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Care Homes Owned by Sanctuary Care Ltd in Merseyside

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in Merseyside

Only the locations & reviews in Merseyside for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 7279 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Merseyside (3)

 - Browse 3 Care Homes owned by Sanctuary Care Ltd in Merseyside
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Prince Alfred Residential Care Home
Rose Villas, Prince Alfred Road, Wavertree, Liverpool L15 8HH 
9.9 105 reviews
Prince Alfred Residential Care Home, Liverpool, Merseyside
"My dad is happy at Prince Alfred. He took a while to settle, but is now happy and joins in with activities with other residents. The staff…"   Read all 105 reviews
  • from £1,247 / week
  • 50 Rooms
Location Type Care Home

Prince Alfred care home provides residential and respite care, with a team devoted to enriching residents’ lives every day. The gardens, overlooking beautiful Mystery Park, are a standout feature - ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Ridgewood Court Residential Care Home
Ridgewood Drive, Pensby, Wirral CH61 8RA 
9.8 74 reviews
Ridgewood Court Residential Care Home, Wirral, Merseyside
"Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.…"   Read all 74 reviews
  • from £1,495 / week
  • 60 Rooms
Location Type Care Home

Ridgewood Court is a modern care home offering residential, dementia and respite care. Bedrooms are spacious and beautifully decorated with walk-in wet rooms, and the home features stunning communal ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Willow Gardens Residential and Nursing Home
St Edmonds Road, Bootle L20 7HF 
9.7 65 reviews
Willow Gardens Residential and Nursing Home, Bootle, Merseyside
"My father has been at Willow Gardens since October 2019 following a life changing stroke. Since then, I struggle to understand or…"   Read all 65 reviews
  • from £947 / week
  • 46 Rooms
Location Type Care Home

Willow Gardens care home is known for its person-centred care and warm, family feel, with some team members having over 10 years’ experience. The home offers residential, dementia and respite care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Sanctuary Care Ltd Reviews in Merseyside (244)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Ridgewood Court Residential Care Home

from G B (Respite Resident) assisted by family/friend published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff was very good and couldn't do enough for me. Was on respite care but would return without hesitation.
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for sharing your kind feedback. We're delighted to hear you felt so well supported during your respite stay and that you would choose to return. It means a great deal to us.
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Review of

Ridgewood Court Residential Care Home

from G W (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were great, communication was very good. Especially team leaders Jane and Jeni. Great facility. Would recommend and dad would return without hesitation dad didn't participate in activities but would have benefitted from some chair exercises but not available.
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for taking the time to share your thoughts. We appreciate your feedback and want you to know it will be passed on to the team, as we are always looking for ways to enhance the experiences we provide.
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Review of

Ridgewood Court Residential Care Home

from Rob S (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Ridgewood Court Care Home while living with Alzheimer's disease, and I cannot speak highly enough of the care she received.
The staff at Ridgewood Court are outstanding. They showed remarkable kindness, patience, and understanding, always treating my mum with dignity and
respect. Their knowledge of Alzheimer's and their compassionate approach gave our family great reassurance that she was safe, comfortable, and genuinely cared for.
What truly set Ridgewood Court apart was the empathy shown by the staff, particularly at the time of my mother's passing. The sensitivity, support, and kindness extended to our family during such a painful time meant more than words can express. It was clear that the care and compassion they showed was heartfelt and sincere.
I am incredibly grateful to the entire team at Ridgewood Court Care Home and would highly recommend them to anyone seeking a caring, supportive, and professional environment for a loved one
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for sharing such heartfelt feedback. We're truly grateful to know your mother felt cared for and that our team's support brought comfort to your family, especially during such a difficult time. Your recommendation means so much to us.
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Review of

Willow Gardens Residential and Nursing Home

from John S (Son of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Willow Gardens since October 2019 following a life changing stroke. Since then, I struggle to understand or comprehend anything my dad is trying to communicate. The staff at Willow Gardens have worked with him for over 6 years and have always striven to meet his needs - even to
the details of how high he wants his blind, whether he wants his curtains open, if he wants to join others in the lounge. From the manager, nurses, carers and activities coordinators I feel that his ongoing relationship at Willow Gardens is is the best it can possibly be.
Reply from Jacob Hardie, Design and Marketing Assistant at Willow Gardens Residential and Nursing HomeThank you for sharing such heartfelt feedback. It is incredibly moving to hear how well your father is cared for and how the team support his communication and daily choices, from his blinds to time in the lounge.
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Review of

Prince Alfred Residential Care Home

from Louise W (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is happy at Prince Alfred. He took a while to settle, but is now happy and joins in with activities with other residents. The staff have all been lovely with my dad, they are very welcoming and when we speak with them it is clear they know my dads likes and dislikes.
Reply from Jacob Hardie, Design and Marketing Assistant at Prince Alfred Residential Care HomeThank you for this lovely feedback. We're so pleased to hear your dad has settled in and is enjoying the activities. It means a great deal to know he feels welcomed and well understood by the team.
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Review of

Ridgewood Court Residential Care Home

from Andrea S (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As Mum's dementia worsened we realised that she needed better care than we could give her at home, so made the difficult decision to find a care home. We are so very glad that we found Ridgewood Court.
Every single person involved in Mum's care from day one showed such professionalism and kindness
throughout her stay. She was treated with dignity, respect and genuine care in a clean and safe environment. The staff communicated really well with us about her needs, monitored her health and made sure that she saw the GP/nurse whenever required.
Seeing Mum so happy and well cared for in her final year means the world to us. Her final chapter was so much more full of life than we could have hoped.
The last few days with Mum were made so much easier for us by the wonderful staff. We will never forget the kindness we were shown as a family.
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for sharing such heartfelt feedback. It means so much to hear that your mum felt happy, respected and well cared for during her time with us. We truly appreciate your kind words about the support provided throughout her time at Ridgewood Court.
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Review of

Willow Gardens Residential and Nursing Home

from J B (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Parent been here under a year , generally very happy with Care given, staff very friendly and caring. A happy atmosphere around.
Food is good, healthy and varied menu but hit and miss if it's hot enough. Have raised with Management a few times and hopefully now being monitored.
Bed always clean
and made. Clothes always laundered and return to wardrobe
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Review of

Willow Gardens Residential and Nursing Home

from Pauline M (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Willow Garden as a care home for mum has been a excellent choice
She is very settled and happy there
The staff are friendly whilst being professional. They get to know each residents likes and dislikes always taking time to sit chat and reassure which is exactly what is needed at times. Assurance
that they are in a safe environment
Manager Lyndsay is always on hand to answer any queries our family may have.she knows each resident personally
All staff seem genuinely caring. I would not hesitate to recommend.
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Review of

Willow Gardens Residential and Nursing Home

from Gillian P (Wife of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jeremy spent just over 15 months at Willow Gardens and settled well there. Naturally, there were teething problems but as time went on he saw the Home and his room there as his special place where he was well treated and understood by staff. I visted Jeremy five days a week and he said time and again
that, given his physical disability, this was the place he needed to be. He liked the room and the view from his window and he always said how much he liked the staff and that they looked after him well. As Jeremy's wife and being a frequent visitor I found the atmosphere most warm and welcoming
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Review of

Willow Gardens Residential and Nursing Home

from M G (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The hallmark of Willow Gardens is the diligent care and kindness of the staff towards residents. The leadership and direction is also very notable in all aspects of the effective management and running of the home. My mum couldnt be in the care of better hands. For those of us who don't live locally,
if it were possible, it would be useful to know weekly menus (and any choice/preference options) and any planned activities (via webpage?). This would help me supporting my mum when I talk to her each day to get the best out of of her residence.
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Review of

Prince Alfred Residential Care Home

from Anne C (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is extremely happy in Prince Alfred Care Home, staff, carers, cook, domestics, and office staff are absolutely fantastic, showing care, love and understanding to my mum. Best decision I've made for my mum putting her there.
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Review of

Prince Alfred Residential Care Home

from Paul H (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my Dad into the Care Home in December, and it was a big upset at the time, the decison to move him in and also being around Christmas time too, but the staff were great from day one. It has taken a bit of time and there are still a few teething issues with my Dad (not the home) but he has settled
now and understands he needs 24 hour care that the home are giving him. The home is great, the staff are always really great with us, and have been very welcoming and kind to us as a difficult time, helping not only my Dad but also us too dealing with what comes with care home moves. Can't thank them enough, they have been brilliant with him.
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Review of

Prince Alfred Residential Care Home

from Chaddy M (Friend of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alfie Care Home is absolutely brilliant. The staff are all incredibly kind, helpful, and genuinely caring. Nothing is ever too much trouble, and they always go the extra mile to make residents feel comfortable, safe, and well looked after. You can really tell they take pride in what they do, and it
shows in the atmosphere of the home. I couldn't speak highly enough of the team - they're all fantastic.
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Review of

Prince Alfred Residential Care Home

from Tara O (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care and loving, friendly staff. Everyone stops to say hello or have a laugh as they pass.
Clean, bright and fresh environment. Clothes are always freshly washed.
The food is lovely! Also nice snacks in the afternoon.
Looking forward to spring time to spend time in the garden!
Thank
you everyone at Prince Alfred :-)
Reply from Jacob Hardie, Design and Marketing Assistant at Prince Alfred Residential Care HomeThank you for sharing such kind feedback. It's wonderful to hear the welcoming atmosphere, freshly prepared meals and bright surroundings are making a positive difference. We're delighted you're looking forward to enjoying the garden as the seasons change. Your words mean a great deal to the whole team.
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Review of

Ridgewood Court Residential Care Home

from Mark W (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for nearly 3 years. The staff have been wonderful - very caring and pleasant at all times. Mum had a fall about a year ago and was admitted to hospital. Two of the staff wouldn't leave her side until she was safely in the ambulance. I will never forget their kindness!
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for sharing such heartfelt feedback. It means so much to know your mother has felt cared for throughout her time with us. We truly value your trust in us.
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Review of

Ridgewood Court Residential Care Home

from J M (Respite Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the second time in a few months, I went into Ridgewood Court for respite care. I was admitted on the evening of my operation, and stayed for a month. I received excellent care, and slowly recovered my confidence thanks to the encouragement I was given. I cannot praise the staff too highly. They
were so patient and kind. I would recommend this care home to anyone in need of short term or long term care. Like the staff, the residents are also a wonderful group of people whose company I enjoyed. The overall atmosphere is first class, and I am grateful to management, staff and residents alike
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for sharing such a wonderful review. We're delighted to hear that your experience at Ridgewood Court helped you feel supported and regain confidence during your recovery. It's heartening to know our team's patience and kindness made a positive difference, and that you enjoyed the welcoming atmosphere and companionship of our residents.
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Review of

Prince Alfred Residential Care Home

from Jimmy H (Friend of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is our first experience with a care home and My friend is well looked after & always clean and well presented. He also seems very happy there. Staff are always welcoming with a smile on their face.
Reply from Jacob Hardie, Design and Marketing Assistant at Prince Alfred Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear your friend feels happy and well cared for. Our team takes great pride in creating a welcoming environment, so it's wonderful to know this shines through. Your kind words mean a lot to us.
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Review of

Willow Gardens Residential and Nursing Home

from Denise J (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum stayed at Willow Gardens for a year, and the care she received was incredible, from the manager, nurses, carers, catering team, to the wonderful ladies in the laundry. In her final days, the staff went above and beyond for her and provided amazing support for us as a family. We are deeply grateful
to everyone at Willow Gardens.
Reply from Jacob Hardie, Design and Marketing Assistant at Willow Gardens Residential and Nursing HomeThank you so much for your heartfelt words. It means a great deal to know that your mum felt so well cared for and supported during her time with us. We're truly honoured to have been part of her journey and to have been able to support your family in her final days. Your appreciation will be shared with the whole team at Willow Gardens.
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Review of

Ridgewood Court Residential Care Home

from A P (Friend of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very, very good care home, very clean, good facilities for residents. Helpful and polite staff at every visit.
Reply from Jacob Hardie, Design and Marketing Assistant at Ridgewood Court Residential Care HomeThank you for your lovely review! We're so pleased you've found the care home clean, well-equipped, and our staff helpful. Your feedback is truly appreciated!
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Review of

Prince Alfred Residential Care Home

from J B (Niece of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt recently made the decision that she could no longer live independently and wanted to move into full time residential care. We do not live locally and as such took advice from her friends and neighbours as to finding a suitable home for her. Prince Alfred was by far the most recommended home
and as such was the first home we looked at . We were impressed with the warm welcome my aunt received when she moved in. She has settled in well - the staff seem very caring and work hard to ensure the residents are safe and happy.
Reply from Jacob Hardie, Design and Marketing Assistant at Prince Alfred Residential Care HomeThank you for your kind review. We're so pleased your aunt felt welcomed and has settled in comfortably. It's wonderful to hear that our team's care and commitment have made a positive impression. We truly appreciate your trust in us.
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Awards / Recognitions (12)

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