Care Homes Owned by Sanctuary Care Ltd in Cornwall

I loved seeing my dad so settled and happy here. I couldn't ask for a better place or better people to look after my dad. I live 6 hours away and its nice to know hes looked after while im unable to be here.

very very good service. set up a whole room with a table set up and ready for us to have food. very friendly staff and are wanting to help whenever needed. 10 out of 10 for friendliness. look after residents with care

My aunt was a resident at Woodlands and I cannot speak highly enough of the care she received. The staff are knowledgeable, professional, friendly, so helpful and respectful, to residents and families alike. We heard conversations staff had with other residents and it was clear that they treat everyone with dignity and kindness. The home is very clean and bright and the open visiting hours makes visiting easy and more natural - as if we were visiting at home. The catering staff were wonderful at trying to entice my aunt with foods that weren't on the daily menu - it all looked lovely. We saw communal areas like the dining room and the tv rooms and residents looked relaxed as they chatted in groups as you would see in any cafe around town. Sadly my aunt passed away but again, the support of the staff and the dignity and respect they showed her, and us, was remarkable. We highly recommend Woodland House to anyone needing support for a loved one.

I felt Liz was in good hands.

My wife has been in care just over 12 months and I am extremely happy with the care she is receiving at Sanctuary Care. Their professionalism is first class.

My Mum Jacqui has been a resident at Trevarna for over a year. We have really appreciated the care and support that we have received for Mum and us as a family in this difficult period as we all adjust to Mum's dementia. The staff are so cheerful and patient and it really helps. The food is always very good home cooked and lots of it and Mum loves it and eats well. Mum always looks well presented and for the most part is cheerful. Thank you!

Feel that there ought, perhaps to be a dedicated 'family' room, when over night stays necessary.

It's lovely and clean,, good food,, homemade cakes...all the carers are great with the residents,,well cared for highly recommended

Mum had respite care at Blackwood House in August. It was lovely to see her enjoy the social events she thoroughly enjoyed the "boy" singing, Jacob. It was reasuring to the family that she had 24 hr care to support her if she should slip/fall which we know is highly possible. Despite her initial reservations she is now booked in again for respite during the half term holidays. Thank you Blackwood

My mum has been in Trewartha since April and it is such a relief for me to know she is somewhere safe and being looked after well. With her Dementia she can be trying and difficult but has been looked after effectively with care and consideration. Kevin on reception is a star and a breath of fresh air to what can sometimes be a trying visit. Julia is always willing to listen to any issues I may have with mum and the staff are friendly and attentive to mums needs and others. Thank you for being so upbeat in what can be a very trying time for residents and family members.

Apart from one staff member this was not the experience we had hoped for with our stepmother. We found the mix of residence on her nursing floor was overwhelming for her. She had quiet dementia but we would see another resident walk into her room. Her teddy went missing and this lady did carry round a bag. Inconsistent management. We were sold an amazing room and care but lack of staff was awful could not get in or out of the building reg.

I look after an elderly lady after her husband died and she had no family to look after her I cared For her for 2.5 years and I was going away after having a knee op and we put her into care for a month she was not talking to anyone she wasn't communicating only saying sorry but she has come about saying and talking to people she seems to love being there you have a very nice set up

All the staff are now and always have been since my sister became a resident 3 years ago absolutely marvelous, helpful, caring and very understanding.

I made a written complaint to the home manager on 3/9/26. Despite assurances at a subsequent mgr mtg, the family haven't received a response. In my letter, and at the mtg, various perceived shortcomings were aired by residents' loved ones. The mgr took note and agreed, but ---. I saw, at first hand, some members of care staff adopting a non-empathetic attitude to residents with dementia. This is worrying. Other care staff do display empathy and understanding.

I'm so grateful to the staff of Trewartha nursing home for the kindness and care they showed to my mother, and to our whole family.

Mum went to Trewartha nursing home for respite care initially, but her health deteriorated rapidly and she sadly died there.

Throughout her stay, Julia and the whole team were absolutely lovely, showing genuine care and compassion for Mum. The ability to come and have lunch with loved ones enabled my Dad to eat with her every day, which was so important to them. When Mum was dying, they fed and housed my Dad for over a week so he didn't have to leave her, as well as welcoming many other family members in at all times of the day and night.

Having spent days (and nights) there with Mum at the end, I saw frequent examples of the gentleness and kindness with which the residents are treated. They helped us all through a difficult time, and I would fully recommend this home to anyone who wants to know their relatives will be treated really well.

Im so grateful to St Breocks in Wadebridge - I live a long way from Cornwall so its hard to visit so its a huge help to know she is so well looked after by the team there. They keep me well informed with how my aunt is doing and do a great job. My aunt has advanced dementia and can be a bit demanding but the carers are very patient and kind.

So big thanks to the staff who looked after my grandparents.

Mum had been in St Martins for 18 months the care she received until her passing was exemplary. She was always treated with so much kindness, respect and dignity. I was impressed when she was given choices for meals even though sometimes she couldn't understand. Anytime anything was happening with her she was informed of what they were doing at every step. In the time leading up to her passing we were looked after so well , food , drinks and advice offered throughout the day and night, we were treated with so much compassion. Staff informed us when they had performed personal care for mum. Thank you so much for everything you did for mum , you made her time there a pleasant experience while she fought dementia with quiet dignity.

Mum has been in 'Woodlands' for 9 months. She has received very good care and the staff are always very friendly & helpful. Communication with the home is good and mum seems happy there and on friendly terms with the staff.

Over the last couple of months he has been diagnosed with another illness to fight. The love and support he is getting from St Breock is amazing. We as a family also feel it and couldn't thank them enough for what they've done and continue to do for Dad.