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Care Homes Owned by Sanctuary Care Ltd in London

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sanctuary Care Ltd in London

Only the locations & reviews in London for Sanctuary Care Ltd are showing below.

View the details of all 95 locations (with 6863 reviews) owned by Sanctuary Care Ltd

Sanctuary Care Ltd Locations in London (6)

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6 Care Homes owned by Sanctuary Care Ltd in London
Aashna House Residential Care Home

2 Bates Crescent, Streatham Vale, London SW16 5BP 

10 52 reviews
"My mother passed away a few months ago and hence my father is alone if we are away. This has been fine but he had a fall suffering several…"   Read all 52 reviews
Location Type Care Home

Aashna House is a truly unique home, where residents from a rich variety of religious and cultural backgrounds live in beautiful surroundings. The staff speak several languages, including Gujarati, English, Hindi, Punjabi, Tamil and Urdu, so communication… Read more about Aashna House Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 38 Rooms from £1,279 / week
Shaftesbury Court Residential Care Home

Selkirk Drive, Erith DA8 3QP 

9.9 45 reviews
"My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My…"   Read all 45 reviews
Location Type Care Home

Shaftesbury Court has a wonderful environment for its residents to enjoy and a team who are devoted to enriching their residents’ lives. Providing residential care, the team also offer respite care breaks, which can be booked in advance. These are… Read more about Shaftesbury Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 40 Rooms from £1,454 / week
Rowanweald Residential and Nursing Home

1 Weald Lane, Harrow HA3 5EG 

9.8 73 reviews
"My mother is a resident on the Magnolia Floor and on many visits, I have witnessed the staff provide the very best care that my mother…"   Read all 73 reviews
Location Type Care Home

Having recently undergone an impressive £4 million refurbishment, Rowanweald looks as wonderful as it feels. But it’s the team, which includes highly skilled nurses, which make this home feel really special. The team are dedicated to enriching the… Read more about Rowanweald Residential and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 74 Rooms from £1,508 / week
The Manse Residential Care Home

11 South Norwood Hill, South Norwood, London SE25 6AA 

9.7 59 reviews
"Very lovely atmosphere, staff members are very welcoming and fulfil all our needs. Couldn't wish for anything more for our nan, food and…"   Read all 59 reviews
Location Type Care Home

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks. The team are passionate about supporting their residents to have… Read more about The Manse Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 33 Rooms from £1,314 / week
Haven Residential Care Home

36-38 Wellington Road, Hatch End, Pinner HA5 4NL 

9.7 73 reviews
"My mum stayed at the home for restbite. We would definitely recommend this home the care is 5 star and the home is spotless All the…"   Read all 73 reviews
Location Type Care Home

Haven is a stunning home with fabulous spaces to enjoy, from beautiful gardens and ensuite bedrooms, to a hair salon, welcoming lounges and a library. But it’s the team, who are devoted to enriching the lives of their residents, that make it feel… Read more about Haven Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 30 Rooms from £1,732 / week
Riverlee Residential and Nursing Home

Franklin Place, Off John Penn Street, Greenwich, London SE13 7QT 

9.2 55 reviews
"My husband was a resident for over 3 years at Riverlee. During this time he was very well cared for and became his home and the staff his…"   Read all 55 reviews
Location Type Care Home

The team at Riverlee provide residential, dementia, nursing and palliative care. They also offer respite care breaks, which can be booked in advance. These are ideal for family carers looking after loved ones at home. They can book a much-needed holiday,… Read more about Riverlee Residential and Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 75 Rooms from £1,375 / week

Sanctuary Care Ltd Reviews in London (357)

9.7

Sanctuary Care Ltd has a Group Review Score of 9.7 (9.666) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Sanctuary Care Ltd
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Review of

Shaftesbury Court Residential Care Home

from June B (Sister of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day.
My sister has a lovely room close to the main room as she ahs walking difficulty.
She makes knitted squares which are often turned into blankets.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely review. We're so pleased your sister is happy at Shaftesbury and enjoying the activities. It's wonderful to hear she feels supported and continues her knitting. Your kind words mean a lot to our team.

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Review of

Shaftesbury Court Residential Care Home

from Steve B (Sister-in-law of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely review! We're so pleased your sister-in-law feels safe, happy, and well cared for. It's great to hear she enjoys the activities and that our team can always make her smile. We're glad she enjoys the food too! thanks again we truly appreciate your kind words.

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Review of

The Manse Residential Care Home

from S W (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely atmosphere, staff members are very welcoming and fulfil all our needs. Couldn't wish for anything more for our nan, food and vibes are amazing. I love all events as they are very lovely and bring everyone together.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care Home

Thank you so much for your lovely review! We're thrilled to hear your nan feels so well cared for and that you enjoy the food, atmosphere, and events. It means a lot to us!

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Review of

Haven Residential Care Home

from Siobhan F (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at the home for restbite.
We would definitely recommend this home the care is 5 star and the home is spotless
All the staff are amazing and care greatly about their residents. I knew my mum was safe and well cared for while she stayed.
There is entertainment if they wish to take part
which my mum throughly enjoyed.
The gardens are beautiful
The home is outstanding and a great team of staff .A big big thank you from us. We will be back.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home

Thank you for your kind words! We're delighted your mum enjoyed her stay and that you felt confident in the care she received. Your feedback means a lot to our team.

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Review of

Haven Residential Care Home

from A C (Respite Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed 1 week's respite care in July and was looked after very well during my stay.
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Review of

Aashna House Residential Care Home

from Dipen P (Son of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away a few months ago and hence my father is alone if we are away. This has been fine but he had a fall suffering several cracked ribs and a head wound. We had to go away for 1 week and we were looking at our options and Aashna offered us a respite care option. My father has never left
our home and we were all quite nervous but the care he received was exemplary. His room was clean and very bright and comfortable and he even commented on how well he was looked after and the carers could not do enough to make him feel comfortable for the 2 weeks he stayed there. He came home happy and we felt he was safe and secure at a vulnerable time for him. The greatest compliment we can give is that he has said if he has to go anywhere again it should be Aashna!
Reply from Jacob Hardie, Design and Marketing Assistant at Aashna House Residential Care Home

Thank you for your kind words. We're so pleased your father felt safe, comfortable, and well cared for during his stay with us. It's wonderful to hear he returned home happy and would choose Aashna again-this truly means a lot to our team.

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Review of

Haven Residential Care Home

from E H (Resident) assisted by family/friend published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since I have arrived at Haven, I have found all of the staff to be very welcoming. Everything is kept very clean.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home

Thank you so much for your kind words! We're thrilled to hear you've felt welcomed and noticed the cleanliness - we take great pride in both. We're glad you're enjoying your time at Haven!

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Review of

Riverlee Residential and Nursing Home

from J M (Wife of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident for over 3 years at Riverlee. During this time he was very well cared for and became his home and the staff his friends. The staff always made me welcome and it was always a pleasure to spend time at the home with them and my husband. Everyone at the home was incredibly kind
and supportive to me and my husband at the end and made sure we were both cared for.
I am very grateful to everyone at Riverlee for their friendship, care and support.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you so much for your heartfelt words. It means the world to us to know that Riverlee became a true home for your husband and a place of comfort and friendship for you both. We feel privileged to have been part of his journey and to have shared so many meaningful moments with you along the way.

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Review of

Haven Residential Care Home

from Suzanne W (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I viewed the home and I was very impressed with the staff I met, the rooms are lovely, saw the menus, impressed with the food offered. I was very anxious putting my mum in a home for 2 weeks whilst I went on holiday.
The manageress put me at ease. When I took my my there, I unpacked her bads and staff
took her to the lounge, have her a coffee & biscuits. When I picked her up she was happy and looked well.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you were impressed with our staff, facilities, and the food we offer. We understand how difficult it can be to entrust a loved one into someone else's care, even for a short time, so we're especially glad to know our team helped put your mind at ease.It's wonderful to hear that your mum felt comfortable and happy during her stay with us. Making our residents feel at home, even for a short respite, is something we take great pride in. We'll be sure to pass on your lovely comments to the team - they'll be thrilled to know they made a positive difference.

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Review of

The Manse Residential Care Home

from Michelle H (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is a hard one to crack and has always been against being in a home. I am amazed how easily the move to a home has been. It is all thanks to the friendly team that has welcomed my Dad.
Their professionalism and care made my Dads first few days an easy transition. They have picked up on his interests
and values . Using his hobby of Karaoke and love of music to connect him into the home. By allowing him to take regular stage at The Manse. Dad loves his regular meals and his time relaxing in the conservatory. He will also enjoy a little tipple , which shows a sense of normalcy.
I love seeing the variety of activities offered . That the carers obviously put a great deal of thought and effort to keep the residents happy and occupied.
Living so far away it is a great weight off my mind to know my Dad is so well cared for and is content in his new home. Thank you for all that take care of my Dad.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care Home

Thank you so much for your kind words. We're delighted to hear how well your Dad has settled in and that he's enjoying his music, meals, and time in the conservatory. It's a joy to see him take the stage and connect with others through his passions. Knowing we've helped ease your mind from afar means a lot to us. We'll continue doing all we can to keep him happy, comfortable, and cared for.

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Review of

Riverlee Residential and Nursing Home

from R B (Wife of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the new management very good and approachable. I thing I have found the most beneficial for my husband is the stopping of moving staff around. I can see how it could benefit staff in a small way but so detrimental to dementia residents.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you so much for your kind words and valuable feedback. We're truly pleased to hear that you've found the new management team approachable and supportive. It's especially heartening to know that the decision to reduce staff movement has had a positive impact on your husband's well-being.

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Review of

Riverlee Residential and Nursing Home

from S T (Friend of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my friend once a week. My lady is in a fantastic home, I find the staff are always keeping her occupied, as she is a hand full at time. I won't wish her to be in a better place than this care home. Thank you to all the staff that work with my friend on a daily basis.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you for your lovely review. We're so glad to hear your friend is happy and well cared for. It means a lot to our team to know their efforts are appreciated. We'll be sure to pass on your kind words.

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Review of

Haven Residential Care Home

from Edward R (Nephew of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression is one of welcome. A particular staff member at reception exemplifies this as soon as she greets on at the ground floor entrance. This behaviour of graciousness and care is met with every member of staff and management that I've met during my many visits to my aunt.
Reply from Jacob Hardie, Design and Marketing Assistant at Haven Residential Care Home

Thank you for your kind words. We're so pleased to hear that you felt warmly welcomed and consistently cared for during your visits. Your feedback means a lot to our team.

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Review of

Riverlee Residential and Nursing Home

from C M (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I seen a lot of changes since two years. Rapid changes. I appreciate my mum's care plan been very laid out. Mum's has been looked after, my mum had replaced her chair with a recliner chair, this made her very relaxed. She more at peace, she falls asleep in the recliner chair, and is more happier. Very
much okay with staff day and night staff she familiar with all faces now. This took a while.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you for your lovely feedback. We're so pleased to hear your mum is feeling more relaxed and at peace, especially with the new recliner chair. It's great to know she's now familiar with our team and feels comfortable with both day and night staff. We truly appreciate your kind words and continued trust in our care.

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Review of

Riverlee Residential and Nursing Home

from Carol P (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have absolutely no problems or concerns regarding my mothers care. The staff are helpful considerate and professional.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you for your kind words. We're very pleased to hear you're happy with your mothers care and that you find the staff are helpful considerate and professional.

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Review of

Shaftesbury Court Residential Care Home

from Jacqui M (Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities
provided if I want to but i am happy watching TV and videos online.
i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear you're happy at Shaftesbury Court and feel supported by our team. It's great that you feel comfortable enjoying your own space while knowing activities are available if you choose to join in.

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Review of

The Manse Residential Care Home

from Kate J (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manse were wonderful to my father and always encouraged him, looked after him and treated him with respect and humour. I would recommend the Manse as it has the correct mix of care, professionalism and home comfort. The residents are well looked after enjoying activities, on site cooked meals and
lots of interaction with staff. The rooms are a good size and are cleaned regularly. My father was reluctant to go into care after some falls, but told me it had been the right decision and he felt happy and safe. I could visit regularly and always felt welcomed. Thank you for looking after my dad so well.
Reply from Jacob Hardie, Design and Marketing Assistant at The Manse Residential Care Home

Thank you for your kind words. We're so pleased your father felt safe, happy, and well cared for at The Manse. It's wonderful to hear that our team's support, warmth, and professionalism made a positive difference. We truly value your recommendation.

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Review of

Rowanweald Residential and Nursing Home

from p D (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident on the Magnolia Floor and on many visits, I have witnessed the staff provide the very best care that my mother could wish for.
Reply from Jacob Hardie, Design and Marketing Assistant at Rowanweald Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear that your mother is receiving the care she deserves. Your feedback means a great deal to our team and will be shared with pride.

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Review of

Riverlee Residential and Nursing Home

from D R (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here just over one year and is settled and probably quite used to her new home. Her care provided by the staff is good, very good from some staff. I think she is comfortable in her surroundings as can be expected. She is well treated and with dignity and her personal care and cleanliness
is excellent. The atmosphere in the home is warm and friendly.
Reply from Jacob Hardie, Design and Marketing Assistant at Riverlee Residential and Nursing Home

Thank you for your thoughtful feedback. We're pleased to hear your wife has settled in and is receiving care delivered with dignity and attention. It's lovely to know the warm and friendly atmosphere has helped her feel at home.

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Review of

Shaftesbury Court Residential Care Home

from Billy A (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you so much for your kind words about Shaftesbury Court. We're delighted to hear that you're pleased with the care your mum has received over the past year. Your recognition of our team's dedication means a great deal to us.

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Awards / Recognitions (11)

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