Sanctuary Care Ltd in Oxfordshire | 4 Care Homes

Review of
Watlington & District Residential and Nursing Home
from Chrisoula C (Wife of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been here since November 2024. He has been treated with care and dignity. All the staff are respectful and make real effort to have a personal connection with the residents. All concerns have been dealt with promptly, and I have been up dated on any falls or other problems.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your kind feedback. We're so pleased to hear that your husband feels cared for and respected at Watlington - it is so appreciated.

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Review of
Watlington & District Residential and Nursing Home
from Michelle B (Daughter-in-law of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been very well looked after and is very happy and settled.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear your mother-in-law is happy and well settled. It means a lot to us!

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Review of
Watlington & District Residential and Nursing Home
from Paul O (Son of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

All members of the Watlington Nursing Home clearly care passionately about what they do.There is a genuine interest in the welfare of all residents. Great efforts are made to provide a variety of activities to care for all, whether its a trip out, quiz night, singalong, arts and crafts or gardening.

The kindness of staff in their interaction with residents is clear. Residents are treated as individuals and I feel 110% that my mother is in a safe and protected environment. She is happy which is what matters most.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear your mother feels happy and safe with us. Our team is passionate about providing personalised care and meaningful activities, and your feedback means a great deal to us all.

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Review of
Wantage Residential and Nursing Home
from A F (Friend of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

We were really impressed by the compassion and professionalism offered by all your staff. They definitely went the extra mile to show dignity and love in the last days. We cannot thank them enough for all they did - they were amazing. Their gentleness and caring for the guests who were suffering memory

look was so inspiring. Your team should be very proud of the wonderful environment they created to make it feel just like home.

Reply from Jacob Hardie, Design and Marketing Assistant at Wantage Residential and Nursing Home

Thank you for your kind words. We're truly grateful to hear that our team's compassion and professionalism made a difference. It's our privilege to provide care with dignity and love, and your feedback means so much to us. We're proud to create a place that feels like home.

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Review of
Watlington & District Residential and Nursing Home
from I S (Son of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident for several months and the standard of care is outstanding. From the beginning all of the staff irrespective of their role have been very supportive, kind and helpful. The nursing staff are very diligent in ensuring that all the nursing needs are addressed either themselves

or by working closely with external agencies. Care staff are kind and empathetic despite having to meet challenging needs. All of the support staff are very friendly and helpful. A real effort is made by the management and all of the staff to create a welcoming culture and friendly environment while ensuring an excellent standard of care is provided. The lovely setting and quality of the facilities contribute to the very high standard, but it is all the staff that play the most important role in enabling the standard of care to be of such high quality.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your thoughtful and generous feedback. We're so pleased to hear that your mother is receiving the high standard of care we strive to provide. It means a great deal to know that our entire team-from nursing and care staff to support and management-has made a positive impact. Your kind words truly reflect the values we work hard to uphold every day.

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Review of
Watlington & District Residential and Nursing Home
from Richard H (Friend of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

The staff were very kind and caring. The food was good (we had lunch with a resident. The place has a bright and calm atmosphere. We are and were very impressed and left convinced our relative is in very good hands.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind words. We're so glad you had a positive visit and felt reassured about your relative's care. Your feedback means a lot to our team.

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Review of
Watlington & District Residential and Nursing Home
from Jill S (Granddaughter of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience

On my latest visit it was so lovely to see Gran talking animatedly about a concert given by some children who volunteered a performance. Music has always been so important to her and it is fantastic that the care home organises so many musicians to visit. It really brightens her day and she keeps talking

about it for weeks afterwards. The staff are also really good at taking photos of the events so we get to see her actually enjoying them.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind review. We're so pleased your Gran is enjoying the events organised by the home, It's lovely to hear how much joy these bring her.

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Review of
Watlington & District Residential and Nursing Home
from S W (Wife of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

Our sons & myself are very pleased & reassured by the care he received at Watlington.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your review regarding the care at Watlington. We're very glad to hear you and your sons are happy with the care your loved one received.

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Review of
Watlington & District Residential and Nursing Home
from Tracy B (Daughter-in-law of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

My lovely mother in law has been a dementia resident at Watlington Care Home since August 2022. My father in law has also been a respite resident there for the past few weeks.
My family & I are all so grateful for the superb care that both have been given in their time there.
The staff are simply

quite outstanding, always happy to help. Always smiling & laughing with the residents, making it such a happy place. Nothing is too much trouble.
The facilities, grounds, food & equipment are all of an excellent standard & quality but ultimately it is the staff that makes Watlington such a special place.
Thank you all for all that you do.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind and thoughtful review. We are pleased to hear that both your mother-in-law and father-in-law have received the care and support they deserve. Your recognition of our team's dedication and the quality of our environment is sincerely appreciated.

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Review of
Watlington & District Residential and Nursing Home
from W F (Son of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

My father has been cared for by Sanctuary Care for the last 4 years. I can honestly not fault the care home from the moment you walk in, the sense of "sanctuary" is felt. Clean, welcoming, all staff I have encountered have been fantastic. The caring levels are brilliant. I could say much, much more.
Big

thank you to the Sanctuary Care Team. Would highly recommend.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for your kind words about Sanctuary Care. We are delighted to hear that your father has received such excellent care during his time with us.

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Review of
Watlington & District Residential and Nursing Home
from N H (Stepdaughter of Resident) published on 5 May 2025

Submitted via Website • Report

Overall Experience

We joined my Dad for lunch with his wife who is a resident in the dementia unit of the care home. First impressions were positive. The staff were welcoming and friendly. Lunch was tasty (roast chicken with Yorkshire pudding and vegetables , followed by dessert). We were able to eat as a family in

a separate dining room overlooking the garden.
My step Mum's room was small but comfortable with an en-suite toilet and basin. What struck me was the gentle manner with which the staff addressed the residents. Each of the residents had their own photo mounted in a frame by their door outside their room. This helps them to identify their own room but perhaps it also helps care givers to see them as real people who have lived real lives.
There were recent photos displayed of my step mum engaging in activities with the other residents. I have the impression that there is a positive working atmosphere between the staff.

Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind and thoughtful review. We're so pleased you had a positive experience visiting your step mum and enjoyed lunch together in our garden-view dining room. It's heartening to hear that you felt welcomed by our team and noticed the respectful, caring atmosphere we strive to maintain.

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Review of
Iffley Residential and Nursing Home
from John D (Father of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

Such a wonderful and caring staff at all levels and functions. All so dedicated to their work.
Buildings and facilities well designed, well maintained and fit for purpose.

Reply from Jacob Hardie, Design and Marketing Assistant at Iffley Residential and Nursing Home

Thank you for your lovely feedback. We're so pleased to hear you found our team caring and dedicated, and that our facilities met your expectations. Your kind words mean a lot to us and inspire us to keep delivering the best care possible.

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Review of
Wantage Residential and Nursing Home
from K B (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum came for respite following a very bad fall. We were told she would not survive. She has, and I believe if she had not gone to sanctuary, she would not be here now. Staff are amazing, friendly and patient & very caring. Staff was incredibly supportive at such a stressful time for the family/ Such

special memories of you all & lovely lunches, amazing food, and meeting residents too.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for sharing such a touching account of your experience. It is wonderful to hear how much of a difference the care and support at Wantage made for your mum and your family during such a difficult time. The team will be proud to read your kind words, thank you for sharing your feedback.

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Review of
Watlington & District Residential and Nursing Home
from S H (Friend of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

Lovely atmosphere, staff always chatty & helpful. Plenty of activities, my friend's hair and nails always well kept. Care is always taken so that clothing is well presented and colour co-ordinated. In fact, everywhere is very colourful, this is important. Love to see all the photographs of activities,

everyone looks happy & cheerful. As a lady approaching 90, the sort of place I would like if needed! The food (from the menu) always looks intresing.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your lovely feedback. We're delighted that the vibrant atmosphere and attentive care have made such a positive impression. It's wonderful to hear that your friend feels so happy and well looked after. Your kind words truly mean a lot to us, thank you.

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Review of
Watlington & District Residential and Nursing Home
from Sandra C (Friend of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

I have visited a friend in the Watlington & District Residential and Nursing Home regularly over the last 2 years, and it has always been a total joy. All the Reception and Care staff have have greeted us with a beaming smile, offered us news of our friend, including showing recent photographs taken

at activities or celebrations, and created the most wonderful atmosphere throughout. How lucky the residents to be surrounded by beautiful countryside and totally committed staff.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your wonderful feedback. We're so pleased that your visits have been so joyful and that our team has helped create such a warm and welcoming atmosphere. We're grateful for your kind words.

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Review of
Wantage Residential and Nursing Home
from N H (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

We were extremely happy with the care that our Mum received at Wantage Residential. Unfortunately, Mum deteriorated very quickly but the staff were amazing, always polite, caring and patient. We could not have asked for more. The manager was excellent and helped us with all the paperwork. A special

thank you to a particular nursing sister who was brilliant at explaining things and to another lady for helping Mum to eat.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words for our team at Wantage. We're truly grateful to hear that your mum received such compassionate care during her time with us. Our staff strive to provide support with dignity and kindness, and it will mean so much to know that they made such a difference for your family, thank you.

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Review of
Watlington & District Residential and Nursing Home
from M L (Wife of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Although my husband has complex needs and has only been a resident for 6 weeks I have found the nurses and care staff to be very compassionate when dealing with him which has helped him to settle in very quickly. I have always received regular updates on my husband's progress which has helped me enormously

and has made me feel very included in his care. The home itself is spotlessly clean and very comfortable and the food is exceptionally good. Thank you to the management team and all the other staff for the smooth running of such a lovely home.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for sharing your experience. We understand how important it is for families to feel included and reassured, especially when a loved one has complex needs. It's wonderful to hear that our staff have helped your husband settle in with such compassion. Your kind words will mean so much to our team, and we will be sure to pass on your gratitude. Thank you again for taking the time to share your feedback.

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Review of
Watlington & District Residential and Nursing Home
from N C (Wife of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Carried out in a friendly, helpful manner. All questions quickly and clearly answered. Excellent.

Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your positive feedback for our team at Watlington. Your kind words highlight the excellent service provided - thank you for taking the time to share your experience.

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Review of
Wantage Residential and Nursing Home
from K S (Granddaughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

My grandma unfortunately had a fall at her flat and needed some short term respite care. She chose this care home as we'd visited when she'd moved from her previous home and we were sussing out housing options with her.

Grandmas been surrounded by incredible staff, the carers are funny, kind, supportive

and make such an effort when we as family have come in, sorted her medications and tests from the home.

Grandma wasn't eating much after the fall and thanks to the incredible chef she is eating normally again and we massively put her rate of recovery down to the joyful staff team and nourishing meals.

I cannot begin to describe how safe we feel with grandma being in the care of you all.
Management have answered all our queries too, been there every step to guide and support our family. We are blown away with the amount of care and attention that is shown.

We feel confident that if and when the time comes that grandma wants full time care we have a place she will happily return to.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your detailed and touching review. It's wonderful to hear how well your grandma has been cared for during her respite stay at Wantage. The thoughtful management and personal connections highlight the exceptional care at this home. It's wonderful to hear that you have such confidence in your grandma returning for full-time care if needed in the future. Thank you for sharing your experience.

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Review of
Wantage Residential and Nursing Home
from R W (Granddaughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The team are always available, kind and compassionate.

I'm at the home regularly and see the hardwork that the team put into their roles. It's a lovely environment for my loved one. I like that they regularly seek feedback too.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words for our team at Wantage, they will be delighted to read your comments. We truly appreciate your recognition of their hard work and dedication, thank you for sharing your experience.

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Care Homes Owned by Sanctuary Care Ltd in Oxfordshire

Sanctuary Care Ltd Locations in Oxfordshire (4)

Sanctuary Care Ltd Reviews in Oxfordshire (340)

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Iffley Residential and Nursing Home

Wantage Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Watlington & District Residential and Nursing Home

Watlington & District Residential and Nursing Home

Wantage Residential and Nursing Home

Wantage Residential and Nursing Home

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