Care Homes Owned by Anchor in London
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in London for Anchor are showing below.
View the details of all 121 locations (with 9073 reviews) owned by Anchor
Anchor Locations in London (2)
Silk Court
9.8
87 reviews
16 Ivimey Street, Bethnal Green, London E2 6LR
"Safe and friendly staff and guests Attentive staff and activities were great ! I am happy my mother is looked after and in the best…" Read all 87 reviews
Location Type Care Home
Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as specialising in dementia care. The home provides a range of residential care services, including… Read more about Silk Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 51 Rooms
- from £1,552 / week
Norton House
9.8
73 reviews
10 Arneway Street, Westminster, London SW1P 2BG
"I had a bad feeling about coming here but no, I felt so welcomed here, loved by everyone in all ways, always helpful in everyway made my…" Read all 73 reviews
Location Type Care Home
Norton House in Westminster is located in the heart of London close to St James's Park, Westminster Abbey and other attractions. The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms and continues to… Read more about Norton House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 40 Rooms
- from £1,710 / week
Anchor Reviews in London (160)
9.8
Anchor has a Group Review Score of 9.8 (9.756) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
Review of
Silk Court
from R C (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
When my mum first went into Silk Court I was very happy with how my mum was treated. She was there for over 5 years. But as mums dementia got worse and she needed a bit more care that changed they said that because she need 2 staff to do her personal care they weren't able to keep her there, she wasn't
the only one that need 2 carers so, I was told to find somewhere else for her to go. I was really upset about this as I was told that mum could stay there until the end of her life. When it gets tough they want you out.
Reply from Renae Dixon, Home Manager at Silk Court
Thank you for taking the time to leave us a review. We loved having Mum here with us at Silk Court and are pleased to hear you were happy with the care provided during Mum's 5 years at the home. We are deeply committed to providing high-quality, person-centred care and we were very sorry that we could no longer meet Mum's advancing needs here. As you know, we did keep Mum with us for as long as we were able, however we are very sorry that during the summer we were required to proceed in line with social worker guidance and health professionals, with Mum's best interests and own safety as a priority. Please don't hesitate to contact me if you would like to discuss this further. All our best wishes, Renae
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Review of
Silk Court
from P C (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Safe and friendly staff and guests
Attentive staff and activities were great !
I am happy my mother is looked after and in the best place and fit for her age and condition.
Special shout out to Josef at the door for his courtesy and professionalism
Attentive staff and activities were great !
I am happy my mother is looked after and in the best place and fit for her age and condition.
Special shout out to Josef at the door for his courtesy and professionalism
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Review of
Norton House
from P B (Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall a comfortable place nice rooms and lounge. Fresh cooked food though are rather small for me. Staff are very helpful and caring. District nurse and GP visits are properly arranged.
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Review of
Norton House
from David R (Respite Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had a bad feeling about coming here but no, I felt so welcomed here, loved by everyone in all ways, always helpful in everyway made my life so better all round. Glad to have met all the people here, had a lovely time with all.
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Review of
Silk Court
from J H (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum came to silk court end of February this year - it was a really hard decision to make as she had lived with us for 5 years - but I can honestly say it has been the best decision we have made.
Mum is so well cared for, seems happy and content. The staff are wonderful people and go out of their
Mum is so well cared for, seems happy and content. The staff are wonderful people and go out of their
way to make the residents comfortable in their surroundings.
We have monthly reviews and any issues are addressed immediately
This is a lovely place to be
We have monthly reviews and any issues are addressed immediately
This is a lovely place to be
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Review of
Silk Court
from Maria L (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are so kind and helpful - from the very beginning of the process. They have helped to settle my mother in. Although it is very early days, I am very happy with Silk Court. All staff from admin and reception to team leaders have all been kind and supportive.
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Review of
Silk Court
from Finn C (Son of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff I have met and spoken with are caring, hard-working, and compassionate. This was the first care home I found for my mum where I felt they would take genuinely good care of her, as several of the staff are clearly experienced with long careers in care behind them already. The building is well-staffed,
the protected meal times are a sensible idea, and the rooms seem to be in good condition. All of my questions and requests are being met and resolved, and the management have been very accommodating.
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Review of
Silk Court
from J R (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just moved my mum into Silk Court this month. The process whilst stressful for the family was made easier by the kindness and organization of the Silk Court staff. Mum has been there a few weeks and seems to be settling in really well.
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Review of
Silk Court
from L C (Granddaughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family and I are incredibly grateful for the care and kindness shown at Silk Court Bethnal Green. One of our close relatives has been living here for some time, and it gives us great peace of mind to know they are safe, happy, and truly cared for.
The staff are always attentive, patient, and compassionate
The staff are always attentive, patient, and compassionate
- they treat residents with genuine respect and warmth. It's clear they take the time to build real relationships and go the extra mile to make everyone feel comfortable and supported.
The home itself is always clean, bright, and welcoming. There's a lovely, calm atmosphere throughout, and we can see that every effort is made to create a positive environment.
Knowing our loved one with dementia is in such good hands means the world to us. We couldn't be more grateful.
The home itself is always clean, bright, and welcoming. There's a lovely, calm atmosphere throughout, and we can see that every effort is made to create a positive environment.
Knowing our loved one with dementia is in such good hands means the world to us. We couldn't be more grateful.
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Review of
Norton House
from Anthony D (Cousin of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the staff friendly and caring of my cousin. I find the building clean and well run and has a general feeling of calm.
Reply from Felicia Imafidon, Manager at Norton House
Thank you for taking the time to review Norton House and we are pleased that you rate our care/ support as excellent. We're pleased your cousin is happy living with us. I'll pass on your kind feedback regarding our team. We're always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
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Review of
Norton House
from William M (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I moved to the care home on Tuesday. It is a nice place. The staff are all good to me. The staff are very good and the food is very good.
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Review of
Norton House
from Michael O (Respite Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Everything was done professionally.
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Review of
Silk Court
from S H (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Silk Court has provided consistently great care to my Mum who have been there for over 2 years. They are closely focused on her changing support needs and work hard to get the right things in place. The communication is great - I'm always kept updated and feel very welcome to ask for more information.
The staff are warm and welcoming and my Mum enjoys being at Silk Court and is clearly happy there.
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Review of
Norton House
from C T (Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
As a first time user of such services was pleasantly surprised by friendliness of staff and helpfulness.
Reply from Felicia Imafidon, Home Manager at Norton House
Thank you for leaving us a review. We are so pleased you chose Norton House as your home and love having you here with us. Thank you also for rating the Care/Support here as Excellent, your feedback is hugely important to us. My door is always open, if you have any further feedback on how we can improve life at Norton House for you and the other residents, please don't hesitate to speak to me. All our love, Home Manager
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Review of
Silk Court
from C H (Friend of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experince is positive. Teh staff are friednlu and the reisdnet sseem content. There is a peaceful atmosphere and I have been visiting for a few years and always found it calm. The residents are well cared for by the staff and I would be happy in recommending Silk Court to anyone seeking a suitable
care home for a friendly member or friend. I wish all the residents and staff peace and joy.
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Review of
Silk Court
from L R (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my mother moved into Silk Court in January 2025, I have been very happy with the standard of care provided to her. The place is clean and tidy, spacious and warm. The staff communicate well and let me know if there are any concerns. Mum had two (brief) A&E admissions, which they instigated as
per their policies. My Mum seems to have settled in well and this is so important to me for peace of mind. On check out they also ask if you would feel comfortable raising any safeguarding issues, which is an essential question. I am really happy to have found Silk Court, it was the last place of 12 that I looked at. I was honestly beginning to give up hope. But, as soon as I went to visit I knew it was the right place due to the many positive reviews that I read. Those reviews have proved accurate.
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Review of
Silk Court
from Nicola S (Daughter-in-law of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Silk Court have been incredibly helpful in what is a stressful time for us as a family. Every question has been answered thoroughly and nothing appears too much trouble.
My father-in-law has just arrived and we feel very lucky to have found a place at Silk Court.
My father-in-law has just arrived and we feel very lucky to have found a place at Silk Court.
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Review of
Norton House
from Anne P (Friend of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
He is not east, willful, but at Norton House he's calm, safe and comfortable, wonderful home.
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Review of
Silk Court
from Karen F (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mum has received has been excellent. The staff are so caring and thoughtful. I am sad that my mum has to leave. If it were my choice she would have stayed at Silk Court. I cannot thank the staff enough for all they have done for her. She flourished whilst there.
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Review of
Norton House
from K M (Friend of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found Norton House to be very clean, tidy and homely.
All the staff are really welcoming, friendly and always have a smile on their face. And they go out of their way to be kind and helpful.
This applies equally to their relationship with visitors as well as residents.
The activities that
All the staff are really welcoming, friendly and always have a smile on their face. And they go out of their way to be kind and helpful.
This applies equally to their relationship with visitors as well as residents.
The activities that
I have seen have been varied, engaging, well-organised and well-staffed.
All of this has meant that my friend has settled in very well. And already appears to feel very much at home.
All of this has meant that my friend has settled in very well. And already appears to feel very much at home.
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Awards / Recognitions (11)
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