Care Homes Owned by Sanctuary Care Ltd in London

She is happily settled in to life at Haven enjoying the food and activities offered.

Our experience with Aashna house residential care home has been exceptional. We have used the home in the past for respite care and again last month. I would not use any other home for my father-in-law who is 92 years old. Smita and her team are exceptional in making sure all the residents are very well looked after and they all go out of their way to provide good care and service to all the residents. No ask to the staff is a big ask. They would do anything happily and with a big smile on their face. I can say that because whenever I had been to visit my father-in-law while he was staying at the home, I had observed that myself. My father-in-law was very happy to be there, and he cannot praise enough about how good and helpful the staff are. My father-in-law was bit apprehensive a couple of years ago when he had to go there for the first time but since then he is so happy to stay there, this gives us peace of mind, that he is happy and well looked after while we are away.

My father is now in his 90's and a little unsteady on his feet and though independent needs to have care around him. So he lives at home with us but when we are away we need to have some care provided for him. Smitaben and her team have done this now for a few times and each time the care and his stay have been wonderful, so much so that Dad calls it his home from home. All the staff are so friendly and caring and the food provided is wholesome and tasty. When he is there he attends the daily exercise classes and often there are outsiders who come in with different things and he has thoroughly enjoyed those as well. This is a care home that is truly a home and a safe and caring place to leave your loved ones.

Shaftsbury Court provides a comfortable, safe, clean, happy and person-centred environment for my mother-in-law. She can relax in her own space, see her friends in the lounge, cinema room or gardens and take part in the many activities- she especially enjoys karaoke, sing-alongs and the fete tombola! The management and staff at Shaftesbury Court listen, care and go above and beyond- thank you!

Overall we were very satisfied with the care and facilities provided. The food was good. It was just unfortunate that she was not well enough to participate in the various activities.

Mum has been really happy since being at Shaftesbury Court. She settled in really well with the support of the attentive staff and management team. We are very confident as a family that Mum is well looked after and cared for.

Care and support very good and client feels safe and secure. Activities are there and encouraged but not forced. Overall client is happy in his surroundings, in particular the unit he is on and the staff that attend to his needs.

The food here is amazing!

It must add that the food is excellent, my dad enjoys both veg & non veg options daily.

My mother developed a nasty cough quite quickly. I am so grateful to the Haven staff for spotting the seriousness of this cough and contacting emergency services so quickly. Thankfully, mum is fine now, but without the speed and professionalism of the Haven staff. The consequences could have been far worse.

She would definitely go back for another stay.

Fantastic support when moving Jill in which was a difficult time as Jill has dementia. The staff were wonderful, Reena, Anna and the team have made Jill feel welcome and she is very happy here. We have had great support when difficulties arose, not sleeping in bed, pressures sores, water retention have all been addressed and resolved. Even welcome visits from our Cockerpoos (Harvey).

Thank you

Excellent care. The most important thing for a care home.

A big thank you to all staff.

Aashna House has been my mother's home for well over a decade, and she recently celebrated her 100th birthday there. I cannot speak highly enough of Aashna House, its wonderful manager Smita, and her fantastic staff.

The care my mother has received has been absolutely excellent. From the very beginning, Aashna House has felt like a family to us rather than simply a residential care home. Over the years, the level of care, compassion and professionalism has remained excellent, which has meant a great deal to our family. The food is delicious, the standards are consistently high, and the staff are always kind, respectful and caring. They do everything in their power to ensure that residents feel both welcome and safe.

They also made her 100th birthday a truly special occasion, which was greatly appreciated by all of us.

I wholeheartedly recommend Aashna House to anyone looking for the very best care for a parent or loved one.

My wife was a resident at Riverlee for just over 2 years. She died there on 23rd March 2026. As a daily visitor to her at the home I got to know the place well and many of the staff too. I formed lovely friendships with quite a few of them. My wife's deterioration was quite marked and sad to witness, but the care, skill and warmth of the staff was so reassuring and I really learnt to respect them for the job they did. As she came closer to death, these charactoristics came more to the fore, as they treated her with gentle compassion and skill. The non-carers were as impressive as well with their interactions.

We researched, visited and interviewed several nursing homes. We looked at Indian nursing homes (as my mother is Indian) but our most important criteria was the care she was receiving, over and above any environmental or cultural considerations. We chose Rowanweald because it was brimming with care workers and nurses - they filled the corridors and attended the residents with such regularity, integrity and devotion. Sometimes three nurses attended my mother's needs, especially close to end-of-life. They were extremely kind and sensitive - to her as well as to us. Towards the end of my mother's life we had a vigil of family arriving at her bedside and it makes me teary thinking about how they cared for us, too. They took every opportunity for kindness, and in the words of Mark Twain, "Kindness is the language which the deaf can hear and the blind can see." She was almost deaf and blind - so you can only imagine our gratitude.

We are deeply grateful for the care and kindness shown to our aunt over the years. We would recommend Aashna House Residential Care Home unres

I was treated with the utmost care and respect during my stay at Haven.

We found Rowanweald to be a very nice care home. It was clean and bright. The food was good and the staff were all very kind to my mother-in-law. She was looked after well. Would recommend.