Care Home Owned by Sanctuary Care Ltd in Buckinghamshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sanctuary Care Ltd in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 7393 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Buckinghamshire (1)

 - Browse 1 Care Home owned by Sanctuary Care Ltd in Buckinghamshire
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Caton House Residential and Nursing Home
37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR 
"My mother in law is very happy here, she has improved so much in the 2 months of being here. She is looked after & cared for as if she is…"   Read all 89 reviews
  • from £1,581 / week
  • 62 Rooms
Location Type Care Home

At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Sanctuary Care Ltd Reviews in Buckinghamshire (89)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Caton House Residential and Nursing Home

from Valerie H (Friend of Resident) published on 24 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Caton House has been in my life since 2015 when I made arrangements for my much loved neighbour to become a resident he was there until his passing in 2015 and absolutely loved it and the staff of whom many are still there loved him. My friend of over 30 years became a resident in February of this year
and too is very well looked after. For this I give 5 stars.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for sharing such meaningful feedback. It is heartening to hear how Caton House has supported your loved ones over many years, and that the continuity and kindness of our team have made a lasting difference. Knowing residents feel valued and well cared for means a great deal to us.
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Review of

Caton House Residential and Nursing Home

from Nic C (Daughter-in-law of Resident) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is very happy here, she has improved so much in the 2 months of being here. She is looked after & cared for as if she is part of the family. We couldn't of wished for a better place as her last home. Huge thank you to all the staff for looking after her & treating her with respect.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for sharing such kind words. We're delighted to hear how settled and supported your mother in law feels, and that her wellbeing has improved in such a short time. Knowing she is treated with warmth, dignity and respect by the team means a great deal to us.
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Review of

Caton House Residential and Nursing Home

from Jed H (Son of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have recently moved into Caton House after finally accepting that they need 24 hour, care, support and kindness. Caton House and the team give them that care and support to allow them to continue their lives with everything they need. It has been a massive change for them. One they were not
looking forward to, but with the kindness and consideration of Alex and her team, we can all be assured they will now be safe and supported.
Thank you
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Review of

Caton House Residential and Nursing Home

from S A (Daughter of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite only being resident for a very short time, my parents were treated to a lovely afternoon tea with cakes for both their anniversary and a special birthday. We were all looked after very well by the catering and caring staff, with nothing being too much trouble. In addition, all the staff at
Caton have made sure the transition from their own home into 24 hour care has been a smooth and hassle free experience - more than any of us could have hoped for. Mum is loving the daily activities and is already making friends. Caton is such a caring community, we could not have chosen better for our beloved parents.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for sharing such wonderful feedback. We're so pleased your parents were made to feel special and supported from the very start, and that the celebrations, daily activities and warm community have helped them settle so well. It truly means a great deal to hear this.
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Review of

Caton House Residential and Nursing Home

from A H (Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been a resident at Caton House for over 3 years. The nurses, care staff & cleaners are very good and caring. The food could do with a "face lift" it's been similar food since I first came here. I do realise that they are catering for residents who possibly are not aware of the food, but I know
what I am eating, so it makes a difference to me!!!!
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for taking the time to leave a review and for your compliments to the nurses, staff and cleaners. Your feedback is very important to us, and we take concerns like yours seriously. Please reach out to us directly so we can address your issues and work towards improving our services.
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Review of

Caton House Residential and Nursing Home

from S C (Daughter of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Always greeted with a smile and quick chat. Sometimes Mum is in the activity room taking part in whatever is going on at the time.
It did take her a good while to get used to her new surroundings and to feel comfortable taking part and getting involved, but it does her good and keeps her 'in the
moment'. Occasionally she is to be found in her room snoozing or engaging with family/friend who've called in to see her. The staff are always attentive and helpful as I've found. Thank you.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for sharing your kind feedback. It's lovely to hear how well your mum is settling and that she's enjoying choosing between activities and time with loved ones. We're pleased to know the team's support is helping her feel comfortable and engaged.
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Review of

Caton House Residential and Nursing Home

from Tracey C (Daughter-in-law of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law has recently moved into your home, we are so impressed as to how she has settled in, your home is so welcoming with all staff being very friendly and kind. Your home is so clean and the activities are brilliant. M.I.L is being so well looked after, we are so grateful, thank you x
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Review of

Caton House Residential and Nursing Home

from J B (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is well cared for at Caton House. The staff are very friendly, warm and professional. The room is clean, spacious and bright. My family member is looked after with such a care and dignity.
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Review of

Caton House Residential and Nursing Home

from Sandy B (Friend of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident in Caton House for six years, and has been treated with immeasuable kindness.
It has always been a pleasure to walk through the doors of Caton House to visit my friend. Whether it is management or receptionist, the welcome is warm. Nurses, carers activity leaders, ,
cleaners, cook, admin staff who make up the whole of Caton House are extremely friendly & kind, answering any questions, sorting out difficulties & problems to their best ability.
My friend has been uncomfortable lately with the hygienic pads but on speaking to management and folk in charge of this deoartment, the outcome has been excellent.
There has been one complaint during my friends time at Caton House, but management listend to the complaint attentively and things were resolved for the benefit of my friend.
I have recommended Caton House to many, during my volunteering at a Memory Club.
I cant imagine there being a more efficient and happier Care Home.
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing such a heartfelt message. It's wonderful to hear how kindly your friend has been treated over the past six years.
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Review of

Caton House Residential and Nursing Home

from A M (Daughter of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with Caton House. The look and cleanliness is superb. Mum's room is very nice and always clean and tidy. Staff are are always friendly and helpful. Parking is easy. Access is easy.
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing this. It's lovely to hear how happy you are with Caton House.
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Review of

Caton House Residential and Nursing Home

from J S (Daughter of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has settled into Caton House very well and and is very happy. The staff look after her complex needs very well as she needs 24 hour care, which we could not be able to provide for her at home. All the staff we meet are kind and professional and are always willing to help. Thank you to you
all.
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing this. It's wonderful to hear that your mother has settled in so well and is happy at Caton House.
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Review of

Caton House Residential and Nursing Home

from M R (Son of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a year and is so well looked after by everyone at Caton House. Her care is to a very high standard and all of the staff are welcoming and friendly. There is a warm atmosphere
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing this. It's wonderful to hear your mum is so well cared for and surrounded by such warm, friendly staff. We are very happy you find Caton House a genuinely comforting and welcoming place.
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Review of

Caton House Residential and Nursing Home

from A J (Daughter of Resident) published on 27 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very friendly and welcoming. Always willing to provide updates on mum's care and talk to us prior to changing her care plan.
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Review of

Caton House Residential and Nursing Home

from K L (Daughter-in-law of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with this carehome..An absolutely amazing effort by all staff over Christmas to make it lovely for residents and visitors.
All staff are approachable and helpful. Take any concerns seriously and act on them.
I feel they know the residents needs and know us as a family. A very much
needed personal approach. From Diane on reception, Alison in admin and Ed who seems to always be there for our queries and to all the staff who make mum smile
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing this lovely feedback. It's wonderful to hear how much care and effort the team put into making Christmas special for everyone. It really shows when staff are approachable, listen, and act on concerns. It sounds like they truly know your mum and your family, which makes such a difference. Diane, Alison, Ed and the whole team clearly go above and beyond - and it's heartwarming to hear they're helping make your mum smile.
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Review of

Caton House Residential and Nursing Home

from L G (Daughter of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the level of care and support provided to my mum who has dementia and is bedridden. The staff at Caton house are very caring, friendly and keep us informed of any concerns.). There are plenty of activities for those who are able bodied, sadly our mum isn't one of those, but the
staff include her in any celebrations as best they can. We have total faith in the staff and our minds are at rest knowing she is getting the best care at Caton house.
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing your experience with us. We're glad to know your mum is receiving compassionate care and that our team keeps you well informed. It's reassuring to hear that you feel confident and at ease knowing she is supported here. We're also pleased our staff can involve her in celebrations in a way that feels meaningful. Your trust in Caton House truly means a lot to us.
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Review of

Caton House Residential and Nursing Home

from C R (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum was a resident of Caton House for over 4 years. She arrived with a terrible sore gained at another care home. The Team at Caton House had the sore healed within 4 months through their dedicated 'Nursing' care.
Throughout our Mums dementia journey the dedication staff treated Mum & us as part
of the Caton family & team.
Things did not always run smoothly, thats an impossible task, but any concerns were taken seriously and we felt listened to and part of our Mums care.
There are so many excellent staff at Caton House it is impossible to name them all.
It was always hard for us to except that Mum could not be cared for at home by us, but it was not until Mums 'end of life' journey that we really understood what a comfortable home Caton was/is and just how much we appreciated the amazing staff at Caton.
The work they do is so undervalued in society, but not by us, we will be forever grateful for their dedication to good care. Thank you to a very special team of people.
Reply from Kate Czeczko, Business Development Manager at Caton House Residential and Nursing HomeThank you for sharing such a heartfelt review and for trusting us with your mum's care. We're so pleased our team could support her and your family throughout her journey, including healing her sore and providing comfort at the end of life.
Your kind words mean so much to our staff, and we truly appreciate your recognition of their dedication. Wishing you and your family all the best.
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Review of

Caton House Residential and Nursing Home

from Anne P (Daughter of Resident) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and knowledgeable staff. Flexible visiting hours. 5 star service over 5 years.
Reply from Kate Marson, Business Development Manager at Caton House Residential and Nursing HomeThank you so much for your wonderful feedback! We're truly grateful for your continued trust and support over the past five years. It's incredibly rewarding to hear that our team's friendliness, care, and expertise have made a lasting impression.
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Review of

Caton House Residential and Nursing Home

from Antonia F (Daughter of Resident) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caton House continues to display excellent standards of care & compassion. All due to the excellent staff. Mom is very happy and settled special thanks and mention to the excellent entertainment team.
Reply from Kate Marson, Business Development Manager at Caton House Residential and Nursing HomeThank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mom is happy and settled at Caton House - it means the world to us. Our team works hard to provide compassionate care and engaging experiences, so it's wonderful to see that reflected in your experience. A special thank you for highlighting our entertainment team - they'll be thrilled to know their efforts are appreciated
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Review of

Caton House Residential and Nursing Home

from Christopher H (Son of Resident) published on 15 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that all staff are superb they are professional, polite and answer any questions in an understanding and sympathetic manner.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you for your lovely feedback! We're so pleased to hear that our team has consistently provided professional and understanding support.
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Review of

Caton House Residential and Nursing Home

from C H (Stepdaughter of Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are superb! They listen to our concerns and my friends too. Room is always smart, tidy and very clean - every visit! With their care, she is afe, support and well cared for. She always said she was never going into a care home but Caton House has proved her wrong. She really likes all the
care and fuss.
Reply from Jacob Hardie, Design and Marketing Assistant at Caton House Residential and Nursing HomeThank you so much for your lovely feedback! We're thrilled to hear your friend feels safe, supported, and well cared for at Caton House. It's wonderful that her experience has changed how she feels about care homes. We'll pass your kind words on to the team - they'll be delighted!
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Awards / Recognitions (12)

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