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Care Homes Owned by Sanctuary Care Ltd in Buckinghamshire

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Only the locations & reviews in Buckinghamshire for Sanctuary Care Ltd are being shown.

Sanctuary Care Ltd Locations in Buckinghamshire (1)

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1 Care Home owned by Sanctuary Care Ltd in Buckinghamshire

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Caton House Residential and Nursing Home
37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR
"I would like to thank all the staff members that cared for my beautiful Nan over the last 1 1/2 at Caton house also for the support that..."Read all 95 reviews

from £1,581 / week62 rooms

Location Type: Care Home

At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and create... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews in Buckinghamshire (95)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.644) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Showing 95 reviews matching selected criteria
Review of Caton House Residential and Nursing Home from Aileen A (Granddaughter of Resident) published on 5 August 2026 Submitted via Website
Overall Experience

I would like to thank all the staff members that cared for my beautiful Nan over the last 1 1/2 at Caton house also for the support that was shown towards us as a family especially in the last few days of my nans life !! nothing was ever too much trouble and it won't be forgotten! Thank you from the bottom of our hearts.

Reply from Jacob Hardie, Reviews team at Caton House Residential and Nursing Home

Thank you for your heartfelt feedback. We're honoured to have cared for your Nan and supported your family during such an important time. Your kind words mean so much to our team, and we're grateful for the trust you placed in us.

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Review of Caton House Residential and Nursing Home from Mark A (Next of Kin) published on 3 August 2026 Submitted via Website
Overall Experience

Caton House is a very lovely and safe place for my loved one to stay. He is happy there and is well looked after. The staff are wonderful and supportive. The activities are good and keep him entertained and busy.

Reply from Jacob Hardie, Reviews Team at Caton House Residential and Nursing Home

Thank you for sharing such lovely feedback. We're delighted to hear your loved one is happy, feels safe and is enjoying the activities on offer. It's wonderful to know our team is providing the care and support that means so much to residents and their families.

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Review of Caton House Residential and Nursing Home from K B (Son of Resident) published on 30 July 2026 Submitted via Website
Overall Experience
My mother has been a resident at Caton House since December 2024. From the very first day, she has received exceptional care. Every member of staff has treated her with kindness, respect, and dignity, always making her wellbeing their highest priority.
Mum is now receiving palliative care, and the compassion, professionalism, and support shown by the entire team have been outstanding. They have not only cared for
her with the utmost dignity and comfort but have also provided invaluable support to my family during this incredibly difficult time.

We are deeply grateful for the dedication, empathy, and genuine kindness shown by everyone at Caton House. It gives us great comfort to know that she is being cared for by such a wonderful team.

Reply from Jacob Hardie, Reviews team at Caton House Residential and Nursing Home

Thank you for sharing such heartfelt feedback. We're deeply grateful for your kind words and pleased to hear that your mother has been cared for with compassion, dignity, and respect. It means so much to know our team has been able to support both her and your family during this time.

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Review of Caton House Residential and Nursing Home from K R (Daughter-in-law of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

We have been using Caton house since 2025 for respite care and each time I drop mum off the staff are always so welcoming and supportive. Mum also uses the daycare centre that Caton house run attending once a week which she really enjoys.

Reply from Jacob Hardie, Reviews team at Caton House Residential and Nursing Home

Thank you for your lovely feedback. We're delighted to hear your mum enjoys both our respite care and weekly day care visits, and that our team continues to provide a warm and supportive welcome. It means a great deal to us.

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Review of Caton House Residential and Nursing Home from Jackie B (Daughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

My father has been in Caton House for nearly a year now. We feel incredibly lucky that he is there as he is so safe and very well cared for. All of the staff are so warm, friendly and so caring towards the residents and the families. The food is excellent and he is topped up with drinks and snacks regularly. Their communication with him is so kind and compassionate and they always make sure that his voice is heard. I would very much recommend Caton House for a loved one to live in. Staff cannot do enough for residents and families.

Reply from Jacob Hardie, Reviews team at Caton House Residential and Nursing Home

Thank you for sharing such lovely feedback. We're delighted to hear your father feels safe, valued and well cared for at Caton House. It means so much to know our team's kindness, compassionate approach and support have made such a positive difference to both residents and their families.

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Review of Caton House Residential and Nursing Home from J R (Daughter of Resident) published on 9 June 2026 Submitted via Website
Overall Experience
My Dad has been attending the day centre since summer 2025, originally twice a week but this has been increased to three times a week.

My Dad receives professional but personal attention when attending Caton House. He is always stimulated and we have noticed the difference in him for which are very grateful to the whole Team.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such lovely feedback. We're so pleased to hear how much your Dad enjoys attending the day centre and that the increased visits have made a positive difference. Knowing he feels personally supported, stimulated and cared for by the team means a great deal to us.

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Review of Caton House Residential and Nursing Home from G K (Daughter-in-law of Resident) published on 20 May 2026 Submitted via Website
Overall Experience

My mother in law arrived over a year ago and was very weak and not really expected to last much longer. The care home have looked after her so well and she is still with us. While she is very poorly with advanced dementia and unable to appreciate the care herself, as a family we are confident she is being looked after extremely well. The staff are very welcoming and friendly and the home always seems clean and tidy.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such thoughtful feedback. We're so pleased to know your family feels confident in the care and support provided during such a challenging journey. Hearing that our team is welcoming and that the home feels clean, calm and well cared for means a great deal to us.

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Review of Caton House Residential and Nursing Home from Eddy P (Brother of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Excellent describes Caton House in all aspects of car and accommodation. My sister has become a person since she was admitted to Caton House. She is motivated and full of praise for the deputy manager and all his staff. This is more than a care home its a community. My sister loves it. She is very proud she has joined the choir.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such wonderful feedback. We're delighted to hear how positively your sister's experience has been and how supported, motivated and proud she feels. It's especially lovely to know she's enjoying being part of the choir and feeling a true sense of community at Caton House.

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Review of Caton House Residential and Nursing Home from Peter B (Husband of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

The care and attention given to my wife, who suffers from Alzheimer's, has been excellent thought out the 2 week stay in April 2026. The staff are caring and kind and always on hand. The meals are exceptional with choice and options at every meal time. Felt like a family environment.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such thoughtful feedback. We're delighted to hear your wife felt so well supported and cared for throughout her stay, and that the team created a warm, family environment. It's lovely to know the choice and quality of meals also made a positive difference.

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Review of Caton House Residential and Nursing Home from Valerie H (Friend of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

Caton House has been in my life since 2015 when I made arrangements for my much loved neighbour to become a resident he was there until his passing in 2015 and absolutely loved it and the staff of whom many are still there loved him. My friend of over 30 years became a resident in February of this year and too is very well looked after. For this I give 5 stars.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such meaningful feedback. It is heartening to hear how Caton House has supported your loved ones over many years, and that the continuity and kindness of our team have made a lasting difference. Knowing residents feel valued and well cared for means a great deal to us.

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Review of Caton House Residential and Nursing Home from Nic C (Daughter-in-law of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

My mother in law is very happy here, she has improved so much in the 2 months of being here. She is looked after & cared for as if she is part of the family. We couldn't of wished for a better place as her last home. Huge thank you to all the staff for looking after her & treating her with respect.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such kind words. We're delighted to hear how settled and supported your mother in law feels, and that her wellbeing has improved in such a short time. Knowing she is treated with warmth, dignity and respect by the team means a great deal to us.

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Review of Caton House Residential and Nursing Home from Jed H (Son of Resident) published on 15 April 2026 Submitted via Website
Overall Experience
My parents have recently moved into Caton House after finally accepting that they need 24 hour, care, support and kindness. Caton House and the team give them that care and support to allow them to continue their lives with everything they need. It has been a massive change for them. One they were not looking forward to, but with the kindness and consideration of Alex and her team, we can all be assured they will now be safe and supported.

Thank you

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Review of Caton House Residential and Nursing Home from S A (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

Despite only being resident for a very short time, my parents were treated to a lovely afternoon tea with cakes for both their anniversary and a special birthday. We were all looked after very well by the catering and caring staff, with nothing being too much trouble. In addition, all the staff at Caton have made sure the transition from their own home into 24 hour care has been a smooth and hassle free experience - more than any of us could have hoped for. Mum is loving the daily activities and is already making friends. Caton is such a caring community, we could not have chosen better for our beloved parents.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing such wonderful feedback. We're so pleased your parents were made to feel special and supported from the very start, and that the celebrations, daily activities and warm community have helped them settle so well. It truly means a great deal to hear this.

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Review of Caton House Residential and Nursing Home from A H (Resident / Service User) published on 8 April 2026 Submitted via Website
Overall Experience

I have been a resident at Caton House for over 3 years. The nurses, care staff & cleaners are very good and caring. The food could do with a "face lift" it's been similar food since I first came here. I do realise that they are catering for residents who possibly are not aware of the food, but I know what I am eating, so it makes a difference to me!!!!

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for taking the time to leave a review and for your compliments to the nurses, staff and cleaners. Your feedback is very important to us, and we take concerns like yours seriously. Please reach out to us directly so we can address your issues and work towards improving our services.

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Review of Caton House Residential and Nursing Home from S C (Daughter of Resident) published on 23 March 2026 Submitted via Website
Overall Experience
Always greeted with a smile and quick chat. Sometimes Mum is in the activity room taking part in whatever is going on at the time.

It did take her a good while to get used to her new surroundings and to feel comfortable taking part and getting involved, but it does her good and keeps her 'in the moment'. Occasionally she is to be found in her room snoozing or engaging with family/friend who've called in to see her. The staff are always attentive and helpful as I've found. Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing Home

Thank you for sharing your kind feedback. It's lovely to hear how well your mum is settling and that she's enjoying choosing between activities and time with loved ones. We're pleased to know the team's support is helping her feel comfortable and engaged.

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Review of Caton House Residential and Nursing Home from Tracey C (Daughter-in-law of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

Mother in law has recently moved into your home, we are so impressed as to how she has settled in, your home is so welcoming with all staff being very friendly and kind. Your home is so clean and the activities are brilliant. M.I.L is being so well looked after, we are so grateful, thank you x

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Review of Caton House Residential and Nursing Home from Sandy B (Friend of Resident) published on 28 January 2026 Submitted via Website
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My friend has been a resident in Caton House for six years, and has been treated with immeasuable kindness.
It has always been a pleasure to walk through the doors of Caton House to visit my friend. Whether it is management or receptionist, the welcome is warm. Nurses, carers activity leaders, , cleaners, cook, admin staff who make up the whole of Caton House are extremely friendly & kind, answering any questions, sorting out difficulties & problems to their best ability.
My friend has been uncomfortable lately with the hygienic pads but on speaking to management and folk in charge of this deoartment, the outcome has been excellent.
There has been one complaint during my friends time at Caton House, but management listend to the complaint attentively and things were resolved for the benefit of my friend.
I have recommended Caton House to many, during my volunteering at a Memory Club.

I cant imagine there being a more efficient and happier Care Home.

Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing Home

Thank you for sharing such a heartfelt message. It's wonderful to hear how kindly your friend has been treated over the past six years.

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Review of Caton House Residential and Nursing Home from A M (Daughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

We are very pleased with Caton House. The look and cleanliness is superb. Mum's room is very nice and always clean and tidy. Staff are are always friendly and helpful. Parking is easy. Access is easy.

Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing Home

Thank you for sharing this. It's lovely to hear how happy you are with Caton House.

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Review of Caton House Residential and Nursing Home from J S (Daughter of Resident) published on 28 January 2026 Submitted via Website
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Our mother has settled into Caton House very well and and is very happy. The staff look after her complex needs very well as she needs 24 hour care, which we could not be able to provide for her at home. All the staff we meet are kind and professional and are always willing to help. Thank you to you all.

Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing Home

Thank you for sharing this. It's wonderful to hear that your mother has settled in so well and is happy at Caton House.

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Review of Caton House Residential and Nursing Home from M R (Son of Resident) published on 28 January 2026 Submitted via Website
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Mum has been a resident for a year and is so well looked after by everyone at Caton House. Her care is to a very high standard and all of the staff are welcoming and friendly. There is a warm atmosphere

Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing Home

Thank you for sharing this. It's wonderful to hear your mum is so well cared for and surrounded by such warm, friendly staff. We are very happy you find Caton House a genuinely comforting and welcoming place.

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Awards / Recognitions (12)

News (1) & Events (0)

News
  • 27 May 2025

    The team and residents at Sanctuary Care are celebrating after we scooped a double awards victory. At the Care Home Awards 2025, Sanctuary Care was named Outstanding Larger Group Care...

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