"I would highly recommend Westmead, my aunt's dementia is slowly getting worse, the care she is receiving is very reassuring to say the…"
Read all 78 reviews
from £1,105 / week
35 Rooms
Location Type
Care Home
The variety of activities the residents enjoy at Westmead is very special. The home’s award-winning activities coordinator is passionate about researching residents’ life histories, to find out what ... Read more
"Mum has become a permanent resident at Juniper. This was following two recent respites. I find myself saying I have nothing but praise for…"
Read all 83 reviews
from £1,461 / week
60 Rooms
Location Type
Care Home
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.
Providing residential and dementia care, the home also provides respite care ... Read more
"The Christmas tree in the ground floor dining area was the most beautifully dressed tree I have ever seen. As well as the room, which was…"
Read all 83 reviews
from £1,421 / week
63 Rooms
Location Type
Care Home
With views of the Malvern Hills, Hastings is in a wonderful location, providing residential, dementia and respite care, which can be booked in advance.
Residents enjoy spacious, beautifully ... Read more
"Was lovely to see Dad chatting, so really helped with Dad's social skills. When it comes to Dad needing a permanent place, it would be…"
Read all 77 reviews
from £1,424 / week
63 Rooms
Location Type
Care Home
There is always something going on at Heathlands Residential Care Home, from animal therapy, visits by local nursery and school children, art and crafts, live music, to trips out into the community. ... Read more
"Both my mother and father lived at Beechwood at separate times, mum was there for 7 years and dad for 5 years. We, as a family, cannot…"
Read all 87 reviews
from £1,109 / week
38 Rooms
Location Type
Care Home
Beechwood is a thriving care home full of activity, which has a warm, family feel the moment you walk through the door.
Not only do the team provide residential and dementia care, they also ... Read more
"My mother has suffered with various health issues, in the last few weeks. I would like to say a very big thank you to all care staff who…"
Read all 114 reviews
from £1,416 / week
64 Rooms
Location Type
Care Home
The team at Regent are what makes this home stand out. They are passionate about enriching the lives of their residents with fabulous experiences and activities.
From gardening in the home’s ... Read more
"My mother has Alzheimer's and has been a resident here for just over a year. In that time her care has been exemplary. She is so content…"
Read all 96 reviews
from £1,397 / week
60 Rooms
Location Type
Care Home
Providing residential and dementia care, the home has launched its beautiful eight-bed Mulberry Suite offering respite care breaks, which can be pre-booked up to six months ahead. This unique service ... Read more
"Brambles care home is a wonderful place for my wife. I never would have thought that she would settle like she has. The staff are amazing…"
Read all 96 reviews
from £1,396 / week
64 Rooms
Location Type
Care Home
The team at Brambles are devoted to supporting their residents to live life to the full. They follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to feel truly ... Read more
"I'm very happy with the care and support my father-in-law is getting at Ravenhurst Residential Care Home. The staff are all very friendly…"
Read all 76 reviews
from £1,172 / week
50 Rooms
Location Type
Care Home
With a long-serving team of devoted staff, many of whom have been at Ravenhurst for over 15 years, it truly feels like a warm, family home.
As well as providing residential and dementia care, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Sanctuary Care Ltd Reviews in Worcestershire (790)
9.6
Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.
from Joyce M (Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
Very happy with everything at Regent Care Home.
Staff are nice and food is good.
Very happy.
Reply from Jacob Hardie, Design and Marketing Assistant at Regent Residential Care HomeThank you for sharing your lovely feedback. It's wonderful to hear that you feel so happy with the warm welcome, caring team and enjoyable meals at the home. Knowing that the experience has been so positive truly means a great deal to us.
from K B (Daughter-in-law of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I'm very happy with the care and support my father-in-law is getting at Ravenhurst Residential Care Home. The staff are all very friendly and you can see how they care about the residents. It's a tough and demanding job for the staff but they always have a smile and a positive attitude. I feel assured
that my father-in-law is being well looked after in a warm and caring environment.
Reply from Jacob Hardie, Design and Marketing Assistant at Ravenhurst Residential Care HomeThank you for sharing your lovely feedback. We're delighted to hear your father in law feels so well supported and that the team's warmth and positive attitude shine through. It means a great deal to know he is enjoying a caring and reassuring environment.
from J W (Daughter of Resident) published on 25 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has become a permanent resident at Juniper. This was following two recent respites. I find myself saying I have nothing but praise for the wonderful care staff looking after Mum, as they get to know her specific needs. There is an excellent team at this care home, including the wonderful ladies
on reception. Nicky in particular helped clinch the deal, so to speak, while I made one of the most difficult decisions of my life, entrusting my loved one to more capable and professional hands. The fantastic 'nothing is too much' maintenance guy is an absolute star! The home has a great housekeeping and kitchen team too. I would describe the carers as nothing short of being guardian angels, so thank you! My advice to anyone placing or having a loved one in respite or permanent care, is to communicate any concerns you may have. I have found the staff very quick to respond in addressing the issues, whilst prioritising the resident's needs & safety.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for sharing such thoughtful feedback. We're delighted to hear how well your mum has settled and that the whole team has helped you feel supported during such an important decision. It means so much to know she is receiving care that feels personalised, responsive and comforting.
from Gina N (Daughter of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From the moment I walked through the door at Ravenhurst, I knew my mom was going to be happy and well cared for, and I was not wrong. You are greeted by welcoming reception staff, and this welcome carries on throughout with all staff and management. My mom is receiving outstanding care and empathy.
There is nothing any member of staff will not do to help if any is needed. The support to myself at this difficult time has been amazing. There is always someone there who will listen and make me feel better if I'm having a hard day with it all. I cannot express how truly grateful I am. My mom is part of the Ravenhurst family.
Reply from Jacob Hardie, Design and Marketing Assistant at Ravenhurst Residential Care HomeThank you for sharing such a heartfelt review. It means so much to hear how warmly welcomed you felt and that your mom is receiving such compassionate and supportive care. We're truly delighted she feels part of the home's family.
from Jeff S (Son of Resident) published on 20 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was admitted on 28 Dec 2025. The help the staff have given to myself and my wife has been exellent. My mother has been given exellent care at Juniper House. Staff are always approachable and knowledgeable. I would recommend the house.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for sharing your kind feedback. We're delighted to hear your mother has received such excellent care and that you've felt supported throughout her time with us. Your recommendation means so much.
from Sue H (Friend of Resident) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Staff are always, friendly, happy to help and a relaxed atmosphere.
Reply from Jacob Hardie, Design and Marketing Assistant at Beechwood Residential Care HomeThank you for sharing this lovely feedback. It's wonderful to hear that our team's friendly approach and the relaxed atmosphere help create a positive experience. We truly appreciate you taking the time to let us know.
from Angela H (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been at the Brambles care home for two years now. The staff are amazing. It is not an easy decision putting your mom into a care home, but over the past two years my mom has settled in well. This is due to the caring environment she is in. I am so glad we chose the Brambles care home for
my mom. It has made my life better knowing she is happy and content. Thank you.
from Leslie H (Husband of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Brambles care home is a wonderful place for my wife. I never would have thought that she would settle like she has. The staff are amazing and always helpful. I am so glad I chose this care home for her.
from Tracey L (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The Christmas tree in the ground floor dining area was the most beautifully dressed tree I have ever seen. As well as the room, which was so wonderfully decorated. The atmosphere was made to be so magical, and more so as it was done for the residents by one of the staff. Janine has a magical eye for
making Christmas as amazing as she could. Sending my best to her and all the staff that care so much for not only my mum but all the residents.
Reply from Jacob Hardie, Design and Marketing Assistant at Hastings Residential Care HomeThank you for your lovely feedback. We're so pleased the festive decorations helped create such a magical atmosphere for your mum and the other residents. It means a great deal to the whole team to know their care and creativity made a difference.
from J H (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Was lovely to see Dad chatting, so really helped with Dad's social skills. When it comes to Dad needing a permanent place, it would be wonderful for him to have a placement here.
The team were really friendly and communicative. Dad had his ups and down days. Maybe the only thing would of been to have
organised garden time for Dad as he loves the outdoors, so I think that's the only thing he really struggled with.
from Hazel B (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has suffered with various health issues, in the last few weeks. I would like to say a very big thank you to all care staff who have looked after mum. I really appreciate everything they do including regular updates regarding changes in medicines.
from K P (Daughter of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Amazing all the care and attention also thoughfulness that goes into making christmas celebrations happy for the residence. Special praise for the person who co-ordinates all the activities and the chef for the wonderful food he and his team serve.
Reply from Jacob Hardie, Design and Marketing Assistant at Brambles Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear that the Christmas celebrations brought joy to the residents and that the activities and festive meals were so appreciated. Your kind words mean a lot to the team and will be shared with everyone involved.
from L P (Daughter of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has had the most wonderful care at the Brambles. She loved her room looking out on the garden so she could enjoy watching the squirrels, birds and kitten peeping through the window. There was nothing too much trouble for the staff to ensure she was comfortable and so well cared for. Fiona
was so caring and helpful and always there when I needed advice. Mummy was also very fond of V who always treated her with respect and gentle care. They have a very good system of regularly checking residents are safe and if my mother moved around at night they were there to check she was alright and reassure her. It is such a shame that she now needs full time nursing care so she cannot return to the Brambles but we will be always grateful for such kindness shown to both of us.
Reply from Jacob Hardie, Design and Marketing Assistant at Brambles Residential Care HomeThank you for sharing such lovely feedback. We're so pleased your mother felt comfortable and cared for, and that she enjoyed her garden view. It means a lot to know our team provided the support and reassurance you both needed.
from Kath H (Daughter of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was a resident at Heathlands for almost two years. Her time in the care there was excellent. Staff very friendly and always very attentive and cheerful. Each and every staff member had a wonderful quality of care with all residents. For Mum, Shaun was always one of her favourites, he would
make her laugh and make her smile, always going that extra mile even when she had her pensioner moments. Thank you to all the staff, this became her home. She passed away on 04/12/2025. She would have been 100 in June.
from Laraine G (Daughter of Resident) published on 16 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend this home highly enough. The staff are amazing, they are so caring, happy and nothing is too much trouble. The activities for the residents are fantastic so much effort and thought is put into making sure the residents are happy and engaged. The home is kept incredibly clean and the
food is really good and varied. It's like being part of a family for both my mum and I. Massive thank you to all the wonderful staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Regent Residential Care HomeThank you so much for sharing such wonderful feedback. We're delighted to hear that you and your mum feel part of our family and that our team's care, activities and attention to detail have made such a positive difference. Your kind words mean the world to us and will be shared with the whole team.
from S B (Daughter of Resident) published on 16 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum was adament she would never go into a care home but when she could no longer live safely at home and had been neglecting herself there was no other choice. She was really unwell when she first became a resident and we thought she had given up. In just over a week of moving in she began to perk up,
put on weight and got her sparkle back. All the staff from receptionists, clinical leads and manager are outstanding, kind and caring and always professional. Sadly mum's illness progressed and in the last months she needed more care. The staff did everything to keep her pain free and comfortable, they always found time to reassure us, as we all live some distance away this helped us cope with mum's decline. I would not hesitate to recommend this home, mum really became part of the family and never complained about anything ...... and she was the kind of lady who would have if there had been any problems.
Reply from Jacob Hardie, Design and Marketing Assistant at Heathlands Residential Care HomeThank you for sharing such a heartfelt review. We're so pleased your mum felt cared for and comfortable, and that our team could support you during a difficult time. Your kind words mean so much to us.
from Jacqui R (Niece of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I would highly recommend Westmead, my aunt's dementia is slowly getting worse, the care she is receiving is very reassuring to say the least, the staff are friendly and nothing is to much trouble. They are also very good letting me know how she is doing and any changes to her care needs. I really
can't fault the care she is receiving.
Reply from Jacob Hardie, Design and Marketing Assistant at Westmead Residential Care HomeThank you for sharing such kind words about Westmead. We're delighted to hear that the care and support your aunt is receiving is reassuring for you and your family. Your recommendation means a lot to us.
from Michelle B (Daughter of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has Alzheimer's and has been a resident here for just over a year. In that time her care has been exemplary. She is so content now, her physical health has improved as has her mental health. Whenever I have any concerns there is someone available to talk and sort it out with me. I am kept
updated and can relax knowing that she is safe and happy.
Reply from Jacob Hardie, Design and Marketing Assistant at Breme Residential Care HomeThank you for sharing such wonderful feedback. We're delighted to hear your mother feels content and that her health has improved during her time with us. It's so important to us that families feel supported and reassured, so knowing you can relax with confidence means a lot. We'll continue to provide the personalised care and updates that help keep your loved one safe and happy.
from Janet U (Sister of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Enjoyed visiting my sister. All the staff were very pleasant & helpful. My sister was at the care home for a week and she seemed to be very happy & content.
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