My friend has been a resident in Caton House for six years, and has been treated with immeasuable kindness.
It has always been a pleasure to walk through the doors of Caton House to visit my friend. Whether it is management or receptionist, the welcome is warm. Nurses, carers activity leaders, , cleaners, cook, admin staff who make up the whole of Caton House are extremely friendly & kind, answering any questions, sorting out difficulties & problems to their best ability.
My friend has been uncomfortable lately with the hygienic pads but on speaking to management and folk in charge of this deoartment, the outcome has been excellent.
There has been one complaint during my friends time at Caton House, but management listend to the complaint attentively and things were resolved for the benefit of my friend.
I have recommended Caton House to many, during my volunteering at a Memory Club.
I cant imagine there being a more efficient and happier Care Home.
↩Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing Home
Thank you for sharing such a heartfelt message. It's wonderful to hear how kindly your friend has been treated over the past six years.