1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Sanctuary Care Ltd
  4. Locations Owned by Sanctuary Care Ltd in Hampshire

Care Homes Owned by Sanctuary Care Ltd in Hampshire

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in Hampshire

Only the locations & reviews in Hampshire for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 6863 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Hampshire (2)

Map View
Sort By
2 Care Homes owned by Sanctuary Care Ltd in Hampshire
Ashley House Residential Care Home

56 Forest Road, Bordon GU35 0XT 

9.9 57 reviews
"I am delighted by the care and support that Ashley House gives to my father. They recently went above and beyond in organising a 90th…"   Read all 57 reviews
Location Type Care Home

With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can be booked in advance. The team is passionate about… Read more about Ashley House Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 38 Rooms from £1,626 / week
Basingfield Court Residential Care Home

Huish Lane, Old Basing, Basingstoke RG24 7BN 

9.8 62 reviews
"This home is all I could have wished for. They care for my husbands needs but also care for me by making sure I am coping with our new…"   Read all 62 reviews
Location Type Care Home

With beautiful gardens and communal areas, spacious bedroom suites, a library and bistro café, Basingfield Court has some wonderful spaces to enjoy. But it’s the team which makes this home special. Devoted to enriching the lives of their residents,… Read more about Basingfield Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 52 Rooms from £1,500 / week

Sanctuary Care Ltd Reviews in Hampshire (119)

9.7

Sanctuary Care Ltd has a Group Review Score of 9.7 (9.666) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

Overall Experience
  • 18
  • 2
  • 0
  • 0
  • 0
Date Published
  • 119
  • 3
  • 9
  • 29
  • 90
Reviewer Connection to Sanctuary Care Ltd
  • 7
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

Ashley House Residential Care Home

from T L (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted by the care and support that Ashley House gives to my father. They recently went above and beyond in organising a 90th birthday party for friends and immediate family. He is very happy there and likes the food and people are wonderful.
Reply from Jacob Hardie, Design and Marketing Assistant at Ashley House Residential Care Home

Thank you so much for your kind words. We're thrilled to hear your father is happy at Ashley House, and it was a joy to help celebrate his 90th birthday. Your feedback means a lot to our team!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Brenda F (Wife of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is all I could have wished for. They care for my husbands needs but also care for me by making sure I am coping with our new situation.
The staff have been very patient with my husband heh as settled in to his new surrounding better than I ever thought possible. My thanks to all staff.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your heartfelt words for our team at Basingfield Court. We're so pleased that both you and your husband feel supported and so well cared for. It's wonderful to hear he has settled in well. Your appreciation will mean so much to our team, thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from J S (Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I need 2 carers to assist me with bathroom toilet etc. a long wait for this service. Bad language from carer on night shift, have complained no different at all. Up to 25 minutes wait for bell to be answered at times. Had to wait up to 30 minutes for pain killers during the night shift.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your feedback. Were sorry to hear about your concerns. We strive to provide timely and compassionate care, and we will review our response times to ensure improvements. Our team pride themselves on their professional communication. We can only apologise that one member of staff has not upheld this, and we will address this matter with them directly. Regarding your pain medication, our team follows strict guidelines to ensure our residents safety, which sometimes means a waiting period between doses of certain medications. However, we understand how important this is and will continue working with you to support your comfort. Please feel free to reach out to us directly so we can discuss your concerns further. The home manager is extremely proactive when it comes to seeking feedback, and her door is always open.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Netta H (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my father-in-law's 2nd stay at this care home. The staff are so friendly and helpful My father-in-law recognised the staff straight away from last time. And was given an amazing welcome. I think he will enjoy his stay here.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your kind words for our team at Basingfield Court. We're delighted to welcome your father-in-law back and to hear that he felt so comfortable with our team. Our staff will be touched to read your comments and will be committed to making his stay as enjoyable and comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Teresa W (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not speak highly enough of Basingfield Court the room is like being at home, the care is amazing kind compationate warm and friendy.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your wonderful review. We're so glad to hear that Basingfield Court feels like home to you. Our team strives to provide the highest level of care with kindness, compassion, and warmth, so it's great to know they've made such a positive impact. We truly appreciate your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from S P (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Basingfield Court for 6 weeks of respite after a period in hospital. The difference between when she came in to when she left was amazing! She was brighter, more alert and more able and independent both physically and mentally. The home has a nice atmosphere with incredibly caring
staff. Mum loved the food and even put on some much needed weight.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you so much for your kind words, we will be sure to share them with the home manager and her team. We're delighted to hear that your mother had such a positive experience at Basingfield Court. It's wonderful to know that she left feeling so much brighter. If you ever need the team again, please don't hesitate to reach out. Thank you for sharing your experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from Matthew L (Son of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one Ashley House and all staff from the kitchen staff, cleaners, carers and the management team have all been exceptional, professional and caring. If we were aware of Ashley House before we could have moved Mum from previous care home a lot sooner.
Reply from Kate Yates, Communications and Content Specialist at Ashley House Residential Care Home

Thank you for your kind words and thoughtful review for our team at Ashley House. We're delighted to hear that you've had such a positive experience. It means so much to know that the team's exceptional care and professionalism have made such a difference for your mum. We will be sure to share your feedback with the team, thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from Annabel H (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashley House was recommended by a friend who had rated it highly in connection with the care of her mother. I have experience of a number of places with both parents who required care in their latter years and Ashley House was head and shoulders above the rest. It may not be an elegant building set
in beautiful grounds, but the quality of care is outstanding. The purpose-built nature of the building makes it feel far less like an institution or hotel and more like a home. It is homely and friendly and the staff, without exception were all kind, caring and attentive. Not once in the whole year and a half my mother was there, did I have any cause for concern in any regard. Ashley House has a happy atmosphere, there appears to be a very low turnover of staff and it is clean and well-maintained. My only comment would be the garden could be improved on a bit but that may well have already been addressed. I have no hesitation at all in recommending Ashley House.
Reply from Kate Yates, Communications and Content Specialist at Ashley House Residential Care Home

Thank you so much for your heartfelt review and kind recommendation for Ashley House. We're thrilled to hear that you found the care to be exceptional and that it felt like a true home for your mother during her time with us. Your comments about our staff and the atmosphere mean a lot, as we strive to create a warm, caring environment for all our residents and their loved ones. We appreciate your suggestion regarding the garden and will continue working to enhance it. Thank you again for your thoughtful words and support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from A S (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent respite care. Very understanding staff - especially admin staff in supporting me in booking Dad in. Have also helped in booking a future short stay so I can visit friends having a reunion. Very grateful.
Reply from Kate Yates, Communications and Content Specialist at Ashley House Residential Care Home

Thank you for your kind review of Ashley House. We're glad to hear that your experience with our respite care has been excellent and that our staff, particularly the admin team, were supportive in helping you book your father's stay. We're grateful for your feedback and look forward to welcoming your father back soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from S D (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On viewing the home I was 100% impressed, was so friendly, caring and very family orientated. Once Mum moved in much against her will as never wanted to go into a home she very quickly decided she wanted to stay even tho initially it was for respite. The relief of knowing she's safe 24/7 is amazing.
The staff are totally amazing, not met a member who is not 110% committed to making the lives of the residents like home.
Reply from Kate Yates, Communications and Content Specialist at Ashley House Residential Care Home

Thank you for your heartfelt feedback. We're so pleased to hear that your initial impression of our home was positive and that your mum quickly felt at home despite her initial reservations. We're grateful for your kind words about our dedicated staff at Ashley House and we're so pleased to hear that your mum is happy here.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from J J (Daughter-in-law of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Basingfield Court Residential Care Home is a very ideal place for my mum-in-law. The staff are very warm and welcoming. Everyone is very friendly and my mum-in-law was very comfortable with everyone in her three-week stay when she was there. She cannot speak English so she was given a sign chart to
be able to express herself which was very good. I will definitely send her again for her respite. A big thank you to all the staff members for taking care of her.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you so much for your kind words. We're delighted to hear that your mother-in-law felt so comfortable and well cared for during her stay with us. It's wonderful to know that the sign chart helped her communicate and that our staff's warm and welcoming approach made her feel at home. We look forward to welcoming her back to Basingfield Court for her next respite stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from D M (Wife of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband, who has Lewy body dementia, recently spent two weeks respite care at Basingfield Court Residential Care Home. The manager is very caring and professional and the staff were friendly and helpful. My husband had a lovely room on the ground floor which gave him easy access to the communal/dining
room. The staff ensured that he attended the entertainment and was not left on his own in his room. I was happy with his care and have booked another respite stay later in the year. I would rate the home good but with a couple of improvements, it could be excellent. 1) Offer male residents a daily shave. 2) Implement a process to monitor residents' fluid intake. 3) Ensure a member of staff is in the dining room during mealtimes, encouraging to eat more.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your wonderful review for Basingfield Court, we are delighted to hear that you were so pleased that you have already booked another stay for your husband and look forward to welcoming him back. Please rest assured we are very proactive about monitoring fluids and ensuring staff are available to support our residents in the dining room, as we are about offering daily shaves and can only apologise if we have fallen short on any occasion.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from G C (Respite Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend this care home without reservation.
The management and staff are competent, professional and caring.
During my three-week respite care stay, I found that the staff were always ready to help, compassionate and able.
Basingfield Court Residential Care Home was recommended to me
by a nurse at the clinic where I had surgery.
I commend Basingfield Court to you.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your wonderful review for Basingfield Court, we are delighted the team could be there to support you and welcome you back if you ever need respite care in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from J H (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved in early January and took a few weeks to settle into his new surroundings. He is very comfortable in his new room which is home from home with all of his things around him. He has made a few new friends, enjoys the activities and is very happy to have the help and support from the staff.
I
am so happy that we chose Basingfield Court Residential Care Home. The staff are incredible, it really is like being at home, friendly, happy and cosy. I couldn't be happier.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your review for Basingfield Court, we are delighted to hear how well your father has settled in. The team work so hard to create a homely feel and of course, loved ones are always welcome.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from R B (Sister-in-law of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my brother-in-law at Ashley House the staff are always welcoming and attentive to the residents. the home is always clean and nicely furnished which makes it homely.
Reply from Kate Yates, Communications and Content Specialist at Ashley House Residential Care Home

Thank you for your five star review for Ashley House, the staff are certainly very special there and pride themselves on making it a true home from home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Amy P (Niece of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming tea, and a beautifully laid out home. The manager was wonderful and my aunt never thought she would be happy in a care home. Cannot recommend enough, clean and hospitable with a good menu and varied activities provided. We are a very happy and grateful family.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your fabulous review of Basingfield Court, we are delighted your aunt is so happy there.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Diana F (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident of Basingfield Court since April 2023. It was quite a wrench leaving his own flat to move to a care home after independent living. Since arriving, he has been shown nothing by kindness from all the staff at Basingfield Court. I cannot praise them enough. Nothing is too much trouble,
and I feel Dad is treated with the utmost respect. He chooses to spend most of the time in his room as he's not the most sociable of people, but the staff make a point of going to sit with him regularly so he can chat with them about anything he wants. They give him time and the opportunity to engage. They actively encourage his hobbies and try and find occupations for him to fill his time. I find all the staff and management to be very warm and friendly, always a welcoming smile to greet me when I visit and a quick chat, which is just lovely. Dad has told me he is extremely happy there, and that's the best result I could possibly ask for.
Reply from Kate Yates, Communications and Content Specialist at Basingfield Court Residential Care Home

Thank you for your wonderful review of Basingfield Court, the team will be delighted to read your comments. The staff certainly are devoted to enriching the lives of their residents with truly person-centred care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from Marguerite S (Daughter-in-law of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff. Not just caring for my mother-in-law, but the whole family. The grounds and home are well cared for and homely. So pleased my mother-in-law was able to take up residence in Basingfield Court. Would recommend it to anyone with a loved one who needs extra care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Basingfield Court Residential Care Home

from D C (Son of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff. Home very clean and tidy. Nice food, many with lots of options.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashley House Residential Care Home

from Terence A (Respite Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. Staff are very friendly and helpful in all situations. Excellent management. I'd give Ashley House Residential Care Home A1. Well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (11)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sanctuary Care Ltd to verify any information. View our terms and conditions. Sanctuary Care Ltd has a Platinum Service – more info.