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Kingfisher Way, Sutton-in-Ashfield NG17 4BR
"I cannot thank the staff enough for their care. Mum is not very talkative and someone always includes her in conversation. Always well…" Read all 119 reviews
Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en suite wet rooms to support residents' dignity and privacy. Kingfisher… Read more about Kingfisher Court
Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our care/ support as excellent. We're glad you are happy with Kingfisher Court, where I'm always happy to discuss feedback to ensure that care and all aspects of day to day life are to the satisfaction of our residents and their loved ones.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our staff as excellent. Thank you for your lovely comments regarding our home, which I will circulate to our team. It's great to know that you're happy with our team, our facilities, rooms and food. We strive to make day-today life for our residents the best it can be at Kingfisher Court.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. We appreciate your kind comments, which I will pass on to my team. It's wonderful to know that your Aunty is happy living at Kingfisher Court. We aim to support social interaction, and we're very pleased your Aunty has made some good friends living with us.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our overall experience as very good. Our daily, weekly and monthly activities and events are arranged with our residents' input. We have a repair scheduled for the toilet this week. We're happy to discuss the matters raised directly, as we're keen to provide the best day-to-day experience and care for all our residents.
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Submitted via Website • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our care/ support as excellent. Thank you for your kind feedback regarding our team which I will pass on. We appreciate that the journey into care involved loved ones as well as residents so we are here to provide support and answer questions as needed.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. Thank you for your kind comments, which I will pass on to my team. It was our pleasure to care for your friend and we look forward to welcoming her back. We aim to provide an excellent service in all areas and are pleased to welcome our residents' loved ones as part of day-to-day life.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our staff as excellent. I will circulate your lovely feedback to our team and we are always here to support our residents and their loved ones.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are pleased that you rate our home as excellent in all areas. I will pass on your lovely feedback to colleagues at Kingfisher Court. We're glad your loved one enjoys our activities and is happy living with us.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for taking the time to review Kingfisher Court and we are very pleased you rate our home as excellent in all areas. Your kind feedback is appreciated and I will pass this on to our team. We are pleased you enjoyed your stay and are proud of the facilities and environment provided at Kingfisher Court. We hope to welcome you again soon.
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Submitted via Postal Card • Report
Reply from Gaynor Smart-McCann, Manager at Kingfisher Court
Thank you for your lovely review and we are pleased that you have rated Kingfisher Court as excellent in all areas. We really appreciate your feedback and it's wonderful to hear that you are so happy with our care home. I will make sure our team are aware of your kind comments.
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Submitted via Postal Card • Report
Reply from Gaynor Smart McCann, Home Manager at Kingfisher Court
Thank you for taking the time to share your experience with others. We are glad that you felt well looked after and we look forward to offering you the same excellent care, should you ever need us again.
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Submitted via Postal Card • Report
Reply from Gaynor Smart McCann, Home Manager at Kingfisher Court
Thank you for your feedback. We are happy to hear that you are confident that we are providing a high level of care for your husband. My team impress me every day with their commitment to our residents.
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Submitted via Postal Card • Report
Reply from Ellie Billany, Home Manager at Kingfisher Court
Thank you so much for taking the time to review Kingfisher Court. We are delighted to hear that you felt able to enjoy your holiday, trusting that Mum was in safe hands. We enjoyed her company and look forward to seeing you all again next time.
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Submitted via Postal Card • Report
Reply from Ellie Billany, Home Manager at Kingfisher Court
Thank you so much for your feedback, I am delighted to hear that you are happy with the level of care provided by my team and that you appreciate the standard of the activity schedule. Everyone here works so hard, it is lovely to receive such a heartfelt acknowledgement of this.
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Submitted via Postal Card • Report
Reply from Ellie Billany, Regional Manager at Kingfisher Court
We are loving having Nan here with us at Kingfisher and we are delighted to hear that you are happy with the care that we are providing. Thank you so much for taking the time to share your thoughts with us.
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