Care Homes Owned by Sanctuary Care Ltd in West Midlands
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Sanctuary Care Ltd are showing below.
View the details of all 95 locations (with 6998 reviews) owned by Sanctuary Care Ltd
Sanctuary Care Ltd Locations in West Midlands (9)
Bartley Green Lodge Residential Care Home
10
129 reviews
137 Field Lane, Bartley Green, Birmingham B32 4ER
"This is an excellent care home with lovely staff and care home manager. The residents and relatives are treated with a lot of respect…" Read all 129 reviews
Location Type Care Home
Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents. They support them to have an active role to play in how their home is run.… Read more about Bartley Green Lodge Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 47 Rooms
- from £1,167 / week
Redhill Court Residential Care Home
9.9
116 reviews
77 Nearhill Road, Kings Norton, Birmingham B38 8JU
"I have found the staff and care given at Redhill court has been excellent. During an emergency they took my Mom in offered immense support…" Read all 116 reviews
Location Type Care Home
Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges. The team, many… Read more about Redhill Court Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 66 Rooms
- from £1,333 / week
Lammas House Residential Care Home
9.9
76 reviews
Lammas Road, Coundon, Coventry CV6 1QH
"My mum has just spent 5 weeks at Lammas House for a short term care stay. Everyone at this particular care home understand the word 'care'.…" Read all 76 reviews
Location Type Care Home
The team at Lammas House are proud to be a CQC Outstanding rated home in Coventry (January 2019), and when you visit you can see why. Passionate about enriching the lives of their residents, many of the staff have been with the home for over ten years. Providing… Read more about Lammas House Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 23 Rooms
- from £1,270 / week
Castlecroft Residential Care Home
9.9
113 reviews
Castle Road, Weoley Castle, Birmingham B29 5HF
"Castlecroft provides a caring, friendly and joyful environment for all - residents, staff and relatives alike. It is such a pleasure to…" Read all 113 reviews
Location Type Care Home
Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family. There are resident ambassadors, who have active roles to play in how the home is run, from helping… Read more about Castlecroft Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 64 Rooms
- from £1,128 / week
Lime Tree Court Residential Care Home
9.9
122 reviews
108 Ettingshall Road, Bilston WV14 9UG
"My mom moved into Line Tree Court in June a day before her 95th birthday. She has advanced dementia and can't really do anything for…" Read all 122 reviews
Location Type Care Home
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks. There are some fabulous activities… Read more about Lime Tree Court Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 60 Rooms
- from £1,161 / week
Highcroft Hall Residential Care Home
9.8
67 reviews
Old Fallings Lane, Bushbury, Wolverhampton WV10 8BU
"My brother went to stay at Highcroft Hall following a stay in hospital. His previous supported living placement had broken down and he was…" Read all 67 reviews
Location Type Care Home
At Highcroft Hall the team, several of whom have been with the home for around 10 years, are devoted to enriching the lives of their residents. They support them to have an active role to play in how their home is run, giving them a true sense of belonging… Read more about Highcroft Hall Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Visual / Hearing Impairment
- 52 Rooms
- from £1,103 / week
Briarscroft Residential Care Home
9.8
88 reviews
27 Packington Avenue, Shard End, Birmingham B34 7PB
"Although mom has only been at Briarscroft for a few months, I feel she is receiving excellent care and being very well looked after. The…" Read all 88 reviews
Location Type Care Home
Briarscroft has a team who are passionate about enriching the lives of their residents, with activities and experiences which bring them joy. Providing residential and dementia care, they also offer respite care breaks. The community are embraced… Read more about Briarscroft Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 66 Rooms
- from £1,159 / week
East Park Court Residential Care Home
9.7
70 reviews
29 Holloway Street, Bilston, Wolverhampton WV1 2SY
"My mom has been at East Park Court since March 2025 the care she has received is outstanding. The home has a lovely feel to it, all the…" Read all 70 reviews
Location Type Care Home
The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance. The residents have an active role to play in how their… Read more about East Park Court Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 44 Rooms
- from £1,116 / week
The Beeches Residential Care Home
9.6
148 reviews
Frankley Beeches Road, Northfield, Birmingham B31 5NJ
"My Mother has Dementia and has been a resident of the Beeches since 2019. Her Dementia and her mobility have both deteriorated greatly in…" Read all 148 reviews
Location Type Care Home
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run. Providing residential, dementia and respite… Read more about The Beeches Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 56 Rooms
- from £1,178 / week
Sanctuary Care Ltd Reviews in West Midlands (929)
9.7
Sanctuary Care Ltd has a Group Review Score of 9.7 (9.689) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.
Review of
Redhill Court Residential Care Home
from C H (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the care provided for my mother at Redhill Court Residential Care Home. Generally I have found the staff friendly and caring. I am glad that a new activities person has been appointed because I think it is beneficial for the residents and enjoyable as well.
Reply from Jacob Hardie, Design and Marketing Assistant at Redhill Court Residential Care Home
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Review of
The Beeches Residential Care Home
from Elaine J (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother has Dementia and has been a resident of the Beeches since 2019. Her Dementia and her mobility have both deteriorated greatly in that time requiring a change in her care needs. The staff have met this challenge and are always lovely to Mum, they have become like family to her. I know that
when she was in hospital last year she became quite withdrawn and seemed really pleased to back at the Beeches.
Until a few months ago there was a lot of musical entertainment, dancing and exercises for the residents and although Mum cannot take part I think she enjoyed watching the other residents enjoying themselves. It would be good if these activities could be restored.
I would like to thank the staff for all they do for Mum, it is very much appreciated.
Until a few months ago there was a lot of musical entertainment, dancing and exercises for the residents and although Mum cannot take part I think she enjoyed watching the other residents enjoying themselves. It would be good if these activities could be restored.
I would like to thank the staff for all they do for Mum, it is very much appreciated.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
The Beeches Residential Care Home
from Paul B (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very happy with the care my mother receives at the Beeches, the staff are great and always keep me informed of any health issues she has. I always recommend the home when asked where and how my mom is.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
Highcroft Hall Residential Care Home
from Margaret C (Sister of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother went to stay at Highcroft Hall following a stay in hospital. His previous supported living placement had broken down and he was having many falls. Since being at Highcroft Hall his physical and mental health has improved. The care staff and management are all very approachable and deal with
any concerns/requests straight away. My brother has settled in very well and feels at home. It is a huge weight off my shoulders knowing he feels happy and safe in his surroundings with staff who care and support him with dignity and respect. Thankyou.
Reply from Jacob Hardie, Design and Marketing Assistant at Highcroft Hall Residential Care Home
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Review of
East Park Court Residential Care Home
from Julie W (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mom has been at East Park Court since March 2025 the care she has received is outstanding. The home has a lovely feel to it, all the staff are friendly and always professional. The management is excellent keeping the home running perfectly. There are always activities that keep the residents entertained
and encourage them to join in keeping their minds and bodies active and everyone even gets a Birthday cake and gift. it's just the things they do here that goes above and beyond that make it so special. My mom's health and wellbeing has improved so much she is so happy here. A big thank you to a wonderful team.
Reply from Jacob Hardie, Design and Marketing Assistant at East Park Court Residential Care Home
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Review of
The Beeches Residential Care Home
from L P (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to take this opportunity to thank all the team. Nothing is to much trouble and is a really fun place to be where residents feel they have another family. My Mum has been here over 2 years now and was the hardest decision the family had to make, through the help and support of this home
made everything so so much easier and mum soon settled in. Keep doing what your doing thank you xxxxx
5 star all the way
5 star all the way
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
The Beeches Residential Care Home
from Louise T (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mom became a Beeches resident in May 2025. I have been so pleased with the level of care and sense of community at Beeches. Mom is so well looked after with so much kindness. Mom is involved in activities to keep her engaged and involved. Thank you Beeches team
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
The Beeches Residential Care Home
from Elizabeth B (Granddaughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My great grandmother had been a resident at the care home for a couple of years, up until her sad death on 20th October.
Nan had dementia and sadly declined quite rapidly. The staff at the Beeches have always been incredible. They became like family to us and treated our wonderful Nan Win with such
Nan had dementia and sadly declined quite rapidly. The staff at the Beeches have always been incredible. They became like family to us and treated our wonderful Nan Win with such
care and compassion. They kept us updated on every aspect of Nan's care.
They were particularly wonderful during Nan's last couple of days. My Nan and Mum stayed overnight on one of the days just before Nan's passing and they could not have done enough. They made sure my Mom and Nan had food, drinks and a comfortable place to rest. They provided so much reassurance and support to us during the most difficult days. They are angels on earth and deserve all of the love and respect and thanks in the world. We simply don't have enough words to express our gratitude. Nan didn't recognise us at the end but she sure knew who her friends (the staff) were at the home and we cannot thank you enough.
They were particularly wonderful during Nan's last couple of days. My Nan and Mum stayed overnight on one of the days just before Nan's passing and they could not have done enough. They made sure my Mom and Nan had food, drinks and a comfortable place to rest. They provided so much reassurance and support to us during the most difficult days. They are angels on earth and deserve all of the love and respect and thanks in the world. We simply don't have enough words to express our gratitude. Nan didn't recognise us at the end but she sure knew who her friends (the staff) were at the home and we cannot thank you enough.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
The Beeches Residential Care Home
from Rob L (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We looked at a fair few homes in roughly a 5 mile radius whilst looking for dad. The Beeches was the last one we viewed after not being too impressed with the previous ones.
It was an instant winner with both Frankie and Conner making us feel that this was the place for dad.
As soon as we walked
It was an instant winner with both Frankie and Conner making us feel that this was the place for dad.
As soon as we walked
in you could feel that this was a place where people genuinely cared.
Dad always says that everyone is lovely and that he feels safe there. He really enjoys the food and takes part in the activities. 10/10.
Dad always says that everyone is lovely and that he feels safe there. He really enjoys the food and takes part in the activities. 10/10.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
The Beeches Residential Care Home
from Joanne W (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We had both my mum and dad at the beeches - mum for dementia care and dad in residential. Unfortunately my dad passed in January leaving mum there. As much as we know mum is safe, warm and well fed at the beeches, we feel that there are not enough activities for the dementia patients to keep them occupied
- more so for those with not severe dementia. We hoped there would be a little more on offer in way of distraction for her. I have mentioned this and been assured this will happen. My aunt stayed there fir a month as a resident whilst mum was getting over dad passing, and she also mentioned that there wasn't a lot of activities going go on for the dementia patients. Just hoping this resolves as the staff in the home are all so lovely and we are all made to feel welcome visiting g there. One BIG disappointment is the WiFi. Mum isn't able to FaceTime her family from her room due to the WiFi cutting her off. Again, we have spoken to the staff and hope this can be resolved soon!!
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Review of
The Beeches Residential Care Home
from S S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I flew out from USA to be with my mom and my family after my father passed. I spent a lot of time with mom in the home and I must say that I really missed it when I left to go back home. The care staff were wonderful, the manager is very responsive when addressed and the place itself is lovely and
homey. The only complaint I may have is the food, it wasn't very appetizing and my mom often will complain. I realize in an institution like the beeches that they have to please many people and not all will like the food, but it could be improved upon. Other than that and the terrible WiFi connectivity which severely restricts my ability to communicate with my mom, I have only good things left to say.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
East Park Court Residential Care Home
from Sharon B (Daughter-in-law of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at East Park are dedicated, caring and friendly they go above and beyond for all the residents. The management are always there to listen to residents and families and are very helpful. East Park is a very clean home the food is all home cooked and plentiful. My mother in law loves living
there it is as she says "its my home " which is very pleasing for us . I would recommend East Park 100%
Reply from Jacob Hardie, Design and Marketing Assistant at East Park Court Residential Care Home
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Review of
Highcroft Hall Residential Care Home
from Nigel B (Son of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The ongoing care that my mother receives is second to none. The staff and management are friendly and will always keep me in touch on the phone or when I visit.
I am happy that Mom is always content and there are always plenty of activities to keep her occupied and the occasional trip out.
Many
I am happy that Mom is always content and there are always plenty of activities to keep her occupied and the occasional trip out.
Many
thanks for all the care and support.
Reply from Jacob Hardie, Design and Marketing Assistant at Highcroft Hall Residential Care Home
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Review of
East Park Court Residential Care Home
from Sonya P (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mom has been a resident since Nov 2024. I cannot rate East Park enough. The care compassion my mom receives from all members of staff is outstanding. Nothing is too much trouble. Also I have had so much support from them too. I would highly recommend the home to others
Reply from Jacob Hardie, Design and Marketing Assistant at East Park Court Residential Care Home
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Review of
Highcroft Hall Residential Care Home
from H G (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
my mother has been staying there over 12
Months and every time I visit which is
At least 4 times a week she is always
Comfortable, to be honest she looks healthier than she did prior to her stay physically.
Nothing is ever any bother for the staff , from when you walk in it's always immaculately
Months and every time I visit which is
At least 4 times a week she is always
Comfortable, to be honest she looks healthier than she did prior to her stay physically.
Nothing is ever any bother for the staff , from when you walk in it's always immaculately
clean , all the staff are always very helpful.
It gives me great comfort that she is iwell looked after.
It gives me great comfort that she is iwell looked after.
Reply from Jacob Hardie, Design and Marketing Assistant at Highcroft Hall Residential Care Home
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Review of
Highcroft Hall Residential Care Home
from Michelle D (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We will be forever grateful to all the wonderful people that work so tirelessly here. It is probably the hardest decision I have ever made to seek care for my mum when we could no longer cope but I can honestly say this place is genuinely a sanctuary that picked us up at our lowest ebb and is a safe
haven where mum is happy and is flourishing . From the minute we walked in Sean & all his team were fantastic supporting both mum & myself through the process, making the transition easier to cope with. The accommodation is spotless, food fantastic and there is always something going on to keep the residents busy. Sean and the team are to be highly commended for what they have managed to achieve here.
Reply from Jacob Hardie, Design and Marketing Assistant at Highcroft Hall Residential Care Home
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Review of
Highcroft Hall Residential Care Home
from P B (Wife of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are all very welcoming and extremely helpful and always available if and when l need to talk to them
The staff supported his transition to your care home at such a really difficult time for me and him
He is now settled and safe in your care which makes it easier for me to come to terms with
The staff supported his transition to your care home at such a really difficult time for me and him
He is now settled and safe in your care which makes it easier for me to come to terms with
what has happened.
Reply from Jacob Hardie, Design and Marketing Assistant at Highcroft Hall Residential Care Home
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Review of
Castlecroft Residential Care Home
from Debbie B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Castlecroft provides a caring, friendly and joyful environment for all - residents, staff and relatives alike. It is such a pleasure to visit and a very uplifting place to be. The staff deserve recognition for their hard work and the excellent standard of care provided. Nothing is too much trouble and
the friendly, positive atmosphere ie evidenced by seeing staff come in on their days off, as they feel so much part of the Castlecroft 'family'. This care home is very well led and staff retention high - which tells its own story. Castlecroft is a big part of the community and many local people volunteer at the home. It sets the benchmark for excellence in care and we feel very lucky to have our relatives there. Well done to all - we are so grateful for all that you do!
Reply from Jacob Hardie, Design and Marketing Assistant at Castlecroft Residential Care Home
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Review of
The Beeches Residential Care Home
from Christine W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is amazing. Spotlessly clean. Great food. The carers are some of the best people I have ever met. Kind, considerate and loving towards my mother. Myself and my family are welcomed into the home as family members. I don't know how to thank them for the care and love they give to my mother.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home
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Review of
Redhill Court Residential Care Home
from T M (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff and care given at Redhill court has been excellent. During an emergency they took my Mom in offered immense support not only to my mom but also the family. My mom has been there since January and the care is 2nd to none that she receives.the staff are very caring and understanding
of her needs and offer great support to the family also. I will be forever grarefull to them for making such a difficult time so much more bearable and the love and care they show to Mom.
Reply from Jacob Hardie, Design and Marketing Assistant at Redhill Court Residential Care Home
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Awards / Recognitions (11)
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