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Care Homes Owned by Sanctuary Care Ltd in Ayrshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in Ayrshire

Only the locations & reviews in Ayrshire for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 7279 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in Ayrshire (3)

 - Browse 3 Care Homes owned by Sanctuary Care Ltd in Ayrshire
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Queens Care Home
34 Ardayre Road, Prestwick KA9 1QL 
9.6 53 reviews
Queens Care Home, Prestwick, Ayrshire
"My mum completed 1 year residency in January and the change in her is nothing short of amazing, given her diagnosis prior to admission with…"   Read all 53 reviews
  • from £1,580 / week
  • 43 Rooms
Location Type Care Home

Sitting on the Prestwick Promenade, overlooking the beach, Queens is in a stunning location. The team provide residential, nursing, dementia and palliative care, as well as respite care breaks, which ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Howard House Care Home
13 Howard Street, Kilmarnock KA1 2BP 
9.5 49 reviews
Howard House Care Home, Kilmarnock, Ayrshire
"I enjoy staying here. The staff are very helpful. I like to be independent, and the staff let me do things.…"   Read all 49 reviews
  • from £1,348 / week
  • 41 Rooms
Location Type Care Home

Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Glenfairn House Care Home
28 Racecourse Road, Ayr KA7 2UX 
9.1 38 reviews
Glenfairn House Care Home, Ayr, Ayrshire
"My cousin has only recently moved into the Glenfairn after 16 weeks in hospital. Although the transition has not been easy for her or us,…"   Read all 38 reviews
  • from £1,518 / week
  • 65 Rooms
Location Type Care Home

At Glenfairn House residents not only live in beautiful surroundings, they enjoy the care of a truly dedicated team, who provide residential, dementia, nursing, palliative, mental health care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews in Ayrshire (140)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Howard House Care Home

from D M (Daughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend Howard House as my mum has been a resident for about 9 months and she has been very well cared for Nothing is too much The staff are very approachable and will help you if they can There are many activities for residents to take part in
Reply from Jacob Hardie, Design and Marketing Assistant at Howard House Care HomeThank you for sharing your lovely feedback. We're delighted to hear how well your mum is being cared for and that she's enjoying the warm atmosphere and experiences available. It means a great deal to know she feels supported and settled.
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Review of

Glenfairn House Care Home

from Alyson J (Cousin of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has only recently moved into the Glenfairn after 16 weeks in hospital. Although the transition has not been easy for her or us, all the staff have been so supportive and welcoming. This has helped her enormously to settle into the care home environment. They are trying hard to encourage her
to take part in all activities and are so kind and caring. The home keeps us fully informed with regular updates on her well being. Her room is beautiful and we hope she continues to settle well into her new home.
Reply from Jacob Hardie, Design and Marketing Assistant at Glenfairn House Care HomeThank you for sharing your lovely feedback. We're so pleased to hear your cousin has felt supported during her move and that the team's kindness and encouragement are helping her settle into her new home. It means a great deal to know you feel well informed and that her room provides comfort.
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Review of

Glenfairn House Care Home

from Lynda G (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glenfairn has been my Mums home for two years. She is settled, happy and enjoying life in the company of the staff and other residents, and as her daughter I can relax knowing she extremely well cared for and safe 24/7. The staff providing the high level of care, the premises and the services are
exemplary. The investment and refurbishments at Glenfairn have been transformative. There are daily activities for all residents to enjoy as they wish. The gardens are beautiful and very well maintained. I would highly recommend the Glenfairn family.
Reply from Jacob Hardie, Design and Marketing Assistant at Glenfairn House Care HomeThank you for sharing such lovely feedback. We're delighted to hear how happy and settled your mum feels, and that the care, environment and experiences are giving you real peace of mind. It means so much to know you would recommend the Glenfairn family
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Review of

Queens Care Home

from Richard R (Son of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum completed 1 year residency in January and the change in her is nothing short of amazing, given her diagnosis prior to admission with dementia and end of life prospects. The management team and staff go above and beyond to cater for all families loved ones and is the best decision we have ever
made as a family for my mum's care.
Reply from Jacob Hardie, Design and Marketing Assistant at Queens Care HomeThank you for sharing such thoughtful feedback. We're so pleased to hear how much your mum has improved over the past year and that the care and support she receives has made such a positive difference. It means a great deal to know your family feels confident in the team and the experience she has had.
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Review of

Queens Care Home

from Steven R (Son of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standards that are set down do exactly what it says on the tin A well oiled machine that recognises needs of safety & hygiene for our loved ones. When leaving you know you have nothing to fear as a safe pair of hands are always available for any needs.
Reply from Jacob Hardie, Design and Marketing Assistant at Queens Care HomeThank you for sharing such thoughtful feedback. It's wonderful to hear that the standards in place give you such confidence and peace of mind. Knowing you feel supported by a team that prioritises safety and hygiene means so much to us, and we're delighted that you feel reassured whenever you visit or leave your loved one in our care.
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Review of

Howard House Care Home

from John H (Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy staying here. The staff are very helpful. I like to be independent, and the staff let me do things.
Reply from Jacob Hardie, Design and Marketing Assistant at Howard House Care HomeThank you for sharing your kind feedback. It's wonderful to hear that you enjoy staying with us and feel supported to keep your independence. Your comments mean a great deal to our team.
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Review of

Howard House Care Home

from W R (Son-in-law of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we first saw Howard House, we knew we had found the right care home for my father in law. In the three years since that day, this has continued to be our view. The staff are wonderful - caring, compassionate and welcoming, and always highly professional. The Manager always makes herself
available to us, the office staff are highly courteous and friendly, and all the staff members we meet - the nurses, carers, cleaners and kitchen staff - could not be warmer; nothing is ever a problem and we are always made to feel so welcome. There are a great deal of activities of all kinds offered, including frequent visits out. My father in law is very content and happy in Howard Horse and the family are so content because of this. It's a superb care home and I can't recommend it enough.
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Review of

Howard House Care Home

from I M (Granddaughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it's a lovely place for elderly people to sit down and enjoy. I hope everything goes well in the future.
Reply from Jacob Hardie, Design and Marketing Assistant at Howard House Care HomeThank you for sharing such kind words. We're delighted you feel it's a lovely place for people to relax and enjoy. Creating a welcoming and comfortable environment is at the heart of what we do, and we truly appreciate your support for the future.
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Review of

Howard House Care Home

from Morag A (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Howard House at the start of August. Due to the caring and supportive staff, Mum has settled in quickly with no significant problems. Mum has some mental confusion, but this seems to have improved, and her physical condition has improved since moving.
Reply from Jacob Hardie, Design and Marketing Assistant at Howard House Care HomeThank you for your lovely feedback. We're so pleased to hear your mum has settled in well and is doing better both mentally and physically. It means a lot to our team to know their care is making a difference.
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Review of

Glenfairn House Care Home

from Louise T (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had the best care since moving into this residential home. The staff keep.me up to date with any medical matters and changes to her care . They try to keep her interactions going even though her advanced dementia makes this hard and sometimes you get no response
Reply from Jacob Hardie, Design and Marketing Assistant at Glenfairn House Care HomeThank you for your lovely feedback. We're glad your mother is receiving the care and support she deserves, and we appreciate your kind words about our team.
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Review of

Glenfairn House Care Home

from Carol R (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Glenfairn for a few years and has an excellent standard of care. All the staff from the manager admin kitchen domestic carers and activity are fantastic they are such a friendly bunch and make you feel so welcome nothing is a bother to them. There is regular activities
which unfortunately mum can't always do but they always include my mum and myself too when visiting. I am always kept informed regarding mum. There is regular meetings and newsletters too. Glenfairn is a happy place especially when one member of staff is around.
Reply from Jacob Hardie, Design and Marketing Assistant at Glenfairn House Care HomeThank you so much for your lovely review. We're delighted to hear that your mum feels well cared for and that you both feel so welcome at Glenfairn. Our team works hard to create a happy, inclusive environment, and it's wonderful to know that this is reflected in your experience. Your kind words mean a lot to us-thank you again!
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Review of

Glenfairn House Care Home

from Anne G (Niece of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was in Glenfairn House Care Home for short time earlier this year. We were so impressed by the attentive care she received and by the caring nature of all the staff. Nothing ever seemed too much trouble for them and they were always so friendly. The home kept us fully informed with regular
updates on the health and wellbeing of my aunt, and any requests were dealt with promptly. Visiting times were very flexible and tea and biscuits were often provided! We looked at several care homes in the area and were so pleased that my aunt secured a place at Glenfairn.
Reply from Jacob Hardie, Design and Marketing Assistant at Glenfairn House Care HomeThank you for your lovely review. Were so pleased to hear that your aunt received attentive care and that our team made you feel supported and welcome. Its great to know the flexible visiting and regular updates helped put your mind at ease.
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Review of

Glenfairn House Care Home

from J S (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glenfairn House Care Home, Is a fantastic home for my mum which provides a homely and comfortable environment, all the staff are very welcoming and helpful, and provide genuine care for my mum on a daily basis. There is always lots of activities for the residents and my mum enjoys joining in, and is
encouraged to do so by the staff, and families are welcome to join in with activities also. The staff in the home have good communication with myself and provide regular updates on the wellbeing of my mum. The home keeps families updated on what's happening in the home.
However I have not had opportunity to speak to, or been introduced to the management team which is reflected in my star rating.
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Review of

Glenfairn House Care Home

from Margaret R (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the short period of time my mum has been in Glenfairn I have found the staff very helpful and friendly. Any queries or requests we have had have been dealt with quickly and with a smile. I can already see a difference in my mum's wellbeing and mental health. Everyone is trying to improve her quality
of life.
Reply from Fae Doherty, Digital Marketing Manager at Glenfairn House Care HomeThank you so much for you lovely review for Glenfairn House. It is wonderful to hear about the difference you can already see in mum's wellbeing.
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Review of

Queens Care Home

from Kevin G (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Queens Care Home for over 2yrs now.during this time i have seen her more happier than shed been in yrs previous.This is due to the wonderfull staff at the home.she gets her hair and nails done,does lots of activities and gets proper looked after.The staff go beyond all
my expectations,they are all very helpfull and kind.couldnt wish for more.
Thanks to all the staff at queens .
Reply from Kate Yates, Communications and Content Specialist at Queens Care HomeThank you so much for your kind words. We're thrilled to hear that your mum is so happy and well cared for at Queens. It's wonderful to know that the activities and wonderful care provided by the staff have made such a positive difference. We truly appreciate your feedback and will be sure to share it with the home manager and her team.
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Review of

Howard House Care Home

from Carol M (Stepmother of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and management are friendly and approachable - nothing is too much trouble. Any queries are quickly responded to either by email, telephone or in person. My relative has always been treated with dignity, compassion and kindness. Security is excellent with keypacks accessing gates to stairs
and front entrance, which has recently been renovated. There are varied age appropriate activities on every day. I brilliant nursing care home run by wonderful staff.
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Review of

Queens Care Home

from Carolyn O (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very impressed with the relationship the staff have built up with Mum, getting to know her likes and dislikes. She is now in a room much more suited to her and has settled well. Mum has acknowledged how grateful she is to have 24 hour care to support her. The staff are friendly and approachable
and the place has a welcoming atmosphere.
Reply from Kate Yates, Communications and Content Specialist at Queens Care HomeThank you for sharing such a thoughtful review for about team at Queens. We're delighted to hear that your mum has settled into her new room so well. It's wonderful to know she feels so supported and cared for, and that you've find the atmosphere welcoming. Your kind words mean so much, thank you.
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Review of

Queens Care Home

from A M (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely Care Home.
The staff go above and beyond what is expected of them.
Food is very good and there are lots of activities if the residents want to join in.
My mum has settled in really well.
Reply from Kate Yates, Communications and Content Specialist at Queens Care HomeThank you for your kind review for our team at Queens. We're so pleased to hear that you find the care home lovely and that our staff go above and beyond. It's great to know that the home-cooked food and activities are appreciated as well. We strive to create an environment where residents can feel at home and engaged, so your feedback means a lot to us.
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Review of

Howard House Care Home

from A B (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Father has now been in Howard House Care Home for over 2 years and is very content. He enjoys a comfortable life with the friendly staff. He has made new friends with other residents. He has become very understanding of other residents difficulties and is always willing to learn more. He enjoys the
food and games. It is very helpful to all members of the family that many activities and information is put on the Facebook page. Staff are always very helpful on the phone if I have any issues. New staff this year have made remarkable improvements in care of both body and mind.
The new lift has been installed at last but still has a noticeable bad smell. Although the new boiler has been installed, the radiator thermostats do not work and has been mentioned constantly for many months through the heat of summer and cold winter. Extra heaters have not helped and is causing unhealthy conditions in the room for Dad's chest infections.
Reply from Kate Yates, Communications and Content Specialist at Howard House Care HomeThank you so much for your feedback. We're thrilled to hear that your father is so happy at Howard House Care Home, from the friendly staff and friendships, to the activities and the team's focus on residents' mental as well as physical wellbeing. We are so sorry to hear about the issues with the lifts and radiator, and are pleased to confirm that after you spoke to the home manager very recently, the issues were immediately resolved. Ensuring a comfortable and healthy environment for all our residents is our top priority, and we truly appreciate your patience and understanding while these matters were addressed.
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Review of

Queens Care Home

from G G (Granddaughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran currently resides in Queens Care Home and has done so for some years. The care at Queens is second to none. Before going to Queens my gran was lonely and then due to health never managed to get out to her clubs. Now she lives in Queens and her home is now packed with days of fun-filled activities
and laughter. I have seen her shine since being there and that's due to the fact she is very much at home. I cannot thank all the staff at Queens enough not just the carers but all the staff who work very hard to make sure all the residents are happy and as healthy as can be. I would recommend this home to anyone who asks!
Reply from Kate Yates, Communications and Content Specialist at Queens Care HomeThank you for sharing such a heartfelt five-star review. We're thrilled to hear how your gran is thriving and enjoying life at Queens Care Home. It's wonderful to know she feels at home and enjoys such wonderful experiences. Your kind words mean so much to our entire team and they will be touched to read your comments, thank you.
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Awards / Recognitions (12)

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