Care Homes Owned by Anchor in London

I recommend this place to others.

My experience is always a good one when dealing with the staff of Silk Court. Always helpful and approachable when any queries or updates required. Keep up the good work and service. The resident is happy and can actively see the warmth and care between staff and resident.

I am fully happy with the care my Mum receives at Silk Court & know she is safe. My Mum has been at Silk Court for over two years and in all that time I have never had any cause for concern. The staff are excellent and look after my Mum with respect, dignity & professionalism. They are kind, polite, helpful & friendly. They have my Mum's best interests at heart. They always keep me informed of any concerns regarding my Mum's condition & I have the opportunity to provide feedback myself. My Mum's room is always clean & tidy, as are all the communal areas (dining room, tv lounge etc). The meals at Silk Court are good quality, nutritious & varied. My Mum never goes hungry! There are always activities going on each day for my Mum to participate in, if she wishes. Last weekend they had a fantastic carnival garden party, with a lovely visiting lady singer. Silk Court has a warm, loving, family atmosphere. That's the reason my family chose Silk Court for my Mum & we are not disappointed.

The most wonderful place and the savior for my dad and my mother, in their time of greatest need. Silk Court has a very open and inclusive team, who made both my father who was resident, and our family and friends welcome and supported. Excellent management and excellent communications when needed. The place feels good and they were always there when we needed help. I highly recommend their services and will forever be thankful for all their efforts to look after dad. THANK YOU TO THE SILK COURT TEAM!

My mother has been at Silk Court for a year now. In that time, we have noticed how much happier mum is. Her whole demeanour has changed, she is happier, cared for, and very much supported by the staff at Silk Court. Silk Court and its staff have been life changing for me and my family, and especially for my mum. We attended a lovely event yesterday (summer BBQ) where it was clear how much staff cared about providing the residents with enjoyable experiences. I cannot recommend Silk Court enough. Thank you.

The staff are extremely professional friendly and caring. The care home is very clean and well kept. It is welcoming and I feel my mum is in a very safe and caring environment. the staff who care for her directly do a wonderful job. I really think the care home could do with a full time or at least part time activity/occupational therapist/specialist rather than rely on the caring staff who are already very busy and doing an amazing job. Someone who would run daily meaningful physical and entertaining activities and liven up the atmosphere for residents and staff.

All staff members are thoroughly professional but the most impressive thing is that they know their residents. They know what food they like when they are in pain and what makes them happy. This sounds so simple but believe me, once your loved one finds communicating difficult then these things become so important The home is also extremely welcoming, there is always a hug and a cuppa and nothing is too much trouble. We never ever feel 'in the way' and it is such a comfort to know that Auntie is given such good care. Thank You

My friend has been at Norton House for around two years and the place is so nice and peaceful. The staff are so welcoming and helpful and always do their best for the residents. The care provided is exceptional, the meals are nutritious and varied and the rooms are cleaned regularly to a high standard. I have been visiting my friend for two years now and the staff here are like dear friends. There are regular activities in the communal lounge and the lovely staff always make sure that all the residents feel included and cared for.

Silk Court provide wonderful care for my Mum, she is calm and happy living there and it's been life changing to have this support. All staff show genuine interest and kindness to her and I trust they'll do everything they can to ensure she's as well as can be.

Our family friend is nearly 102 + has no family left in the UK. My husband + I try to visit on a weekly basis but fail to do so when it is very hot. He is entirely in the care of the staff who are unfailingly kind, affectionate + understanding towards him. They never complain, about anything + say he is very 'helpful'. The atmosphere is very welcoming to everybody. He enjoys his food which now has to be spoon-fed + they keep up the conversation with him + jike with him.

Always a pleasure to see how my Dad is being cared for and all the staff are always polite and helpful, if im in need of any information regarding his wellbeing they are quick to respond and happy to help.

I am happy at Norton House and as a retired architect also having studied a little medicine (junior lab technician at Uster Institute in 1960's) plus training as an 'ayurveda practitioner' (Indian Medicine System created 4000 years ago!! (studied more recently). I find sensitive well capable staff here are a major asset to be proud of. Almost every day I find more potential facilities here, eg; the garden and various 'events' in the large communal room.

And good staff.

My aunt has been a resident of Silk Court and under their care since November 2024. I am happy with my aunt's outlook overall since her admission over 18 months now and her care and support at Silk Court bodes well for the future. I'm also happy to say that I would not hesitate in recommending Silk Court to anyone. Staff have been extremely kind, caring, and welcoming towards her from the very first day. She's gone from living alone to a safe environment, having good company and all the support she needs. There has been much improvement in her mental and emotional well-being as a result. I am very impressed with the home; Cleanliness and hygiene is of a high standard; the Dining area is always clean and tidy. Food is well prepared with set menus, well portioned and served regularly on set times. Her room and communal areas are always clean and well maintained. There are planned activities and events arranged for the residents and for family members and friends to partake in.

My mum is very happy here - we were very lucky to find such a lovely place for her

Excellent!

All fantastic!

My cousin has been resident in Silk Court for 4 years. The care he receives is excellent. The staff are always friendly and communicate on a regular basis. I am always kept up to date with anything I need to know. Any queries are answered promptly.

The home is always clean and there are a good range of activities. Our dad has needed a few extra things and they have all been so helpful which we are really grateful for.

We arranged to remove my mother next day. No management even made a call to us at all.