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Care Homes Owned by Sanctuary Care Ltd in Durham

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in Durham

Only the locations & reviews in Durham for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 7280 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Durham (4)

 - Browse 4 Care Homes owned by Sanctuary Care Ltd in Durham
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Ashwood Park Residential & Nursing Home
Seaside Lane, Easington Colliery, Peterlee SR8 3XZ 
9.8 195 reviews
Ashwood Park Residential & Nursing Home, Peterlee, Durham
"Really pleased with the care and attention given to my mam all staff went above and beyond to make my mother feel comfortable,we can't…"   Read all 195 reviews
  • from £1,193 / week
  • 65 Rooms
Location Type Care Home

With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door. Providing residential, nursing, dementia and palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birchwood Court Residential Care Home
Seaside Lane, Easington Colliery, Peterlee SR8 3XZ 
9.7 68 reviews
Birchwood Court Residential Care Home, Peterlee, Durham
"From day one my nan was greated by some wonderful staff from manager, receptionist and all care staff. We were amazed at how Nan has…"   Read all 68 reviews
  • from £1,231 / week
  • 43 Rooms
Location Type Care Home

A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cedar Court Residential & Nursing Home
Portland Avenue, Seaham SR7 8BT 
9.6 122 reviews
Cedar Court Residential & Nursing Home, Seaham, Durham
"Visited my nana on Christmas day, the unit that she lives on looked really nice. My nana was dressed in her special outfit that we had…"   Read all 122 reviews
  • from £1,203 / week
  • 68 Rooms
Location Type Care Home

With a team who are passionate about enriching the lives of their residents, Cedar Court provides residential, dementia, nursing and palliative care. They also provide rehabilitation and pre-bookable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Rushyfields Residential and Nursing Home
Brandon Lane, Brandon, Durham DH7 8SH 
9.5 87 reviews
Rushyfields Residential and Nursing Home, Durham, Durham
"This care home is amazing and so are the staff so friendly to approach and ask how mam is or how's her day been.The rooms are always…"   Read all 87 reviews
  • from £1,182 / week
  • 41 Rooms
Location Type Care Home

With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews in Durham (472)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Cedar Court Residential & Nursing Home

from J F (Husband of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Hell on earth lies cover up today was the worst. Not going to Argue and not going to give names see what happens tomorrow. 3 days of good nurses then 4 bad however should be 7 days os of good. Back tomorrow as today was horrific
Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Court Residential & Nursing HomeWe are truly saddened to hear about your experience at Cedar Court. Your feedback is very important to us, and we take concerns like yours seriously. Please reach out to us directly so we can address your issues and work towards improving our services.
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Review of

Birchwood Court Residential Care Home

from B M (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm quite happy with my mothers care
I choose to do her laundry but find when I come to collect her laundry that some items are missing
The stay try to find items but not always possible. We bought a T.V. and after a couple of weeks the remote it went missing after 4 months it still hasnt turned up
Reply from Jacob Hardie, Design and Marketing Assistant at Birchwood Court Residential Care HomeThank you for sharing your thoughts. We're pleased to hear you feel positive about the care your mother receives, and we're saddened to hear there are aspects of your experience that have no reached expectation. Our team is here to help, so please do reach out to us directly if you'd like further support.
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Review of

Rushyfields Residential and Nursing Home

from J M (Wife of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly, including admin.Manager and deputy are open to comments and concerns. Activities lass does her upmost to find something that residents can enjoy either on their own or in group.She also trys hard to raise funds.
Unfortunately the domestic angle is not very good,staff friendly but
standards poor.
More than once I have had to ask for bedroom to be cleaned, toilet and bin to be emptied. Often items are to be seen under furniture in the lounge ( over 48hrs).
Laundry is another sore point, items go missing, sometimes might turn up after a long wait. I frequently have to return items of clothing that doesn't belong to my husband 2/3 times a week.husbands clothes are named and tagged. Am sure residents would not wish to wear other people's clothes.
Chairs are in need of a good clean,often there are chairs without seat cushions in the lounge.
Over all staff do their hardest for residents and visitors.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for taking the time to share such detailed feedback. We're saddened to hear that aspects of your experience at Rushyfields have not met expectations. Your comments are important to us, and they help us continue focusing on delivering a supportive environment for those in our care.
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Review of

Rushyfields Residential and Nursing Home

from C R (Daughter-in-law of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been a resident at Rushyfields for a year now and has settled very well into her surroundings. She is always clean and tidy and has gained weight since admission. Staff are friendly approachable, and I feel able to voice any concerns I may have knowing they will be acted upon promptly
and efficiently. We as a family are always made to feel welcome. Some of the furnishings in main sitting room look tired + worn which can give a poor first impression but the lovely staff certainly make up for that. Rooms are clean and pleasant. I would certainly recommend Rushyfields.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for your lovely feedback. We're so pleased to hear your mother in law has settled well and that you feel welcomed and supported. We are glad the warm, caring team has made such a positive difference.
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Review of

Rushyfields Residential and Nursing Home

from Donna K (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing and so are the staff so friendly to approach and ask how mam is or how's her day been.The rooms are always spotless lovely and clean as are the bathrooms in fact every room in the home . Theirs always something for the residents to join in with in the main lounge it's just
a lovely atmosphere and ran by staff that go that extra mile
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for sharing such a wonderful review. It's heartwarming to hear how welcome you feel and how much the atmosphere, activities and cleanliness mean to you. Your kind words mean so much to us.
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Review of

Ashwood Park Residential & Nursing Home

from Megan G (Granddaughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are extremely satisfied with the care that my Grandma received during her time at Ashwood. She stayed there for four and a half years, and in that time she managed to get herself a room booked in nearly every single unit. She really wanted to try it all out. I would really like to take the time to
thank the staff who work on the Sycamore Unit as we found they really helped my Grandma during her final months. They really took the time to help her and ultimately wanted to help her.
If I could give one piece of advice (based upon our personal experience) to aid other residents it would be to communicate with the doctor to have them come out and see each resident at least once. We did have some trouble because of this, but it has since been resolved.
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Review of

Cedar Court Residential & Nursing Home

from O F (Granddaughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my nana on Christmas day, the unit that she lives on looked really nice. My nana was dressed in her special outfit that we had chosen for her. Food looked lovely when the table was set. Staff are very caring towards my nana and treat her like family which reassures me that she is getting the
care she needs.
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Review of

Cedar Court Residential & Nursing Home

from Irene H (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the care system since July 2025 with dementia and Alzheimer's, his 1st nursing home couldn't help him unless he was almost asleep! I was offered a placement for my hubby at Cedar Court Residential and nursing home, and after my 1st viewing, I knew this was perfect for him. The
staff are wonderful, they go above and beyond to help, nothing is too much trouble, and my husband isn't always asleep now, he's awake, happy and mixes with other residents! We've been married 55 years and never been apart before, so I was dreading being on my own for Christmas! Cedar Court invited me to be with my hubby for Christmas lunch, the meal was beautiful, a 3 course lunch!
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Review of

Ashwood Park Residential & Nursing Home

from N A (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased with the care and attention given to my mam all staff went above and beyond to make my mother feel comfortable,we can't thank enough and would recommend them to anyone thanks so much to the staff especially in respite care
Reply from Jacob Hardie, Design and Marketing Assistant at Ashwood Park Residential & Nursing HomeThank you for sharing such wonderful feedback. We're delighted to hear your Mum felt comfortable and cared for during her stay. Your recommendation means so much to us and we truly appreciate your kind words about our respite care.
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Review of

Cedar Court Residential & Nursing Home

from K A (Granddaughter of Resident) published on 26 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My grandad was there for 2 weeks and over that time he was always stuck in his room, only had water or a cup of tea when family member asked. He got really depressed and withdrawn. It is a big joke. We had to move him to a different care home. We moved him to another home which is the same company but
there is always staff avalible and he eats in the dinning room with other residents and in lounge. Avoid cedar court. Don't let any family member go there ever. Staff from cedar court seaham need to learn from staff the other home in way of respect to residents and listen to what the residents say to them. The management at Cedar Court Seaham is disgraceful.
Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Court Residential & Nursing HomeWe are truly saddened to hear about your experience at Cedar Court. Your feedback is very important to us, and we take concerns like yours seriously. Please reach out to us directly so we can address your issues and work towards improving our services.
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Review of

Rushyfields Residential and Nursing Home

from Linda H (Daughter-in-law of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the level of care provided at this care home. (Rushyfields)
The staff are warm, patient and genuinely dedicated to the wellbeing of the residents. They go above and beyond every day, creating a safe, welcoming and supportive environment.
Thank you Rushyfields.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for sharing such wonderful feedback about Rushyfields. We're delighted to hear that you feel our team provides warm, patient and dedicated care. Your kind words mean so much to us.
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Review of

Rushyfields Residential and Nursing Home

from Alfred E (Husband of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third nursing home my wife has been in since diagnosed with dementia and by far the best. I have ticked every box excellent because that is what Rushyfields is. My wife is having the best care ever and she hasn't been happier than what she is now because of the excellent management and fantastic
caring staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for sharing such wonderful feedback. We're delighted to hear your wife is so happy and receiving the care she deserves. Our team works hard to create a supportive and nurturing environment, and it means so much to know this has made a positive difference for you both.
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Review of

Rushyfields Residential and Nursing Home

from I S (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rushyfields is quite a good care facility, of course things can always improve. Pretty easy going staff. Management fine, I have been in several care facilities down the years and would put Rushyfields well in the higher bracket of care. Long may I continue to visit.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing HomeThank you for sharing your thoughts about Rushyfields. We're delighted to hear you place us in the higher bracket of care and that you find our team approachable and management supportive. We continually look for ways to enhance our services, so your comments mean a lot. We look forward to welcoming you on your future visits.
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Review of

Cedar Court Residential & Nursing Home

from Paul E (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On every visit to see Mam, we are always greeted kindly by all the staff. Mam is always cared for in the best way. Feel so more relaxed, Mam is cared for in her later years.
Thank you so much.
Reply from Jacob Hardie, Design and Marketing Assistant at Cedar Court Residential & Nursing HomeThank you for sharing such kind words. We're delighted to know you feel welcomed and reassured during your visits. It's wonderful to hear that your loved one is receiving the care and attention they deserve in their later years. Your feedback means so much to our team as we strive to create a safe and comforting environment for every resident.
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Review of

Ashwood Park Residential & Nursing Home

from M A (Sister-in-law of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my sister in law, I was impressed by security access - welcomed by very friendly meet and greet. Staff we came into contact with were warm, friendly, and professional; they showed empathy with my sister in law. Great cup of coffee. Felt my sister in law in good, safe hands. Thank you to the
staff we had contact with.
Reply from Jacob Hardie, Design and Marketing Assistant at Ashwood Park Residential & Nursing HomeThank you so much for your kind words. We're delighted to hear you felt welcomed and reassured during your visit. It means a lot to know our team made a positive impression and that your sister-in-law felt in safe hands.
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Review of

Ashwood Park Residential & Nursing Home

from Anne C (Respite Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Ashwood Park was a perfect way for me to recover from my broken pelvis. I was made to feel welcome from the beginning to the end by all staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Ashwood Park Residential & Nursing HomeThank you so much for your kind words. We're truly glad to hear that Ashwood Park provided the comfort and support you needed during your recovery. It means a lot to us that you felt welcomed and cared for throughout your stay.
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Review of

Ashwood Park Residential & Nursing Home

from Neil George A (Respite Resident) assisted by family/friend published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent friendly and helpful staff, physio team very helpful but would be a help if is more than 2 days a week.
Breakfast menu lovely, lunch time menu satisfactory, tea time menu needs to be looked at.
Reply from Jacob Hardie, Design and Marketing Assistant at Ashwood Park Residential & Nursing HomeThank you for your kind feedback! We're glad you found the staff and physio team helpful. We appreciate your suggestion about physio availability and will take it on board. It's great to hear you enjoyed the breakfast-your comments on the other meals have been noted and shared with our catering team.
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Review of

Ashwood Park Residential & Nursing Home

from A M (Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reception on the first day was very welcoming and I settled in to the routine very quickly. All the staff were very engaging with a very caring attitude. When it was time to leave, I was sad to go because of the friendship created with the staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Ashwood Park Residential & Nursing HomeThank you so much for your kind words! We're delighted to hear that you felt welcomed from day one and quickly settled into the routine. It's wonderful to know that our team's caring and engaging approach made a positive impression. We truly appreciate you taking the time to share your experience!
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Review of

Birchwood Court Residential Care Home

from Tracy B (Granddaughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one my nan was greated by some wonderful staff from manager, receptionist and all care staff. We were amazed at how Nan has settled in, also how they have all achieved to get her personal care back to where she was. She is settling in well thanks so much to all the dedicated staff.
Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care HomeThank you so much for such a lovely review for our home and team at Birchwood Court - it is so appreciated!
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Review of

Cedar Court Residential & Nursing Home

from Hazel G (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I don't write reviews normally but on this occasion I feel I must if only to let other people know what to expect if they are considering the Nursing part of this home for their loved ones. My Dad recently had a short stay, as we moved him shortly after arriving as the care he was giving was below adequate.
Basic needs of hygiene, nutrition & cleanliness were not met at all. The food was very poor, lacking any nutritional value and not enough to sustain a healthy appetite, disticint lack of basics like water giving at regular intervals if any was giving at all, , the room was dirty on arrival and remained dirty throughout my dads stay, and in over 3 weeks stay my dad was only bathed on 2 occasions. I found the staff rude and unhelpful and lacking any respect for elderly loved ones they are caring for, also there were no activities available for my dad on the ward he was staying, I would not recommend Cedar Nursing to anyone based on my experience.
Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing HomeThank you for taking the time to share your feedback. We are truly saddened to hear about your experience and the concerns you've raised regarding your father's recent stay with us. We take all feedback seriously, especially when it relates to the wellbeing and dignity of those in our care. The concerns raised are not reflective of the level of care we strive to provide and will be investigated thoroughly.
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Awards / Recognitions (12)

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