Care Homes Owned by Anchor in London

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor in London

Only the locations & reviews in London for Anchor are showing below.

View the details of all 121 locations (with 9826 reviews) owned by Anchor

Anchor Locations in London (2)

 - Browse 2 Care Homes owned by Anchor in London
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Silk Court
16 Ivimey Street, Bethnal Green, London E2 6LR 
"I have nothing but praise for the carers that look after my mum - they all go above and beyond to make sure that she is cared for in every…"   Read all 93 reviews
  • from £1,616 / week
  • 51 Rooms
Location Type Care Home

Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as providing tailored dementia care. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Norton House
10 Arneway Street, Westminster, London SW1P 2BG 
"My overall experience of living in Norton House has been more than satisfactory in all aspects. My spacious, light filled room, is well…"   Read all 79 reviews
  • from £1,780 / week
  • 40 Rooms
Location Type Care Home

Norton House in Westminster is located in the heart of London close to St James's Park, Westminster Abbey and other attractions. The home provides residential care for up to 40 customers in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews in London (172)

9.7

Anchor has a Group Review Score of 9.7 (9.730) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Silk Court

from Justin W (Nephew of Resident) published on 9 June 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been a resident of Silk Court and under their care since November 2024. I am happy with my aunt's outlook overall since her admission over 18 months now and her care and support at Silk Court bodes well for the future. I'm also happy to say that I would not hesitate in recommending Silk
Court to anyone. Staff have been extremely kind, caring, and welcoming towards her from the very first day. She's gone from living alone to a safe environment, having good company and all the support she needs. There has been much improvement in her mental and emotional well-being as a result. I am very impressed with the home; Cleanliness and hygiene is of a high standard; the Dining area is always clean and tidy. Food is well prepared with set menus, well portioned and served regularly on set times. Her room and communal areas are always clean and well maintained. There are planned activities and events arranged for the residents and for family members and friends to partake in.
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Review of

Silk Court

from Jane H (Daughter of Resident) published on 4 June 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the carers that look after my mum - they all go above and beyond to make sure that she is cared for in every aspect of her daily life
My mum is very happy here - we were very lucky to find such a lovely place for her
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Review of

Norton House

from D K (Resident) published on 4 June 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!
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Review of

Silk Court

from Linda I (Daughter of Resident) published on 3 June 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Silk Court for nearly 2.5 years. Throughout that time I have been very pleased with the care my Mum has received & never found cause to make a complaint. Silk Court is very welcoming from the moment you enter. All the staff are very polite, friendly, caring & professional.
I always know my Mum is in safe hands, in a secure environment & will come to no harm. Silk Court is clean & tidy. The food looks nutritional & appealing to eat. I have regular reviews & can find nothing negative to say. The care team are on top of my Mum's medication & medical care, & keep me informed of any concerns. My Mum has activities she can attend if she wishes. I would definitely recommend Silk Court.
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Review of

Norton House

from Paul T (Nephew of Resident) published on 3 June 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All fantastic!
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Review of

Silk Court

from K S (Relative of Resident) published on 2 June 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been resident in Silk Court for 4 years. The care he receives is excellent. The staff are always friendly and communicate on a regular basis. I am always kept up to date with anything I need to know. Any queries are answered promptly.
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Review of

Norton House

from Caryl T (Resident) assisted by family/friend published on 2 June 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience of living in Norton House has been more than satisfactory in all aspects. My spacious, light filled room, is well furnished, with well maintained temperature, I especially appreciate being able to add my personal identity with furnishings and paintings. Also appreciated is the
ensuite shower room with important safety features, the management team has been very helpful and responsive to my requests, which are speedily met. The entire staff, at all levels in all areas ensure high levels of maintenance, cleanliness and service in a professional, skilled manner, much appreciated is the warm welcome given to my family and visitors. The activities provided are practical and interesting, always focused on collective stimulation. I am confident that my well being and care is always the primary.
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Review of

Silk Court

from s d (Daughter of Resident) published on 13 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our dad moved in to Silk Court in January - the staff have been so kind and accommodating.
Everyone always goes the extra mile and really cares about all the residents.
The home is always clean and there are a good range of activities. Our dad has needed a few extra things and they have all
been so helpful which we are really grateful for.
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Review of

Norton House

from Hazel N (Daughter of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience 2.0 out of 5
Staff are fantastic of the time my mother was there
Food good as far as everyone says with good choices with their own chef I was informed
Floor 2 is for 6 weeks respite. We took photos as evidence.
The room had not been cleaned at all from the last resident, it had an old stinking of urine carpet
, lumpy dipped bed, torn and faeces stained bedding. Filthy, dated and very unpleasant. Couldn't see out the windows so dirty.
The bathrooms were far the worst , dirty damaged shower drains in 3 rooms shown, faeces on wall and door frame, used razor in sink, a pad came flying up the toilet bowl when flushed. Very misleading in the center of Westminster difficult to get to by car.
Staff report permanent residents have much better rooms.
40 rooms fully occupied have the funds to update rip out carpets & no excuse for filth
Stated couldn't clean the room that day next staff were cleaning door 2 all day.
We arranged to remove my mother next day. No management even made a call to us at all.
Reply from Felicia Imafidon, Manager at Norton HouseThank you for your feedback. Our residents' wellbeing is paramount and we take pride in keeping Norton House clean. If there is anything you would like to discuss with us directly, please contact customer.relations@anchor.org.uk or call 0800 731 2020.
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Review of

Norton House

from Nassir A (Nephew of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been here since last year Shamim and all staff been very caring and helpful. Me and my uncle is very happy with the care and support been provided. Thank you Shamim and all staff.
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Review of

Silk Court

from G J (Son of Resident) published on 18 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Silk court in November 2025 and since being their she is a lot happier, ,she has made friends with other residents and carers, I could not wish for her to be in a happier place the staff are very attentive and caring at all times, i am always kept updated on her care each week
My
Mother loves and looks forward to the activities each week and the amazing meals each day especially the Sunday roast Josef is an amazing person on the main reception he is always happy to help at all times
Thank you Silk Court for making my Mother safe and happy again
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Review of

Silk Court

from Sarah M (Granddaughter of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
I came to visit my Nan today, and I just wanted to say the staff on duty were so friendly, caring and patient with my Nan and it's really reassuring knowing when I leave she seems happy. So thank you to Peter, Joan and Meauvelyn!
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Review of

Norton House

from Alistair B (Friend of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have to kind say that the attitudes of all the staff, have been excellent, and welcoming to all visitors. All the facilities are good. Overall a well run and caring establishment at Norton House.
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Review of

Silk Court

from S C (Daughter of Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident at the care home having been diagnosed with early onset dementia some years before. We were skeptical about putting her in a care home having just been in supported sheltered housing, but her time there has been a relief as the staff are very attentive to her needs. Any reservations
we did have, they would look into and make the necessary adjustments to support mum's care. In June 2025, she had a seizure, the team dealt with it quickly and we were allowed to be around whenever needed to make sure she was okay. The staff regularly do reviews of mum's care and ask if we have any concerns we wish to raise. Happy we chose Silk Court for her care.
Reply from Renae Dixon, Manager at Silk CourtThank you for taking the time to review Silk Court and we are pleased that you rate our overall experience as excellent. Thank you for your lovely feedback regarding our home and team, which I will pass on. I'm always happy to discuss all aspects of day to day life at Silk Court to ensure that this to the satisfaction of our residents and their loved ones.
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Review of

Norton House

from David R (Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Had a great time here, all day but mainly in the morning when fresh tea and toast till dinner, with a lovely girl who helped us all get through the day, all the staff are brilliant and helpful throughout the day, always happy and helpful. Lovely to be here.
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Review of

Silk Court

from Diane H (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at the home for a few weeks and I am very happy with the care he is receiving. the staff are very friendly and helpful, my dad likes everyone at the home and is well cared for. There are a lot of activities on offer if he feels up to taking part. The home has kept me informed of any
issues with my dad's health and if he has any falls. I was very worried about my dad before he moved in to the home but now with him there I have peace of mind that he is safe.
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Review of

Norton House

from Rosamund D (Friend of Resident) published on 24 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit the resident nearly every week and find him very happy and contented. The carers are without exception, a credit to Norton House and show sympathy, affection, patience and kindness.
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Review of

Silk Court

from R C (Daughter of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
When my mum first went into Silk Court I was very happy with how my mum was treated. She was there for over 5 years. But as mums dementia got worse and she needed a bit more care that changed they said that because she need 2 staff to do her personal care they weren't able to keep her there, she wasn't
the only one that need 2 carers so, I was told to find somewhere else for her to go. I was really upset about this as I was told that mum could stay there until the end of her life. When it gets tough they want you out.
Reply from Renae Dixon, Home Manager at Silk CourtThank you for taking the time to leave us a review. We loved having Mum here with us at Silk Court and are pleased to hear you were happy with the care provided during Mum's 5 years at the home. We are deeply committed to providing high-quality, person-centred care and we were very sorry that we could no longer meet Mum's advancing needs here. As you know, we did keep Mum with us for as long as we were able, however we are very sorry that during the summer we were required to proceed in line with social worker guidance and health professionals, with Mum's best interests and own safety as a priority. Please don't hesitate to contact me if you would like to discuss this further. All our best wishes, Renae
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Review of

Silk Court

from P C (Son of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Safe and friendly staff and guests
Attentive staff and activities were great !
I am happy my mother is looked after and in the best place and fit for her age and condition.
Special shout out to Josef at the door for his courtesy and professionalism
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Review of

Norton House

from P B (Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a comfortable place nice rooms and lounge. Fresh cooked food though are rather small for me. Staff are very helpful and caring. District nurse and GP visits are properly arranged.
Reply from Felicia Imafidon, Home Manager at Norton HouseThank you for taking the time to leave us a review. It was great to have you here with us at Norton House and we are so pleased you were happy with your room, food and care provided. Our door is always open and we look forward to seeing you again soon.
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Awards / Recognitions (12)

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