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Care Homes Owned by Sanctuary Care Ltd in London

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in London

Only the locations & reviews in London for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 6931 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in London (6)

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6 Care Homes owned by Sanctuary Care Ltd in London
Aashna House Residential Care Home

2 Bates Crescent, Streatham Vale, London SW16 5BP 

10 52 reviews
"My mother passed away a few months ago and hence my father is alone if we are away. This has been fine but he had a fall suffering several…"   Read all 52 reviews
Location Type Care Home

Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, English, Hindi, Punjabi, Tamil and Urdu, so communication… Read more about Aashna House Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 38 Rooms
  • from £1,279 / week
Shaftesbury Court Residential Care Home

Selkirk Drive, Erith DA8 3QP 

9.9 45 reviews
"Overall, care for my aunt is excellent. She is treated with respect and care. Also given her independence. Making friends, has the freedom…"   Read all 45 reviews
Location Type Care Home

Shaftesbury Court has a wonderful environment for its residents to enjoy and a team who are devoted to enriching their residents’ lives. Providing residential care, the team also offer respite care breaks, which can be booked in advance. These are… Read more about Shaftesbury Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,454 / week
Rowanweald Residential and Nursing Home

1 Weald Lane, Harrow HA3 5EG 

9.8 73 reviews
"My mother is a resident on the Magnolia Floor and on many visits, I have witnessed the staff provide the very best care that my mother…"   Read all 73 reviews
Location Type Care Home

Having recently undergone an impressive £4 million refurbishment, Rowanweald looks as wonderful as it feels. But it’s the team, which includes highly skilled nurses, which make this home feel really special. The team are dedicated to enriching the… Read more about Rowanweald Residential and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,508 / week
The Manse Residential Care Home

11 South Norwood Hill, South Norwood, London SE25 6AA 

9.8 63 reviews
"The care my family member has received has been exceptional. All staff are professional, kind and caring. The events organised are…"   Read all 63 reviews
Location Type Care Home

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks. The team are passionate about supporting their residents to have… Read more about The Manse Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 33 Rooms
  • from £1,314 / week
Haven Residential Care Home

36-38 Wellington Road, Hatch End, Pinner HA5 4NL 

9.7 74 reviews
"My mum stayed at the home for restbite. We would definitely recommend this home the care is 5 star and the home is spotless All the…"   Read all 74 reviews
Location Type Care Home

Haven is a stunning home with fabulous spaces to enjoy, from beautiful gardens and ensuite bedrooms, to a hair salon, welcoming lounges and a library. But it’s the team, who are devoted to enriching the lives of their residents, that make it feel… Read more about Haven Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 30 Rooms
  • from £1,732 / week
Riverlee Residential and Nursing Home

Franklin Place, Off John Penn Street, Greenwich, London SE13 7QT 

9.3 57 reviews
"Overall, I've found the staff to be very helpful, caring and personable. With few exceptions, I feel that my uncle is getting very good…"   Read all 57 reviews
Location Type Care Home

The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after loved ones at home. They can book a much-needed holiday,… Read more about Riverlee Residential and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 75 Rooms
  • from £1,375 / week

Sanctuary Care Ltd Reviews in London (364)

9.7

Sanctuary Care Ltd has a Group Review Score of 9.7 (9.684) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Sanctuary Care Ltd
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Review of

The Manse Residential Care Home

from Elizabeth Y (Regular Volunteer) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend John is a resident. I visited him and decided that I wanted to be a friend to the other residents. As a friend, I sing karaoke for them and with them once a month at my own expense - as a volunteer. The staff are really friendly, patient, loving and kind. I'm not one for giving faint praise,
so please believe me when I say the residents are very well cared for, and I've made some new friends as a consequence of everyone being so nice.
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Review of

Riverlee Residential and Nursing Home

from Karlene T (Niece of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I've found the staff to be very helpful, caring and personable. With few exceptions, I feel that my uncle is getting very good care, he is well fed, even though he's not a big eater. I feel assured of his continuing good care, thanks to the staff. The facility is well maintained and clean.
Reply from Kate Marson, Business Development Manager at Riverlee Residential and Nursing Home
Thank you for your kind feedback. We're pleased to hear that your uncle is receiving the care and attention he deserves, and that our staff have made a positive impression through their helpful and…read more
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Review of

The Manse Residential Care Home

from Christine L (Friend of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A family friend - Peter - came to The Manse in April 2025. I try to visit as much as I can. I find the staff very kind and helpful. It is always clean and I know Peter enjoys all the meal. I don't think he could have a better place to live. There are four of us who try to keep in touch as much as possible.
I know Peter likes living there. Thank you so much for all your kindness to Peter.
Reply from Kate Marson, Business Development Manager at The Manse Residential Care Home
Thank you for your kind feedback. We're pleased to hear that Peter is happy at The Manse and that you've found the staff and environment to be supportive and welcoming. Your continued visits and…read more
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Review of

The Manse Residential Care Home

from L A (Friend of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended the BBQ today, and it was lovely to see the residents enjoying the outside space and making memories.
Reply from Kate Marson, Business Development Manager at The Manse Residential Care Home
Thank you for attending the BBQ today. It's wonderful to hear that you enjoyed seeing the residents making the most of the outdoor space and creating special memories. Your presence helped make the…read more
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Review of

The Manse Residential Care Home

from J J (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my family member has received has been exceptional. All staff are professional, kind and caring. The events organised are inclusive & fun - both for residents & family/friends too. I have no complaints whatsoever. Nitin, Puspah & team should be proud of themselves & the community they've created
at The Manse.
Reply from Kate Marson, Business Development Manager at The Manse Residential Care Home
Thank you for your kind words. We're so proud to hear your family member has received exceptional care. Shoutout to Nitin, Puspah & the amazing team at The Manse. Your recognition means the world to…read more
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Review of

Riverlee Residential and Nursing Home

from Evelyn M (Sister of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The transfer of my sister was done very well. Good co operation between management and staff and settled period going well. Top pick when new nurse change over, they phone me to let me know she is doing well and any concerns I had.
Reply from Kate Marson, Business Development Manager at Riverlee Residential and Nursing Home
Thank you for your feedback. We're pleased to hear that your sister's transfer was handled smoothly and that communication between our management and staff has supported a positive settling-in period.…read more
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Review of

Haven Residential Care Home

from Kathleen M (Respite Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful.
Recommended to anybody.
Will use again.
Loved it.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home
Thank you so much for your kind words! We're thrilled you had a great experience and truly appreciate the recommendation.
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Review of

Shaftesbury Court Residential Care Home

from Tracey S (Niece of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, care for my aunt is excellent. She is treated with respect and care. Also given her independence. Making friends, has the freedom to come and go to her room. Staff professional, friendly.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home
Thank you for your lovely feedback. We're so pleased your aunt feels respected, cared for, and free to enjoy her independence. It means a lot to know she's happy and supported by our friendly,…read more
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Review of

Shaftesbury Court Residential Care Home

from June B (Sister of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day.
My sister has a lovely room close to the main room as she ahs walking difficulty.
She makes knitted squares which are often turned into blankets.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home
Thank you for your lovely review. We're so pleased your sister is happy at Shaftesbury and enjoying the activities. It's wonderful to hear she feels supported and continues her knitting. Your kind…read more
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Review of

Shaftesbury Court Residential Care Home

from Steve B (Sister-in-law of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home
Thank you for your lovely review! We're so pleased your sister-in-law feels safe, happy, and well cared for. It's great to hear she enjoys the activities and that our team can always make her smile.…read more
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Review of

The Manse Residential Care Home

from S W (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely atmosphere, staff members are very welcoming and fulfil all our needs. Couldn't wish for anything more for our nan, food and vibes are amazing. I love all events as they are very lovely and bring everyone together.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care Home
Thank you so much for your lovely review! We're thrilled to hear your nan feels so well cared for and that you enjoy the food, atmosphere, and events. It means a lot to us!
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Review of

Haven Residential Care Home

from Siobhan F (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at the home for restbite.
We would definitely recommend this home the care is 5 star and the home is spotless
All the staff are amazing and care greatly about their residents. I knew my mum was safe and well cared for while she stayed.
There is entertainment if they wish to take part
which my mum throughly enjoyed.
The gardens are beautiful
The home is outstanding and a great team of staff .A big big thank you from us. We will be back.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home
Thank you for your kind words! We're delighted your mum enjoyed her stay and that you felt confident in the care she received. Your feedback means a lot to our team.
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Review of

Haven Residential Care Home

from A C (Respite Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed 1 week's respite care in July and was looked after very well during my stay.
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Review of

Aashna House Residential Care Home

from Dipen P (Son of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away a few months ago and hence my father is alone if we are away. This has been fine but he had a fall suffering several cracked ribs and a head wound. We had to go away for 1 week and we were looking at our options and Aashna offered us a respite care option. My father has never left
our home and we were all quite nervous but the care he received was exemplary. His room was clean and very bright and comfortable and he even commented on how well he was looked after and the carers could not do enough to make him feel comfortable for the 2 weeks he stayed there. He came home happy and we felt he was safe and secure at a vulnerable time for him. The greatest compliment we can give is that he has said if he has to go anywhere again it should be Aashna!
Reply from Jacob Hardie, Design and Marketing Assistant at Aashna House Residential Care Home
Thank you for your kind words. We're so pleased your father felt safe, comfortable, and well cared for during his stay with us. It's wonderful to hear he returned home happy and would choose Aashna…read more
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Review of

Haven Residential Care Home

from E H (Resident) assisted by family/friend published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since I have arrived at Haven, I have found all of the staff to be very welcoming. Everything is kept very clean.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home
Thank you so much for your kind words! We're thrilled to hear you've felt welcomed and noticed the cleanliness - we take great pride in both. We're glad you're enjoying your time at Haven!
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Review of

Riverlee Residential and Nursing Home

from J M (Wife of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident for over 3 years at Riverlee. During this time he was very well cared for and became his home and the staff his friends. The staff always made me welcome and it was always a pleasure to spend time at the home with them and my husband. Everyone at the home was incredibly kind
and supportive to me and my husband at the end and made sure we were both cared for.
I am very grateful to everyone at Riverlee for their friendship, care and support.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home
Thank you so much for your heartfelt words. It means the world to us to know that Riverlee became a true home for your husband and a place of comfort and friendship for you both. We feel privileged to…read more
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Review of

Haven Residential Care Home

from Suzanne W (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I viewed the home and I was very impressed with the staff I met, the rooms are lovely, saw the menus, impressed with the food offered. I was very anxious putting my mum in a home for 2 weeks whilst I went on holiday.
The manageress put me at ease. When I took my my there, I unpacked her bads and staff
took her to the lounge, have her a coffee & biscuits. When I picked her up she was happy and looked well.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you were impressed with our staff, facilities, and the food we offer. We understand how difficult it can be…read more
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Review of

The Manse Residential Care Home

from Michelle H (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is a hard one to crack and has always been against being in a home. I am amazed how easily the move to a home has been. It is all thanks to the friendly team that has welcomed my Dad.
Their professionalism and care made my Dads first few days an easy transition. They have picked up on his interests
and values . Using his hobby of Karaoke and love of music to connect him into the home. By allowing him to take regular stage at The Manse. Dad loves his regular meals and his time relaxing in the conservatory. He will also enjoy a little tipple , which shows a sense of normalcy.
I love seeing the variety of activities offered . That the carers obviously put a great deal of thought and effort to keep the residents happy and occupied.
Living so far away it is a great weight off my mind to know my Dad is so well cared for and is content in his new home. Thank you for all that take care of my Dad.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care Home
Thank you so much for your kind words. We're delighted to hear how well your Dad has settled in and that he's enjoying his music, meals, and time in the conservatory. It's a joy to see him take the…read more
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Review of

Riverlee Residential and Nursing Home

from R B (Wife of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the new management very good and approachable. I thing I have found the most beneficial for my husband is the stopping of moving staff around. I can see how it could benefit staff in a small way but so detrimental to dementia residents.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home
Thank you so much for your kind words and valuable feedback. We're truly pleased to hear that you've found the new management team approachable and supportive. It's especially heartening to know that…read more
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Review of

Riverlee Residential and Nursing Home

from S T (Friend of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my friend once a week. My lady is in a fantastic home, I find the staff are always keeping her occupied, as she is a hand full at time. I won't wish her to be in a better place than this care home. Thank you to all the staff that work with my friend on a daily basis.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home
Thank you for your lovely review. We're so glad to hear your friend is happy and well cared for. It means a lot to our team to know their efforts are appreciated. We'll be sure to pass on your kind…read more
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Awards / Recognitions (11)

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