Care Homes Owned by Sanctuary Care Ltd in Hampshire

staff. Mum loved the food and even put on some much needed weight.

in beautiful grounds, but the quality of care is outstanding. The purpose-built nature of the building makes it feel far less like an institution or hotel and more like a home. It is homely and friendly and the staff, without exception were all kind, caring and attentive. Not once in the whole year and a half my mother was there, did I have any cause for concern in any regard. Ashley House has a happy atmosphere, there appears to be a very low turnover of staff and it is clean and well-maintained. My only comment would be the garden could be improved on a bit but that may well have already been addressed. I have no hesitation at all in recommending Ashley House.

The staff are totally amazing, not met a member who is not 110% committed to making the lives of the residents like home.

be able to express herself which was very good. I will definitely send her again for her respite. A big thank you to all the staff members for taking care of her.

room. The staff ensured that he attended the entertainment and was not left on his own in his room. I was happy with his care and have booked another respite stay later in the year. I would rate the home good but with a couple of improvements, it could be excellent. 1) Offer male residents a daily shave. 2) Implement a process to monitor residents' fluid intake. 3) Ensure a member of staff is in the dining room during mealtimes, encouraging to eat more.

by a nurse at the clinic where I had surgery.
I commend Basingfield Court to you.

am so happy that we chose Basingfield Court Residential Care Home. The staff are incredible, it really is like being at home, friendly, happy and cosy. I couldn't be happier.

and I feel Dad is treated with the utmost respect. He chooses to spend most of the time in his room as he's not the most sociable of people, but the staff make a point of going to sit with him regularly so he can chat with them about anything he wants. They give him time and the opportunity to engage. They actively encourage his hobbies and try and find occupations for him to fill his time. I find all the staff and management to be very warm and friendly, always a welcoming smile to greet me when I visit and a quick chat, which is just lovely. Dad has told me he is extremely happy there, and that's the best result I could possibly ask for.