Care Homes Owned by Sanctuary Care Ltd in Lanarkshire

in activities she enjoys. My elderly dad visits twice a day and is made to feel welcome at all times, as are the rest of the family. Really can't fault the care she receives and we are kept informed every step of the way.

up the good work X

baking , gardening, mini golf , entertainers, therapets and crafting.. She has also enjoyed the regular outings for pub lunches and to the seaside in the home minibus Families are welcomed to join for events such as Mother's Day tea and quiz nights . This care facility is situated in an old adapted building but there is excellent maintenance and refurbishment programmes to ensure the residents safety and comfort.

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effort to integrate him seamlessly and understand him as an individual. I am amazed that in such a short time, the staff recognise me and associate me with my Dad, this really helps at visiting time and when I call for an update. Communication with the staff has been great and this is particularly reassuring when I can't make a visit.

I have seen individual acts of caring by the staff that really gives me comfort that my dad is being well looked after. The food and the variety of menu is quality and wholesome and my Dad is enjoying this aspect, weight gain after many years of the opposite.

My experience of the home is very positive and I would highly recommend to others.

all work so hard to ensure the Residents are so cared for and attention to detail ix exceptional
Abercorn Care Home is a delight from when you enter, it has a wonderful atmosphere of happiness and it sparkles there is always something going on with the Events Team and they go above and beyond, they are such an inspiration and bring such joy and happiness to not only the Residents but the family and visitors to Abercorn, everyone is included and they are just the best thank you for all you do
I love visiting and they have given my Mum her life back on so many occasions we cannot thank Abercorn and everyone there enough for all they do. Thank you so much

staff and most importantly her residents.
My Dad's room is small, however he has enough space to live comfortably. The staff are very attentive, and I cannot fault Rowell or Von for the activities - my Dad (and Mum) loves a lunch out!
He was admitted to Abercorn with a pressure injury to his bottom and his heel, which have now healed thanks to Rowena and her Team!
I am looking forward to Visiting Dad in December and going out for some lunch with him and Mum!
Thank you Rowena and your team in Strathmore unit.

activities going on from art, boxing, singing, dancing, baking etc
The activity team always coming up with things to do, including days out for the residents.
Loads of events also for all to join in including us the family members.

As a family we a had a tough 6 months caring for my Mum but now we can sleep at night knowing my mum is being cared for and is safe now.
She is loving life, happy and content here.

A big thank you to everyone for the care and attention to my Mum and the family are forever grateful!

My only negative is the car park, lack of spaces, understandably out of your control but maybe a redesign .. moving the bins for more space? Resurface?

and Management Team have been amazing with her and I cannot fault them one bit. Each staff member is approachable and they are happy to deal with any queries that we may have. Nothing is ever an issue. The staff take time to get to know the residents and their families which I think is great.

Westwood house always has activities, fundays and evening events. This allows relatives to keep busy throughout the day and enjoy time with their families. The activity team are brilliant and always looking to plan more fun activities! My Gran loves it!

We as a family are very pleased with the care, compassion and support that is given to my Gran.

Thankyou to all staff at Westwood House! :)

care.

up (he is a falls risk). She took the decisive action to rush to my husband's aid. When I thanked her, her response was "the one who had fallen was safe on the floor and so I needed to attend to the other" In my opinion, she showed excellent awareness and decision making, and she is a welcome addition to an already good team.

faced many challenges since being diagnosed with dementia and the team were always so kind and compassionate towards him, and found the time to listen when he needed it.
There is always something for the residents to do, the activities coordinators do a fantastic job in keeping all resident motivated and happy!
I will be forever grateful to the team at Westwood for all their hard work, patience and care they delivered to my grandad especially in the end stages of his life. I was blown away with the professionalism and standard of care delivered during the most difficult time. Not only for my grandad but for us as a family. We will be forever grateful! 1000/10!

the care and support. Team members in every role are kind, helpful & tuned into individuals' needs. Residents are treated with dignity & compassion. The days are punctuated by "treats", e.g. cheese, wine, live music, pamper sessions and purposeful activities and outings. We entered W.H - trusting but with heavy hearts - we no leave after our visits at peace & feeling more lighthearted.

for the care and attention afforded to my Mum, family forever grateful.

a great open-door policy.
Huge praise to all members of the team from management down
Well done!

basis which can be seen by the way the residents interact with the team at Forefaulds. The residents capable of joining in the activities seem to thoroughly enjoy themselves. Dad seems to be settling really well and developing a great relationship with all the care team