Care Homes Owned by Anchor in Durham

welcome the managers are always around and are so approachable beautiful home

of all are the staff who always have time, always have a smile for residents and visitors and never appear to be impatient.
My aunt's physical health improved enormously when she moved in there.
Sadly she recently passed away but was never alone in her final hours, people were there talking to her, playing music and letting her know that she was cared for.

vacancy for my Mother and was delighted when she was offered a room
Mum took a long time to accept her new home despite enjoying the good food and comfortable surroundings including the cafe for shared visits. One staff member and team showed exceptional patience in guiding her to settle
The simply outstanding care given over the years by an exceptional team from the Leadership of one staff member to the administration staff cleaners and handyman was remarkable and gave the family great comfort
Mum was safe ,content often happy despite her Dementia and enjoyed company and food until very shortly before her death in July She was nursed with the greatest respect and dignity and words cannot describe my thanks.

and the number of activities that was also available to her she really enjoyed her time here. We also feel she was treated with dignity and respect from all the staff for which we are so thankful.

with me if needed.
I find all of the staff very welcoming when I visit and nothing is too much trouble. They are very caring and I feel confident that my sister is being well looked after and that she is safe and secure in their care.

is cared for so well.

and would recommend.

Friendly staff that are there for her every needs. Food she like which for my mam was a bonus she is very fussy in what she eats. Always some kind of activity entertainment going on every day which is your choice if you want to participate.

Staff, Team-Leaders, Day-time and Night-time carers, the Cleaners and the Maintenance man, they always showed him and ourselves the upmost respect and professionalism, love and kindness. As a result of the care and support he received whilst at Elderwood he has managed to return to his home to live semi-independently. As a family we would like to thank all the staff for giving us our dad back. We would highly recommend Elderwood Care Home and if we could give it a 10 star review we would. So don't let the Sun catch You Crying.

elderly cousins thought that Christmas Day was excellent.

The food is lovely and so is the home. We can sleep well knowing she is safe, happy and looked after.

and whispered words of comfort to him in his final hours. I cannot stress how outstanding the care given was. Dad passed away in peace and with dignity. Words cannot express our gratitude at this very sad time.

requested. I couldn't fault anything. Thank you Manor House staff.

are dealing with. They have been very flexible. Dad is well cared for, well fed and communication from the home is very good. He seems very settled now.

is not far from this standard. From the moment you walk into the Manor, the greeting is always warm. The open sitting area is most comfortable and tea/coffee on-tap. Enter the wing to my fathers room and communal room, the accommodation, furniture and fittings are fantastic. On the odd occasion my father has been admitted to hospital, key staff members have kept me updated with regular calls and updates. Most impressed.

is excellent. There are plenty of activities for residents to partake in, which Mum enjoyed.
I would not hesitate to recommend the Manor for short or long-term care.

I find the care home definitely a 5-star.

calmness and efficiency in managing the situation, not least going the extra mile to provide well-needed support to our family was truly appreciated. Thanks to their management and compassion my father received outstanding care ensuring his last few hours were calm and peaceful.

down to the cafe area where one of his last photos shows him happy and enjoying a latte with friends. This is a photograph we will always treasure. After this period he spent time in hospital, but returned to the home for what transpired to be the last 24 hours of his life. We will always be comforted by the fact that he was, at last, in safe hands, being cared for by people who genuinely wanted the best for him. Each and every carer went way way 'above and beyond' and we were listened to and protected by people who we knew we could trust completely. Lovely people, I would highly recommend.