Sanctuary Care Ltd in Somerset | 2 Care Homes

Review of
The Winsor Nursing Home
from L J (Friend of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

No problems, no worries, 'bloody marvellous'. As a friend of a resident I would say it is so nice to see my friend starting to enjoy life again. The staff are very attentive and he is very well cared for. He feels safe & secure & enjoys seeing all the staff who provide his care, meals, cleaning - everything.

He is very grateful.

Reply from Fae Doherty, Senior Marketing Officer at The Winsor Nursing Home

Thank you so much for your kind words. It's wonderful to hear that your friend is feeling safe, supported, and happy at The Winsor.

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Review of
The Rosary Nursing Home
from Carole D (Daughter of Resident) published on 19 August 2025

Submitted via Website • Report

Overall Experience

Mum only spent 10 months at The Rosary and whilst she was quite agitated when she first moved in, she did settle and always seemed calm and relaxed when I visited her. The staff there were lovely and genuinely caring and mum always spoke very highly of them. Although mum didn't like to socialise the

communal areas were bright and welcoming and I often saw activities going on. I would like to thank everyone for taking such good care of mum during the last months of her life and for being so supportive and sympathetic at the end.

Reply from Fae Doherty, Senior Marketing Officer at The Rosary Nursing Home

Thank you so much for your thoughtful message. We're truly grateful that your mum felt calm and cared for during her time at The Rosary. It means a great deal to know that our team's compassion and support made a difference, especially in her final months. We'll make sure your kind words are shared with everyone who helped care for her, they'll be deeply appreciated.

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Review of
The Winsor Nursing Home
from Norman A (Brother of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

So grateful to the home for accepting our brother into their care. It enabled close friends and family to visit him on a daily basis. He could want for no better care and compassion from everyone at the home. We were happy knowing that at his passing staff were on hand and he didn't pass alone. A heartfelt

thanks to you all.

Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you so much for your kind and touching words. We are truly honoured to have had the opportunity to care for your brother and to support your family and friends during such an important time. Your appreciation means a great deal to our team, and we will be sure to share your message with everyone here.

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Review of
The Winsor Nursing Home
from K M (Daughter of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience

Dad is very well looked after. The staff always talk to him and ensure he is comfortable. He has a lovely big room with nice views. The food is plentiful and of a high standard. The staff monitor Dad's food and drink intake and give him his medication in a timely manner. The staff are friendly and welcoming

to all visitors. We are very satisfied with The Winsor Nursing Home and believe Dad is in a safe, caring, professional environment.

Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you for your lovely review. We're so pleased to hear your dad is happy and well cared for at The Winsor Nursing Home. Your kind words about our staff, the environment, and the care we provide mean a great deal to us. We're grateful for your trust and support.

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Review of
The Winsor Nursing Home
from K R (Respite Resident) assisted by family/friend published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

I had a lovely respite at the home. The staff were very hospitable. Look forward to seeing everyone again soon.

Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you for your lovely review! We're so glad you enjoyed your stay and look forward to welcoming you back soon.

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Review of
The Winsor Nursing Home
from Janet D (Daughter of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff are always cheerful and caring. My mum has been a resident there for the last 3 years and is happy and settled. She loves joining in the activities and enjoys the food, especially the cakes she has every afternoon.
It gives me great peace of mind to know that she is well looked after and

safe. The staff report any concerns they have about her health immediately; this is a great comfort.

Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you so much for your lovely review. We're delighted to hear your mum feels happy and settled, and that she enjoys the activities and afternoon cakes! It means a lot to know we're giving you peace of mind.

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Review of
The Rosary Nursing Home
from Patrick L (Husband of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience

Without exception, all the staff are helpful and caring. I know that my darling is being cared for

Reply from Jacob Hardie, Design and Marketing Assistant at The Rosary Nursing Home

Thank you so much for your kind words. We're truly grateful to know you feel supported and reassured.

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Review of
The Rosary Nursing Home
from Brian L (Husband of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

I AM VERY PLEASED WITH THE WAY MY WIFE IS LOOKED AFTER. THE STAFF IS VERY PLESANT AND ALWAYS GREET ME WITH A SMILE.THE ROSARY ALWAYS SMELLS FRESH AND CLEAN.I HAVE NO COMPLAINTS.WHEN I HAVE ASKED THE STAFF FOR ANYTHING THEY ARE ALWAYS ACCOMADATING.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your kind words. We're so pleased to hear that your wife is so well cared for and that you feel welcomed by our staff. Your feedback means a lot, and we're glad you've had such a positive experience with us.

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Review of
The Rosary Nursing Home
from G C (Son of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Overall I am very happy with the care and accommodation provided for my mother. Initially one activity day care provided which soon increased to two days. Mum was then admitted for respite for several weeks. Unfortunately Mum was assessed as requiring residential dementia which according to social worker

The Rosary Nursing Home did not meet the criteria hence funding would not be granted. Reluctantly alternative care home was sought and found.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for sharing your experience. We truly appreciate your kind words about the care your mother received during her time with us. We wish her well in her new home and thank you for taking the time to write this review.

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Review of
The Winsor Nursing Home
from L F (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum recently moved into The Winsor, which is in a great location near the seafront. Staff have been welcoming and kind from day one. My mum has a lovely bright room which she has personalised with ornaments and pictures. She is enjoying eating lunch with others in the dining room and being able to

have a shower and get her hair done. Winsor has a calm atmosphere and is warm and friendly to residents and their visitors.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for sharing this lovely review. It's wonderful to hear that your mum has settled into the home so well. Your kind words about the team highlight what makes The Winsor so special - thank you for expressing your appreciation.

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Review of
The Winsor Nursing Home
from Dionne J (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Lovely and clean nursing home. Friendly and informative staff and professional. Very facilitating to my dad's needs. Friendly welcome. I have put good for facilities due to some rooms visited could do with updating, not my dad's room we chose that's lovely, but others we looked at.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at Winsor. We're delighted to hear that you're happy with the care and support your dad receives. We appreciate your feedback on the bedrooms - we redecorate rooms on a rolling basis and are pleased to say we will be refreshing some more next month. If there's anything else we can do, please let us know.

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Review of
The Winsor Nursing Home
from D J (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

Highly recommend - my father has recently arrived for a visit. Very smooth arrangements from start to finish (his arrival). Staff always welcoming and friendly. Very clean and professional. Very friendly atmosphere, a real 'home from home'. Thank you all.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at Winsor. We're delighted to hear that your father's visit went smoothly and that you felt so happy with his respite experience. We look forward to welcoming you both again if you need us in the future.

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Review of
The Winsor Nursing Home
from June P (Daughter-in-law of Resident) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with care given and home.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at The Winsor. We're delighted to hear that you're so pleased with the care and the home. Your feedback is so important, and we will be sure to share it with the team, thank you.

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Review of
The Winsor Nursing Home
from S E (Friend of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

The Winsor is very comfortable, warm and friendly. Good, calm atmosphere, good food and helpful staff. Resident very recently moved there. Well cared for and good communication with visitors and any requirements for resident, who has settled in well.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind review. We're so pleased to hear that your friend has settled in well at The Winsor and that you've found the atmosphere, care, and communication to be so positive. Providing a comfortable and welcoming environment is our top priority, and it's wonderful to know our efforts are appreciated, thank you.

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Review of
The Winsor Nursing Home
from J P (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother's care has been exceptional, she is bedridden and yet she is encouraged to get involved in any of the activities. She is a loner and prefers her own company, she only likes visitors who she knows, someone has been visiting occasionally and she finds it difficult to talk to them as she doesn't

know them and has nothing in common with them.

Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words about the care your mother has been receiving at The Winsor. we're delighted to hear it has been exceptional. We understand how important it is to respect her preferences and ensure she feels comfortable. If there's anything we can do to further support her, please don't hesitate to let us know. Her happiness and well-being are our top priorities.

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Review of
The Rosary Nursing Home
from Paul M (Son-in-law of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

We thought that the dinner was very nice we had a great day, thanks, what more do you want us to say? Mum looked very good. Tell the member of staff on the front door to cheer up, very rude, looks like she didn't want to be there, everyone else was absolutely fantastic. Great day, many thanks.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your feedback. We're so glad you enjoyed the day and found everything else fantastic, including how good your mum looked. We're very sorry to hear about your experience with the staff member at the front door. Please be assured that this is out of character for our staff, and we'll be sure to feed this back to management. Your comments are appreciated and help us to continually improve. Thank you again!

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Review of
The Rosary Nursing Home
from A W (Daughter of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

I would just like to say what a wonderful afternoon my sister, auntie and I had with my lovely mum at the Christmas dinner, such lovely food and attentive staff, thank you all so much for giving us that time to have that special meal together.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your kind words for the staff at The Rosary. We're delighted you had a wonderful afternoon enjoying the Christmas dinner with your mum. It's our pleasure to provide those special moments for families. Thank you for your appreciation.

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Review of
The Rosary Nursing Home
from Hilary B (Wife of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

We had an excellent Xmas lunch with my husband on the 11th, a lovely friendly atmosphere. Full of admiration for the staff and very much appreciate their hard work.
Well done, especially to the chef and kitchen staff producing so many excellent meals!!

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your lovely feedback for our team at The Rosary. We're thrilled you enjoyed the Christmas lunch and the warm atmosphere. Your kind words mean so much to our team, especially the chef and kitchen staff. Thank you for your appreciation.

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Review of
The Rosary Nursing Home
from Sarah B (Daughter of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

I cannot recommend The Rosary Nursing Home highly enough! From the moment my mum arrived, it was clear this is not just a care facility but a true home where residents are treated with dignity, kindness and respect. The staff are compassionate, attentive and always go the extra mile to ensure every

resident feels comfortable and valued.
They took the time to learn my mum's preferences and quirks, greatly enhancing her quality of life. The facilities are clean, welcoming and designed with comfort and safety in mind, offering everything from a beautiful garden to cosy communal areas. The meals are nutritious, delicious and tailored to dietary needs. My mum loves the meals. To anyone seeking exceptional care with dignity and joy, I wholeheartedly recommend The Rosary.
A helpful tip: label all clothing, as items may get mixed up. Clip-on name tags are a great solution.
Thank you to the entire team for bringing peace of mind for me and happiness to my mum's life.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your glowing review and heartfelt recommendation for The Rosary. We're so pleased to hear your mum feels so happy with us and that you have such peace of mind. Thank you for your trust and kind words, they mean the world to our team who will be very proud to read your comments.

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Review of
The Rosary Nursing Home
from Susan A (Daughter of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

The Rosary Nursing Home is lovely and friendly. They look after my mum very well and she is happy in their care. Myself and Dad had Christmas lunch today which was lovely and such a nice thing to do to be able to spend it with Mum.
My family and I would like to thank the staff for all their hard work

and dedication for looking after Mum.

Reply from Kate Yates, Communications and Content Specialist at The Rosary Nursing Home

Thank you for your wonderful feedback for our devoted team. We're delighted you enjoyed Christmas lunch with your parents and that your mum is so happy in our care. Your kind words mean so much to our team at The Rosary, thank you.

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Care Homes Owned by Sanctuary Care Ltd in Somerset

Sanctuary Care Ltd Locations in Somerset (2)

Sanctuary Care Ltd Reviews in Somerset (149)

The Winsor Nursing Home

The Rosary Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Winsor Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

The Rosary Nursing Home

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