Care Homes Owned by Sanctuary Care Ltd in West Midlands

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in West Midlands

Only the locations & reviews in West Midlands for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 6817 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in West Midlands (9)

 
9 Care Homes owned by Sanctuary Care Ltd in West Midlands
Redhill Court Residential Care Home

77 Nearhill Road, Kings Norton, Birmingham B38 8JU 

9.9 113 reviews
"Words fail me for how full of praise and gratitude I am and have for the entire staff at Redhill Court. My dad has only been here for just…"   Read all 113 reviews
Location Type Care Home

Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges. The team, many… Read more about Redhill Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms from £1,333 / week
Bartley Green Lodge Residential Care Home

137 Field Lane, Bartley Green, Birmingham B32 4ER 

9.9 129 reviews
"This is an excellent care home with lovely staff and care home manager. The residents and relatives are treated with a lot of respect…"   Read all 129 reviews
Location Type Care Home

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents. They support them to have an active role to play in how their home is run.… Read more about Bartley Green Lodge Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 47 Rooms from £1,167 / week
Lammas House Residential Care Home

Lammas Road, Coundon, Coventry CV6 1QH 

9.9 76 reviews
"My mum has just spent 5 weeks at Lammas House for a short term care stay. Everyone at this particular care home understand the word 'care'.…"   Read all 76 reviews
Location Type Care Home

The team at Lammas House are proud to be a CQC Outstanding rated home in Coventry (January 2019), and when you visit you can see why. Passionate about enriching the lives of their residents, many of the staff have been with the home for over ten years. Providing… Read more about Lammas House Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • 23 Rooms from £1,270 / week
Castlecroft Residential Care Home

Castle Road, Weoley Castle, Birmingham B29 5HF 

9.9 107 reviews
"My review isn't just about May 2025 it includes from the day my father first went into the home in March 2024. You belong to the family…"   Read all 107 reviews
Location Type Care Home

Castlecroft is a special place, where the team, residents and their loved ones work together to create a happy home that feels like an extended family. There are resident ambassadors, who have active roles to play in how the home is run, from helping… Read more about Castlecroft Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 64 Rooms from £1,128 / week
Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG 

9.9 121 reviews
"My mom is very happy, when I ask her she will say. "They are good here " the food is really good. I know she is safe in the home. I visit…"   Read all 121 reviews
Location Type Care Home

The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks. There are some fabulous activities… Read more about Lime Tree Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 60 Rooms from £1,161 / week
Briarscroft Residential Care Home

27 Packington Avenue, Shard End, Birmingham B34 7PB 

9.8 88 reviews
"Although mom has only been at Briarscroft for a few months, I feel she is receiving excellent care and being very well looked after. The…"   Read all 88 reviews
Location Type Care Home

Briarscroft has a team who are passionate about enriching the lives of their residents, with activities and experiences which bring them joy. Providing residential and dementia care, they also offer respite care breaks. The community are embraced… Read more about Briarscroft Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms from £1,159 / week
The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ 

9.5 142 reviews
"Both my parents moved to The Beeches in February of this year after living in the same house for over 60 years. Due to Dads dementia and…"   Read all 142 reviews
Location Type Care Home

The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run. Providing residential, dementia and respite… Read more about The Beeches Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 56 Rooms from £1,178 / week
East Park Court Residential Care Home

29 Holloway Street, Bilston, Wolverhampton WV1 2SY 

9.5 69 reviews
"My mother-in-law is so happy at East Park Court she always has a smile on her face. The care she receives is second to none, she recently…"   Read all 69 reviews
Location Type Care Home

The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance. The residents have an active role to play in how their… Read more about East Park Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 44 Rooms from £1,116 / week
Highcroft Hall Residential Care Home

Old Fallings Lane, Bushbury, Wolverhampton WV10 8BU 

9.3 63 reviews
"My Mom recently passed in Highcroft after being with them for over 8 years. I want to praise the care and support she received during her…"   Read all 63 reviews
Location Type Care Home

At Highcroft Hall the team, several of whom have been with the home for around 10 years, are devoted to enriching the lives of their residents. They support them to have an active role to play in how their home is run, giving them a true sense of belonging… Read more about Highcroft Hall Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 52 Rooms from £1,103 / week

Sanctuary Care Ltd Reviews in West Midlands (908)

9.7
Sanctuary Care Ltd has a Group Review Score of 9.7 (9.665) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

Overall Experience

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Review of

The Beeches Residential Care Home

from C M (Daughter of Resident) published on 11 August 2025
Overall Experience  Overall Experience 2.0 out of 5

For over two years, this was dad's "home" for dementia care-unfortunately, not a good experience. On arrival, no one greeted us or handled discharge papers. After 90 minutes, we went to his room ourselves. It was filthy, with an unmade bed and belongings from the previous resident. No apologies, no
management, and we had to clean and settle him ourselves. This lack of care continued. After a fall, dad was hospitalized for over 3 weeks. We gave notice, yet the home never checked in-not even a well-wish. The only prompt response was the final bill. With Sanctuary Care, you're just a transaction. Staff showed minimal interest in residents; dad had 4 regular visitors-many residents had none. The new manager is trying hard, but it's unclear if she's supported. If we had POA earlier, we'd have moved him long ago. Thankfully, dad's now in a far better facility where he's truly cared for. We do not recommend The Beeches for dementia care.

Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home

We are truly sorry to hear that you feel your father's time with us did not meet the usual standards of care and compassion that we are so proud to provide. Your feedback is invaluable to us and we understand how important it is for families to feel confident and reassured in the care their loved ones receive. Again, are so sorry that we fell short. We appreciate your recognition of our manager's efforts and we are committed to supporting the wider team in making meaningful improvements. We're glad to hear your father is now well settled in another home and if you do have any further feedback for us, our team would really like to hear from you.

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Review of

Lime Tree Court Residential Care Home

from Christina H (Daughter of Resident) published on 10 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mom is very happy, when I ask her she will say. "They are good here " the food is really good. I know she is safe in the home. I visit once a week. The staff always have time for me if I have a question. The activities in the home are amazing. They get all the residents involved . What ever event/topic
is happening they will get involved. Olympics, pride you name it they will replica. We recently did a sponsored walk for the home this was a good chance to get involved.

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you for your lovely review. We're so pleased to hear your mom is happy and feels safe with us. It's great to know she enjoys the food and activities, and that you feel supported during your visits. Your kind words mean a lot to our team!

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Review of

Briarscroft Residential Care Home

from Susan M (Daughter of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Although mom has only been at Briarscroft for a few months, I feel she is receiving excellent care and being very well looked after. The carers are great at doing their job and mom is very happy in their company. She loves socialising and gets great enjoyment from taking part in all the activities.

Reply from Jacob Hardie, Design and Marketing Assistant at Briarscroft Residential Care Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mom is settling in well at Briarscroft and that she's enjoying the care and companionship of our dedicated team. Your trust means a great deal to us, and we're here to ensure she continues to feel happy, safe, and well cared for every day.

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Review of

Lime Tree Court Residential Care Home

from D C (Son of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to Lime Tree Court from hospital under emergency powers during Covid without reference to the family. She will have been there 5 years this November.
She has been incredibly lucky! The purpose built facility works well and provided the ability to increase the level of care for her
as required in the last year
The staff are excellent from management downwards providing a warm, friendly, caring environment
My mother is very comfortable knowing she is in a safe and secure place where all her needs are catered for

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you so much for your heartfelt review. We're truly honoured to have been entrusted with your mother's care, especially during such a challenging and uncertain time. It means a great deal to hear that she has felt safe, comfortable, and well-supported throughout her time at Lime Tree Court. We're proud of our dedicated team and the purpose-built environment we've created, and it's incredibly rewarding to know that these have made a positive difference in your mother's life. Your kind words about our staff and the care they provide will be shared with the entire team-they'll be deeply appreciated.Thank you again for taking the time to share your experience. We remain committed to providing the highest standard of care and support for your mother and all our residents.

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Review of

Lime Tree Court Residential Care Home

from Richard H (Son of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since April. In the time she has been resident I cannot fault the care shown to mom and the help and support shown to me and my partner. Nothing is too much trouble, we receive calls if ever there is anything we would be expected to be updated on and the home itself is
always clean and comfortable. Mom has dementia so some days are better than othrrs, but she seems content and happy and therefore so are we.

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you for your lovely review. We're so pleased your mother is content and that you feel supported. It's a privilege to care for her, and your kind words mean a great deal to the team.

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Review of

Lime Tree Court Residential Care Home

from Wendy F (Niece of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My Uncle moved in Lime Tree court in March of this year from a previous care home, since being in Lime Tree his health has improved significantly. I could not wish for better care for my Uncle, the staff go above and beyond, and their care and compassion is outstanding for ALL their residents. I
could not wish for a better place for my Uncle to be.

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you for your kind words. We're so pleased to hear your Uncle is thriving at Lime Tree Court. It's wonderful to know our team's care and compassion have made such a positive impact. Your support means a great deal to us.

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Review of

Lime Tree Court Residential Care Home

from Jane D (Daughter of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mom has had to move homes and we are so pleased with Lime Tree Court. The staff are fantastic and so caring. Mom's room is lovely and it has been made to look like her home, with all her pictures placed on the wall. Everyone is so friendly and they all go out there way to make mom feel at home. Thank
you

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you so much for your lovely review. We're so pleased your mom feels at home at Lime Tree Court. It's wonderful to hear that her room feels personal and that our team's care and kindness have made a difference. We'll be sure to share your kind words with everyone here!

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Review of

Lime Tree Court Residential Care Home

from Deborah B (Daughter of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Lime Tree Court at the end of last year, my dad has made so much progress mentally and physically. The team have given us such wonderful advice and suggested strategies to manage dad's anxiety and mood swings and therefore, he is so much calmer. They have really worked some magic,
which has positively impacted the whole family. Dad has really great relationships with all of the staff and they have gone over and above to meet his needs. The team are also so kind and supportive to mum on visits. We do not know where we would be without the help of everyone at Lime Tree and we can't thank them enough!

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you so much for your kind words. We're thrilled to hear about your dad's progress and the positive impact it's had on your whole family. It's wonderful to know he feels supported and connected with our team, and that your mum feels cared for during visits too. Your feedback means a lot to us. Thank you for your continued trust in our care home.

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Review of

East Park Court Residential Care Home

from Sharon B (Daughter-in-law of Resident) published on 26 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is so happy at East Park Court she always has a smile on her face. The care she receives is second to none, she recently had a couple of episodes that she found hard to cope with because of her dementia she was so well looked after the staff were considerate , understanding and attentive.
I had no concerns she was in good hands . I cannot praise all the staff enough they all do a fabulous job. Thankyou

Reply from Jacob Hardie, Design and Marketing Assistant at East Park Court Residential Care Home

Thank you for your kind words. We're so pleased to hear your mother-in-law is happy and well cared for at East Park Court. It means a lot to know our team's support during her recent challenges brought comfort and reassurance. We truly appreciate your praise and will share it with the staff.

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Review of

Redhill Court Residential Care Home

from H C (Son of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Words fail me for how full of praise and gratitude I am and have for the entire staff at Redhill Court. My dad has only been here for just over a week now and already my dad has had his hair cut, showered and shaved on a regular basis, it might sound small thing but in his last care home of 10 weeks,
he was bathed once and never shaved, we as a family had to do it. Here at Redhill he is receiving proper care with dignity and a smile, we now as a family have quality time with dad when we visit and don't worry about it or him now. Dad loves the place. Well done all staff and thank you so much.

Reply from Jacob Hardie, Design and Marketing Assistant at Redhill Court Residential Care Home

Thank you so much for your kind words. We're truly grateful to hear how well your dad is settling in and that he's receiving the care and dignity he deserves. It's wonderful to know that you can now enjoy quality time with him, free from worry.

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Review of

Lammas House Residential Care Home

from K S (Daughter of Resident) published on 16 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has just spent 5 weeks at Lammas House for a short term care stay. Everyone at this particular care home understand the word 'care'. Mum was extremely well looked after. Staff are extremely friendly and go above and beyond. It was such a reassurance to know she was staying in a place where every
member of staff is a credit to the company. The room, with its own front door was always immaculate and mum really enjoyed the food and the interaction with the staff. The chef introducing himself to her was a lovely touch. The VE Day was a memorable event for everyone there which was great for sharing personal stories of their memories of WW2, and great for us to hear too.
Mum was treated with dignity and care at all times. As we took her home at the end of her stay it was obvious to see how much care every member of staff has for her and for us as her family too. I would have no hesitation in recommending Lammas House to anyone looking for a care home facility.
Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at Lammas House Residential Care Home

Thank you for your kind words and for sharing your mum's experience at Lammas House. We're so pleased to hear she felt well cared for and enjoyed her stay, especially the food, the VE Day celebration, and the warm interactions with our team.It's always our goal to provide a supportive and respectful environment, and your feedback means a great deal to us.

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Review of

Lime Tree Court Residential Care Home

from Tina L (Daughter of Resident) published on 9 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad was in Lime Tree Court for just over 2 years and was very well looked after from day one. The whole staff were very welcoming to us too and nothing was too much trouble.
I visited almost every day in my Dad's time there and always felt a part of the Limetree family.
Obviously no-one wants their
loved ones going in to care but there comes a time when that decision is taken away from us and I can honestly say that the staff at Limetree made it so much easier and I felt I could be a daughter again not my Dad's carer.
In Dad's last few weeks when he needed more care the staff often went above and beyond to meet his needs proving they are carers that care.
In general the home is kept very clean, the food is very good and there are always plenty of activities for the residents to take part in.
I have no hesitation in recommending Limetree to everyone.
Thank you all for everything - you are a very special 'family.

Reply from Jacob Hardie, Design and Marketing Assistant at Lime Tree Court Residential Care Home

Thank you so much for your kind words. We're truly grateful you chose Lime Tree Court for your dad's care, and it means a lot to know you felt supported and welcomed throughout his time with us.It's heartening to hear that our team helped make a difficult time a little easier, and that you could simply be a daughter again. Your feedback about our staff, cleanliness, food, and activities is deeply appreciated and will be shared with the whole team.

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Review of

Lime Tree Court Residential Care Home

from D T (Daughter of Resident) published on 2 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Couldn't have asked for better care for mum. Arrangements prior to her going into the home were handled really well and the staff on floor two were all wonderful. Everyone was so approachable and helpful and we were kept informed of all matters relating to her health and well-being.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words for our home and team at Lime Tree Court - your feedback is invaluable to us and so appreciated.

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Review of

Castlecroft Residential Care Home

from Andrea S (Daughter of Resident) published on 28 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My review isn't just about May 2025 it includes from the day my father first went into the home in March 2024. You belong to the family of Castle Croft when your loved one enters into the home. The staff know you, they talk to you ask if you have any concerns etc;
Thank you to all the staff at Castle
Croft for your support it is very much appreciated.

Reply from Jacob Hardie, Design and Marketing Assistant at Castlecroft Residential Care Home

Thank you for your heartfelt review. We're truly grateful to have been part of your family's journey since March 2024. Knowing you felt supported and welcomed means so much to us. Your kind words will be shared with the entire Castle Croft team-thank you again for your trust and appreciation.

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Review of

The Beeches Residential Care Home

from K S (Daughter of Resident) published on 27 May 2025
Overall Experience  Overall Experience 5.0 out of 5

In February 2024, our mom moved into the Beeches Care Home. Mom was very anxious, disoriented upon moving in, but the care, compassion and patience shown to her was overwhelmingly supportive, to both Mom and family. Mom is very happy now. More recently, Mom broke her hip, which meant it looked like
she couldn't return. However, after numerous phone calls, with very supportive new manager and Deputy Manager, they pulled up all resources, Mom returned and Mom has come on leaps and bounds. Excellent care team. Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home

Thank you so much for your kind words. We're delighted your mom has settled in so well and that our team's care and support made such a difference during her transition and recovery. It was a true team effort, and we're so pleased she's back with us and thriving. Your feedback means a lot to us.

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Review of

The Beeches Residential Care Home

from Cathy H (Daughter of Resident) published on 23 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Both my parents moved to The Beeches in February of this year after living in the same house for over 60 years. Due to Dads dementia and Moms disability they were not safe at home. The staff and management helped in more ways than one , not only with the emotional and physical transition for them moving
in but also the emotional support for both my sister and i , as we were wracked with guilt at having to make this decision. I can not praise the staff enough from cooks , cleaners , maintenance , office staff , carer's and managers. My Mom and Dad are now safe , very well fed ( food delicious ), cared for and more importantly are made to feel part of an extended family where they are valued and loved .

Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home

Thank you for your kind words. We're so glad your parents feel safe, cared for. It means a lot to know our team could support both them and your family through such a big transition. Your appreciation truly lifts our spirits.

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Review of

The Beeches Residential Care Home

from Paul B (Son of Resident) published on 23 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Beeches care home for about 3 years and for all that time I can not fault the home and staff, they have taken care of her, she's happy, well fed, she does like her cakes. My brother and I are grateful that we found a place where she is happy.

Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home

Thank you so much for your kind words. We're delighted to hear your mother is happy and well cared for at The Beeches. It means a lot to know that you and your brother feel confident and grateful for the care she receives.

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Review of

The Beeches Residential Care Home

from J S (Ex Family Member) published on 23 May 2025
Overall Experience  Overall Experience 5.0 out of 5

They care my relative was given was above and beyond I can not thank every member of staff in every department for all the hard work the beeches has improved so much and I feel this home needs the recognition it deserves

Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care Home

Thank you so much for your kind words. We're truly grateful for your recognition and thrilled to hear that your relative received such excellent care. It means a lot to our team to know their hard work is making a difference.

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Review of

Castlecroft Residential Care Home

from Richard S (Son of Resident) published on 23 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Caring staff who go beyond what is expected of them on a daily basis.
The staff show compassion and care not only to the residents but also there families in what can be an emotional time.
Castlecroft care home is a home for its residents and a second home for there famlies.

Reply from Jacob Hardie, Design and Marketing Assistant at Castlecroft Residential Care Home

Thank you so much for your touching words. We're truly grateful for your recognition of the compassion and dedication our team brings every day. Knowing that Castlecroft feels like a second home to both residents and their families means everything to us. Your feedback is deeply appreciated by all of us.

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Review of

Castlecroft Residential Care Home

from Mandy C (Daughter of Resident) published on 23 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Castlecroft is an excellent care home. The staff are attentive to my mum's needs and are quick to identify and act on any problems. They work hard to keep the residents entertained with a variety of different activities and display consistent care and compassion towards them. Thanks to Castlecroft l
can relax in the knowledge that my mum is well looked after!

Reply from Jacob Hardie, Design and Marketing Assistant at Castlecroft Residential Care Home

Thank you for your kind words. We're so pleased to hear your mum is well cared for and that you feel at ease knowing she's in good hands. Our team works hard to provide attentive care and engaging activities, and your feedback means a great deal to everyone at Castlecroft.

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Awards / Recognitions (11)

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