Care Homes Owned by Sanctuary Care Ltd in Essex

I took my dad to see one of the residents at lyons court he felt so welcome by staff and manager he enjoyed talking to his friend and all staff the home is very clean and tidy so welcoming lovely home thankyou very much my dad cant wait to come again from les

He was very very happy with his stay and service received.

The best decision we made as a family moving mum here.

We are very happy with the care our mother is receiving at Lyons Court. The standard of care is extremely high with the staff always being attentive and kind.

Overall visiting very good. Happy with my sisters care.

My 90 year old friend and neighbour became a resident at Lyons Court, Chelmsford at the end of Dec 2025. As a result of the outstanding care and support which she has received there, she has settled well and is very happy. Her room is beautiful, well equipped and spotlessly clean. She has her meals in a beautiful dining room and also has the use of a communal lounge. A range of activities are available including seated exercise classes and church services. There is also an onsite hair salon and a chiropodist who visits regularly. The food is excellent and the staff very caring and supportive. Her laundry is always undertaken in a timely manner and special thanks go to the Managers, Gemma and Lorraine, who are extremely helpful answering all manner of questions. In short, my lovely ex-neighbour and friend has found a professional, caring environment for this new stage of her life. I would have no hesitation in recommending Lyons Court, Chelmsford to anyone needing residential care.

I don't think that there is another care home that can better Don Thomson. All the staff go above and beyond. It's a very welcoming place and I'm kept informed about any changes in my mum's care. My mum who is nearly 99 is really happy there

Mum is happy here , there is a lot of laughter and a lot of fun.

Since mum joined her happiness level increased in line with her waistband ... The food is home cooked, nutritious and plentiful

I cannot fault anything about Don Thomson House. My mother is settled and very happy and in her words, "can't grumble about anything". The care and attention to the residents is second to none and the staff are always very accommodating, going that extra mile to ensure the needs of the residents are catered for. Everywhere is very clean and I have no issue with allowing my 9 month old grandson to crawl around when visiting my mother. I would have no hesitation in recommending this care home.

I would and do have no problem in recommending this as a lovely caring home and cannot be more grateful that my mum is so well looked after

We found Lyons Court to have a lovely friednly family atmosphere. The staff & managers did everything possible to make my father's stay a happy one. The nursing care was first rate & also the food was excellent. I would definitely recommend Lyons Court to other people.

My Dad recently became a resident in Lyons court, he has settled well and very happy with his room, the staff and their care and always says how good the food is, in all we have been very happy with everything Lyons court does and implemented to make dads transition smooth and Comfortable.

The staff are amazing - so patient, helpful and nothing is too much trouble.

Mum is now very comfortable knowing the carers and staff know her well and her needs. Management are very approachable and react quickly to any of our concerns with regards to our mum.

We first visited Don Thomson House after a family recommendation and due to its location. We were immediately struck by how warm and friendly the atmosphere was and how accommodating the staff were. It has a light and airy dining room which overlooks the lovely garden. Since our mother moved in and is settling down, we have continued to be impressed by the high quality of the care. The staff are kind, perceptive, supportive, flexible and efficient. They also have a great sense of humour which anyone with a family member suffering from dementia will appreciate. We highly recommend this home.

My husband has been in this care home for 20 months. I have found the manager and all care staff very dedicated people in all aspects of the job. They apply the same respect towards the residents as well as relatives, there are regular residents meetings and residents are given a weekly schedule for activities, there is a monthly newsletter for all residents and relatives. My experience of the home is excellent along with the management and staff. I often tell people about the home if they should need it in the future for their relative. The manager holds regular meetings for the relatives. The manager and all staff are always very helpful if needed.

Lyons Court is a small home, where the friendly staff know their residents exceptionally well and their needs. The care provided is excellent and my Mother in law is very happy there and has a close relationship with her carers and I do too.

I have the upmost respect for all the staff at the home on how they respect the residents and relatives when visiting the home is always clean and tidy and the staff couldn't be more helpful , friendly and professional

We were very happy with the service our dad received while he was in the care home. The Staff were really helpful & considerate, nothing was too much trouble. We were always informed of any issues of any nature promptly. The staff are very caring very often went above a beyond their duties. What a great care home.

The whole atmosphere of the home is one of calm and care.