Care Homes Owned by Anchor in London
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in London for Anchor are showing below.
View the details of all 121 locations (with 9533 reviews) owned by Anchor
Anchor Locations in London (2)
Silk Court
9.8
91 reviews
16 Ivimey Street, Bethnal Green, London E2 6LR
"My mother went into Silk court in November 2025 and since being their she is a lot happier, ,she has made friends with other residents and…" Read all 91 reviews
Location Type Care Home
Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as providing tailored dementia care. The home provides a range of residential care services, including… Read more about Silk Court
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- 51 Rooms
- from £1,552 / week
Norton House
9.7
74 reviews
10 Arneway Street, Westminster, London SW1P 2BG
"Have to kind say that the attitudes of all the staff, have been excellent, and welcoming to all visitors. All the facilities are good.…" Read all 74 reviews
Location Type Care Home
Norton House in Westminster is located in the heart of London close to St James's Park, Westminster Abbey and other attractions. The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms. It continues… Read more about Norton House
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Dementia Residential Care
- 40 Rooms
- from £1,710 / week
Anchor Reviews in London (165)
9.7
Anchor has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
Review of
Silk Court
from G J (Son of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother went into Silk court in November 2025 and since being their she is a lot happier, ,she has made friends with other residents and carers, I could not wish for her to be in a happier place the staff are very attentive and caring at all times, i am always kept updated on her care each week
My
My
Mother loves and looks forward to the activities each week and the amazing meals each day especially the Sunday roast Josef is an amazing person on the main reception he is always happy to help at all times
Thank you Silk Court for making my Mother safe and happy again
Thank you Silk Court for making my Mother safe and happy again
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Review of
Silk Court
from Sarah M (Granddaughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I came to visit my Nan today, and I just wanted to say the staff on duty were so friendly, caring and patient with my Nan and it's really reassuring knowing when I leave she seems happy. So thank you to Peter, Joan and Meauvelyn!
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Review of
Norton House
from Alistair B (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Have to kind say that the attitudes of all the staff, have been excellent, and welcoming to all visitors. All the facilities are good. Overall a well run and caring establishment at Norton House.
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Review of
Silk Court
from S C (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is a resident at the care home having been diagnosed with early onset dementia some years before. We were skeptical about putting her in a care home having just been in supported sheltered housing, but her time there has been a relief as the staff are very attentive to her needs. Any reservations
we did have, they would look into and make the necessary adjustments to support mum's care. In June 2025, she had a seizure, the team dealt with it quickly and we were allowed to be around whenever needed to make sure she was okay. The staff regularly do reviews of mum's care and ask if we have any concerns we wish to raise. Happy we chose Silk Court for her care.
Reply from Renae Dixon, Manager at Silk CourtThank you for taking the time to review Silk Court and we are pleased that you rate our overall experience as excellent. Thank you for your lovely feedback regarding our home and team, which I will pass on. I'm always happy to discuss all aspects of day to day life at Silk Court to ensure that this to the satisfaction of our residents and their loved ones.
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Review of
Norton House
from David R (Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Had a great time here, all day but mainly in the morning when fresh tea and toast till dinner, with a lovely girl who helped us all get through the day, all the staff are brilliant and helpful throughout the day, always happy and helpful. Lovely to be here.
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Review of
Silk Court
from Diane H (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been at the home for a few weeks and I am very happy with the care he is receiving. the staff are very friendly and helpful, my dad likes everyone at the home and is well cared for. There are a lot of activities on offer if he feels up to taking part. The home has kept me informed of any
issues with my dad's health and if he has any falls. I was very worried about my dad before he moved in to the home but now with him there I have peace of mind that he is safe.
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Review of
Norton House
from Rosamund D (Friend of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We visit the resident nearly every week and find him very happy and contented. The carers are without exception, a credit to Norton House and show sympathy, affection, patience and kindness.
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Review of
Silk Court
from R C (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
When my mum first went into Silk Court I was very happy with how my mum was treated. She was there for over 5 years. But as mums dementia got worse and she needed a bit more care that changed they said that because she need 2 staff to do her personal care they weren't able to keep her there, she wasn't
the only one that need 2 carers so, I was told to find somewhere else for her to go. I was really upset about this as I was told that mum could stay there until the end of her life. When it gets tough they want you out.
Reply from Renae Dixon, Home Manager at Silk CourtThank you for taking the time to leave us a review. We loved having Mum here with us at Silk Court and are pleased to hear you were happy with the care provided during Mum's 5 years at the home. We are deeply committed to providing high-quality, person-centred care and we were very sorry that we could no longer meet Mum's advancing needs here. As you know, we did keep Mum with us for as long as we were able, however we are very sorry that during the summer we were required to proceed in line with social worker guidance and health professionals, with Mum's best interests and own safety as a priority. Please don't hesitate to contact me if you would like to discuss this further. All our best wishes, Renae
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Review of
Silk Court
from P C (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Safe and friendly staff and guests
Attentive staff and activities were great !
I am happy my mother is looked after and in the best place and fit for her age and condition.
Special shout out to Josef at the door for his courtesy and professionalism
Attentive staff and activities were great !
I am happy my mother is looked after and in the best place and fit for her age and condition.
Special shout out to Josef at the door for his courtesy and professionalism
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Review of
Norton House
from P B (Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall a comfortable place nice rooms and lounge. Fresh cooked food though are rather small for me. Staff are very helpful and caring. District nurse and GP visits are properly arranged.
Reply from Felicia Imafidon, Home Manager at Norton HouseThank you for taking the time to leave us a review. It was great to have you here with us at Norton House and we are so pleased you were happy with your room, food and care provided. Our door is always open and we look forward to seeing you again soon.
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Review of
Silk Court
from J H (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum came to silk court end of February this year - it was a really hard decision to make as she had lived with us for 5 years - but I can honestly say it has been the best decision we have made.
Mum is so well cared for, seems happy and content. The staff are wonderful people and go out of their
Mum is so well cared for, seems happy and content. The staff are wonderful people and go out of their
way to make the residents comfortable in their surroundings.
We have monthly reviews and any issues are addressed immediately
This is a lovely place to be
We have monthly reviews and any issues are addressed immediately
This is a lovely place to be
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Review of
Silk Court
from Maria L (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are so kind and helpful - from the very beginning of the process. They have helped to settle my mother in. Although it is very early days, I am very happy with Silk Court. All staff from admin and reception to team leaders have all been kind and supportive.
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Review of
Silk Court
from Finn C (Son of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff I have met and spoken with are caring, hard-working, and compassionate. This was the first care home I found for my mum where I felt they would take genuinely good care of her, as several of the staff are clearly experienced with long careers in care behind them already. The building is well-staffed,
the protected meal times are a sensible idea, and the rooms seem to be in good condition. All of my questions and requests are being met and resolved, and the management have been very accommodating.
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Review of
Silk Court
from J R (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just moved my mum into Silk Court this month. The process whilst stressful for the family was made easier by the kindness and organization of the Silk Court staff. Mum has been there a few weeks and seems to be settling in really well.
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Review of
Silk Court
from L C (Granddaughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family and I are incredibly grateful for the care and kindness shown at Silk Court Bethnal Green. One of our close relatives has been living here for some time, and it gives us great peace of mind to know they are safe, happy, and truly cared for.
The staff are always attentive, patient, and compassionate
The staff are always attentive, patient, and compassionate
- they treat residents with genuine respect and warmth. It's clear they take the time to build real relationships and go the extra mile to make everyone feel comfortable and supported.
The home itself is always clean, bright, and welcoming. There's a lovely, calm atmosphere throughout, and we can see that every effort is made to create a positive environment.
Knowing our loved one with dementia is in such good hands means the world to us. We couldn't be more grateful.
The home itself is always clean, bright, and welcoming. There's a lovely, calm atmosphere throughout, and we can see that every effort is made to create a positive environment.
Knowing our loved one with dementia is in such good hands means the world to us. We couldn't be more grateful.
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Review of
Norton House
from Anthony D (Cousin of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the staff friendly and caring of my cousin. I find the building clean and well run and has a general feeling of calm.
Reply from Felicia Imafidon, Manager at Norton HouseThank you for taking the time to review Norton House and we are pleased that you rate our care/ support as excellent. We're pleased your cousin is happy living with us. I'll pass on your kind feedback regarding our team. We're always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
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Review of
Norton House
from William M (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I moved to the care home on Tuesday. It is a nice place. The staff are all good to me. The staff are very good and the food is very good.
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Review of
Norton House
from Michael O (Respite Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Everything was done professionally.
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Review of
Silk Court
from S H (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Silk Court has provided consistently great care to my Mum who have been there for over 2 years. They are closely focused on her changing support needs and work hard to get the right things in place. The communication is great - I'm always kept updated and feel very welcome to ask for more information.
The staff are warm and welcoming and my Mum enjoys being at Silk Court and is clearly happy there.
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Review of
Norton House
from C T (Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
As a first time user of such services was pleasantly surprised by friendliness of staff and helpfulness.
Reply from Felicia Imafidon, Home Manager at Norton HouseThank you for leaving us a review. We are so pleased you chose Norton House as your home and love having you here with us. Thank you also for rating the Care/Support here as Excellent, your feedback is hugely important to us. My door is always open, if you have any further feedback on how we can improve life at Norton House for you and the other residents, please don't hesitate to speak to me. All our love, Home Manager
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Awards / Recognitions (12)
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