Care Homes Owned by Sanctuary Care Ltd in Devon
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Devon for Sanctuary Care Ltd are showing below.
View the details of all 95 locations (with 7024 reviews) owned by Sanctuary Care Ltd
Sanctuary Care Ltd Locations in Devon (4)
Ivydene Residential and Nursing Home
9.9
93 reviews
Staniforth Drive, Ivybridge PL21 0UJ
"My dad came to Ivydene after a very bad fall and needed better care. He came from hospital 1 week ago but we so wished he was here years…" Read all 93 reviews
Location Type Care Home
Ivydene is proud to have received another Good CQC rating (April 2023) – achieving “Good” in every area. The team gives the home its warm, family feel, with many staff having been here for over 10 years. The home manager is also a chaplain, delivering… Read more about Ivydene Residential and Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- 57 Rooms
- from £1,225 / week
Fernihurst Nursing Home
9.9
87 reviews
19 Douglas Avenue, Exmouth EX8 2HA
"The manager and the team at Fernihurst provided an outstanding service from start to finish for my Grandad who went in for respite and…" Read all 87 reviews
Location Type Care Home
A stone’s throw from Exmouth Beach, Fernihurst has an excellent reputation, with a team devoted to enriching the lives of their residents. Providing nursing, dementia and palliative care, respite care breaks are also available. The team are dedicated… Read more about Fernihurst Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 50 Rooms
- from £1,510 / week
Greenslades Nursing Home
9.6
100 reviews
Willeys Avenue, Exeter EX2 8BE
"My father was a resident for just a short time - 8 months, but during his stay, he received top quality care and medical treatment. All…" Read all 100 reviews
Location Type Care Home
The team at Greenslades are passionate about enriching the lives of their residents, each and every day, providing care with dignity and compassion. Providing nursing, dementia and palliative care, they also offer respite care breaks, which can… Read more about Greenslades Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 67 Rooms
- from £1,389 / week
Furzehatt Residential and Nursing Home
9.4
103 reviews
59 Furzehatt Road, Plymstock, Plymouth PL9 8QX
"My husband has been a resident at Furzehatt for the last 19 mths and I can honestly say that the care he has received has been amazing from…" Read all 103 reviews
Location Type Care Home
With an excellent reputation for the high standard of care, the long-serving team at Furzehatt are passionate about enriching the lives of their residents. Providing residential, dementia, nursing and palliative care, they also offer respite care breaks.… Read more about Furzehatt Residential and Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 62 Rooms
- from £1,125 / week
Sanctuary Care Ltd Reviews in Devon (383)
9.7
Sanctuary Care Ltd has a Group Review Score of 9.7 (9.691) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanctuary Care Ltd must have a Review Score.
Review of
Ivydene Residential and Nursing Home
from Julie E (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad came to Ivydene after a very bad fall and needed better care. He came from hospital 1 week ago but we so wished he was here years ago. The rare professionalism, friendliness is absolutely amazing. My worries are over and our dad just feels so safe. Thank you to everyone for the quick move.
Reply from Jacob Hardie, Design and Marketing Assistant at Ivydene Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from J T (Wife of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been a resident at Furzehatt for the last 19 mths and I can honestly say that the care he has received has been amazing from the Chef, the activities co-ordinator to the domestics and the wonderful care staff ,they have all been very kind and considerate ,the nurses that are on duty on
a day to day basis are compassionate and extremely professional. the Deputy Manager has the welfare of the residents first and foremost and any problems are dealt with promptly ,she is always available should you need to discuss anything that is of concern to you. There will always be times when things sometimes go wrong but in my experience these thing are dealt with promptly and in a professional manner , I cannot speak for everyone in the home but the families that I have spoken to are very happy with the care that they receive .We have some really happy times and I would happily recommend this home to anyone
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Review of
Furzehatt Residential and Nursing Home
from Lou D (Regular Volunteer) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Furzehatt is such a lovely home. The staff are so friendly and kind, they go above and beyond. It's a lovely family feel environment and looks really homely. The residents always look happy and well cared for.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from L W (Regular Volunteer) published on 11 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This home is such a lovely warming place! My toddler and I visit the home to dance and play with the residents! Seeing their faces light up and enjoy every moment with my daughter is lovely!
Couldn't recommend more!
Couldn't recommend more!
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from Lorna B (Friend of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My friend came to Furzehatt Nursing Home in January 2025. She was in a very frail state, confused, weighed 6 stone and could not walk unaided. Within 5 months, she was able to walk on her own and had gained a stone in weight. All down to the nursing staff.
Everyone was very kind.
My one complaint
Everyone was very kind.
My one complaint
would be the laundry. Although everything was clean, not all of my friend's clothes were returned to her room.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from M B (Son-in-law of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Nice veneer, but underneath there are, in my experience, fundamental issues of concern. Observed one staff member bully and chide a resident for their disability. The same staff member (right in front of me) also completely dismissed requests for advice and assistance from two carers trying to assist
my loved one in a manner which was both completely unprofessional and bordering on spiteful in my view. Some really good staff there, however, but sadly a lot seem to have moved on in recent times for reasons that I cannot share in order to respect their privacy. Whilst food and drink is available all day, main meals seem often not to be suited to the resident's dietary needs and eating capabilities. Care equipment found to be left blocking/impeding access routes that pose fall/trip hazards that even when pointed out kept happening. So much more, too. Good at presentation, actual content (care) less so. The resident cat is ace, though.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from M H (Next of Kin) published on 24 October 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
I'll start with some positive feedback. Some staff- caring and kind. Some good activities.
Many staff appeared not to want to be there. Poor attitude.
If your loved one is on the residential side, you may find this home acceptable. If on the nursing side, possibly not.
If activities are top of your
Many staff appeared not to want to be there. Poor attitude.
If your loved one is on the residential side, you may find this home acceptable. If on the nursing side, possibly not.
If activities are top of your
list, you may love it here, but if you want expert, kind nursing care, this home may not meet expectations.
Our experience of the some of the nursing care was severely lacking. Certain staff rude, dismissive, unprofessional and bordering on cruel, from what we experienced. We left because of this lack of proper nursing care.
Issues raised with management were not taken seriously.
Now we have found a home that provides exemplary care, we can make a comparison and realise how poor it was at Furzehatt. In our experience.
If you end up placing a loved one here, pay close attention. All is not as it seems. In our experience.
Our experience of the some of the nursing care was severely lacking. Certain staff rude, dismissive, unprofessional and bordering on cruel, from what we experienced. We left because of this lack of proper nursing care.
Issues raised with management were not taken seriously.
Now we have found a home that provides exemplary care, we can make a comparison and realise how poor it was at Furzehatt. In our experience.
If you end up placing a loved one here, pay close attention. All is not as it seems. In our experience.
Reply from Fae Doherty, Senior Marketing Officer at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from Janice H (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All the staff are friendly & helpful. The smell is pretty strong at times upstairs. The food needs to be catered for elderly people - not pizza and beans or salads, most can't eat it, old-fashioned cottage pie, onions, fish pie, etc, 1970's food and cups of tea and coffee throughout the day whenever
they want one. Let people know who's working the shift, and give a menu on a regular basis to those who can't get downstairs; also, sometimes they just want a little bit of company.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from Yvonne W (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a resident at Furzehatt for 16 months. From the day mum arrived, she & my brother & sister have been treated with the utmost respect. Mum is very happy and always speaks highly of all the staff. In her words, "can't fault the place". As a family, we are extremely grateful for the care provided
to Mum. Nothing is too much trouble. Mum is now safe and well nourished, and that means a lot to me. The staff are great and all of them should be recognised for their fantastic work. Thank you.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Furzehatt Residential and Nursing Home
from J D (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I continue to be impressed with the care received by Mum. Her mood fluctuates, but she is always treated kindly and respectfully.
The whole team at Furzehatt, show such care and concern.
I must especially mention the cleaning team, the room is kept clean. Any spills on the carpet are dealt with
The whole team at Furzehatt, show such care and concern.
I must especially mention the cleaning team, the room is kept clean. Any spills on the carpet are dealt with
quickly. Due to poor eyesight and lack of awareness, this can happen a lot. Crusts that are sprinkled "to feed the cat and birds" are vacuumed up and dealt with , with great compassion.
Keep going team, you are brilliant.
Keep going team, you are brilliant.
Reply from Jacob Hardie, Design and Marketing Assistant at Furzehatt Residential and Nursing Home
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Review of
Ivydene Residential and Nursing Home
from Margaret A (Wife of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was at Ivydene Residential and Nursing Home from October 2024 until July 2025. The care he received there was exceptional and I and my family are so grateful to them all. Everyone was always so friendly and caring and I always felt reassured that the home would ring me if there was any cause
for concern. From the nurses, carers, cleaners and receptionists my husband certainly got the best care.
Reply from Jacob Hardie, Design and Marketing Assistant at Ivydene Residential and Nursing Home
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Review of
Greenslades Nursing Home
from Maria P (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was a resident for just a short time - 8 months, but during his stay, he received top quality care and medical treatment. All aspects of his stay were dealt with professionally and with dignity and respect.
Reply from Jacob Hardie, Design and Marketing Assistant at Greenslades Nursing Home
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Review of
Greenslades Nursing Home
from P C (Wife of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We were made very welcome when visiting this home. The staff were excellent and nothing was too much trouble. A very clean and tidy home.
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Review of
Greenslades Nursing Home
from S H (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the care provided to my dad for the few weeks that he was at Greenslades. Nursing and care staff were very friendly, helpful and cheerful which really helped when visiting dad. Everything was handled professionally and sensitively. Thank you to everyone at Greenslades.
One bit of feedback
One bit of feedback
for Sanctuary Care is that the process to access the building proved difficult on occasions as the reception is not staffed at evenings and weekends. This meant relying on the already busy care staff to allow access when they get the chance. Waiting to get in with elderly or disabled relatives is not ideal. A minor point and no reflection at all on the great team that looked after dad.
Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home
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Review of
Greenslades Nursing Home
from I B (Son of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is being well looked after by caring staff. She is a somewhat challenging resident; she has been dealt with in a professional and caring manner, putting on weight and allowing them to help her with tasks. The nurse in charge on the floor is very good, and keeps me updated.
Reply from Jacob Hardie, Design and Marketing Assistant at Greenslades Nursing Home
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Review of
Fernihurst Nursing Home
from T H (Grandson of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and the team at Fernihurst provided an outstanding service from start to finish for my Grandad who went in for respite and sadly passed away after a month of his stay. The staff couldn't have done more for him and my family, and he settled in extremely well.
Reply from Jacob Hardie, Design and Marketing Assistant at Fernihurst Nursing Home
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Review of
Ivydene Residential and Nursing Home
from Judith D (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very impressed with the way the staff interact with my husband and residents. They are very kind, attentive & considerate, they genuinely care about the residents wellbeing. The home is very clean & organised & has a happy atmosphere. As soon as you enter the home, you are made welcome by a very
kind and helpful receptionist. I would not hesitate to recommend Ivydene Residential and Nursing Home. Thank you.
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Review of
Greenslades Nursing Home
from Martyn P (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Since my mum moving to Greenslades from a care home in Exeter in April things have been very good after a tricky start. The staff are very helpful and I feel my mum is happy. My only gripe would be that when my mum is in the living room she is seated into a proper chair with her legs slightly elevated.
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Review of
Greenslades Nursing Home
from Pam M (Daughter of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Helpful, friendly staff and taking good care of my mother.
Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home
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Review of
Greenslades Nursing Home
from M E (Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staffing is very good. Activities are provided on a regular basis.
Reply from Fae Doherty, Senior Marketing Officer at Greenslades Nursing Home
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Awards / Recognitions (11)
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