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Care Homes Owned by Sanctuary Care Ltd in London

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in London

Only the locations & reviews in London for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 7393 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in London (6)

 - Browse 6 Care Homes owned by Sanctuary Care Ltd in London
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Aashna House Residential Care Home
2 Bates Crescent, Streatham Vale, London SW16 5BP 
9.8 56 reviews
Aashna House Residential Care Home, London, London
"Aashna House has been my mother's home for well over a decade, and she recently celebrated her 100th birthday there. I cannot speak highly…"   Read all 56 reviews
  • from £1,356 / week
  • 38 Rooms
Location Type Care Home

Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Shaftesbury Court Residential Care Home
Selkirk Drive, Erith DA8 3QP 
9.8 53 reviews
Shaftesbury Court Residential Care Home, Erith, London
"My mum moved into Shaftesbury Court earlier this year and I couldn't be happier with the care she's receiving. I've witnessed the…"   Read all 53 reviews
  • from £1,542 / week
  • 40 Rooms
Location Type Care Home

Shaftesbury Court has a wonderful environment for its residents to enjoy and a team who are devoted to enriching their residents’ lives. Providing residential care, the team also offer respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Manse Residential Care Home
11 South Norwood Hill, South Norwood, London SE25 6AA 
9.8 65 reviews
The Manse Residential Care Home, London, London
"The team are very prompt in answering any questions and updates. I have had only positive experiences and they are always prepared to…"   Read all 65 reviews
  • from £1,314 / week
  • 35 Rooms
Location Type Care Home

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks. The team are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Haven Residential Care Home
36-38 Wellington Road, Hatch End, Pinner HA5 4NL 
9.6 78 reviews
Haven Residential Care Home, Pinner, London
"Haven Care Home have given exemplary car to Dad. He's not always the easiest man to deal with but they've been so patient and caring.…"   Read all 78 reviews
  • from £1,836 / week
  • 30 Rooms
Location Type Care Home

Haven is a stunning home with fabulous spaces to enjoy, from beautiful gardens and ensuite bedrooms, to a hair salon, welcoming lounges and a library. But it’s the team, who are devoted to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rowanweald Residential and Nursing Home
1 Weald Lane, Harrow HA3 5EG 
9.5 79 reviews
Rowanweald Residential and Nursing Home, Harrow, London
"We found Rowanweald to be a very nice care home. It was clean and bright. The food was good and the staff were all very kind to my…"   Read all 79 reviews
  • from £1,830 / week
  • 74 Rooms
Location Type Care Home

Having recently undergone an impressive £4 million refurbishment, Rowanweald looks as wonderful as it feels. But it’s the team, which includes highly skilled nurses, which make this home feel really ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Riverlee Residential and Nursing Home
Franklin Place, Off John Penn Street, Greenwich, London SE13 7QT 
9.3 60 reviews
Riverlee Residential and Nursing Home, London, London
"My wife was a resident at Riverlee for just over 2 years. She died there on 23rd March 2026. As a daily visitor to her at the home I got to…"   Read all 60 reviews
  • from £1,457 / week
  • 75 Rooms
Location Type Care Home

The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews in London (391)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Review of

Aashna House Residential Care Home

from Julian L (Son of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aashna House has been my mother's home for well over a decade, and she recently celebrated her 100th birthday there. I cannot speak highly enough of Aashna House, its wonderful manager Smita, and her fantastic staff.


The care my mother has received has been absolutely excellent. From the very beginning,

Aashna House has felt like a family to us rather than simply a residential care home. Over the years, the level of care, compassion and professionalism has remained excellent, which has meant a great deal to our family. The food is delicious, the standards are consistently high, and the staff are always kind, respectful and caring. They do everything in their power to ensure that residents feel both welcome and safe.


They also made her 100th birthday a truly special occasion, which was greatly appreciated by all of us.


I wholeheartedly recommend Aashna House to anyone looking for the very best care for a parent or loved one.

Reply from Kate Czeczko, Business Development Manager at Aashna House Residential Care HomeThank you so much for your thoughtful and heartfelt review. We are truly honoured to have been part of your mother's journey and to have celebrated such a wonderful milestone with her. Your kind words mean a great deal to Smita and the entire team, and we're delighted that Aashna House feels like a home to your family.
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Review of

Riverlee Residential and Nursing Home

from Dermot R (Husband of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident at Riverlee for just over 2 years. She died there on 23rd March 2026. As a daily visitor to her at the home I got to know the place well and many of the staff too. I formed lovely friendships with quite a few of them. My wife's deterioration was quite marked and sad to witness,
but the care, skill and warmth of the staff was so reassuring and I really learnt to respect them for the job they did. As she came closer to death, these charactoristics came more to the fore, as they treated her with gentle compassion and skill. The non-carers were as impressive as well with their interactions.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing HomeThank you for sharing such a moving tribute. We're deeply honoured to hear how supported you felt during such a difficult time and that the compassion, skill and warmth of the whole team brought reassurance and comfort. Your words mean a great deal to everyone involved.
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Review of

Rowanweald Residential and Nursing Home

from A L (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We researched, visited and interviewed several nursing homes. We looked at Indian nursing homes (as my mother is Indian) but our most important criteria was the care she was receiving, over and above any environmental or cultural considerations. We chose Rowanweald because it was brimming with care
workers and nurses - they filled the corridors and attended the residents with such regularity, integrity and devotion. Sometimes three nurses attended my mother's needs, especially close to end-of-life. They were extremely kind and sensitive - to her as well as to us. Towards the end of my mother's life we had a vigil of family arriving at her bedside and it makes me teary thinking about how they cared for us, too. They took every opportunity for kindness, and in the words of Mark Twain, "Kindness is the language which the deaf can hear and the blind can see." She was almost deaf and blind - so you can only imagine our gratitude.
Reply from Jacob Hardie, Design and Marketing Assistant at Rowanweald Residential and Nursing HomeThank you for sharing such moving feedback. It means so much to hear that the compassion, presence and sensitivity of our team supported your mother and your family, especially at such a precious time. Knowing she was cared for with dignity and kindness, and that you felt held and supported, is something we truly value.
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Review of

Aashna House Residential Care Home

from Jitendra S (Nephew of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had the wonderful opportunity to celebrate my aunt's 100th birthday at Aashna House Residential Care Home, where she has been happily living for over 10 years. The staff consistently provide exceptional care, and it is clear that residents are treated with genuine warmth, dignity, and respect.
A
special mention must go to the manager, Smitaben, whose leadership truly makes a difference. She is incredibly dedicated, attentive, and compassionate, and it shows in the high standard of care and the positive atmosphere throughout the home.
For my aunt's milestone birthday, the team went above and beyond. The main room was beautifully decorated, creating a warm and festive environment, and all residents were invited to join the celebration. It was a joyful and memorable occasion, reflecting the sense of community the home fosters.
We are deeply grateful for the care and kindness shown to our aunt over the years. We would recommend Aashna House Residential Care Home unres
Reply from Jacob Hardie, Design and Marketing Assistant at Aashna House Residential Care HomeThank you for sharing such a lovely review. It means a great deal to hear that your aunt has felt happy and well supported over many years, and that her 100th birthday was such a joyful, shared celebration. Knowing families feel the warmth, dignity and sense of community within the home is truly encouraging.
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Review of

Haven Residential Care Home

from V H (Respite Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was treated with the utmost care and respect during my stay at Haven.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care HomeThank you so much for taking the time to leave a review for our home. It is so appreciated by our team!
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Review of

Rowanweald Residential and Nursing Home

from Julie P (Daughter-in-law of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Rowanweald to be a very nice care home. It was clean and bright. The food was good and the staff were all very kind to my mother-in-law. She was looked after well. Would recommend.
Reply from Jacob Hardie, Design and Marketing Assistant at Rowanweald Residential and Nursing HomeThank you for your kind feedback. We're delighted you found Rowanweald welcoming and that your mother-in-law was well cared for. Your recommendation means a great deal to us.
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Review of

Rowanweald Residential and Nursing Home

from Lawrence M (Son-in-law of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind and helpful staff, clean rooms, and excellent communication by the senior management. Very accommodating to our family needs, even permitting visits with family pets.Genuine warmth and understanding throughout our experience, and all of our concerns were expertly dealt with. I would highly recommend
Rowanweald as a high quality and reasonably priced care home for our loved ones.
Reply from Jacob Hardie, Design and Marketing Assistant at Rowanweald Residential and Nursing HomeThank you for taking the time to share such kind feedback. We're delighted to hear that our team, clean surroundings and clear communication made a positive difference, and that we could accommodate your family needs including pet visits. Knowing you felt welcomed, understood and well supported means a great deal to us.
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Review of

Rowanweald Residential and Nursing Home

from Anjali M (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding management team that dealt immediately with any concerns, 7,days a week via my messaging app.
Nurses were "angels" kind,caring, compassionate,friendly and happy to share advice, chat and "hold my hand" and guide me thru the unknown of my mother's,deteriorating dementia which then,kead
to palliative care.
They were also interested in my own,welfare and allowed my,dog to accompany me. There are no suitable words to describe,their amazing exemplary care. They took care not just of my mother but also emotional well being of our immediately family. They initiated making chapatis to accommodate the Asian food my mother liked. I was very sad when as a family we realised that we had to put her in a nursing,home...having heard unfavourable comments from the press about nursing homes,we were initially worried. When we got to know the management, staff it couldn't have been, more wonderful. I have absolutely have no hesitation in recommending this home.
Reply from Jacob Hardie, Design and Marketing Assistant at Rowanweald Residential and Nursing HomeThank you for taking the time to share such meaningful feedback. We're so pleased to hear that you and your family felt supported, listened to and cared for during such a difficult time. Knowing our team could provide comfort, compassion and reassurance means a great deal to us.
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Review of

The Manse Residential Care Home

from Michelle H (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team are very prompt in answering any questions and updates.
I have had only positive experiences and they are always prepared to help.
They are caring and fun with always plenty to do with no time to feel bored or lonely .
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care HomeThank you for your kind feedback. We're delighted to hear our team are supportive, caring and quick to help, and that the atmosphere feels fun, engaging and welcoming.
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Review of

Aashna House Residential Care Home

from Kanak M (Daughter-in-law of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Aashna House has been exceptional. My mother in law, who suffers from Dementia is well cared for. The staff are understanding and treat their residents with respect and ensure their wellbeing with patience and dignity. Recently mum was hospitalised and her return to the home was smooth
and the manager was very understanding of mums needs and very helpful in ensuring that mum is well cared for and ensure her speedy recovery. Overall we cannot fault this home. Highly recommended.
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Review of

Haven Residential Care Home

from Cliff L (Husband of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is always a comforting experience to visit the Haven. It allows me to relax knowing that my wife is in trusted, capable hands. All the staff are caring, knowledgable and approachable which gives me the confidence to discuss any questions that i might have relating to my wife's diet, care and quality
of life.
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Review of

Haven Residential Care Home

from C S (Stepdaughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall experience is very good. Food,hygeine''and cleanliness are excellent. There are good range of activities available.
The majority of the staff are very caring and responsible, however information is not always passed on regarding patients at the shift changeover.
A few staff could benefit from
some extra training regarding awareness of individuality and differences between residents and the handling thereof.
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Review of

Aashna House Residential Care Home

from Naresh M (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Aashna House Care Home and the incredible team who care for my mother.


My mother has been a resident at Aashna House for the past five years, was recently hospitalised due to a fracture in her femur. While the hospital was keen to discharge her and explore alternative

placements with higher staffing ratios, little consideration was given to her emotional wellbeing or her strong wish to return to the place she knows as home.


Aashna House initially had understandable concerns, as my mother required additional support. However, rather than simply declining, the Care Home Manager worked closely with me to find solutions. She was supportive, compassionate, and genuinely understanding of my mother's needs and wishes.


This care home truly is wonderful. The staff are caring, professional, and deeply committed to their residents. They understand the importance of dignity, familiarity, and emotional wellbeing, especially for those living with dementia.

Reply from Jacob Hardie, Design and Marketing Assistant at Aashna House Residential Care HomeThank you for sharing such heartfelt feedback. It means so much to hear how supported your mother has felt and how her wishes were honoured during such a challenging time. We're delighted to know she continues to feel at home in a caring and familiar environment.
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Review of

Aashna House Residential Care Home

from Hemlata B (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my mother who is a resident in this wonderful care home. I always find the place to be clean and the environment as a happy place. The carers are all very friendly and welcoming and look after my mother very well. The food they serve is delicious too as I have had lunch with my mother on occasions.
The manager is very hands on and caring often seen walking around and talking to residents. Overall an excellent place for our mum who is well cared for and happy in this place.
Reply from Jacob Hardie, Design and Marketing Assistant at Aashna House Residential Care HomeThank you for sharing such thoughtful feedback. It's wonderful to hear how warmly the team has welcomed you and how happy your mother feels in her home. Knowing that you enjoy visiting, find the environment uplifting, and feel confident in the care and mealtimes means so much to us. We're delighted she feels settled, valued and well supported.
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Review of

Haven Residential Care Home

from B M (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent. Very friendly, helpful and professional. Facilities are excellent - ideal for my mother, she enjoys the food and service.
I expect her to be happy here and well cared for.
Reply from Kate Czeczko, Business Development Manager at Haven Residential Care HomeThank you so much for your lovely feedback. We're really pleased to hear your mother is enjoying the food, facilities, and the support from our team. It means a lot to know she feels happy and well cared for.
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Review of

Haven Residential Care Home

from John U (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Haven Care Home have given exemplary car to Dad. He's not always the easiest man to deal with but they've been so patient and caring. Many thanks for your kindness and dedication, it is appreciated.
Reply from Kate Czeczko, Business Development Manager at Haven Residential Care HomeThank you so much for your lovely feedback. It means a great deal to the whole team, and we're truly glad to hear your dad feels well cared for. Your kind words are very much appreciated.
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Review of

The Manse Residential Care Home

from Michelle D (Daughter-in-law of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manse care home is a kind calm environment which has a real family feel.
The rooms and communal areas are kept spotlessly clean.
The staff are so attentive and kind to the residents, any issues are dealt with promptly ( illness/conditions/ personal care needs).
Residents are offered various activities,
games music, arts and crafts and a birthday party is held for each resident.
I cannot recommend this home highly enough.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care HomeThank you for such a lovely review. We're delighted to hear you feel the home has a warm family atmosphere and that the care, cleanliness and experiences offered have made such a positive impression. Your recommendation means so much to the whole team.
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Review of

Shaftesbury Court Residential Care Home

from James M (Son of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Shaftesbury Court earlier this year and I couldn't be happier with the care she's receiving. I've witnessed the compassion and empathy shown by the staff as mum settled in and it's a great reassurance to know she is in safe hands.
Over the last few years, mum became quite isolated,
living alone and struggling with dementia. Shaftesbury Court has given her the chance to socialise with others, take part in regular activities and maintain some independence. She has her own room with a small kitchen and was able to bring many of her possessions from home.
There are good days and bad days of course but the staff (and the other residents) are all so supportive that mum is doing better than she has for a long time. Really thankful to everyone at Shaftesbury Court for taking care of her.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care HomeThank you for sharing such thoughtful feedback. It's wonderful to hear how well your mum has settled and how the supportive environment is helping her enjoy more independence and connection. It means a great deal to know she feels cared for.
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Review of

Shaftesbury Court Residential Care Home

from C H (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been back to Shaftesbury Court because they look after him very well and he is happy to be here. He has been there three times.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care HomeThank you for sharing such kind feedback. It's wonderful to hear that your husband feels so well supported during his stays and that he is happy and comfortable each time he returns.
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Review of

Shaftesbury Court Residential Care Home

from Faridah M (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I only have praise for this home!!! My mum-in- law (Marie) has moderate vascular dementia and the care she is receiving here is absolutely wonderful. The staff are just brilliant with her, and she is looking far better than she has ever been since her diagnosis. Her room is light and airy with a lovely
balcony overlooking the garden. The building itself and the communal facilities are well-kept, clean and bright. The staff really care about her welfare and go above and beyond. I am so impressed at how friendly and patient they are and they have really helped ease my and my husband's worries about mum's welfare. They are also proactive in terms of suggesting things that could be improved for my mum's care - and that counts for a lot!! They also have really good safekeeping procedures in place which has further contributed to easing our worries about mum's welfare. Thank you very much to Olu and every single member of the team for all the help with mum, brilliant job!
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care HomeThank you for sharing such heartfelt feedback. It means so much to hear how well your loved one is settling and how supported she feels. We're delighted that the welcoming environment, dedicated team and thoughtful care have brought comfort and reassurance to your family. Your kind words about the home and the team's commitment to her wellbeing are truly appreciated.
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Awards / Recognitions (12)

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