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Care Home Owned by Sanctuary Care Ltd in Staffordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sanctuary Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Sanctuary Care Ltd are showing below.

View the details of all 94 locations (with 7449 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Staffordshire (1)

 - Browse 1 Care Home owned by Sanctuary Care Ltd in Staffordshire
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Broadmeadow Court Residential Care Home
London Road, Stoke-on-Trent, Newcastle-under-Lyme ST5 7JG 
9.7 65 reviews
Broadmeadow Court Residential Care Home, Newcastle-under-Lyme, Staffordshire
"My Mum has been at Broadmeadow since March. She was welcomed when the hospital could no longer keep her & dementia had worsened. All…"   Read all 65 reviews
  • from £1,087 / week
  • 36 Rooms
Location Type Care Home

Broadmeadow care home has a warm, family feel, created by a dedicated team, many with over 15 years’ experience. Staff focus on enriching residents’ lives by tailoring activities and experiences to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sanctuary Care Ltd Reviews in Staffordshire (65)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.636) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Broadmeadow Court Residential Care Home

from Jenny C (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Broadmeadow since March. She was welcomed when the hospital could no longer keep her & dementia had worsened. All the staff are brilliant & nothing is too much trouble. Mum immediately settled & felt at home. Even mixed in the lounge with others, which surprised us as
she has always been a bit of a loner.
She is now on end of life care. You really can't sit there all day with your relative, but I have confidence when I leave that the staff will check on her & absolutely look after her needs. I highly commend all of them for a brilliant job they are doing. Thank you all
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing such moving feedback. We're heartened to hear how warmly your mum was welcomed to Broadmeadow and how comfortable she has felt. Knowing you feel confident in our team during this time means a great deal, and we're honoured to support her with dignity and kindness.
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Review of

Broadmeadow Court Residential Care Home

from Barbara W (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, all needs met.
Care and support is also extended to all family members as well as resident. Mum is E.O.L and the empathy shown by staff is more than anyone could ask for.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing such heartfelt feedback. It means so much to know that your mum and your family feel supported during such an important time. Our team is truly committed to providing comfort, dignity and empathy, and we're grateful to hear that this has made a difference for you all.
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Review of

Broadmeadow Court Residential Care Home

from R C (Granddaughter of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has enjoyed her time at Broadmeadow The staff are brilliant and deliver outstanding care not only to my nan but all of the residents, food options are great. Always activities going on. My nan is currently on E.O.L care and the staff have been so supportive towards not only my nan but us as a
family and that means the world. I couldnt of picked a better place for my nan to spend the rest of her life.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing such heartfelt words. It means so much to know your nan has felt supported and cared for, especially during such an important stage of her life. We're truly touched to hear how the team and the experiences in the home have brought comfort to both your nan and your family. Your trust in us is deeply appreciated.
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Review of

Broadmeadow Court Residential Care Home

from C C (Granddaughter of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandma is currently on E.O.L care at Broadmeadow, the staff have been outstanding and very supportive during this time and throughout her stay at Broadmeadow, always activities going on, great options for food, my nan is quiet picky and always offering alternative options. Fantastic care standards
my nan couldnt of been at a better place. Claire from the nightteam was outstanding especially.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing your heartfelt feedback. We're pleased to know your grandma has felt so supported and comfortable, and that she's enjoyed the experiences and meal options available. It means so much to hear she feels so well cared for.
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Review of

Broadmeadow Court Residential Care Home

from J B (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent 11 months in Broadmeadow Court Care home Chesterton, and the standard of care she received was excellent. The patience and kindness she was shown was outstanding. The condition Mum had was advanced dementia, the sensitivity from all the staff, not only carers but housekeeping, catering
everybody. Sadly Mum has passed away. All the staff go that extra mile above and beyond to make sure mu mum was comfortable, happy, clean and well fed and watered while in there care. God Bless them all.
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Review of

Broadmeadow Court Residential Care Home

from John J (Nephew of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my Uncle once a week & on each occasion I have found every single member of staff very pleasant,polite & very helpful,not just to the residents but visitors alike,always find the time to answer any questions I might have,overall,it's a very comfortable environment & a pleasure to visit.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear that you find the environment welcoming and that our team is always on hand to assist both residents and visitors. Creating a comfortable and supportive atmosphere is so important to us, and it's wonderful to know this shines through during your visits.
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Review of

Broadmeadow Court Residential Care Home

from Anne F (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Broadmeadow for more than five years and we have always been very happy with the care offered. She recently fell in her room and had to wait a long time for the ambulance. Staff members stayed with her throughout. Fortunately, there were no significant injuries however her decreasing
mobility has indicated that a walking aid was needed. The Manager immediately found a suitable walker which has helped mum greatly. We are very grateful for this speedy service.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing your feedback. We're delighted to hear that you've been happy with the care provided over the years. We truly value your kind words and remain committed to providing personalised care that enhances quality of life.
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Review of

Broadmeadow Court Residential Care Home

from Carolyn W (Daughter-in-law of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law Mary after a few weeks of Mary been a little anxious she has settled very well now although she has very poor eyesight and has dementia and is not completely awake of what's going on on she seems very happy she loves all the meals and says she wants for nothing
All the carers are
so lovely and very professional and attend to all her needs
The carers are always doing activities to keep all the residents entertained
A lovely atmosphere every time we visit
Thank you so much Carolyn
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for sharing such thoughtful feedback. It's wonderful to hear she feels happy and well cared for, enjoys her meals, and that the activities create a lovely atmosphere when you visit. Your kind words mean so much to our team.
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Review of

Broadmeadow Court Residential Care Home

from Sam K (Next of Kin) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always find the staff very polite and helpfull, under a lot of pressure, always taking care of my mum jean even when shes having a bad day, totally professional well done.nothing is too much trouble when asked for
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for your lovely feedback. We're pleased our team's care and professionalism make a positive difference for your mum.
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Review of

Broadmeadow Court Residential Care Home

from N S (Son of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit broadmeadow on a regular basis. To see a relative. We are very happy with the care provided . Lots of activities take place on a regular basis involving all the residents and families. Often the staff put decorations around the home for special occasions.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you so much for your lovely feedback! We're delighted to hear that you're happy with the care your relative receives at Broadmeadow. Our team works hard to create a welcoming and engaging environment, so it's wonderful to know that the activities and special touches like decorations are appreciated by residents and their families.
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Review of

Broadmeadow Court Residential Care Home

from S F (Niece of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Broadmeadow looked after my uncle for 12 months. In that time, they provided him with the highest standard of care possible. Towards the end of his life, the staff displayed caring and action for him and both myself and my brother that went over and beyond. They were exemplary
in their overall care and treatment of my uncle, displaying the highest standard of dignity I have ever witnessed. Thank you.
Reply from Jacob Hardie, Design and Marketing Assistant at Broadmeadow Court Residential Care HomeThank you for your kind words. It was a privilege to care for your uncle, and we're truly grateful for your appreciation. Knowing our support made a difference to your family means so much to our team.
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Review of

Broadmeadow Court Residential Care Home

from Avril J (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and all the staff at Broadmeadow Court Residential Care Home treated our mother with dignity and kindness. The care and support was excellent. The management and staff are very professional, very helpful and very polite. Myself and my family really appreciated that Mum was able to stay
at Broadmeadow Court. The care for our mother was outstanding.
Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care HomeThank you for your five-star review for Broadmeadow Court, the team will be touched to read your comments. Providing outstanding care and support is our priority and we greatly appreciate your trust in us.
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Review of

Broadmeadow Court Residential Care Home

from Sheila O (Friend of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have picked a better home for my friend. Both management and staff are amazing, they all couldn't do enough to take care of my friend. The home was spotless and never smelt like other homes I've been to. They were all so happy and friendly, always had time to stop for a chat and a joke. My
friend enjoyed the four years that he spent in there. We can't thank them all for everything they did. Would highly recommend this home, it's the best.
Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care HomeThank you for your review for Broadmeadow Court, the team will be delighted to read your kind words.
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Review of

Broadmeadow Court Residential Care Home

from E A (Niece of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been really happy with all aspects of the home. The staff have been so kind and respectful and nothing too much trouble. There is always a lovely fresh smell as you walk in the door and all through the home. The rooms are kept spotless clean and comfortable. Our aunt was happy and very well
looked after. I would recommend it to anyone.
Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care HomeThank you for your five star review for Broadmeadow Court, the team will be delighted to read your kind words and recommendation.
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Review of

Broadmeadow Court Residential Care Home

from K P (Niece of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with our aunt's care. The staff are wonderful and very caring. the home is spotless and always smells lovely. We have no issues with anything.
Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care HomeThank you for taking the time to leave this 5 star review, we will be sure to pass on your comments to the team at Broadmeadow Court.
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Review of

Broadmeadow Court Residential Care Home

from C M (Niece of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family has been delighted with the care our aunt has received. The staff have been wonderful, very caring, nothing was too much trouble. The home is beautifully kept. Very clean and always smells fresh.
Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care HomeThank you for your fantastic five-star review of Broadmeadow Court, we will be sure to pass on your wonderful comments regarding the care your aunt receives.
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Review of

Broadmeadow Court Residential Care Home

from Mary C (Sister of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was well cared for in the home. The staff were wonderful and caring. Nothing was too much for them. They were very helpful. I would recommend this home to anyone. They looked after him until he passed away. They were wonderful.
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Review of

Broadmeadow Court Residential Care Home

from Janet H (Daughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for 4 years at Broadmeadlow Court. Sadly her condition has deteriorated and she now needs full nursing care. During her stay, Mum was always looked after wonderfully. All the staff are friendly, approachable and residents' needs come first. I will always have happy memories of Mum's
stay and the many staff who have been there the entire time of her stay.
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Review of

Broadmeadow Court Residential Care Home

from Janet M (Sister of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be caring, patient and professional at Broadmeadow Court Residential Care Home. They have shown affection to my sister and taken great care of her. I have no complaints to make regarding food, cleanliness and care and I, as a visitor, have been welcomed and assisted when I
have been upset. My regards to all staff.
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Review of

Broadmeadow Court Residential Care Home

from Marie C (Sister of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at Broadmeadow Court Residential Care Home for approximately three and a half years and we have been very happy with everything concerned with her stay.
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Awards / Recognitions (12)

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