Care Home Owned by Sanctuary Care Ltd in Leicestershire

something which is important to us and makes us feel comfortable.
Mum is getting more confused due to her mental condition and we're reassured and can see she is getting the best care.

bhajans. It would be great to see the residents and my mum on more outings especially as the weather is getting warmer now.
To improve a couple of suggestions to add would be if review meetings can be done when family members are more able to attend possibly after 4pm or early evening. This would help me have a better feel of the day to day routines and can contribute on how we can work together and make suggestions to the home.
They report any health concerns and staff are vigilant with care needs, which reassures us that she is being looked after well. Mum seems content whenever we see her which makes us feel this was the best place we could have put our mum.

and picked up on the fact that her health deteriorated in the middle of the night suddenly and got her medical help for which I will always be grateful.
Excellent team, excellent home!

well met and we have always got an update from the team.
My mum is involved in the activities they provide and enjoys them.

grandma and quick and fast communication with the social services has been handled extremely well and professionally. We are so grateful for the staff at Asra House and their support. This has allowed my parents to go away on holiday in peace knowing my grandma will be looked after really well. We really appreciate everyone at Asra House and their support. It's a very friendly environment and I would rate it being one of the best care homes in the region.

to include these in her daily routine. Regular monitoring by the health team has helped with her medical conditions effectively. The care team at Asra places a strong emphasis on emotional well-being. My aunty enjoys socializing with other residents and participates in group activities. The facility fosters a welcoming atmosphere for family members to feel comfortable discussing any concerns and providing input to ensure the care aligns with her needs. My aunt is receiving exceptional care at Asra where her individual needs and preferences are prioritized. The care team's dedication to providing compassionate, person-centred care ensures that my aunt continues to live with dignity and satisfaction.

to have found such a lovely care home with so many genuine and caring staff.

all of the Residents are Gujarati/Panjabi it is a credit to the staff that almost all of them speak Gujarati/Hindi/Panjabi and English, thus the Residents feel more secure and safe. The activities the Home provides are both religious/social based and are excellent coupled with the monthly Newsletter that is issued to the Residents' relatives. Any health issue encountered with the Residents, the relatives are notified at once and help is given to the relatives in dealing with the matter at hand. I regularly visit my mother and talk to my mother over the phone and have no problems with booking a room visit. The Residents are treated with dignity and respect. Generally, the Home is in a good clean state.