Only the locations & reviews in Wiltshire for Sanctuary Care Ltd are showing below.
View the details of all 95 locations (with 6911 reviews) owned by Sanctuary Care Ltd
London Road, Devizes SN10 2DY
"My mother was at Briggs Lodge for 3 1/2 years. She was always treated with care and the utmost respect at all times. All staff were…" Read all 46 reviews
The team at Briggs Lodge are proud of the home’s Good CQC rating (April 2023). This is testament to the dedication of the team, who provide residential, dementia, nursing, palliative and respite care, which can be pre-booked in advance. Run by not-for-profit… Read more about Briggs Lodge Residential and Nursing Home
Sanctuary Care Ltd has a Group Review Score of 9.7 (9.683) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.
Thank you so much for your heartfelt words. It means the world to us to hear that Briggs Lodge felt like a second home to you. Our team is deeply committed to providing compassionate, respectful care, and your recognition of their dedication and teamwork is incredibly appreciated. We'll be sure to share your kind feedback with everyone-it will mean a great deal to them. Thank you again for your trust and support.
Thank you so much for your kind words. We're truly grateful for your appreciation and delighted to hear that both you and your husband feel supported and cared for. Knowing he's happy brings us great joy, and we'll be sure to share your thanks with the team.
Thank you for your kind words. We're so pleased to hear your mum is happy at Briggs and that she's built lovely connections with both staff and residents. It's wonderful to know she feels at home and well cared for. And thank you for your feedback, it has been shared with our team.
Some care staff are wonderful at their jobs
Lots of facilities available but rarely see anyone using them.
Gardens could be more colourful and would be nice to see more bird feeders around the property
Thank you so much for your kind words. We are so pleased to hear that you and your sister felt supported and informed throughout her stay. Your appreciation means a great deal to all of us at Briggs Lodge.
Thank you for your lovely feedback, we will be sure to share it with the home manager and her team. We're so pleased to hear that your sister is so happy and well cared for at Briggs Lodge. Our team is so dedicated, so it's wonderful to know their efforts have made a difference. We truly appreciate your kind words.
Thank you for your feedback about the care and our staff. We're sorry to hear about your concerns - these were not raised with the Home Manager at the time, but she is always available to discuss any issues and her door is always open. We can assure you we have robust cleaning processes in place and are in the process of replacing a carpet in one of the bedrooms on the second floor. We can only apologise about the commode. Our team are extremely conscientious about cleaning and personal hygiene, and we appreciate you bringing this to our attention. We will continue working to ensure the highest standards of care.
Thank you for your thoughtful feedback for our team at Briggs Lodge. We're so glad to hear that your sister feels so comfortable and well-supported. Providing a warm and caring environment, along with excellent communication, is very important to us and your kind words will be gratefully received by our team, thank you.
Thank you for your kind words, we will be sure to share them with the home manager. The team will be touched to hear that your dad felt cared for with such love, kindness, dignity and respect during his time at Briggs Lodge. The staff strive to create a welcoming and supportive environment for both residents and their families and we're so pleased this has been so apparent in your journey. Your feedback is truly appreciated, thank you.
Thank you so much for your kind words about the team at Briggs Lodge. We're delighted to hear that you were so pleased with the care and attention your mother received during her time with us. We wish you and your family all the best and please don't hesitate to reach out if we can ever be of assistance in the future.
Thank you so much for your heartfelt review. We're so pleased to hear that your husband is so happy and settled at Briggs Lodge. Our team is dedicated to providing the best quality care and ensuring their residents are engaged doing the things they enjoy. We're also glad to know that our communication with external healthcare professionals is something you are so happy with too. Your recommendation means a lot to us and we're grateful for your trust in our team.
Thank you for your feedback and your high ratings for so many aspects of the home. We're glad to hear that your husband is receiving such good care and that the happy atmosphere stands out. We apologise for the delays in communication with the GP and the challenges with medication adjustments and will review this process to improve coordination. Regarding your concern with the billing, we apologise for the mistake, please rest assured this is being rectified as we speak. In terms of the phone message - please dial 2 once you have called and this will enable you to talk directly to someone in the home. Thank you again for your honest feedback, it is much appreciated.
Thank you for your positive review. We're glad to hear that you find our staff so friendly and the home so clean and welcoming. We appreciate your constructive comments about our internal coordination and will definitely work on improving this, and would really appreciate your input. Your feedback is greatly appreciated thank you.
Thank you for your kind review for Briggs Lodge. We're delighted to hear that your mum has been consistently well cared for over the past two years and that she feels so happy in the home. It's wonderful to know that our staff's dedication and the positive atmosphere have made such a difference. Your feedback truly means a lot to us, thank you again.
Thank you for your kind review for Briggs Lodge. We're delighted to hear that your mum is happy and so well cared for. Your feedback is greatly appreciated!
Thank you for your five-star review, the team at Briggs Lodge will be thrilled to read your comments about your mother's care.
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