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Care Homes Owned by Sanctuary Care Ltd in Wiltshire

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Only the locations & reviews in Wiltshire for Sanctuary Care Ltd are being shown.

Sanctuary Care Ltd Locations in Wiltshire (1)

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1 Care Home owned by Sanctuary Care Ltd in Wiltshire

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Briggs Lodge Residential and Nursing Home
London Road, Devizes SN10 2DY
9.651 Reviews
Sanctuary Care Ltd
Briggs Lodge Residential and Nursing Home
"My dad has been here for just over a month now and he said himself "that we found the right place for him". We as a family thought that..."Read all 51 reviews

from £1,359 / week66 rooms

Location Type: Care Home

The team at Briggs Lodge are proud of the home’s Good CQC rating (April 2023). This is testament to the dedication of the team, who provide residential, dementia, nursing, palliative and respite care,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Sanctuary Care Ltd Reviews in Wiltshire (51)

9.6

Sanctuary Care Ltd has a Group Review Score of 9.6 (9.644) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.

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Showing 51 reviews matching selected criteria
Review of Briggs Lodge Residential and Nursing Home from L E (Daughter of Resident) published on 4 August 2026 Submitted via Website•
Overall Experience

My dad has been here for just over a month now and he said himself "that we found the right place for him". We as a family thought that too having experienced others for respite stays - this has surpassed our expectations. The level of care is extremely good and it is consistently reviewed and involving us. There are always lots of visible staff who are always helpful. It is clean and comfortable and he loves the food. In previous homes he's refused to eat or come out of his room so it's lovely to see him integrated into the dining room and chatting with fellow residents. They have managed to keep him cool in this weather too. The activities lady, Caroline has been so welcoming and creates such a lovely atmosphere when mum comes to visit him. We put him here with a view to moving him closer to our home (30 mins drive away) but he likes it so much he will not now move. Can wholeheartedly recommend Briggs Lodge.

↩Reply from Jacob Hardie, Reviews team at Briggs Lodge Residential and Nursing Home

Thank you for sharing such heartfelt feedback. We're delighted to hear your dad has settled in so well and feels at home with us. It's wonderful to know he's enjoying the food, companionship and activities, and that our team has helped make this such a positive experience for your whole family. Thank you for your recommendation.

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Review of Briggs Lodge Residential and Nursing Home from Brad G (Son of Resident) published on 15 April 2026 Submitted via Website•
Overall Experience

Lovely friendly professional staff. Would always recommend. I have always been impressed with them since mum came to Briggs but last night they were amazing especially Sanjay and Sophie. I was deeply touched Very professional and caring. You can be proud.

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Review of Briggs Lodge Residential and Nursing Home from William M (Son of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
I'm very pleased with the care my Mother receives at Brigg's Lodge.
Mum is cared for well. She receives good personal care. Regular toileting. Medical attention if needed regularly.
Staff have a good understanding of her diagnosis of Alzheimer's Disease.
There is open visiting times for family and friends to visit.

The food at the home is very good.

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you for sharing such lovely feedback. We're so pleased your mother feels well cared for and that the team's support, understanding and welcoming visiting times are making a positive difference. It means a great deal to us.

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Review of Briggs Lodge Residential and Nursing Home from Alice W (Daughter of Resident) published on 23 December 2025 Submitted via Website•
Overall Experience
My father has been in Briggs for a long while now. He is beautifully cared for. He's not always very willing to get up out of bed in the morning and the carers are so kind and patient with him.

We're very happy with his care.

↩Reply from Kate Czeczko, Business Development Manager at Briggs Lodge Residential and Nursing Home

Thank you for sharing your feedback. We're so pleased to hear your father is well cared for and that our team's patience and kindness make a difference. Your kind words mean a lot to us.

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Review of Briggs Lodge Residential and Nursing Home from Gemma C (Granddaughter of Resident) published on 3 November 2025 Submitted via Website•
Overall Experience

Briggs Lodge are brill,my nan was there until she passed not that long ago and were superb in her last days. Staff came in when at end of each shift to say goodbye just incase she didnt make the night. They were so caring and helped the family.

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you so much for your heartfelt words. We're truly honoured to have cared for your nan and to have supported your family during such a tender time. It means a great deal to know our team made a difference in her final days, and we'll be sure to share your kind feedback with them.

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Review of Briggs Lodge Residential and Nursing Home from L G (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card•
Overall Experience

My mother was at Briggs Lodge for 3 1/2 years. She was always treated with care and the utmost respect at all times. All staff were incredible and worked extremely well as a team, nothing ever seemed too much trouble. As a visiting relative the care and friendship from all staff was above and beyond mere duty it felt like a second home. Can't praise them enough.

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you so much for your heartfelt words. It means the world to us to hear that Briggs Lodge felt like a second home to you. Our team is deeply committed to providing compassionate, respectful care, and your recognition of their dedication and teamwork is incredibly appreciated. We'll be sure to...  

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Review of Briggs Lodge Residential and Nursing Home from Lesley O (Wife of Resident) published on 11 July 2025 Submitted via Website•
Overall Experience
All staff have been and are professional, caring and helpful. I find them all very approachable and willing to help with questions or if I need help with my husband. They always pay him attention when asked or voluntarily if they see he needs help or even just in passing. They have called me on a couple of occasions , perhaps when he was unwell or if they needed information, and always respond to any questions or help I might need..

The fact that he is happy is a great relief to me and I would like to say a huge thankyou to everyone there for their continued support and care both to him, and to me.

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your appreciation and delighted to hear that both you and your husband feel supported and cared for. Knowing he's happy brings us great joy, and we'll be sure to share your thanks with the team.

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Review of Briggs Lodge Residential and Nursing Home from Sarah C (Daughter of Resident) published on 7 July 2025 Submitted via Website•
Overall Experience

My mum has been at Briggs since February 2025 and the care she receives is great and she seams happy. Mum has made friends with the staff and also some of the residents. The only thing lacking is the ability to have trips out each month - I believe though a minibus is being sought!

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear your mum is happy at Briggs and that she's built lovely connections with both staff and residents. It's wonderful to know she feels at home and well cared for. And thank you for your feedback, it has been shared with our team.

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Review of Briggs Lodge Residential and Nursing Home from Kelly F (Power of Attorney of Resident) published on 4 July 2025 Submitted via Website•
Overall Experience

Office staff are excellent and supportive

Some care staff are wonderful at their jobs

Lots of facilities available but rarely see anyone using them.

Gardens could be more colourful and would be nice to see more bird feeders around the property

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Review of Briggs Lodge Residential and Nursing Home from Lesley M (Daughter of Resident) published on 5 May 2025 Submitted via Website•
Overall Experience
Briggs Lodge took care of my Mother during her residency which was over 2 years.
Their care and dedication was second to none. My sister and I were kept up to date on her health and we were informed of any issues.
During Mums last few days after her health deteriorated they gave her the love and respect and dignity she deserved.
We cannot thank them enough for their care and dedication.

The staff are wonderful, from the nurses and carers to the reception and admin staff.

↩Reply from Jacob Hardie, Design and Marketing Assistant at Briggs Lodge Residential and Nursing Home

Thank you so much for your kind words. We are so pleased to hear that you and your sister felt supported and informed throughout her stay. Your appreciation means a great deal to all of us at Briggs Lodge.

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Review of Briggs Lodge Residential and Nursing Home from Colin H (Brother of Resident) published on 12 March 2025 Submitted via Postal Card•
Overall Experience

My sister has been looked after extremely well, and has been happy staying at Briggs Lodge. Every member of staff has been kind and considerate and nothing is to much bother.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your lovely feedback, we will be sure to share it with the home manager and her team. We're so pleased to hear that your sister is so happy and well cared for at Briggs Lodge. Our team is so dedicated, so it's wonderful to know their efforts have made a difference. We truly appreciate your kind words.

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Review of Briggs Lodge Residential and Nursing Home from Mark W (Son of Resident) published on 4 February 2025 Submitted via Website•
Overall Experience
Generally happy with care provided.
Staff are always pleasant.
When I visited Mum in December:
1. Her bra had not been correctly fitted.
2. Her commode had some excrement in the bowl.

3. The second floor, where Mum's room is, still smells of urine.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your feedback about the care and our staff. We're sorry to hear about your concerns - these were not raised with the Home Manager at the time, but she is always available to discuss any issues and her door is always open. We can assure you we have robust cleaning processes in place...  

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Review of Briggs Lodge Residential and Nursing Home from Malcolm H (Brother of Resident) published on 14 January 2025 Submitted via Website•
Overall Experience
The staff have been very helpful, understanding and supportive of my sister. All the staff are friendly and have made my sister's stay as comfortable and as pleasant as possible.

Communication with Briggs Lodge Residential and Nursing Home has been good and any problems resolved very quickly.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your thoughtful feedback for our team at Briggs Lodge. We're so glad to hear that your sister feels so comfortable and well-supported. Providing a warm and caring environment, along with excellent communication, is very important to us and your kind words will be gratefully received by our team, thank you.

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Review of Briggs Lodge Residential and Nursing Home from Cathy T (Daughter of Resident) published on 12 December 2024 Submitted via Website•
Overall Experience

Throughout his time with you, we always felt that our dad was cared for with love, kindness, dignity and respect. The staff were approachable and your open-door approach was very reassuring; we were made to feel welcome at all times.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your kind words, we will be sure to share them with the home manager. The team will be touched to hear that your dad felt cared for with such love, kindness, dignity and respect during his time at Briggs Lodge. The staff strive to create a welcoming and supportive environment for both...  

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Review of Briggs Lodge Residential and Nursing Home from Simon I (Son of Resident) published on 19 November 2024 Submitted via Website•
Overall Experience

Overall I have no complaints with Briggs Lodge, all the staff are friendly and attentive. We never had an issues with any aspect of my mother's care and only moved her to bring her nearer to my home, otherwise she would still be in residence.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you so much for your kind words about the team at Briggs Lodge. We're delighted to hear that you were so pleased with the care and attention your mother received during her time with us. We wish you and your family all the best and please don't hesitate to reach out if we can ever be of assistance in the future.

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Review of Briggs Lodge Residential and Nursing Home from J A (Wife of Resident) published on 10 October 2024 Submitted via Website•
Overall Experience
Following a difficult time when I realised I could no longer care for my husband at home, he became a resident in Briggs Lodge Residential and Nursing Home, almost twelve months ago, receiving care in the dementia unit. He is very happy and settled, getting very professional care from all the staff. He enjoys the food which offers excellent quality and choice.
The staff are quick to respond to any health problems and keep me well informed if problems arise. They do not hesitate to liaise with the local GP surgery should extra care be needed.
I feel all his health and social needs are very well met with plenty of activities helping him to engage with residents and staff alike.

I would not hesitate to recommend Briggs Lodge for anyone requiring respite or long term care.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you so much for your heartfelt review. We're so pleased to hear that your husband is so happy and settled at Briggs Lodge. Our team is dedicated to providing the best quality care and ensuring their residents are engaged doing the things they enjoy. We're also glad to know that our...  

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Review of Briggs Lodge Residential and Nursing Home from G N (Wife of Resident) published on 4 October 2024 Submitted via Website•
Overall Experience

The care provided for my husband has been very good. The atmosphere in the home is pleasant and everyone seems to be happy in what they do. The food is good and plentiful. As someone else has observed, a weak link seems to be in the relationship with the GP, and depends on the feedback between the home and the surgery. There can be long waits to get or change medication and depends on the Nurse Practitioner who visits once a week normally. Similarly, the HQ efficiency is poor. I still have not received a formal request for any funds three months into my husband's stay! One thing that could easily be changed is the very irritating 'phone system. I don't need all the advertising and would like to be able to talk directly to the home.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your feedback and your high ratings for so many aspects of the home. We're glad to hear that your husband is receiving such good care and that the happy atmosphere stands out. We apologise for the delays in communication with the GP and the challenges with medication adjustments and...  

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Review of Briggs Lodge Residential and Nursing Home from Michael S (Son of Resident) published on 24 September 2024 Submitted via Website•
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Friendly and helpful staff. Always seems to be clean and welcoming. The manager, deputy manager and staff are always helpful. Internal coordination and communication are occasionally not as strong as I would wish, but overall, very good.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your positive review. We're glad to hear that you find our staff so friendly and the home so clean and welcoming. We appreciate your constructive comments about our internal coordination and will definitely work on improving this, and would really appreciate your input. Your feedback is greatly appreciated thank you.

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Review of Briggs Lodge Residential and Nursing Home from A B (Son of Resident) published on 20 September 2024 Submitted via Website•
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My mum has been in Briggs Lodge Residential and Nursing Home for over two years now and throughout this time she's had consistently high levels of care and service. Every time we visit the home it's spotlessly clean with staff looking after and interacting with the residents. It seems to have a very good culture and atmosphere inside the home, which is good to know. My mum is very happy there.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your kind review for Briggs Lodge. We're delighted to hear that your mum has been consistently well cared for over the past two years and that she feels so happy in the home. It's wonderful to know that our staff's dedication and the positive atmosphere have made such a difference. Your feedback truly means a lot to us, thank you again.

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Review of Briggs Lodge Residential and Nursing Home from A B (Daughter of Resident) published on 1 August 2024 Submitted via Website•
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The care has been amazing as my mum isn't mobile and they seem to look after her very well, she is very happy with everything which makes this process so much easier for the family. The rooms are modern with en-suite facilities and very comfortable.

↩Reply from Kate Yates, Communications and Content Specialist at Briggs Lodge Residential and Nursing Home

Thank you for your kind review for Briggs Lodge. We're delighted to hear that your mum is happy and so well cared for. Your feedback is greatly appreciated!

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Awards / Recognitions (12)

News (1) & Events (0)

News

  • 27 May 2025

    The team and residents at Sanctuary Care are celebrating after we scooped a double awards victory. At the Care Home Awards 2025, Sanctuary Care was named Outstanding Larger Group Care...

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