facilities & rooms always clean and smart.
Food good & smells amazing.
Facilities & rooms always clean and smart.
Food good & smells amazing.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our staff as excellent. Thank you for your lovely comments regarding our home, which I will circulate to our team. It's great to know that you're happy with our team, our facilities, rooms and food. We strive to make day-today life for our residents the best it can be at Kingfisher Court.
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Review of
Kingfisher Court
from Diane Q (Niece of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Aunty has been at Kingfisher Court over three years now and she has been cared for exceptionally well overall. The staff team show loving care, passion, dignity to all and professionalism. Aunty has settled into the home community very well and made some very good friends along the way. Thank you to
all for your dedication and commitment to achieving such high standards of care.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. We appreciate your kind comments, which I will pass on to my team. It's wonderful to know that your Aunty is happy living at Kingfisher Court. We aim to support social interaction, and we're very pleased your Aunty has made some good friends living with us.
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Review of
Kingfisher Court
from I C (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Generally, no problems in fact, most things are very good. Just a couple of concerns, i.e. quite a few items have gone 'missing' from rooms and some have never been found. The other thing relates to the number of trips out that the residents used to go on seems to have almost come to an end. Are there
trips - especially to church sing-along and the 'Hub' going to continue? Finally, the resident's toilet on Birch has been out of action for weeks. Is it ever going to be repaired.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our overall experience as very good. Our daily, weekly and monthly activities and events are arranged with our residents' input. We have a repair scheduled for the toilet this week. We're happy to discuss the matters raised directly, as we're keen to provide the best day-to-day experience and care for all our residents.
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Review of
Kingfisher Court
from Kirk E (Son of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mum received during her time at Kingfisher Court was excellent. The staff were kind, patient and treated her with dignity and respect. It was the best we could have hoped for. Staff were also thoughtful and kind to us as family members and helped answer any questions we had about mum's
care. It gave us great comfort to know she was safe and being looked after so well.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our care/ support as excellent. Thank you for your kind feedback regarding our team which I will pass on. We appreciate that the journey into care involved loved ones as well as residents so we are here to provide support and answer questions as needed.
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Review of
Kingfisher Court
from H F (Friend of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a wonderful home to come to stay. Nothing is too much trouble for residents/guests visiting. Beautiful rooms, very clean and staff are very helpful too.
The food is very good. Snacks are available and drinks between meals.
My friend has come in for respite care, she's already thinking ahead for
The food is very good. Snacks are available and drinks between meals.
My friend has come in for respite care, she's already thinking ahead for
her next visit!
Thank you for all your help.
Thank you for all your help.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. Thank you for your kind comments, which I will pass on to my team. It was our pleasure to care for your friend and we look forward to welcoming her back. We aim to provide an excellent service in all areas and are pleased to welcome our residents' loved ones as part of day-to-day life.
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Review of
Kingfisher Court
from H W (Husband of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A pleasant place, the staff are pleasant and very helpful, nothing is too much trouble.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our staff as excellent. I will circulate your lovely feedback to our team and we are always here to support our residents and their loved ones.
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Review of
Kingfisher Court
from Jon H (Nephew of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great staff, always go that extra mile. Always clean and tidied. The activities coordinator keeps him busy doing all sorts of activities. There is a lot of trust, they always make him happy.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. I will pass on your lovely feedback to colleagues at Kingfisher Court. We're glad your loved one enjoys our activities and is happy living with us.
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Review of
Kingfisher Court
from Gillian T (Respite Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very pleasant experience in a modern well-appointed well-equipped building, very comfortable rooms with private facilities including one's own shower. Each room is also equipped with a fridge.
I found all the staff extremely helpful and friendly - nothing was too much trouble.
A varied programme
I found all the staff extremely helpful and friendly - nothing was too much trouble.
A varied programme
of activities provided regularly. Varied good quality food.
Invaluable service provided for transport to hospital for appointments.
Invaluable service provided for transport to hospital for appointments.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for taking the time to review Kingfisher Court and we are very pleased you rate our home as excellent in all areas. Your kind feedback is appreciated and I will pass this on to our team. We are pleased you enjoyed your stay and are proud of the facilities and environment provided at Kingfisher Court. We hope to welcome you again soon.
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Review of
Kingfisher Court
from Joyce M (Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having stayed here for 5 weeks I have given the care home 10 out of 10 because it is such a caring home. Everyone is so kind and friendly, the staff are excellent they 'pamper to our whims'. The food is exceptional and they are so good in all ways, helping, calming if upset and would go to the end of
the world if necessary.
Reply from Gaynor Smart-McCann, Manager at Kingfisher CourtThank you for your lovely review and we are pleased that you have rated Kingfisher Court as excellent in all areas. We really appreciate your feedback and it's wonderful to hear that you are so happy with our care home. I will make sure our team are aware of your kind comments.
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Review of
Kingfisher Court
from Janet S (Respite Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleasant to be there. The staff are caring and helpful. Well looked after. A good experience when necessary!
Reply from Gaynor Smart McCann, Home Manager at Kingfisher CourtThank you for taking the time to share your experience with others. We are glad that you felt well looked after and we look forward to offering you the same excellent care, should you ever need us again.
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Review of
Kingfisher Court
from E B (Wife of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are always greeted with a welcome and a smile.
The carers are very helpful and listen if you want to talk about anything. I am happy to leave my husband in their care.
The carers are very helpful and listen if you want to talk about anything. I am happy to leave my husband in their care.
Reply from Gaynor Smart McCann, Home Manager at Kingfisher CourtThank you for your feedback. We are happy to hear that you are confident that we are providing a high level of care for your husband. My team impress me every day with their commitment to our residents.
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Review of
Kingfisher Court
from Jill P (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care. My mum has been here for respite care and it has allowed us to go on the holiday and not worry about anything. Will definitely come to Kingfisher again for respite. Special thanks to two members of staff in particular. A very warm welcome.
Reply from Ellie Billany, Home Manager at Kingfisher CourtThank you so much for taking the time to review Kingfisher Court. We are delighted to hear that you felt able to enjoy your holiday, trusting that Mum was in safe hands. We enjoyed her company and look forward to seeing you all again next time.
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Awards / Recognitions (11)
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