Care Homes Owned by Sanctuary Care Ltd in Shropshire

Very clean and hospitable

My sister has been a resident of Lake View for 6 years. She is currently at end of life with Alzheimers. In all of the years she has been at the home she has been treated with utmost kindness and the best of care. When she was able to eat the food was of the best quality, all activities are well planned and communication with staff has always been excellent. I cannot praise the staff enough for their care and the comfort they provide to my sister at this last stage of her life. Lake View gives me peace of mind that she is well cared for. It is a wonderful care home.

Nan has been at LakeView for a good few years now and I couldn't recommend them more. There's activities, nice food for Nan, and the staff are lovely. The home is clean and bright. Nan settled in very quickly and really enjoys being there. Thank you for all you do.

My husband went here for respite while we had some work done to our home. He enjoyed his stay and was very comfortable. The staff were all wonderful and couldn't do enough for him. He enjoyed the lovely food and was very comfortable in his room.

Keep up the good work.

My mother has been a resident in the home for more than three years. During recent weeks due to a decline in her health, she has required more specialised care. The care team have carried this out with much kindness and compassion. I have also found the management team have been most helpful, when I have needed their assistance over recent weeks.

We have found the care home to be very clean and tidy. The food is excellent and the staff are approachable and very friendly. The standard of care is high and exceptional. I would recommend this place to anyone. My sister is extremely happy here.

Lake View care home in Telford is absolutely lovely. Very clean and bright. Mum couldn't be in a better place. She is extremely well cared for. Good food and plenty to do. Staff are lovely and helpful. Can't fault the place at all. I enjoy visiting her.

My mum is a resident at the home with dementia. She has settled in very quickly and knows the staff faces, she sometimes forgets names. We were able to bring her own TV, plants, ornaments, pictures and photos which are in her room this has made her settle more easily. The staff on the 2nd floor are all lovely, they interact with her and also welcome any family members when they visit, they even know our names which is nice. There are lots of activities organised by the home, unfortunately mum doesn't like joining in. The only moan from mum is 'they keep giving me too much food to eat' which is not a criticism , she enjoys eating in the lounge with the other residents and in her own room, it's nice for her to have options when she's not feeling up to it. I would have no hesitation is recommending this home for anyone who wants their loved ones to be cared for, knowing they are in safe hands which gives the family piece of mind.

My mum was 96 today. Lake View catering put on a fabulous spread for 5 people - only £5 for visitors. The selection of food was great and plentiful. It was beautifully presented. I was very impressed with everythng - in a lovely garden room.

My mum was a resident for 7 months sadly passing away in June this yearjust 3weeks short of her 104th birthday.,she had dementia, the care and attention showed to her was outstanding by all staff. It's always difficult to come to terms with putting a loved one into care but rest assured they will not get better care than Lake view. Thankyou all for everything you did for Mum. Heartfelt gratitude from all the family.

My mum moved into Lake View in April as a full time resident. I was very anxious moving mum into care, but the transition has been made so much easier by the support and care mum is receiving. She has settled in really quickly and is very happy. Staff at Lake View have made our family feel very welcome when we visit and are happy to help if we have any questions. There are lots of activities for residents to get involved in. You are always kept informed if there are any problems or concerns. I would have no hesitation in recommending Lake View to anyone .

Since entering Lake View I have been treated like family, I am not good with phones or TV but your receptionist has helped me a great deal. All staff could not be more helpful.

Thank you to all the staff that look after my mom.

My Mum is resident at Lake view care home. The care provided is first class, nothing is too much trouble. The staff are amazing, treating every resident with respect and kindness whilst maintaining their dignity. Supporting and encouraging each resident to live a life of their choosing. The freshly cooked food is wonderful catering for individual choices and dietary needs. Regular Activities are offered daily, exercise classes weekly. Visiting Singers create a wonderful party atmosphere. My Mum's got a new lease of life since being at Lakeview. The home is really well furnished and maintained to the highest standard. I have no hesitation recommending Lakeview.

My mother spent the final 20 months of her life at Lake View, during which time she was extremely happy and very well looked after. All staff who came in to contact with mum had a cheery word which made her feel at home; indeed she referred to Lake View as her home. We were so happy that she was at Lake View, in the knowledge that she was safe, secure and happy.

The staff always went that extra mile to provide fulfilling activities for all residents and mum was very happy to attend the residents meetings in the knowledge that her suggestions were listened to and being taken into account.

We are so very grateful to all staff at Lake View for their unbelievable care, love and professionalism. Thank you to all staff, both day and night staff, who enabled her to feel safe and secure to the end. We will always remember the dignity and respect shown to mum at her passing.

We wholeheartedly recommend Lake View Care Home.

Mum was very happy in your care. Sincere thanks to you all.

I spent 6 weeks in lakeside after surgery. Staff are wonderful, food is really good and plentiful. Nothing is too much trouble just ask!

Had my mum in Lake View Brookside for 2 weeks respite. The care home was lovely and very well ran. I felt a safe peace of mind as they looked after mum very well. Staff and management are a credit to the company and I would definitely keep in touch for the future. Many thanks to all.

This home is outstanding. My grandad needed emergency respite care and the home manager went above and beyond to assess and offer comfort and reassurance to the whole family making the process much easier and less painful. My grandad loves the home, believes he's treated like a king and nothing is ever too much for the amazing staff that are a credit to the home. My family are forever greatful

We had to look for a care home for my wife and Lake View was by far the best one we viewed. I took my wife a while to settle in but all the staff were excellent in making my wife feel at home. The food is first-class. Lake View is a very friendly home and is very well-run.